Search Results
93 items found for ""
- Stop playing Cyber Security Whack-a-Mole! | GSA
< News Stop playing Cyber Security Whack-a-Mole! 27 Aug 2024 The increasing number and sophistication of cyber incursion attempts is stretching corporate IT departments to their limits. No sooner is one attempt identified and blocked, but another pops up. Georgia in Accounts just clicked on a bogus link in a phishing email. Rowan in Marketing is about to send a spreadsheet containing sensitive customer information to a direct marketing agency. Arush from Sales doesn’t realise the bank account details he’s emailing to HR are about to be intercepted in a “man-in-the-middle” attack. The CEO’s personal assistant, Grace, doesn’t realise she’s corresponding with an AI bot designed to cleverly gather identity information about her boss. It’s relentless - a new cyber attack every six minutes! 1 High Stakes The escalating frequency of incursions means a company’s stressed-out IT team must stay vigilant. In this high-stakes game of cyber security Whack-a-Mole, the cost of failure is simply too high: the cost of cybercrime to businesses has increased by 14% year-on-year1. share markets punish companies which fail to safeguard their data2. class actions – by those whose personal data was stolen, and shareholders seeking compensation for share devaluations – ensue3. damaged customer trust stymies revenue and market share growth4. cyber insurance premiums skyrocket5. Ditch that Rubber Mallet Wouldn’t it be great if there was a way your team could opt out of the never-ending game of cyber security Whack-a-Mole…? A way to automate your organisation’s cyber defences, assigning cyber sentries to detect and block cyberthieves, whenever and wherever they pop up? Good news – there is! And it’s surprisingly affordable and effective. A proactive and layered strategy for storing, transferring and securing data is essential for keeping cyberthieves at bay. The foundation of that approach is a technology called “Managed File Transfer”. Paired with secure content engines and secure digital rights management, Managed File Transfer (MFT) is the optimal way to prevent data theft and cyber breaches. An MFT solution such as the class-leading GoAnywhere MFT keeps your organisation’s valuable data safe - at rest, and in transit. Coupled with an Advanced Threat Protection Bundle , it enables organisations to safely collaborate without exposing their systems or team to the risks of malware. This automated defence system protects your data in three important ways: 1. Prevents files containing malware from being shared. GoAnywhere with Advanced Threat Protection scans all inbound file transfers. It can also detect and automatically strip out active content like embedded malware, triggered executables, scripts, or macros used to extract or hold sensitive data hostage. This “sanitisation” of files and emails doesn’t delay delivery, even as it guards against today's leading malware and ransomware (e.g. CryptoLocker, CryptoWall, TorrentLocker, Dridex Dyre, BlackEnergy, etc.) and tomorrow's even more sophisticated threat variants. 2. Blocks sensitive data from being shared. Files with Personal Identifiable Information or other sensitive data can be prevented from being transferred. GoAnywhere with Advanced Threat Protection can inspect file contents, and then stop and block files from being shared, based on policies you define. 3. Redacts sensitive information from files before transfer. GoAnywhere with Advanced Threat Protection can ensure sensitive data is neither transmitted nor received, detecting and/or removing geotags, document properties, email addresses, and other metadata from documents, and replacing sensitive text with asterisks. Using Optical Character Recognition, it can even remove text contained in scanned images. “The only winning move is not to play” 6. In today’s interconnected business environment, ever-increasing cyber attacks are inevitable. However, foiling these attacks no longer requires your IT team to play a never-ending game of cyber security Whack-a-Mole. At Generic Systems Australia , we’ve helped hundreds of business leaders and IT teams across the Asia-Pacific region rest easy, knowing that their valuable data is protected by the automated sentries of GoAnywhere with Advanced Threat Protection. We can do the same for you. It’s surprisingly affordable, and our Migration Services mean you can keep running your business without disruption as we you transition to a more secure approach. In fact, we’re so confident in the capabilities and business case for our MFT solutions that we’re prepared to offer you a zero-cost Proof of Concept. If you’d like to take me up on this offer, or perhaps just discuss how your organisation’s file transfers can be made more efficient and secure, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion. At Generic Systems Australia , we’re your local experts in Secure Managed File Transfer. Sources: 1. Australian Signals Directorate Cyber Threat Report 2023 2. For example, Medibank Private’s share price plunged more than 20% in the weeks following its loss of the personal information of 9.7m Australians. 3. For example, Medibank Private is facing class actions by both shareholders and consumers alleging “breaches of the company’s duty of care to protect consumer information, manage risks and make timely disclosures to shareholders”. Optus Communications is also subject to a class action alleging “Optus failed to protect, or take reasonable steps to protect, the personal information of its current and former customers”. 4. For example, Optus Communications saw its customer growth halved in the quarter following its systems being breached. 5. Australian Financial Review 12 September 2022: “Cyber insurance premiums soar 80pc as claims surge”. 6. A quote from the 1983 John Badham film, “WarGames”. Previous Next
- Experts Again Declare GoAnywhere “Top MFT” | GSA
< News Experts Again Declare GoAnywhere “Top MFT” 23 Apr 2024 Respected independent tech analysts Info-Tech have compared Managed File Transfer solutions and once again declared GoAnywhere MFT to be the best. Their latest finding is consistent with their 2022 analysis of the most popular MFT software solutions and vendors. Taking into account vendor experience and capabilities, product features and customer satisfaction, they found then – as now – that GoAnywhere MFT was the 2024 Data Quadrant Gold Medallist. Info-Tech’s data was sourced from real end users, meticulously verified for veracity, and exhaustively analysed. Each product was compared and contrasted with all other products in the category to create a holistic, unbiased view of the product landscape. Besides achieving the highest overall score in the MFT category, GoAnywhere also ranked highest for Vendor Capability Satisfaction, including the key dimensions of: · “Business Value Created” · “Breadth of Features” · “Quality of Features” · “Product Strategy and Rate of Improvement” · “Useability and Intuitiveness” · “Vendor Support” · “Ease of Data Integration” · “Ease of Customisation” · “Availability and Quality of Training”, and · “Ease of Implementation” Market Leader – for a reason GoAnywhere MFT's combination of versatility, security, ease of use, and budget-friendliness has propelled it to the top of the MFT market, as recognised by Info-Tech. For businesses on the quest for a comprehensive and reliable file transfer solution, GoAnywhere MFT is the smart and strategic choice. Grab Your Free Copy of the Independent Report To read more about why experts and customers alike consider GoAnywhere MFT to be the leading Managed File Transfer solution, let us know your email address via this link , and we’ll happily send you a complimentary copy Info-Tech’s report. Experience GoAnywhere MFT for yourself Generic Systems Australia is the Asia-Pacific region’s leading provider of secure MFT solutions. If you’d like to explore how your organisations’ efficiency and bottom line could be boosted through MFT technology, please get in touch with our Business Manager, Bradley Copson , for an obligation-free discussion. At Generic Systems Australia, we’re your local experts in managed file transfer. Previous Next
- Ditch Your File Transfer Scripts | GSA
< News Ditch Your File Transfer Scripts 10 Sept 2024 More and more companies across the Asia-Pacific region are realising they have a pressing need to eliminate their use of outdated file transfer scripts. A Key Vulnerability A recent survey found that our region is on the frontline, subject to more cyber attacks than any other. 72% of local organisations experienced four or more cybersecurity incidents in the past year - 20% more than the global average. Manual scripts – often written by employees to reduce the repetitive burden of manually transferring files – are a key vulnerability. Not only are file transfer scripts risky, they’re also inefficient and prone to failure. MFT: safer, more efficient Managed File Transfer (MFT) is a powerful technology which comprehensively addresses the risks and challenges of moving information, both within an organisation, and with external suppliers, partners and customers. It simplifies and secures data transfer by providing centralised control, encryption, enhanced security protocols and auditing. Unsurprising then that more and more IT departments are using MFT to replace their outdated manual file transfer scripts. Reasons to Ditch Scripts Scripts don’t play well with new tech. For example, cloud-based computing environments require file transfers to be integrated with cloud-based solutions, and platforms such as Azure and AWS. Scripts lack advanced features. For example, automating file transfers – say, with FTP - requires you to add a second solution, which is time-consuming and complex. Scripts are also challenged to detect and implement automatic “re-try” features in the event of failure, or prevent employees mishandling sensitive data. Scripts are time consuming. Developing, maintaining, and troubleshooting scripts takes time, distracting valuable IT staff from more important tasks. Worse, if the author of a script isn’t available when it fails, bottlenecks can occur in your workflow. Scripts don’t offer built-in reporting. Logging needs to be manually added to scripts. Accessing those logs – say, when you need to prove audit compliance, or meet other regulatory reporting requirements – is time consuming and difficult, requiring an effective filter and search tools. Scripts aren’t secure. As explained above, scripts don’t offer the security features necessary to keep cyber thieves at bay. User credentials aren’t encrypted, there’s no in-built key management, no access controls, and they’re unlikely to use up-to-date security protocols. Why MFT is Better than Scripts As well as increasing the security of your file transfers, ditching scripts offers your organisation many other compelling advantages. Centralised Control. Instead of using multiple different tools, programs, and scripts to encrypt, send, and automate your file transfers, MFT can enable all of these from a single interface. That significantly streamlines day-to-day operations and reduces wasted tool maintenance time. Automate. No matter the volume of files to be transferred across your business and supply chain, the best MFTs enable your team to spend time focusing on other things. Save Money. Clients are often surprised how many employee-hours they’re spending creating, maintaining and resolving problems with file transfer scripts. These ongoing hidden costs can really mount up. (And that’s without considering the potentially catastrophic cost to your business of a data breach enabled by an insecure script!) Flexible Scalability. The best MFTs scale fluidly – horizontally and vertically - as file transfer loads increase. They make redundant tedious and uncertain processes of buying, deploying and understanding gateways, load balancers and other expensive network devices and hardware. Cloud-friendly MFT tools also exploit new cloud and virtualisation capabilities to scale up quickly to meet demand. They can even be “failed over” to a DR site in the event of an outage. Regulatory Compliance. By logging file transfers and access across your organisation, the best MFTs ensure your compliance with legal requirements, such as data privacy and encryption. Logs are also readily accessible if you’re called on to demonstrate your compliance during an audit or need to conduct forensics after an internal security breach. The Best MFT Independent analysts agree that that GoAnywhere MFT is the industry’s leading Managed File Transfer solution. GoAnywhere not only enables your data to be moved securely - both internally and externally – it also enhances your team’s productivity. Asia-Pacific’s MFT Experts No-one better understands local MFT needs and best practices than Generic Systems Australia. Our local team has decades of experience helping businesses replace outdated and risky scripts with the world’s leading MFT solution, and our Migration Service makes the transition easy. If you’d like a no-cost, no-obligation discussion about how we could help you simply and affordably transition from risky scripts to an advanced MFT solution, please feel welcome to get in touch . Previous Next
- MediSecure hack Australia’s worst so far | GSA
< News MediSecure hack Australia’s worst so far 19 July 2024 eScripts provider MediSecure has revealed that 12.9M Australians had their data stolen in a hack earlier this year, making it one of the largest cyber breaches in Australian history. MediSecure, which facilitates electronic prescriptions and dispensing, confirmed in May it was the victim of a ransomware attack, following an earlier theft of data which continued until November 2023. The company went into voluntary administration in June after the federal government ruled out a financial bailout. Sensitive Patient Data Lost In a statement released late Thursday afternoon, MediSecure gave details about the kinds of data stolen, including full names, phone numbers, dates of birth, home addresses, Medicare numbers, and Medicare card expiry dates. The 6.5 terabytes of data also included some sensitive health information, such as which medications people were prescribed, the name of the drug, dosage, the reason for their prescription, and instructions for taking the medication. Inadequate Protection MediSecure said it was unable to identify specific impacted individuals “due to the complexity of the data set" and that doing so would have come at a "substantial cost that MediSecure was not in a financial position to meet". A tiny sample of the data was published on a dark web forum following the hack, and the larger data set was listed as being for sale, for $50,000. It's not clear whether the data was sold, but it's considered likely. Vigilance Urged Cyber security experts have urged Australians to remain vigilant for signs of fraud being committed using their medical data. Said one: "If contacted by someone claiming to be a medical or other service provider, including financial service provider, seeking personal, payment or banking information, you should hang up and call back on a phone number you have sourced independently." Avoiding becoming the Next MediSecure Now in liquidation, MediSecure is an example of how not to protect the sensitive customer data entrusted to your organisation. One of your best defences against hackers is to centrally control the flow of data into and out of your organisation. Managed File Transfer (MFT) software does that for you. But MFT does more than just provide centralised control. It also offers encryption, efficiency boosts and auditing capabilities. Using enhanced security protocols, it ensures data privacy during transmission and storage. And it also provides detailed audit-ready logs which detail which data has been accessed and by who. Expert Local Advice At Generic Systems Australia , we’re the Asia-Pacific’s experts on the world’s #1 MFT, GoAnywhere . If you’d like an obligation-free discussion about how we could help you keep your organisation safe from cyber thieves, please feel welcome to get in touch . Attribution: This article was largely sourced from Australia’s ABC News service Previous Next
- "Flip the Scripts" ... and Transfer Files Efficiently | GSA
< News "Flip the Scripts" ... and Transfer Files Efficiently 20 Oct 2023 Replace Risky File Transfer Scripts with GoAnywhere MFT Once upon a time, writing scripts to partially-automate the transferring of files was “good enough”. However, technology has moved on. With cybersecurity threats multiplying and businesses focused on improving productivity, script-based file transfers just aren’t cutting it anymore. Why Replace File Transfer Scripts? Scripts aren’t secure . For example, user credentials aren’t encrypted, putting your entire system at risk. Scripts lack advanced features . For example, automating file transfers with FTP requires adding a second solution, a time-consuming and complex prospect. It’s also difficult to build in re-try features, and lock down how users interact with sensitive data. Scripts don’t play well with new tech . For example, modern cloud-based computing environments require file transfers to be integrated with cloud-based solutions, and platforms such as Azure and AWS. Scripts can be time consuming . Developing, maintaining, and troubleshooting scripts takes time, distracting valuable support staff from more important things. Worse, if they’re not available when a script fails, it bottlenecks your workflow. Scripts don’t have logging built in . All logging needs to be built into your scripts. Accessing those logs can be time consuming and difficult, requiring an effective filter and search tools. The Benefits of Replacing Homegrown Scripts As well as increasing the security of your file transfers, moving away from scripts provides your organisation with many other advantages: Centralise workflow . Instead of using multiple different tools, programs, and scripts to encrypt, send, and automate your file transfers, GoAnywhere MFT enables all of these from a single interface. That significantly streamlines day-to-day operations and reduces wasted tool maintenance time. Automate . No matter the volume of files to be transferred across your business and supply chain, GoAnywhere enables your team to spend time focusing on other things. Comply with regulations . By logging file transfers and access across your organisation, GoAnywhere MFT proves your compliance with legal requirements, such as data privacy and encryption. Those logs are also very handy if you’re conducting an audit, or forensics on an internal security breach. The Far Better Alternative GoAnywhere is the industry’s leading Managed File Transfer solution. It ensures data is transferred securely - both internally and externally – and accelerates your team’s productivity. If you’d like to learn more about how GoAnywhere MFT could add to your organisation’s bottom line, please feel free to contact me ( bradley@gensys.com.au ), or read more at the Generic Systems Australia website . Bradley Copson, Business Manager, Generic Systems Australia Previous Next
- Fast OR Safe...? File Transfers can be both! | GSA
< News Fast OR Safe...? File Transfers can be both! 17 Mar 2024 Sending files externally...? Now it can be both Safe AND Easy! There was a time when ensuring your organisation’s file transfers were safe was a hassle… time-consuming, inconvenient, and requiring specialised technical skills. Thankfully, that’s no longer the case. Ensuring your precious data can be safely shared within your organisation and with your external trading partners need no longer be complicated. In fact, the best data technologies save you time and money, and make data exchange easy . Here’s how. The Fast and the Fraught Hitting “send” is an everyday routine for most employees. Sending files to suppliers and customers is as easy as a couple of mouse clicks. However, each of these thousands of daily data transactions is a potential target for cybercriminals. The more ad-hoc and varied the file transfers, the greater the risks. Too often, organisations only realise their need for a more robust approach after they’ve experienced a costly data breach. Other times, data vulnerabilities become apparent when organisations want to start trading with partners who employ more stringent data safeguards... particularly in industries where there are strict data compliance requirements, such as healthcare, finance, transportation and defence. Failure to adhere to an industry's data security regime can lead to hefty fines and sanctions for both parties to the transaction. Solving for Ease AND Security Solutions such as managed file transfer (MFT), data loss prevention (DLP), data classification, and email security can automatically secure your organisation’s data, while simultaneously keeping your business humming. Better still, by automating thousands of routine file transfers, the best solutions increase an organisation’s efficiency by saving employees’ time and enabling them to focus on higher value-added work. How to Get Started In our experience, few organisations begin with a completely clean slate and zero data protection measures in place. Usually, some enterprising individuals will have independently employed varying degrees of security using free or low-cost consumer file transfer tools. Other employees may believe – incorrectly – that they’re securing their data by simply applying files’ “read-only” settings. A few may have gone a step further and narrowly limited who has access to their department's data. Unfortunately – aside from the inherent risks of using multiple incomplete and incompatible security approaches – siloed security measures like these can also inadvertently remove resources that knowledge workers need to conduct business. As a result, organisational efficiency is impeded, with critical information becoming too slow or difficult to access. A Holistic Approach to Data Exchange At Generic Systems Australia we help organisations embrace a whole-of-business approach which reduces risk and makes data more secure while keeping your business operations and relationships running smoothly and efficiently. A good starting point is considering the impact security policies and practices have on your customer and vendor relationships: How would a data breach impact your business’s reputation, bottom line and supplier relationships? Do the policies and tools you currently use hinder your employees’ effectiveness, efficiency and productivity? Could new technology speed up the actual delivery of critical information? Could new technology be simple enough to use that most employees could readily adopt it? The Human Factor The best data security measures are invisible and automated . We’ve found that the less organisations need to rely on employees to change their behaviour, the better the risk mitigation. But even so, educating employees on data security should be an element of an improved approach. Start by explaining why you need to put in place the new policies or tools. Employees who understand the high stakes of data theft and compliance breaches are much better disposed to taking ownership of managing data transfer risks. Then focus on education. By equipping your various department heads and business process owners with knowledge about secure data exchange approaches, you can help them make the right choices when they liaise with their various supply chain partners. A multi-phase approach, leveraging middle managers and key influencers in your organisation to champion best practices, is often best. Automatically Securing Everyday Data Ideally, we want our employees to be able to safely send and receive emails and attachments without the need for them to take any additional, time-consuming steps. MFT, DLP, data classification, and email security make that possible through advanced levels of automation. In combination, these technologies examine each data transfer event and thoughtfully apply policies such as encryption, auditing, user and recipient validation, redaction, etc. This way, employees do not have to manage any of those activities, and the data transfers are performed quickly, efficiently and securely. As workforces and their workplaces become physically more dispersed – sometimes in the office, sometimes from home, sometimes from a local café – this automated approach becomes more and more beneficial. Not only does it accelerate and streamline the process of transferring data, it also reduces the risk of human error. Out of Sight, Out of Mind? Data exchange is like the human circulatory system - unseen, but absolutely critical to your organisation’s ongoing vitality. Protecting and enhancing it is both necessary and worthwhile. At Generic Systems Australia, we’ve observed that moving to a more automated, secure and efficient approach can sometimes be stalled by the very “bloat” we discussed earlier. Taking out the too-many tools which have sprung up across an organisation’s silos can seem too complicated and time-consuming to tackle. However, there is an easy and relatively inexpensive way forward… A centralised tool, such as the class-leading GoAnywhere MFT with its dashboard-style interface, can provide a holistic approach. Rather than having separate tools for encryption, auditing, reporting and automating file transfers, GoAnywhere can handle it all. It even scales as your business grows. If you’d like to discuss making your organisation’s data transfers safer and easier, adding to your organisation’s productivity and bottom line, please feel free to contact our Business Manager, Bradley Copson, ( mail to: bradley@gensys.com.au ). He’ll be more than happy to offer you an obligation-free discussion, no-cost trial, or Proof of Concept. At Generic Systems Australia, we're your local experts in Secure Managed File Transfer. Previous Next
- Local Businesses most at risk of Phishing Attacks: study | GSA
< News Local Businesses most at risk of Phishing Attacks: study 9 Apr 2024 A new study has found that employees in the Asia-Pacific region are more likely than any others worldwide to unwittingly expose their organisation to cybercrime. Fortra's newly-released study found 10% of employees worldwide will open a ‘phishing’ email sent to them. In Asia-Pacific, that number climbs to 14.9% – worse than any other region. Even more concerningly, 61% of those who fall for a bogus email will go on to disclose their password. The results of the experiment demonstrate the serious ongoing threat to local organisations posed by employees who are either uneducated on cybersecurity threats, or unmotivated to mitigate those risks. If you would like a copy of Fortra's report on the study, including helpful advice on how to address your cybersecurity challenges, please let me know – I’ll be happy to send you a copy. #mft #managedfiletransfer #sft #securefiletransfer #cybersecurity Previous Next
- Sound Advice on Choosing a New MFT | GSA
< News Sound Advice on Choosing a New MFT 7 May 2024 Tech Wire Asia , an independent tech news website that covers enterprise and technology across the Asia-Pacific region, offers sound advice to help companies choose a new Managed File Transfer (MFT) solution. The Shadow of Clop Tech Wire Asia issued their advice in the wake of attacks last year by Clop, a notorious ransomware group, on the online file transfer tool MOVEit. PWC’s Australian unit, Prudential Assurance Malaysia Berhad and Prudential BSN Takaful Berhad in Malaysia were among APAC region victims of Clop’s attacks. While Tech Wire Asia said it did not “insinuate an everlasting vulnerability in MOVEit or imply that its usage should be permanently discontinued”, it noted that it had received “a wave of enquiries from current and prospective customers about the continued safety of using MOVEit” in the wake of the attack. In response, the website offered this advice for those wishing to move on from MOVEit . Crucial Considerations Tech Wire Asia said the crucial consideration in choosing the best file transfer software is finding an MFT solution that is simple, capable of encrypting sensitive data, can automate transfers, meets compliance regulations, and operates seamlessly across various platforms. It noted that there are many aspects and features to consider while choosing MFT software, including: Average daily file transfer volume; Regulatory obligations; Industry-specific needs; and Budget. Other vital features could include: Advanced auditing and tracking abilities; Clustering functionality; Cloud integrations; Capability to translate EDI files; and Availability of remote agents. The website recommended that selecting the appropriate MFT solution should be driven by a company’s specific requirements. GoAnywhere MFT highly-regarded In its review of contenders to replace MOVEit, Tech Wire Asia described GoAnywhere MFT as “a sophisticated enterprise solution for transfers and file management”, saying that the product “excels at securing file transfers across multiple platforms, protocols, and encryption standards”. The website noted that GoAnywhere is designed for SMEs and Enterprises, and is deployable on-premise, in the cloud, or hybrid environments, enabling secure data exchange between organisations, employees, customers, and trading partners. In the capacity of enterprise-secure file transfer software, GoAnywhere shields data, ensuring compliance with regulations and standards. Its integration prowess also extends to applications like Salesforce and SharePoint. Try Before You Buy In conclusion, Tech Wire Asia “highly recommended” that customers moving on from MOVEit take advantage of a free trial of new MFT software. Previous Next
- Increased 3rd Party Data Sharing Increases Data Theft Risk | GSA
< News Increased 3rd Party Data Sharing Increases Data Theft Risk 29 July 2024 The inability to track, control and report sensitive content shared with external contacts is a substantial risk for modern enterprises. And that risk appears to be rapidly escalating, as two-thirds of organisations each exchange sensitive data with more than a thousand third parties. These are some of the key findings from a survey conducted recently by Kiteworks, a US-based data security firm. Sensitive Content Kiteworks defines “sensitive content” as the wide variety of content commonly targeted by cyberthieves. It’s content which poses a significant threat to an organisation once bad actors get their hands on it. Sensitive content includes the data of customers and employees — personally identifiable information (PII), protected health information (PHI), and payment card industry (PCI) data. It also includes an organisation’s intellectual property (IP), legal communications and documents, financials, mergers and acquisitions data, and other types of private and confidential information. Kiteworks says that the key problem with sensitive content is how it does not stay in one place. During daily operations, it is shared not only among employees, but also with partners, suppliers, contractors, legal counsel, accountants, auditors, and more. More Comms Channels = More Risk Efficient organisations are always searching for more “frictionless” ways to move their data. However, as their number of communication channels with external parties grows, so too does the potential opportunity for bad actors to intercept and steal the data. That escalating risk is borne out by Kiteworks’ analysis. They found that organisations with more than seven communication tools experience ten plus data breaches, which is 3.5 times higher than the aggregate of those experiencing one to ten breaches. File Size Limits Exacerbate Risks The file size limits imposed by many content communication tools are a key contributor to the risks of moving data. Frustrated employees simply trying to do their jobs will sometimes use insecure and unauthorised consumer-grade file sharing services to bypass organisational limitations. Even for those employees who always follow the rules, the resulting workarounds can trigger significant waste of staff time. More than 30% of organisations surveyed by Kiteworks needed to implement workarounds due to file size limits for email, file sharing, and managed file transfers over 50 times per month. Around 10% said they must do so over 100 times per month. IT Teams Stepping Up Switched-on IT teams are increasingly focused on addressing their organisation’s need to protect sensitive content. A popular solution is to unify communication tools and channels to secure sensitive content communications. Their primary drivers for change may vary – from protecting intellectual property and corporate secrets to mitigating litigation, avoiding regulatory violations and protecting their brand reputation – but the way they are addressing these risks is similar… Control Through Consolidation Consolidating communication tools onto a single platform needs to be a foundational element of an organisation’s cyber defences. By reducing the number of disparate tools used for content communication, they can significantly lower the risk of data breaches and improve operational efficiency. Kiteworks’ survey shows that organisations with fewer communication tools experience fewer breaches. Tool consolidation significantly enhances security. MFT Consolidates, Automates, Improves Efficiency Managed File Transfer (MFT) software is a powerful technology which comprehensively addresses the risks and challenges of moving information within an organisation, and with external suppliers, partners and customers. MFT simplifies the complexities of data transfer by offering centralised control, encryption, and auditing capabilities. A significant advance on traditional approaches, MFT provides enhanced security protocols, ensuring data privacy during transmission and storage. And it does so via a user-friendly interface, which is easy to use for even non-technical employees. In addition to consolidating the plethora of disparate data exchange channels employees create during an organisation’s evolution, MFT technology provides an array of organisation advantages: Security: MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. No Size Limit Straitjacket: The best MFT solutions enable organisations to set file size limits appropriate to their teams’ needs. They also offer “persistence protocols” which ensure large files are fully transmitted to their intended destinations. Efficiency: MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance: In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability: Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration: In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. The Best MFT At Generic Systems Australia, we recommend the industry’s class-leading MFT solution, GoAnywhere MFT . GoAnywhere is consistently declared by independent experts to be the best-in-class MFT solution. Besides achieving the highest overall score in the MFT category, GoAnywhere is also ranked highest for Vendor Capability Satisfaction, including the key dimensions of: • Business Value Created • Breadth of Features • Quality of Features • Product Strategy and Rate of Improvement • Useability and Intuitiveness • Vendor Support • Ease of Data Integration • Ease of Customisation • Availability and Quality of Training, and • Ease of Implementation GoAnywhere MFT's combination of versatility, security, ease of use, and budget-friendliness has propelled it to the top of the MFT market. Gain Expert Local Advice At Generic Systems Australia , we’re Australia’s and the Asia-Pacific region’s experts on MFT in general, and GoAnywhere in particular. If you’d like an obligation-free discussion about how we could help you keep your organisation’s sensitive content safe, please feel welcome to get in touch . We’re always happy to have an obligation-free discussion, and even offer a free Proof of Concept. Previous Next
- Bargain Retailer finds GoAnywhere Really “Delivers the Goods” | GSA
< Case Studies Bargain Retailer finds GoAnywhere Really “Delivers the Goods” Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a US retailer is leveraging both robustness and advanced features of GoAnywhere MFT , the world’s leading MFT solution . Grocery Outlet is a chain of more than 300 family-owned deep-discount grocery stores based in Berkeley, California. The retailer helps more than 1.5 million shoppers each week save big, making it the US’s largest extreme value retailer. Homegrown: Good for Produce; Not for File Transfers Steve Tuscher is the Director of IT at Grocery Outlet, overseeing technology which manages more than 33,000 file transfers each day. “We had always transferred files between our systems with homegrown FTP scripts,” he said, “but knew we needed a better solution. Writing the scripts for these transfers was time consuming. However, the real challenge the IT team faced was tracking down what happened if a file exchange failed. The grocer primarily wanted to send files back and forth reliably and in a controlled manner. They also sought a solution that included error reporting functionality that was platform independent, as they exchange files with multiple vendors, suppliers, and other trading partners daily. “One of our vendors suggested a file transfer tool but it was priced out at US$100,000, and we didn't want to do that,” said Steve. “We knew of GoAnywhere Managed File Transfer (MFT) because they'd been in the AS400 (IBM i) world for a couple decades at least, the same as we have been. So we thought we'd give GoAnywhere MFT a shot. He added: “It's been a great product. It worked from day one and it's worked ever since.” Bargain Retailer Gets Money’s Worth While GoAnywhere does the heavy lifting on the large volume of daily files transferred, Steve discovered another surprising benefit of GoAnywhere MFT — managing the many emails the company received and creating a reporting system for them as well. “After we learned that GoAnywhere could retrieve mail from an Exchange mailbox, we developed an automated script to do that. It checks for incoming mail every three seconds and launches a job based on if there's new mail on the IBMi. We then take that request, run another job, then return the email with a report. It's a handy little reporting system that's very popular,” he said. GoAnywhere not only provides users a way to simplify and secure their file transfers, keeping sensitive data secure both at rest and in motion, it also helps retailers meet relevant security and compliance regulations, with auditing and reporting functionality, as well as strong encryption and security protocols. “All the other extras that came with it, and all of the ways we're using GoAnywhere now have been a bonus,” said Steve. In particular, he called out the solution’s scripting language. “The robustness of that language has been a real surprise – a pleasant surprise,” he said. GoAnywhere’s ease-of-use, and ability to manage the many file transfers occurring each day without the need to write homemade FTP scripts enables Grocery Outlet’s IT team to spend their time on more critical, and less manually intensive tasks. Improved Workflows and Partner Relations Grocery Outlet extracts much of its data from FTP scripts. With GoAnywhere, the previously complex process now runs unattended every night. “It's been great. Just having the ability to run an FTP script to get data, zip it up, and send it somewhere has been phenomenal,” Steve said. The GoAnywhere solution saves Grocery Outlet’s IT team time in two ways: problem resolution and eliminating the problems all together. “Typically, you'd copy some script and create a new script, and it would generally run. The problem is that when it wouldn't run, you wouldn't find out about it until it was too late, or until people were waiting for their orders or in a crisis. “The real time saving in GoAnywhere is that it basically never fails. That thing is rock solid. I can't remember the last time we had a failure due to GoAnywhere. If there's a failure, it's because the receiving side is down or not available.” With GoAnywhere quickly replacing all internal FTP scripts, the grocer transformed their data delivery across all their business partners and all internal systems. Steve noted his surprise at being able to do so as quickly and as easily as they did. The biggest surprise for the company, however, was how they use the email retrieval function. “That has been a huge homerun application for being able to request and report on your phone, and have it delivered back to your phone, like a sales report, within seconds. The response time is amazing! Literally within seconds you’re able to get a nicely formatted HTML email report on your phone, no matter where you are, via GoAnywhere. That has been great,” Steve said. He said he tried to stay up to date on updates to GoAnywhere, so that Grocery Outlet could take advantage of new features. Quick ROI Steve is enthusiastic in his recommendation of GoAnywhere, exclaiming: “It will be the easiest implementation you've ever had. It will be the best value of software that you've ever had. And you'll be sorry if you do not explore this package.” Previous Next