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GoAnywhere MFT is the world’s leading Managed File Transfer solution. This datasheet summarises its key technical features. Review the report below. RESOURCES HOME

Annual Upgrade & Health Check Service Take the time, effort and risk out of ensuring your GoAnywhere environment is up to date and running smoothly! Our Annual Upgrade and Health Check Service provides dedicated resources to update your organisation’s GoAnywhere environment to the latest version. One of our experienced local Technical Consultants will review your organisation’s upgrade strategy, conduct a Health Check of your system and consult with you on any risks and compatibility issues potentially associated with your upgrade. What’s Included: Pre-Upgrade System Evaluation: Prior to upgrade, our local specialist will conduct an evaluation of your existing environment to identify issues and configurations that require special attention before upgrading. Preparation Meeting: a local GoAnywhere expert will present the findings and verify the scope of the upgrade. Upgrade: Our local GoAnywhere expert will assist with the upgrade of your environment, staying on hand to address any issues that may arise during the upgrade process. Rollback: In the unlikely event you encounter an unforeseen production issue, we will provide up to two hours of services to mitigate the issue. If the issue cannot be resolved, we will guide you through the rollback process and restore GoAnywhere to the previous working state. Health Check: We’ll evaluate the security configurations, performance logs, and overall health of your system. Our local GoAnywhere experts will check the number of licenses, workspaces, and job logs, and assist with optimising them. They’ll also advise you of opportunities to further leverage your investment in GoAnywhere to improve your organisation’s efficiency and security. Our Annual Upgrade and Health Check Service delivers the most up to date release of Fortra's GoAnywhere MFT and best practices. Download the Product Datasheet below for comprehensive details, and then Contact Us to schedule your Upgrade and Health Check! Download the Product Datasheet

GoAnywhere Modules Available to License Fortra's GoAnywhere is a robust and complete managed file transfer solution. Augmenting its capabilities are Modules that can satisfy an even broader array of file transfer requirements. You can choose to license and pay for only the modules you currently need, and easily unlock additional modules, if necessary. ADVANCED WORKFLOWS The Advanced Workflows Module is used when you are initiating the transfer (push/pull), if PGP encryption/decryption is needed, if data needs to be pulled from or uploaded to a database, and if additional actions in a workflow need to be called before/after a file exchange. GoAnywhere MFT includes more than 60 built-in tasks for performing a wide variety of business processes. This includes tasks to retrieve and distribute files, transform data, encrypt/decrypt files, compress/decompress files and interact with databases. Other tasks can be used to call native commands, execute programs, send emails, search and replace file contents and more. You can also build your own custom tasks to use within Projects. This is especially helpful if you need to perform special processing or connect to ERP systems and other applications using proprietary interfaces. Multiple tasks can be "chained" together within a Project to perform a series of steps. For example, a Project could be defined with a task to retrieve an XML file from a trading partner, then another task to parse the XML and finally a task to import the data into a database table. Built-in Tasks include: -Compression (inc Zip, UnZip, GZip, GUnzip, Tar, Untar) -Database (SQL statements supported by the database server) -Data Translation (inc CSV, Excel, Fixed-Width, Flat File, XML, JSON, RowSet) -Email & SMS -File System -File Transfer -Integration (IBM I, Native Commands, SSH commands, ICAP, SNMP Trap) -Job Control (Calls to Modules and Projects, If/Else Conditionals, Timing, Error logging etc) -Loops (Do-While, For-Each, Iterate, While etc) -Miscellaneous (Base64, Deny Trigger Event, Print, Secure Form Response, Set Variable, Timestamp) -Message Queue (Send, Retrieve, Commit, Rollback etc) -PGP (Encryption, Decryption, Sign, Verify) -Project (Comment, Import, Modules, Variables) -Reports (>20 customisable Reports) -Web Services (JWT, SOAP, REST) SFTP SERVER The SFTP Server Module handles the server side of an SFTP transfer. Your partner connects to you via SFTP and initiates the transfer. An SFTP server provides a way for organisations to securely exchange sensitive files over a network. SFTP helps ensure data integrity and security by using encryption and authentication during the file transfer process. GoAnywhere MFT, an enterprise-level file transfer solution, allows your trading partners to securely exchange files with your organisation using SFTP (SSH File Transfer Protocol) and SCP (Secure Copy) protocols. The solution also supports the latest SSH 2.0 protocol standard and allows for both password and SSH key authentication. An encrypted tunnel is created between the SFTP server in GoAnywhere MFT and any trading partners, which protects all data, user ids, passwords and commands that flow over the connection. Secure FTP is critical for compliance with PCI DSS, HIPAA, HITECH, SOX and state privacy laws. Through GoAnywhere’s SFTP client, organisations can exchange files between their local system and a remote server, with data encrypted via the SSH protocol. SFTP Server Features: -Highly scalable with no restrictions on the number of trading partners. -Support for multiple listeners with configurable port numbers -Remote administration and monitoring through a browser-based interface -Robust security and granular permission controls -Multiple authentication methods; database, Active Directory (AD), LDAP and IBM i -Administrators can view active sessions for logged-in users -Event triggers to automatically process files or send email notifications -Support for client requests to resume file transfers -Configurable settings for maximum number of sessions, maximum login failures and idle timeouts -ZLIB compression to reduce bandwidth requirements -Ability to accept or reject files with certain extensions -Allows only strong NIST-certified encryption algorithms when in FIPS 140-2 Compliance mode -Can be installed in the private network without opening inbound ports, when paired with GoAnywhere Gateway in the DMZ SFTP Logging Audit trails (logs) are generated for all SFTP and SCP sessions in GoAnywhere MFT to meet auditing and compliance requirements. This detail includes: -commands issued -messages -IP addresses -user ids -file names transferred. Log messages can additionally be sent to a SYSLOG server using UDP or TCP connections. SSH Key Management Intuitive graphical screens are provided in GoAnywhere MFT to allow for the management of SSH Keys. This Key Manager can be used to create SSH public and private keys, import and export keys, and view keys. Both RSA and DSA key types are supported with key lengths up to 4096 bits. High Availability Planning with SFTP When it comes to file transfers, it’s critical that organisations are able to complete them without disruption. Businesses can choose from either active-passive and active-active high availability plans. -Active-passive plan failure downtime for trading partners can run from a few seconds to a few hours depending on how organisations start the passive system. -Active-active plan failure downtime is most commonly zero because there is always a backup system that can take over in a moment of system failure. These high availability plans can help organisations minimise and avoid downtime, meet SLAs, and increase user satisfaction. Standards Support for SFTP Server: -Protocol: SSH 2.0 -Ciphers: AES-128, AES-192, AES-256, Triple DES (DESede), Blowfish -MAC Algorithms: HMAC-SHA1, HMAC-SHA2-256, HMAC-MD5 -Key Exchange Algorithms: diffie-hellman-group1-sha1, diffie-hellman-group14-sha1, diffie-hellman-group-exchange-sha1, diffie-hellman-group-exchange-sha256 -Compression: ZLIB FTPS SERVER The FTPS Server Module handles the server side of a FTPS transfer. Your partner connects to you via FTPS and initiates the transfer. GoAnywhere MFT acts as FTPS software that allows your trading partners to securely exchange files with your organisation using FTPS (FTP over SSL/TLS) protocol. GoAnywhere MFT supports both implicit SSL and explicit SSL connection types. Dual factor authentication can be performed using user ids, passwords and certificates. An encrypted tunnel will be created between the FTPS server in GoAnywhere MFT and any trading partners, which will protect all data, user ids, passwords and commands that flow over the connection. Secure FTP is critical for compliance with many data privacy laws. FTPS Server Software Features: -No restrictions on the number of trading partners -Support for multiple listeners with configurable port numbers -Remote administration and monitoring through a browser-based interface -Robust security and granular permission controls -Multiple authentication methods; database, Active Directory (AD), LDAP, and IBM i -Administrators can view active sessions for logged-in users -Event triggers to automatically process files or send email notifications -Support for client requests to resume file transfers -Anonymous logins can be enabled or disabled -Custom welcome and logout messages -Authentication can be performed using self-signed and 3rd-party signed certificates -Configurable settings for maximum number of sessions, maximum login failures, and idle timeouts -Ability to accept or reject files with certain extensions -Allows only strong NIST-certified encryption algorithms when in FIPS 140-2 Copliance mode -Can be installed in the private network without opening inbound ports, when paired with GoAnywhere Gateway in the DMZ FTPS Logs Audit trails (logs) are generated for all FTPS sessions in GoAnywhere MFT to meet auditing and compliance requirements. This detail includes commands issued, messages, IP addresses, user ids and file names transferred. Log messages can additionally be sent to a SYSLOG server using UDP or TCP connections. X.509 Certificate Management The GoAnywhere MFT Certificate Manager allows authorised administrators to work with X.509 certificates. This Certificate Manager can be used to create certificates, generate CSRs, import CA replies, import trusted certificates, export and view certificates. RSA and DSA key types are supported with key lengths up to 4096 bits. Certificates can be configured to expire at specified dates. FTPS Server Standards Support: -SSL/TLS Versions: SSL 2.0, SSL 3.0, TLS 1.0, TLS 1.1, TLS 1.2, -Connection Types: Implicit SSL -Implicit SSL Security Protocols: SSL, TLS -Ciphers: AES-128, AES-192, AES-256, DES, RC4, Triple DES (DESede) -Authentication and Key Exchange Algorithms: Diffie-Hellman, DSA, RSA -Hash Algorithms: MD5, SHA1, SHA2 -Certificate Key Store Formats: JKS (Java Key Store), PKCS12 SECURE FOLDERS The Secure Folder Module allows web users to connect to your HTTPS server via a browser. GoAnywhere MFT can be utilised for exchanging files with HTTP servers (Web Sites). Connections can be made to both standard HTTP servers and secure HTTPS servers using SSL/TLS. HTTP(S) servers can be pre-defined in GoAnywhere MFT's Administrator as reusable Resources which can then be selected from simple drop down menus. HTTP Tasks can be placed within GoAnywhere MFT Projects and executed as part of a cohesive workflow process. For example, a Project could be defined to get a CSV file from a HTTPS server, read the data from the CSV file, and import the data into a database file. HTTP(S) Features in GoAnywhere MFT: -Cookies support -HTTP Redirects support -Perform requests with parameters -Download/upload multiple files per session -Filter files to download based on last modified date/time -Utilises only strong NIST-certified encryption algorithms when in FIPS 140-2 Compliance mode -Pass in variables (at runtime) to override HTTP(S) attributes AS2, AS3, & AS4 SEND/RECEIVE The AS2, AS3, & AS4 Send/Receive Module enables secure protocols that send and receive messages. AS2 supports the encryption of messages between trading partners and vendors via HTTPS. AS4 is an open B2B standard for exchanging secure documents between businesses using web services. Each protocol provides an extra layer of security through the use of digital signatures. AS2, AS3, and AS4 are licensed by number of partners. GoAnywhere is Drummond Certified, which is required by many businesses that exchange via AS2 and AS4. SECURITY DOMAINS The Security Domains Module makes it possible to virtually segment a GoAnywhere installation into multiple security zones. Every license includes two domains. More domains are useful if you want to manage file transfers and associated users in their own domain (by department for example). Admin Users can be authorised to specific Domains, in which those users can only work with the items belonging to those Domains. Examples of items that can be assigned to Domains are Resources, Projects, Schedules, Monitors, Triggers, Admin Users and Web Users. Each Domain can be configured with file access restrictions to prevent users from accessing restricted network locations. SECURE MAIL The Secure Mail Module allows your employees to send messages and files as secure "packages" on an ad-hoc basis. Recipients will get an email with a unique link to each package, allowing them to download the message and files through a secure HTTPS connection. This is a great alternative to regular email since there are no file size or file type restrictions. Secure Mail Features: -Secure Mail can be sent from within the user's browser or from Microsoft Outlook -Multiple files can be attached to a single package -No file size limitations or file type restrictions -Includes options to set expiration dates and maximum downloads -URL link for each package is randomly generated using a universally unique identifier (UUID) -Packages can additionally be secured using a system-generated or user-specified password -Recipients do not have to deal with keys or certificates -Files are transferred over a secure HTTPS connection -Sender can choose to receive notifications when packages are read -Sender can "recall" packages to make unavailable to recipients -Customisable templates allow rebranding messages with your own logo, colours, fonts, etc. -View audit trails of all package activity (e.g. when sent, when opened, when downloaded, etc.) GoAnywhere MFT is installed within your network, so your organisation will keep localised control over the Secure Mail settings, packages and audit trails. Files will remain on your system until they are downloaded by the recipients; the files are not hosted by a 3rd party. Your employees can authenticate against an existing Active Directory (AD), LDAP or IBM i system within your network. Five free Secure Mail users are included with every GoAnywhere license. Composing Emails Messages can be composed through the GoAnywhere MFT browser-based interface or by using the GoAnywhere Outlook Plugin. With the Outlook Plugin, the user would compose the message in Microsoft Outlook as normal.  When ready to send, the user would click on the new "Send Secure Mail" button to pass the message through the GoAnywhere MFT Secure Mail module. Rules can be set to automatically use Secure Mail whenever the user sends large file attachments using the regular Outlook "Send" button. The Outlook plugin supports Kerberos Single Sign-on for easier adoption by your users. Email Notifications Each recipient of a Secure Mail package will receive a notification via email. The notification will show the message subject, a summary of the attachments and a link for downloading the files in the package.  Secure Email Downloads When a recipient clicks on the link in the notification email, it will open the download page over secure HTTPS protocol. The user can then just click on the files to download or open. Secure Email Administration Secure Mail settings, packages and audit logs are managed within the GoAnywhere MFT browser-based administrator. To minimise disk space usage, GoAnywhere MFT can automatically purge packages when they expire or when they meet their maximum download count. ADVANCED REPORTING The Advanced Reporting Module gives you access to important system information as PDF documents. Easily generate reports of file transfer activity, user statistics, and completed jobs from within the console. Filter reports by date, user ID, and other criteria to gain insight into the information that matters to you, as either detailed or high-level summary reports, both available with informative charts and graphs. Alongside the built-in reports, custom reports can be created using data provided from a database, CSV, Excel, fixed-width, XML, or JSON files. Reports can either be run as needed, directly through the browser-based console, or scheduled and either distributed to the network or sent via email. Custom Reporting: -a custom report based on data from a database, CSV, Excel, fixed-width, XML, or JSON file to give you ultimate flexibility on reporting. General File Transfer & System Reports: -Blacklisted IP Addresses - displays blocked IP addresses and their creation timestamp -Database Statistics - displays the number of rows for each database table in GoAnywhere MFT -File Transfer Summary displays the total number of files transferred during the specified date range -Global Activity Details displays all activity for the selected features based on the search term provided -Product Usage Report displays product usage information related to service and workflow statistics. -Service Activity Summary displays the number of uploads and downloads for selected protocols. -Trigger Activity displays executed Triggers, status and associated event types. Jobs-Based Reports: -Completed Jobs Detail displays completed jobs, status and the user who ran the job -Completed Jobs by Project displays completed job details based on their projects and the specified date range -Completed Jobs Statistics displays the total number of jobs processed during a specified date range -Job Count Summary displays a pie chart of the number of jobs processed within a specified date range -Unresolved Jobs displays Jobs that failed during a specified date range that have not yet been resolved User Reports: -Admin User Activity -Details displays all admin activity for the selected components -Web User Logins displays a list of user logins for the time period specified -Web User Transfer Count Activity displays the number of file transfers performed by user -Web User Transfer Size Activity displays the total size of transferred files by each user Expiry & Error Reports: Expiring Open PGP Keys displays any Open PGP keys that will expire within a specified date range Expiring SSL Certificates displays SSL Certificates that will expire within a specified date range Service Errors displays all errors for the selected inbound services within the specified date range Unresolved Jobs displays Jobs that failed during a specified date range that have not yet been resolved Module-Specific Reports: -GoDrive Disk Usage displays the total amount of disk usage for each GoDrive user -Secure Mail Activity displays Secure Mail audit activity -Secure Mail Disk Usage displays the Secure Mail disk usage for each Web User sorted by size -Secure Mail Package Sizes displays a list of Secure Mail Packages and their sizes -Service Activity by Module displays all activity for inbound services within the specified date range Security Settings Audit Report: GoAnywhere MFT can analyse more than 60 different security settings to determine compliance with applicable sections of the Payment Card Industry Data Security Standards (PCI DSS). If a security setting does not meet the standard, the report will indicate the corresponding PCI DSS section and the recommendation on how to correct the security setting. GoDrive The GoDrive Module provides Enterprise File Sync and Sharing (EFSS) services for your employees and partners. With GoDrive, files and folders can be easily shared between users with advanced collaboration features including file revision tracking, commenting, trash bin, media viewing and synchronisation with Windows, Apple and Android devices. GoDrive is your best alternative to cloud-based file sharing services. It provides on-site file storage with localised control, end-to-end encryption, and detailed audit trails. Security GoDrive provides end-to-end encryption for sensitive files. Since no files are stored in the cloud, your organisation maintains local control to meet compliance requirements. In addition to the full complement of security features in GoAnywhere MFT, GoDrive includes: -Set granular permissions at the folder, subfolder and individual file level -Dual-factor PIN authorisation for device registration -AES 256-bit encryption on files synced to GoDrive devices Administration Included with GoAnywhere MFT, GoDrive provides a browser-based interface for administrators to easily manage users, security settings and shared folders. -Set disk quotas and view disk usage -Deactivate and wipe GoDrive folders from stolen or lost end-user devices Collaboration Sharing files with others is a snap using GoDrive. We even give you 5 free Users to get started, along with 5 free Secure Mail Users for any paid GoAnywhere license. Employees can quickly invite authorised users to work with their shared folders and files using the provided browser interface. Sharing: -Easily drag-n-drop files between the desktop and GoDrive folders -Generate automatic email invitations to shared users -Create public links to share files outside your organisation -Enter file comments, as well as review comment history from other users -Organise files into user-defined folders and subfolders -View thumbnail images of graphics files -Search for files and folders Monitor: -User can monitor shared files via activity streams -Receive email notices when shared files are downloaded or modified by others -View and recover prior versions of files Manage: -Lock files for restricting access -Revoke sharing of folders and files when needed -Place files into a recycle bin for future recovery -Manage shared folder access with granular permissions -View history of when files are downloaded, uploaded and modified GoAnywhere Desktop Client The GoAnywhere Desktop Client for Windows and Mac will synchronise your files from the GoDrive folder on your workstation with the GoAnywhere MFT server. Files automatically appear on each of your registered devices, as well as the Web Client, allowing you to access your files from any internet connected computer. The GoAnywhere Desktop Client for Windows supports Kerberos Single Sign-on for easier adoption by your users. GoDrive Mobile App The GoDrive mobile app allows you to access files on your iPhone, iPad, and Android phones and tablets for your authorised account. These files can be previewed or optionally downloaded for offline access. Your files and folders will be automatically updated to the most current version each time you connect to the server. Logging and Reporting Capturing detailed audit log information and exporting for reporting purposes is a cornerstone of GoAnywhere MFT. GoDrive logs each time a file is uploaded, downloaded, edited, shared, commented on, and deleted. Scalability and High Availability Clustering provides scalability that allows GoDrive to support thousands of users while active-active maximises availability for mission critical file sharing. SECURE FORMS The Secure Forms Module (which requires Advanced Workflows) allows your end-users to fill out and submit information online through secure custom-made forms with one or more input values, optionally upload files through GoAnywhere's HTTPS Web Client, or submit forms online by making SOAP or REST requests from your custom built applications. When a form is submitted, a Project in GoAnywhere is executed to automatically process the submitted values and files. Use Secure Forms to control the data that end-users provide when submitting information. GoAnywhere administrators can define Secure Forms with: -Configurable input fields -Custom labels -File upload components When the Project processes the Secure Form, it can return a custom message and one or more output files to the user. A Secure Form can be specified to various intended languages. For example, two forms may be created that serve the same purpose, but one may be in French while the other is in English. GoAnywhere administrators can choose their preferred language in the Web Client, which will then only show forms that are applicable to the selected language. Secure Form Submission A Secure Form can be authorised to one or more Web Users, who must then log in through the Web Client to complete the form. Optionally, Secure Forms can be configured to allow anonymous users to access the form through a public URL. Secure Form Use Cases Secure Forms are used by organisations in all industries to streamline, centralise, and standardise information intake. Companies have used Secure Forms to reduce the number of ways in which files arrive (i.e., by fax, email, or other online submission), collect confidential information, and ensure data is delivered securely. In one example, Secure Forms are used to collect electronic voting ballots by prompting the user to enter their voting information and attach a scanned PDF. A Project workflow then automatically process and distribute this electronic ballot to the appropriate election official based on the voting information provided by the end-user within the Secure Form. Secure Forms Features: -Custom, fillable Secure Forms for either public or authenticated users -Flexible configuration and design options to control the position of form features such as buttons -Customise and control the input text, options, and dropdown fields with default values, tooltips, and placeholders -Projects that automate processing the Secure Form input data and, optionally, provide output messages and one or more files for users to download -Fully customisable Text Area components, including the ability to override the button labels, the characters remaining text, and the drop zone on File Upload components -Successful submission messages presented to users when Secure Forms are submitted -Drag and drop upload for files which are automatically secured with AES-256 bit encryption -Limit file upload parameters, including the file types that are permitted to upload, file size, and maximum number of files -Save drafts of Secure Forms to finish at a later date -View Secure Form submission history, including when the form was completed, the user who completed the form, the user’s responses, and more -Supports SOAP and RESTful Web Service APIs to allow you to submit forms from other applications AGENTS The Agents Module (which requires Advanced Workflows) enables lightweight applications that automate your file transfers and workflows on systems (both remote and on-premises) throughout your enterprise. The agents are managed by a central deployment of GoAnywhere Managed File Transfer (MFT), which allows you to configure and schedule agent file transfers and business processes from an intuitive, browser-based interface. Agent Features: -Control agents remotely from the central server. -Process files on the agent or send them to GoAnywhere for further processing. -Deploy remote agents wherever they're needed: on a server, to a trading partner location, or in the cloud. -Automatically upgrade agents to the latest version without causing downtime. -Customise your software library of agent installers to fit the needs of your environment. How Agents Work When your file transfers execute, all log data is streamed from the agents (wherever they’re deployed) to GoAnywhere for consolidated auditing and reporting. This unique approach provides visibility into all the file transfers running within the organisation. MFT agents can be installed onto almost any server or workstation where file transfers or workflows need to be performed. This includes Windows, Linux, UNIX, IBM I, and Mac OS systems. For organisations who prefer to perform their file transfers in the cloud, GoAnywhere MFT supports the use of agents remotely in cloud infrastructure such as Amazon EC2 or Microsoft Azure. Agent Functionality Here are examples of what agents can do to assist your IT initiatives: -Automate and secure file transfers within a centrally managed environment -Monitor folders on agent systems for new or modified files -Schedule agent file transfers to run at future dates/times -Provide additional workflow capabilities such as compression, decompression, data parsing, database integration, PGP encryption and decryption, SFTP and SCP file transfers, and native command execution -Send email or text message alerts when agent file transfers fail -Feed audit data to GoAnywhere MFT for central reporting -Monitor location and status via an interactive agent map -Deploy automatic notifications if an agent goes offline Remote Agent Deployment After installing GoAnywhere MFT on your internal network, you can install Agents on specific servers or workstations within your network, at remote locations, and within cloud infrastructure that will automatically monitor folders, carry out file transfers, and synchronise concurrent workflows at various locations. 1- Agents in the Internal Network. Agents can be installed on servers or workstations in your network for transferring files from and to GoAnywhere and other systems for processing. The agents can perform additional workflows on the system where the agent is deployed such as copying files, running commands, or parsing data. 2- Agents at Remote Locations & "Retail Polling". Agents can be installed at remote locations to automatically monitor folders and transfer files on an automated basis. This "retail polling" feature is ideal for synchronising files between a corporate data centre and remote locations such as stores or branch offices. 3-Agents on Trading Partner Systems. Agents can be installed on servers owned by your trading partners. When a trading partner places a file in a folder which is monitored by the agent, GoAnywhere can automatically pull the file to your organisation's network. In turn, GoAnywhere can use those agent connections to push files to your trading partners. 4-Agents on Cloud Infrastructure. MFT agents can be installed on server instances within cloud infrastructure like Amazon AWS and Microsoft Azure. These agents could be used to move files securely between the cloud and your internal network. GoAnywhere Gateway  The GoAnywhere Gateway Module is a separate product and must be downloaded on its own. It is normally used if you licensed the server side of the transfer (SFTP, FTPS, Secure Folders, FTP) but it can also be used for outbound connections too. GoAnywhere MFT Gateway is an enhanced reverse proxy that resides out in the DMZ, routing server requests without having any ports open into the network. It can also load balance/cluster the file servers. -GoAnywhere’s MFT Gateway provides an additional layer of security when exchanging data with your trading partners. It allows you to keep file sharing services (e.g. FTP/S, SFTP, HTTP/S servers) and documents safely in your private/internal network. With GoAnywhere’s Secure File Gateway, no inbound ports need to be opened into your private network, which is essential for compliance with PCI DSS, HIPAA, HITECH, SOX, GLBA and state privacy laws. -MFT Gateway Features -GoAnywhere’s secure file gateway provides the extra layer of protection for your file sharing services by… -Not allowing incoming ports to be opened into the private network, which reduces the risk of intrusion -Not storing sensitive data files in the DMZ -Keeping user credentials, certificates, and keys safely in the private network -Supporting FTP/S, SFTP, SCP, HTTP/S and AS2 file transfer protocols -Hiding the locations and identities of internal systems -Not requiring any special hardware components; it is a software-only solution. Why use GoAnywhere MFT Gateway as Your Proxy Gateway: 1- Secure Inbound ports to your network: Your file servers (e.g., FTPS, SFTP, HTTPS, and AS2) can be kept securely in your internal network with GoAnywhere's secure file gateway. This allows you to keep inbound ports to your network closed, which is essential for complying with data security standards. 2- Keep critical data out of the DMZ: Files can be safely shared with trading partners, users, clients, and vendors while avoiding having critical documents or files stored, even temporarily, in your DMZ. 3- Connect with external systems securely: As a forward proxy, Gateway can make connections to external systems on behalf of users and applications in the private network. This allows you to more easily manage file transfers from your firewall. Additionally, the identities and locations of your internal systems are hidden for better security. 4- Run on any environment or operating system: GoAnywhere Gateway is a platform agnostic, software-only secure file gateway solution. Install it on Windows, Linux, AIX, UNIX, or other operating systems to enhance file security in whatever environment works best for you. GoAnywhere Gateway Features At-A-Glance: -No incoming ports need to be opened into the private network -User credentials, permissions, certificates, and keys are kept safe in the private network -Hides the locations and identities of internal systems -Services configurations are maintained/stored in the private network -Supports FTP, FTPS, SFTP, SCP, HTTP, HTTPS and AS2 file transfer protocols -Built-in load balancer to distribute workloads across multiple systems In essence, when added to GoAnywhere MFT, GoAnywhere Gateway serves as a transparent interface between internal systems and external systems without exposing sensitive files or your private network. CLOUD CONNECTORS The Cloud Connectors Module (which requires Advanced Workflows) enables built-in integrations that seamlessly support the automation of data between web and cloud applications and your GoAnywhere MFT projects and workflows. Cloud Connectors, also known as cloud integrations, are built-in web and cloud application integrations that connect to your GoAnywhere MFT projects and workflows. GoAnywhere Cloud Connectors offer a variety of use-cases and benefits if your organisation connects with external apps. We offer out-of-the-box connectors for popular services including Salesforce, SharePoint Online, Microsoft Dynamics 365, Box, and Dropbox. How Cloud Connectors Work Once a Cloud Connector is installed, you can configure the connection properties as a GoAnywhere Resource. With this resource, you only need to specify the connection once before being able to seamlessly reuse it in any of your workflows and cloud file transfers. Your Cloud Connector definition contains all the actions required to communicate with cloud applications. In GoAnywhere, these actions appear as elements located under the Cloud Connector in the GoAnywhere Project Designer. Elements can be incorporated into your workflows alongside other project tasks. GoAnywhere supports a great many cloud application integrations, so you can automate your processes between multiple web and cloud services at once. -Alibaba Object Storage Service -Amazon Cloud Trail -Amazon CloudWatch -Amazon EC2 -Amazon ECS -Amazon Lambda -Amazon SNS -Amazon SQS -Atlassian JIRA -Automate Plus -Azure Data Lake Storage Gen1 (superseded by the -Azure Data Lake Storage Gen2 connector) -Azure Data Lake Storage Gen2 -Azure Storage Queue -Box -Citrix ShareFile -Dropbox -Egnyte -GateScanner CDR -GoAnywhere Command -Google Cloud Storage -Google Drive -Google Translate -JAMS -Jenkins -Microsoft Dynamics 365 Business Central -Microsoft Dynamics 365 CRM -Microsoft OneDrive -Microsoft Sharepoint Online -Microsoft Sharepoint On-Premise -OPSWAT MetaDefender -Salesforce -ServiceNow -SMA OpCon Scheduler -SOS Berlin JobScheduler (online version not supported) -Trello -Veeva CRM -Votiro -Webdocs -Zendesk (online version not supported) ote: Cloud Connectors can integrate with available on-premise and online versions of third-party software unless otherwise noted. Cloud Connector Marketplace Finding new cloud application integrations for your environment is easy. With GoAnywhere MFT’s Cloud Connector Marketplace, users have access to many of the industry’s most popular APIs, including Jenkins, JIRA, Trello, Zendesk, and Google Cloud Storage. Custom connectors can be also designed using GoAnywhere’s Cloud Connector Designer—no coding or programming experience necessary. In addition, new GoAnywhere connectors can be downloaded without needing to update the software. Current GoAnywhere customers can access the Cloud Connector Marketplace by logging into their admin interface in GoAnywhere, then navigating to System > Add-Ons and click "Browse Marketplace." GoFast GoFast is a file transfer acceleration protocol in GoAnywhere that can transmit data considerably faster than traditional FTP. The high transfer rate in GoFast is achieved by using lightweight UDP (User Datagram Protocol) channels to broadcast data packets between the client and server. UDP is much faster than TCP based protocols like FTP and SFTP since it does not have the inherent time delays for acknowledging and synchronising data packets. UDP has traditionally been used for streaming content that requires high throughput, such as live video and audio. GoFast has also harnessed the efficiency of UDP while providing innovative methods to guarantee the delivery and quality of data transmissions. How GoFast Works Before files are transferred, a secure SSL/TLS control channel is first established over TCP between the GoFast server and client. This control channel can be authenticated with user credentials, as well as X.509 client and server certificates. After authentication, commands are sent over the control channel to indicate details about the transmission such as the file names and sizes, encryption ciphers and compression settings. Files are then broken into multiple parts and transferred over UDP data channels between the GoFast client and server. The part sizes can be adjusted to optimise speeds based on the reliability of the network. The file parts are automatically reassembled on the destination and saved to the designated folder locations. Guaranteed Delivery If any parts of a file do not reach the destination successfully, the sender will be instructed to retransmit those missing parts until the entire file is received. To further guarantee the integrity of the transmission, checksums (hashes) can be calculated on both the GoFast client and server for the files transferred. The files can be automatically resent if the client and server file checksums do not match. Encryption A GoFast session can be configured to use AES encryption for protecting data packets, which is important when sending confidential files over the internet or other unsecured networks. AES is a popular encryption standard and is approved by the National Institute of Standards and Technology (NIST) for protecting top secret information. If you are transmitting data over protected networks, you can disable encryption to further optimise transfer speeds. Compression File parts can optionally be compressed with the ZLIB standard to minimise the amount of bandwidth utilised by GoFast transmissions. Nine different compression levels are supported, which can be selected by the administrator at the time of transmission. Additional Features of Accelerated File Transfer: -Schedule GoFast file transfers to run automatically -Send and retrieve multiple files per GoFast session -Auto-retry failed connections with user-specified thresholds -Auto-resume failed transmissions when the server becomes available -Encrypt data packets with AES-128, AES-192 and AES-256 bit ciphers -Verify integrity with MD5, SHA1, SHA256, SHA384 and SHA512 hash algorithms -Suffix and prefix file names with constants, timestamps or variables -Override file names and other properties at execution time using variables -Auto rename files if they already exist at the destination location -Configure port ranges used by the GoFast server -Send alerts for transfer failures via email, text messages and system messages -Log all GoFast file transfers in a central database for auditing and reporting. GoFast Workflows GoFast server connections can be pre-defined in GoAnywhere MFT's Administrator as reusable Resources which can be selected from simple drop-down menus. GoFast Tasks can be placed within GoAnywhere MFT workflows and executed as part of a cohesive process. For instance, a workflow could be defined to retrieve a video file, encrypt the video, and then quickly send the video to a trading partner using the GoFast accelerated file transfer protocol. PeSIT Client  The PeSIT Client Module helps meet standards and accepts communications from the European banking industry. GoAnywhere’s PeSIT server can be used alongside our PeSIT Client, which allows for communications initiation. The PeSIT client helps guarantee delivery of PeSIT transfers with options to auto-retry connections, auto-resume interrupted file transfers, and perform integrity checks of successful file transfers. PeSIT Features in GoAnywhere MFT: -Full support of the standard PeSIT command set -Send & Receive files -Specify Maximum Data Block Lengths per transfer -SSL Certificate Server Authentication -Suffix and prefix file names with constants, timestamps or variables -Override file names and other properties at execution time using variables -Configurable port ranges -Alerts for transfer failures via email, text messages and system messages. PeSIT Resource PeSIT server connections can be pre-defined in GoAnywhere MFT's Administrator as reusable Resources which can be selected from simple drop down menus. PeSIT Tasks can be placed within GoAnywhere MFT Projects and executed as part of a cohesive workflow process. For instance, a Project could be defined to retrieve records from a database file, convert the records into a CSV file, and then put the CSV file onto a PeSIT server. File Filtering When sending or receiving files via PeSIT, the files selected can be included and excluded using various filter criteria: -Wildcards (i.e. "trans*.txt" or "*.xls") -Regular expressions -Date and time range -Size range -Variables passed to the Project PeSIT Logs Audit trails (logs) are generated for all PeSIT transmissions in GoAnywhere MFT to meet auditing and compliance requirements. The level of log detail can be controlled by an administrator on a per-Project basis. This detail can be configured to include all PeSIT commands issued, PeSIT messages and file names transferred. Log messages can additionally be sent to a Syslog server using UDP or TCP connections. PeSIT Server  The PeSIT Server Module provides for full support of the standard PeSIT command set (sends and receive files, specifies Maximum Data Block Lengths per transfer, SSL Certificate Server Authentication, transfers multiple files per connection, file transfer templates, and more). Audit trails or logs are generated for all PeSIT transmissions in GoAnywhere MFT to meet industry auditing and compliance requirements. PeSIT Server Features: -Full support of the standard PeSIT command set -Send & Receive files -Specify Maximum Data Block Lengths per transfer -SSL Certificate Server Authentication -Dynamic file names with constants, timestamps or variables -Multiple listeners with individual port configurations -File transfer templates GoAnywhere MFT can be configured to handle trading partner send and receive requests. Templates can be reused across multiple trading partners that require the same send/receive capabilities. Partner Management Trading partners that want to use PeSIT for file transfers are easily managed with granular permissions. Inbound and outbound file transfer templates can be applied en-mass or individually with each Web User depending on the use case of the PeSIT partner. PeSIT Logs Audit trails (logs) are generated for all PeSIT transmissions in GoAnywhere MFT to meet auditing and compliance requirements. This detail includes commands issued, messages, IP addresses, server IDs, and file names transferred. Audit logs for the PeSIT service can also be used to troubleshoot failed transfers. Contact Us Content Inspection Modules The following modules provide for content inspection of the traffic that flows through GoAnywhere. Data Loss Prevention Document Sanitisation  strips out hidden, possibly sensitive data from documents such as properties, which can disclose the author and true date; change histories, which can leak sensitive data that authors believe was removed, such as project details, new product names and prices. Data Redaction  overwrites or redacts critical or sensitive information to prevent data breaches. The communication content is modified but is allowed to continue to prevent business process disruption, with sensitive information replaced with a series of Xs. Anti-Steganography  adds to GoAnywhere MFT the capability to prevent files, messages, images, or videos from being concealed within another file. Optical Character Recognition  is the electronic or mechanical conversion of images of typed, handwritten, or printed text into machine-encoded text, whether from a scanned document, a photo of a document, a scene-photo, or from subtitle text superimposed on an image. Threat Protection Anti-virus  features integrated Sophos and/or Avira anti-virus, with automatic updates every 15 minutes to provide the latest protection. Structural Sanitisation  removes any active content such as scripts, coding, etc. from sent files. Information is, however, left intact in its original file format. We also offer a free FTP Client & Server.

CASE STUDIES How GoAnywhere Helps PMFresh Better Serve Customers & Partners Generic Systems Australia helped Australia’s #1 fresh salad manufacturer better serve its customers and partners, tapping GoAnywhere MFT’s renowned flexibility and automation capabilities. Read More Keeping Ahead of Competition in Commercial Real Estate A leading commercial real estate firm replaced its homegrown single-purpose FTP tool with the versatile GoAnywhere MFT, and now uses GoAnywhere to offer their customers up-to-the-minute mortgage rates. Read More SES Encrypts and Audits Global Client Data SES, a UK-based firm which provides software escrow agreements, intellectual property protection, and cybersecurity risk management globally, relies on GoAnywhere MFT to transfer more than 2,000 client files each day - robustly and securely. Read More Global Insurer Uses GoAnywhere to Replace Legacy File Transfers This global insurance company replaced legacy file transfers approaches with GoAnywhere's flexibility. Read More Bargain Retailer finds GoAnywhere Really “Delivers the Goods” The US’s largest extreme value retailer, Grocery Outlet, was delighted to discover that GoAnywhere MFT could deliver far more than 'merely' transferring 33,000 files daily. Read More Think Mutual Bank finds GoAnywhere to be “the Obvious Choice” Given only a month to find a better way to transfer critical data between disparate banking systems, Think Mutual Bank’s Lead Systems Administrator found GoAnywhere to be the obvious choice. Read More

< Case Studies How GoAnywhere Helps PMFresh Better Serve Customers & Partners PMFresh uses GoAnywhere MFT to handle its 20,000 weekly file transfers. They initially chose GoAnywhere as a solution to replace problematic custom-written and legacy programs to meet the requirements of their large customer, Domino’s Pizza. The robust solution has since proven itself with its flexibility, functionality, and ease of use both in and out of the organization. “GoAnywhere’s flexibility in being able to interact with the varied systems of our customers, allows us to effectively set up electronic trading partnerships with our customers,” noted Ashish Bhatt, IT Manager for PMFresh. “GoAnywhere is a flexible, secure file transfer tool that makes file transfers and other business processes easier.” “With four manufacturing plants and a small IT staff, GoAnywhere can straddle all the systems easily without specialized skill sets. By using more variable skill sets it’s been easier to manage file sending, receiving, and translating. GoAnywhere allows us to do more with less,” he added. Moving In-House Brought Reliability and Cost Savings Prior to installing GoAnywhere, PMFresh used a mixture of solutions, including a third-party provider, but experienced a lot of issues. “We were under a lot of pressure to bring the Domino’s ordering system and B2B communications inhouse to reduce the manual management needed for these processes. There were a lot of moving parts,” Ashish said. “Every time we wanted to interact with an external trading partner, we had to find a solution they were able to manage. When we started to work with Domino’s, we found our old process gave us lots of errors and our third party charged us considerably to receive those transfers,” noted Ashish. Simon Kuenstner, then a tech consultant to PMFresh, was tasked with finding a solution for PMFresh’s in-house system. “We were very satisfied with the options GoAnywhere MFT provided another customer in terms of reliability, logging, and encryption,” he said. “Since then, GoAnywhere has proved its flexibility and high reliability over many years. It is secure, very fast, and the scalability is great. It doesn’t matter what platform you need to connect to, it can easily communicate with whatever you or your partners have.” What used to take hours or even several days can now be accomplished in minutes or hours. And the Advanced Workflow engine gives PMFresh the ability to do everything from simple transfers to complex automation. Ashish said he also appreciates the logging and ability to integrate messaging and alerts into the file transfer process. “With GoAnywhere, we were able to get the set-up with Domino’s started over a weekend, had the ordering process automated on an FTP site, and that project is still running smoothly today.” A Mission-Critical Solution GoAnywhere is considered mission-critical for PMFresh and is now incorporated in all parts of the business from accounts, purchasing, production, and customer service. PMFresh has been able to reduce many of the manual tasks for processing electronic orders, invoices, business intelligence reporting, and more. “Without GoAnywhere receiving, moving, and translating files, the business would stop,” said Asish. “We are able to both reduce the hours needed for processes and save money. And with multiple systems, many trading partners in the industry, and a complex, distributed factory footprint, GoAnywhere allows us to be more flexible. It is the glue that connects our systems. “We continually look at our processes to see if GoAnywhere can help in any way. Our people – both in and out of the organisation – are very happy with what we have done so far, as it has saved them so much time. It’s a fast, productive environment, is stable, and integrates with all our systems,” he added. On-Premise Transferred Successfully to Azure Cloud In 2020, when increasing their cloud footprint, PMFresh migrated all their on-premises and data centre computer workloads to the Microsoft Azure cloud. Part of that migration included moving their six-year instance of GoAnywhere to Azure. With GoAnywhere implemented in Azure, PMFresh now hosts SFTP and AS2, (server and client) in the Cloud, to securely communicate with their external trading partners. They also run integrations between services hosted in Azure and on-premises, as well as their ERP systems which are also hosted. PMFresh utilizes virtual machines (VM) in Azure for their GoAnywhere instances and utilizes GoAnywhere’s Gateway within an Azure DMZ for optimal security with internet facing trading partners and systems. In addition, utilizing the Azure Cloud’s highly available architecture, backup options, and the ability to replicate the GoAnywhere environment into other regions, gives PMFresh infrastructure reliability that they did not have in their on-premises data centre. It enables PMFresh to serve their customers with reliable orders, invoices, and communications. “I’d highly recommend running GoAnywhere in the cloud if it is a critical component of your business, as it is for PMFresh,” Asish said. GoAnywhere MFT Helps PMFresh Deliver Service Excellence With GoAnywhere in place, PMFresh can process new orders in a timelier fashion and communicate more reliably with their partners. Said Asish: “The simplicity of the software enables us to onboard new customers and suppliers easily, saving us both a lot of time. The streamlined processes help partners as well. Some of our larger customers have large processing sites, and GoAnywhere enables us to align with their existing processes. “The solution’s flexibility gives us an advantage. We can say, ‘we can work with that’ and that flexibility has helped us a lot.” While already utilising many functions of GoAnywhere, SFTP, HTTPS, AS2, and GoAnywhere Gateway, Ashish anticipates adding process automation using Secure Forms. “We have plans to migrate some additional dated processes on old systems to GoAnywhere as well. We want to continue exploring its capabilities as it saves us time and money, and most importantly for our customers, it is highly reliable.” He added that, by using the Advanced Workflow engine, “Our only limitation is our imagination.” --- If you would like to explore how GoAnywhere MFT can help you better serve your customers and suppliers, please feel free to contact our Business Manager, Bradley Copson. He’s always happy to have an obligation-free discussion, explain how quickly and easily we can transition your organisation to the class-leading MFT solution, and offer you a zero-cost Proof of Concept. Previous Next

< Case Studies Bargain Retailer finds GoAnywhere Really “Delivers the Goods” Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a US retailer is leveraging both robustness and advanced features of GoAnywhere MFT , the world’s leading MFT solution . Grocery Outlet is a chain of more than 300 family-owned deep-discount grocery stores based in Berkeley, California. The retailer helps more than 1.5 million shoppers each week save big, making it the US’s largest extreme value retailer. Homegrown: Good for Produce; Not for File Transfers Steve Tuscher is the Director of IT at Grocery Outlet, overseeing technology which manages more than 33,000 file transfers each day. “We had always transferred files between our systems with homegrown FTP scripts,” he said, “but knew we needed a better solution. Writing the scripts for these transfers was time consuming. However, the real challenge the IT team faced was tracking down what happened if a file exchange failed. The grocer primarily wanted to send files back and forth reliably and in a controlled manner. They also sought a solution that included error reporting functionality that was platform independent, as they exchange files with multiple vendors, suppliers, and other trading partners daily. “One of our vendors suggested a file transfer tool but it was priced out at US$100,000, and we didn't want to do that,” said Steve. “We knew of GoAnywhere Managed File Transfer (MFT) because they'd been in the AS400 (IBM i) world for a couple decades at least, the same as we have been. So we thought we'd give GoAnywhere MFT a shot. He added: “It's been a great product. It worked from day one and it's worked ever since.” Bargain Retailer Gets Money’s Worth While GoAnywhere does the heavy lifting on the large volume of daily files transferred, Steve discovered another surprising benefit of GoAnywhere MFT — managing the many emails the company received and creating a reporting system for them as well. “After we learned that GoAnywhere could retrieve mail from an Exchange mailbox, we developed an automated script to do that. It checks for incoming mail every three seconds and launches a job based on if there's new mail on the IBMi. We then take that request, run another job, then return the email with a report. It's a handy little reporting system that's very popular,” he said. GoAnywhere not only provides users a way to simplify and secure their file transfers, keeping sensitive data secure both at rest and in motion, it also helps retailers meet relevant security and compliance regulations, with auditing and reporting functionality, as well as strong encryption and security protocols. “All the other extras that came with it, and all of the ways we're using GoAnywhere now have been a bonus,” said Steve. In particular, he called out the solution’s scripting language. “The robustness of that language has been a real surprise – a pleasant surprise,” he said. GoAnywhere’s ease-of-use, and ability to manage the many file transfers occurring each day without the need to write homemade FTP scripts enables Grocery Outlet’s IT team to spend their time on more critical, and less manually intensive tasks. Improved Workflows and Partner Relations Grocery Outlet extracts much of its data from FTP scripts. With GoAnywhere, the previously complex process now runs unattended every night. “It's been great. Just having the ability to run an FTP script to get data, zip it up, and send it somewhere has been phenomenal,” Steve said. The GoAnywhere solution saves Grocery Outlet’s IT team time in two ways: problem resolution and eliminating the problems all together. “Typically, you'd copy some script and create a new script, and it would generally run. The problem is that when it wouldn't run, you wouldn't find out about it until it was too late, or until people were waiting for their orders or in a crisis. “The real time saving in GoAnywhere is that it basically never fails. That thing is rock solid. I can't remember the last time we had a failure due to GoAnywhere. If there's a failure, it's because the receiving side is down or not available.” With GoAnywhere quickly replacing all internal FTP scripts, the grocer transformed their data delivery across all their business partners and all internal systems. Steve noted his surprise at being able to do so as quickly and as easily as they did. The biggest surprise for the company, however, was how they use the email retrieval function. “That has been a huge homerun application for being able to request and report on your phone, and have it delivered back to your phone, like a sales report, within seconds. The response time is amazing! Literally within seconds you’re able to get a nicely formatted HTML email report on your phone, no matter where you are, via GoAnywhere. That has been great,” Steve said. He said he tried to stay up to date on updates to GoAnywhere, so that Grocery Outlet could take advantage of new features. Quick ROI Steve is enthusiastic in his recommendation of GoAnywhere, exclaiming: “It will be the easiest implementation you've ever had. It will be the best value of software that you've ever had. And you'll be sorry if you do not explore this package.” Previous Next

< Case Studies Global Insurer Uses GoAnywhere to Replace Legacy File Transfers Instead of copying and piecing together scripts for file transfers - a process which took 30-60 minutes per script – this global insurance company now uses GoAnywhere to automate and make secure its file transfer task in less than five minutes. Discovering the many other ways they could leverage GoAnywhere’s advanced features was a bonus. Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a global insurance company is saving time and money – and avoiding headaches – by using GoAnywhere MFT , the world’s leading MFT solution . For one global insurance company, having file transfer processes that work seamlessly is non-negotiable. Between needing to share data with the company’s national office, running a collaboration with a car rental company, and catering to more than a million customers, they need their file transfers to run smoothly and securely. However, the legacy systems and processes they had in place prior to 2018 were frustrating, to say the least. One of the company’s applications engineers couldn’t believe the file transfer processes they had to deal with before switching to managed file transfer software. "We had a server where a bunch of batch scripts ran and transferred files to vendors," he said. "We wrote manual scripts — 50 or 60 of them — that all ran from Task Scheduler." Because their setup lacked security and encryption features, critical information wasn’t always protected during batch transfers. Their setup didn’t have alerting or reporting abilities either. It quickly became clear that better cybersecurity strategies were needed to protect their file transfers. Convoluted Clustering The engineer’s team also wanted to cluster their systems, so the bank files they exchanged wouldn’t be interrupted by system failure or downtime. But making Task Scheduler cluster aware required knowledge of PowerShell. "It was this huge, long convoluted process," he said. "And with security in mind, we had to implement a DMZ secure gateway server to go along with a new file transfer server. Jobs would have to be scheduled on two different sets of task schedulers." The design files they created to make clustering work were crazy. There had to be an easier way. Back to Basics For this insurance company, it was time to unravel their processes and systems and go back to the basics that mattered: encryption, automation, alerting, and reporting. If they could find a solution that did all these things simply and efficiently… that would be a win. And win they did. After evaluating several managed file transfer (MFT) solutions, the engineer tried GoAnywhere MFT, the class-leading cybersecurity solution. More than Transfers The engineer and his team discovered many additional benefits during their trial of GoAnywhere: Ease of Use: GoAnywhere was powerful but not overly technical. The software was a breeze to install and easy to use. Focused on What Matters: The team was pleased to see GoAnywhere support extra functionality, like user-to-user collaboration, but even more pleased to find that GoAnywhere never lost sight of their bread-and-butter requirements: automation, auditing, and secure file transfers. Out-of-the-Box Project Designers: GoAnywhere included a drag-and-drop project designer for workflows and automation. This eliminated the need for scripting and programming. Affordability: Finally, the cost beat out the competition. GoAnywhere offered the insurance company a positive ROI that they could achieve quickly and efficiently with less of a learning curve—while still boasting all the features and functionality of other comparable solutions. A Fresh Start with MFT Once GoAnywhere was fully implemented, the global insurance company couldn’t imagine life without it. Now they meet requirements and complete key projects via several of GoAnywhere’s features: PCI DSS Compliance: The insurance company is PCI DSS certified. To ensure their member information is protected as much as possible, they are required to go above and beyond PCI DSS requirements to ensure their file transfers are compliant. GoAnywhere MFT supports PCI DSS compliance efforts through encryption, secure, industry-standard file transfer protocols, access controls for sensitive data, and detailed logging/reporting. Google Integration: After implementing GoAnywhere, the insurance company installed GoAnywhere’s Google Cloud Storage Connector. This cloud integration allows them to pull data from the cloud from two vendors they’ve partnered with. Each month, GoAnywhere transfers a file generated in-house to a Google storage bucket. Once the files are in the bucket, two of their vendors apply logic to the data for marketing purposes. The file finishes processing using the Google compute engine before GoAnywhere pulls the file back into the company’s enterprise data warehouse (EDW) system. AWS Integration: GoAnywhere’s Amazon AWS integration fulfills an important project in their environment. "We’ve used [the Amazon AWS integration] since day one," explained the company’s engineer. "It was one of the selling features for us." Improved Visibility & Centralisation Before GoAnywhere came into the picture, the engineer and a co-worker relied on Task Scheduler and batch file transfers to send and retrieve sensitive data. Their legacy setup did not have alerting, notifications, or reporting functionality. They’d need to spend precious time tracking down issues or digging into different data sources to regain some visibility. This lack of clarity was a source of frustration. A big selling point for this insurance company was GoAnywhere’s ability to provide visibility into all areas of their file transfer processes, including the data movement happening on-premises, within their cloud environment, and to their web applications. Not only does this visibility help the engineer’s team know when and where files are sent, it gives them flexibility to train new employees if needed. "Say I need more help and we’re hiring someone else," he explained. "I can say [to that new hire,] ‘Everything’s in GoAnywhere. All our jobs, anything that’s incoming, all the users. You can see who has access, you can see the agents we have deployed and what they’re doing.’ Having that [data] in a central place is just so much easier than what we’ve used in the past." Remote MFT Agents GoAnywhere’s MFT Agents module allows admins to remotely control automated file transfers and file processing from a central GoAnywhere server. With MFT agents in place, this insurance company has improved its overall security posture. They can move sensitive files between restricted servers without having to rely on insecure methods or window transfers. All of these transfers are automated, secured, and can be audited. Set for Success Instead of copying and piecing together scripts to send new file transfers (a process that took 30-60 minutes per script before), GoAnywhere can create a job in under five minutes. The team has utilised several areas of the software in a short amount of time and have exciting use cases in mind for the future. Of his favourite thing about GoAnywhere, the engineer said: "I love that I’m not on a batch file trying to deduce what’s going on. I can just visualise something [the workflow] and say ‘oh, this is what it needs.’ I can just set up a job and my coworker knows about it because now we get an email notification if it fails... Compared to what we had before, [our file transfer process] is where we need it to be." Previous Next

< Case Studies Think Mutual Bank finds GoAnywhere to be “the Obvious Choice” Decad es of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how GoAnywhere MFT , the world’s leading MFT solution , solved a US bank’s need to integrate with its external partners’ IT systems – extra fast! Think Mutual Bank, located in the US’s sprawling midwest, was searching for a way to transfer data between disparate banking systems. Although their core system runs on the IBMi, much of their broader business banking ecosystem runs on MS SQL. Getting all the data into the one place - their IBMi - then copying updated files back to the MS SQL system, was a daily challenge. Van Sy, Lead Systems Administrator at Think Mutual Bank, was tasked with finding a PCI DSS compliant solution – fast! Finding the Right Fit – Fast! Although Think Mutual Bank had a product that performed some of the functions they needed, Sy began a search for a product which offered greater functionality, and which could be implemented in the short timeframe he’d been given. As Sy explained: “We own another product that has some FTP functionality, but it doesn’t have the data push that we wanted. We wanted to be able to copy just certain fields from a SQL database over to the IBM i, and GoAnywhere does that, all in one package. "Due to our short timeline – literally, we were looking at just a month," he added. "We didn’t want or have time to do any coding ourselves, so GoAnywhere became the obvious choice.” Also key to the project’s success was a product whose technical resource staff were readily on hand to ensure the product was up and running when Think Bank needed it. “The support person I dealt with was very knowledgeable," Sy said. "Every time we had questions, he was there, and it really helped that he was very familiar with the product.” Planning for the Future A year on from the successful installation and transition to GoAnywhere MFT, Sy was planning to extend his use of the solution’s functionality. “We’ve been running GoAnywhere for about a year now, using the database push and the FTP functionality. In the short term, we’ll probably extend it out to other systems than just our business banking side. With GoAnywhere, it’s a secure FTP client, so I’ll be moving some of the older systems over to it.” Added Sy: “Most of the other solutions out there do one or two things, but not the whole package – that’s the reason we went with the GoAnywhere product. It really met all of our specific needs, with the database conversion, the database push and the secure FTP. So far, it’s been really solid.” Previous Next

< Case Studies SES Encrypts and Audits Global Client Data Decad es of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how global experts in operational resilience – SES – take advantage of GoAnywhere MFT , the world’s leading MFT solution , to manage the transfer of more than 2,000 files daily. Software escrow agreements are becoming increasingly common for organisations worldwide. Medium and large enterprises, especially those in retail, energy, and financing, rely on these agreements to provide coverage for the unique source code, files, and other software assets critical to a company’s intellectual property. To prevent loss of this information during sudden downtime, a data breach, or natural disaster, organisations create a software escrow agreement with a third-party vendor to protect and back up their data. The third party then takes the data, creates an inventory of everything that’s to be escrowed, and puts the source code and other assets into a vault for maximum protection. SES is a third-party vendor that provides software escrow agreements, intellectual property protection, and cybersecurity risk management globally. Based in Manchester, UK, SES has more than twenty years of experience providing security to more than 2,500 professionals in 40+ countries. "Dealing with software escrow agreements is our bread and butter," said Tom Sweet, Information Security and Systems Manager at SES. It’s an area of constant growth and adjusting to keep clients happy and source code regularly updated. We are continually developing and innovating.” Often, SES does this with tools such as GoAnywhere MFT. For SES, GoAnywhere Managed File Transfer (MFT) has been a well-used and finely-tuned addition to its cybersecurity solutions. With the software in place, it performs on average nearly 2,000 uploads for clients per day — a mix of small and large files — as well as help monthly and quarterly businesses with their source code deposits. Switched from Manual File Transfers to Managed File Transfer Before GoAnywhere came into the picture, SES used a web gateway, an AWS-backed instance, to receive source code for its clients. It also occasionally used old-fashioned file transfer methods: physical disks and SD cards that were tracked, signed for, and had a direct chain of custody which could be followed. While this mixed process — AWS-backed instance and physical mail — worked at the time, it still lacked the ability to track user and file transfer activity. Having an audit trail was important to the business. When auditing also became a client requirement, SES looked for a way to streamline, structure, encrypt, and audit the exchange of data. SES handled a high volume of file transfers and needed robust security practices for the data it processed and stored every week. So the it was time to find a centralised solution which could do all of this and meet its trading partners’ needs. The tracked-and-signed file transfer processes SES used led to an evaluation of GoAnywhere MFT, a robust and fast-growing product which used similar techniques (tracking, signing, and a clear chain of custody) for sensitive file transfers. GoAnywhere was a hit. It took Tom Sweet mere days to learn the product. He attended two webinars, then jumped in and followed his intuition. The turnaround had to be quick, but the learning curve was straightforward. SES implemented GoAnywhere across its Linux systems and has depended on it ever since for day-to-day file transfers, streamlined encryption, and consistent auditing. Benefit#1: File Encryption and Security With GoAnywhere fully implemented, SES has been able to ensure all file transfers sent by its clients are encrypted in transit and sent to the right place. SES has also ensured that encryption keys are held separately. These are just two of the strict requirements SES needs to follow for its clients in order to stand out in a sea of escrow and backup service platforms. "It’s risk versus security," Tom said. "With HR and payroll data, the risk is high, so the security needs to be high as well."nearly 2,000 uploads for clients per day — a mix of small and large files — as well as help monthly and quarterly businesses with their source code deposits. Benefit#2: Fast File Transfer & Trading Partner Setup New trading partners and file transfer users can be set up in minutes. "Less than that if I’m rushed," Tom said. "The quickest ones we’ve had people test: I’ve sent the email saying here’s your username, sent the password out over SMS, and people test the log-in within 10 minutes." Sweet uses private and public keys to ensure the encryption and validity of the new transfers he creates. When the file transfers are executed, most run, start to finish, in less than 30 minutes. Benefit #3: Ease of Use & Automation "The main thing we use GoAnywhere for is managing users, auditing the logs, and giving users a secure gateway into our systems that would normally be firewalled," Tom, said. All of this is simple with GoAnywhere, and he believes the product’s biggest strength is its ease of use. Whether he needs to streamline, update, or re-deploy the product across systems and users, the process has been painless. Automation is another huge benefit of GoAnywhere. SES use GoAnywhere to do the heavy lifting for SaaS-based clients. These clients transfer large amounts of source code end data that are pushed into a SaaS escrow and captured in real time. "We help these clients configure a script that connects over SFTP to a GoAnywhere service," Tom said. "GoAnywhere then audits those transfers." The product securely transfers and audits at the same time, all automatically for nearly 60 clients who need their source code updated on a daily or monthly frequency. This enables SES to automate on Windows and Linux to meet the security requirements of each client. GoAnywhere’s granular security controls enabled Sweet to make GoAnywhere as safe and security-driven as possible against internal risks and user errors. "I stripped it back to who can do what," he said. Previously shared passwords were locked down. Web users were restricted to only the areas of the product they needed, and file storage was controlled — files could only be stored in the right areas of the network. "If someone in a company wanted access to the transfers, or to the systems, they could break the loop to that cycle. So that’s why we vault [client data] and back it up in an encrypted format. We make sure the file transfers are encrypted; that’s key too." Benefit#4: Regulation Compliance Many SES clients have compliance requirements which SES must meet. To achieve these needs, SES has applied ISO 27001 compliance across all clients to ensure all information sent between SES and other companies is secure. "ISO 27001 mandates that we create policies, processes, and procedures which we can prove using evidence-based systems," Tom said. "This says, ‘Okay, by default, you [the client] get all of this [security]. All files will be encrypted, and all second factor messages will be sent out-of-band so they aren’t sent over the same method of communication, and so on." Meanwhile, while encryption is the same and applied for everyone, clients can choose if they want to use multi-factor authentication (MFA) with passwords or SSH keys for an extra layer of security. GoAnywhere offers multi-factor authentication methods, including keys and certificates, for increased file protection. SES also uses GoAnywhere to encrypt every backup of escrow data that is then kept in offline vaults. "This ensures there’s 99.9% availability," Tom said. "No one thinks escrow is important until it’s too late," he added, so SES provides these offline backups with GoAnywhere’s help to give organisations peace of mind. Benefit#5: Auditing and Administration One of the biggest justifications for purchasing GoAnywhere was its auditing functionality. Tom and his team uses these audit logs to see who is connecting to their SFTP servers, what they’re doing on those servers, and how much they’ve done. This level of detail is critical, especially when dealing with sensitive escrow documents, software assets, and source code. "The log-in and auditing process in GoAnywhere is important for our information security standards. We audit the transfers not just to be able to take them securely, but also to prove who has been on and transferred what and when. The audit trail is important." If Sweet needs to change something, GoAnywhere makes it easy. Admins can make modifications or adjustments to their processes to keep constant with security requirements. "We can do this with GoAnywhere very easily," he said. "Then we just send out a new host key to our clients." What’s Next: Remote Agents and Advanced Workflows Right now, SES retrieves files from clients. But in the near future, it hopes to roll out GoAnywhere Remote Agents and GoAnywhere Advanced Workflows for customers who want zero involvement in the file transfer process. With these features enabled, Sweet and his team will be able to pull data from each client when needed without requiring manual work or engagement on their end. "Remote agents and advanced workflows will enable us to go out, talk to, and pull the requests for daily, weekly, or monthly file transfers," Tom explained. One Admin, One Product Tom Sweet has used GoAnywhere for four years. As the main product administrator, he’s always looking for new ways to implement the software, integrate it with other web and cloud services, roll it out as part of security-client processes, and improve the success of GoAnywhere at SES. "I want to get as much out of the product as I can," Tom said, reflecting on being the singular admin for GoAnywhere. "The more I push it out, the more we get a better return from our customer experience." And for any organisation — SES included — customer satisfaction is top priority. GoAnywhere’s encryption, automation, and ease of use help make that happen. 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