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< News Secure Your Out-Of-Office Work with MFT and Secure Mail 11 Dec 2025 Though the holiday season is fast approaching, for too many business owners and corporate warriors, “holidays” aren’t a complete reprieve from keeping the business running. Many will find themselves reviewing confidential documents in hotel rooms or transferring files from a cafe or pool deck. The ability to work anywhere is an expected aspect of our connected modern business lives. However, this convenience comes with a hidden cost beyond work/life balance. Public wi-fi and mobile hotspots may be convenient, but they’re also prime targets for cybercriminals. Unsecured networks in holiday destinations can expose sensitive data to serious threats. But a Managed File Transfer (MFT) solution with a Secure Mail module can ensure your files remain protected no matter where you work. The Hidden Risks of Public Networks Unsecured connections are more than just slow—they’re dangerous. Common risks include: • Rogue access points that mimic legitimate Wi-Fi • Man-in-the-middle attacks intercepting communications • Packet sniffing and eavesdropping on data streams • Session hijacking to steal credentials • Malware injection during transfers • Credential harvesting for identity theft Real world data proves these aren’t just hypothetical risks. NordVPN recently reported that 70% of Australians use public Wi-Fi on smartphones, with a significant number connecting for work, especially while commuting or working remotely. Surprisingly, many do so  without  a VPN, putting their work and their employers’ data at risk. VPNs Aren’t Enough Virtual Private Networks (VPNs) encrypt traffic, but they don’t secure the entire file transfer process. VPNs cannot enforce role-based access controls, provide file-level auditing and reporting, authenticate users with precision or guarantee compliance with data protection standards. A VPN may protect the connection, but only MFT ensures the files themselves are transferred securely and in compliance with regulations. How MFT Protects Remote File Transfers Solutions like the industry-leading GoAnywhere MFT are designed to safeguard sensitive data even when you and your employees are working off-site. Key features include: • Secure protocols: SFTP, HTTPS, AS2, and FTPS ensure uncompromised transfers. • Encryption: AES-256, TLS, and SSL protect files both at rest and in motion. • Authentication controls: Prevent unauthorised users from initiating transfers. • Role-based access: Limit data visibility to only those who need it. • Auditing and logging: Create compliance-ready audit trails and visibility into file activity. • Automation: Schedule or trigger transfers to reduce human error and eliminate risky manual uploads. Secure Mail Completes the Protection GoAnywhere’s Secure Mail Module enables your employees to send messages and files as secure "packages" on an ad-hoc basis. Recipients get an email with a unique link to each package, allowing them to download the message and files through a secure HTTPS connection. It ’s a great, secure alternative to regular email, plus there are no file size or file type restrictions. Best Practices for Remote File Transfer Security Whether you’re uploading contracts from a hotel room, or signing off on the quarter’s accounts, using email or free cloud storage could expose that data to attackers. By using MFT, however, that transfer will be encrypted, authenticated, and logged—removing risk from the equation. More broadly, it’s always best to prefer secure Wi-Fi or personal hotspots over public networks, avoid free cloud storage services, and avoid using USB drives for confidential files. Work from Anywhere Without Compromising Security Flexibility doesn’t have to mean vulnerability. With GoAnywhere MFT, employees can securely send and receive sensitive files from anywhere in the world—whether working from home or halfway across the globe. Automated, encrypted transfers protect data and provide peace of mind. Local Experts At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in Managed File Transfer. As one of Fortra’s top ten partners globally, we have decades of experience helping local companies install and leverage the world’s leading MFT solution. Let me know if you’d like an obligation-free chat about how MFT could secure your remote workers’ file transfers. Previous Next

< Case Studies SES Encrypts and Audits Global Client Data Decad es of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how global experts in operational resilience – SES – take advantage of GoAnywhere MFT , the world’s leading MFT solution , to manage the transfer of more than 2,000 files daily. Software escrow agreements are becoming increasingly common for organisations worldwide. Medium and large enterprises, especially those in retail, energy, and financing, rely on these agreements to provide coverage for the unique source code, files, and other software assets critical to a company’s intellectual property. To prevent loss of this information during sudden downtime, a data breach, or natural disaster, organisations create a software escrow agreement with a third-party vendor to protect and back up their data. The third party then takes the data, creates an inventory of everything that’s to be escrowed, and puts the source code and other assets into a vault for maximum protection. SES is a third-party vendor that provides software escrow agreements, intellectual property protection, and cybersecurity risk management globally. Based in Manchester, UK, SES has more than twenty years of experience providing security to more than 2,500 professionals in 40+ countries. "Dealing with software escrow agreements is our bread and butter," said Tom Sweet, Information Security and Systems Manager at SES. It’s an area of constant growth and adjusting to keep clients happy and source code regularly updated. We are continually developing and innovating.” Often, SES does this with tools such as GoAnywhere MFT. For SES, GoAnywhere Managed File Transfer (MFT) has been a well-used and finely-tuned addition to its cybersecurity solutions. With the software in place, it performs on average nearly 2,000 uploads for clients per day — a mix of small and large files — as well as help monthly and quarterly businesses with their source code deposits. Switched from Manual File Transfers to Managed File Transfer Before GoAnywhere came into the picture, SES used a web gateway, an AWS-backed instance, to receive source code for its clients. It also occasionally used old-fashioned file transfer methods: physical disks and SD cards that were tracked, signed for, and had a direct chain of custody which could be followed. While this mixed process — AWS-backed instance and physical mail — worked at the time, it still lacked the ability to track user and file transfer activity. Having an audit trail was important to the business. When auditing also became a client requirement, SES looked for a way to streamline, structure, encrypt, and audit the exchange of data. SES handled a high volume of file transfers and needed robust security practices for the data it processed and stored every week. So the it was time to find a centralised solution which could do all of this and meet its trading partners’ needs. The tracked-and-signed file transfer processes SES used led to an evaluation of GoAnywhere MFT, a robust and fast-growing product which used similar techniques (tracking, signing, and a clear chain of custody) for sensitive file transfers. GoAnywhere was a hit. It took Tom Sweet mere days to learn the product. He attended two webinars, then jumped in and followed his intuition. The turnaround had to be quick, but the learning curve was straightforward. SES implemented GoAnywhere across its Linux systems and has depended on it ever since for day-to-day file transfers, streamlined encryption, and consistent auditing. Benefit#1: File Encryption and Security With GoAnywhere fully implemented, SES has been able to ensure all file transfers sent by its clients are encrypted in transit and sent to the right place. SES has also ensured that encryption keys are held separately. These are just two of the strict requirements SES needs to follow for its clients in order to stand out in a sea of escrow and backup service platforms. "It’s risk versus security," Tom said. "With HR and payroll data, the risk is high, so the security needs to be high as well."nearly 2,000 uploads for clients per day — a mix of small and large files — as well as help monthly and quarterly businesses with their source code deposits. Benefit#2: Fast File Transfer & Trading Partner Setup New trading partners and file transfer users can be set up in minutes. "Less than that if I’m rushed," Tom said. "The quickest ones we’ve had people test: I’ve sent the email saying here’s your username, sent the password out over SMS, and people test the log-in within 10 minutes." Sweet uses private and public keys to ensure the encryption and validity of the new transfers he creates. When the file transfers are executed, most run, start to finish, in less than 30 minutes. Benefit #3: Ease of Use & Automation "The main thing we use GoAnywhere for is managing users, auditing the logs, and giving users a secure gateway into our systems that would normally be firewalled," Tom, said. All of this is simple with GoAnywhere, and he believes the product’s biggest strength is its ease of use. Whether he needs to streamline, update, or re-deploy the product across systems and users, the process has been painless. Automation is another huge benefit of GoAnywhere. SES use GoAnywhere to do the heavy lifting for SaaS-based clients. These clients transfer large amounts of source code end data that are pushed into a SaaS escrow and captured in real time. "We help these clients configure a script that connects over SFTP to a GoAnywhere service," Tom said. "GoAnywhere then audits those transfers." The product securely transfers and audits at the same time, all automatically for nearly 60 clients who need their source code updated on a daily or monthly frequency. This enables SES to automate on Windows and Linux to meet the security requirements of each client. GoAnywhere’s granular security controls enabled Sweet to make GoAnywhere as safe and security-driven as possible against internal risks and user errors. "I stripped it back to who can do what," he said. Previously shared passwords were locked down. Web users were restricted to only the areas of the product they needed, and file storage was controlled — files could only be stored in the right areas of the network. "If someone in a company wanted access to the transfers, or to the systems, they could break the loop to that cycle. So that’s why we vault [client data] and back it up in an encrypted format. We make sure the file transfers are encrypted; that’s key too." Benefit#4: Regulation Compliance Many SES clients have compliance requirements which SES must meet. To achieve these needs, SES has applied ISO 27001 compliance across all clients to ensure all information sent between SES and other companies is secure. "ISO 27001 mandates that we create policies, processes, and procedures which we can prove using evidence-based systems," Tom said. "This says, ‘Okay, by default, you [the client] get all of this [security]. All files will be encrypted, and all second factor messages will be sent out-of-band so they aren’t sent over the same method of communication, and so on." Meanwhile, while encryption is the same and applied for everyone, clients can choose if they want to use multi-factor authentication (MFA) with passwords or SSH keys for an extra layer of security. GoAnywhere offers multi-factor authentication methods, including keys and certificates, for increased file protection. SES also uses GoAnywhere to encrypt every backup of escrow data that is then kept in offline vaults. "This ensures there’s 99.9% availability," Tom said. "No one thinks escrow is important until it’s too late," he added, so SES provides these offline backups with GoAnywhere’s help to give organisations peace of mind. Benefit#5: Auditing and Administration One of the biggest justifications for purchasing GoAnywhere was its auditing functionality. Tom and his team uses these audit logs to see who is connecting to their SFTP servers, what they’re doing on those servers, and how much they’ve done. This level of detail is critical, especially when dealing with sensitive escrow documents, software assets, and source code. "The log-in and auditing process in GoAnywhere is important for our information security standards. We audit the transfers not just to be able to take them securely, but also to prove who has been on and transferred what and when. The audit trail is important." If Sweet needs to change something, GoAnywhere makes it easy. Admins can make modifications or adjustments to their processes to keep constant with security requirements. "We can do this with GoAnywhere very easily," he said. "Then we just send out a new host key to our clients." What’s Next: Remote Agents and Advanced Workflows Right now, SES retrieves files from clients. But in the near future, it hopes to roll out GoAnywhere Remote Agents and GoAnywhere Advanced Workflows for customers who want zero involvement in the file transfer process. With these features enabled, Sweet and his team will be able to pull data from each client when needed without requiring manual work or engagement on their end. "Remote agents and advanced workflows will enable us to go out, talk to, and pull the requests for daily, weekly, or monthly file transfers," Tom explained. One Admin, One Product Tom Sweet has used GoAnywhere for four years. As the main product administrator, he’s always looking for new ways to implement the software, integrate it with other web and cloud services, roll it out as part of security-client processes, and improve the success of GoAnywhere at SES. "I want to get as much out of the product as I can," Tom said, reflecting on being the singular admin for GoAnywhere. "The more I push it out, the more we get a better return from our customer experience." And for any organisation — SES included — customer satisfaction is top priority. GoAnywhere’s encryption, automation, and ease of use help make that happen. 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< News Tame the File Transfer Time Sink 23 Oct 2023 When asked “How could you get more done at work?”, most people are quick to respond: “Fewer meetings, please!” However, research has revealed that other hidden time sinks may be an even greater drain on our personal productivity. For example: the amount of time lost while team members manually share files and data between themselves. A recent report found that a typical desk worker now uses 11 different applications to complete their tasks. during the course of their working day. According to research by Productiv , most company departments use between 40 and 60 different applications. Company-wide, that number sprawls to more than 200 apps. IT tools are designed to enhance our collaboration and productivity. But when different parts of a business adopt different tools, with different file formats, it opens up a black hole of time-wasting file translation and transference across the entire organisation. So, how can we help our employees spend more time productively contributing to the organisation, and less time on the drudge work of wrangling files…? Ideally, we can work to rein in the proliferation of apps across our organisations, standardising on a common set of enterprise IT tools. But that can be easier said than done. It takes time – and even some business risk – to wean teams off their familiar tools and train them on new ones. Until then, a Managed File Transfer (MFT) solution can help . With GoAnywhere MFT, data can be translated to and from a variety of widely-used formats without having to write cumbersome scripts or programs. Its comprehensive Extract, Transform, and Load features enable data values to be mapped, formatted and modified between source and target files automatically. Even better, GoAnywhere's secure collaboration features make connecting and sharing between employees easier and faster - even when they’re mobile. Features include an intuitive browser-based web client for performing ad-hoc file transfers, enterprise file sync and sharing using GoDrive, and a handy mobile application for moving files quickly while on-the-go. The benefits of using an advanced MFT like GoAnywhere continue well beyond the point where your team has happily standardised on common enterprise tools. The same flexibility and automations that enabled your team to eliminate their internal productivity time sink are just as useful in improving your interactions with customers and supply chain partners. Time to Tame This Time Sink? If you’d like to discuss how GoAnywhere MFT could help boost your organisation’s productivity and bottom line, please feel free to contact me ( bradley@gensys.com.au ) for an obligation-free discussion, or read more at Generic Systems Australia . Bradley Copson Business Manager Generic Systems Australia Previous Next

< News Five Indications Your Organisation Could Benefit from an MFT 20 May 2025 Data is the lifeblood of a modern business. Your ability to safely store and move data is fundamental to your daily operations. Your efficiency in moving and using data determines the overall speed at which your business operates. So it’s worth taking a few moments to consider how to potentially improve the way your team currently stores, protects and moves your valuable organisational data. Are they still relying on outdated file transfer protocols like FTP? Are they trusting your data to a hodge-podge of risky ad-hoc cloud dropbox-style services? Are they relying on years-old hand-coded file transfer scripts? There’s a better – safer, more robust, faster, more efficient, fully automated – way: Managed File Transfer (MFT). Here are five key indicators that your business may be ready to benefit from an MFT solution. Using Outdated Ways to Send Data? A surprising number of organisations still rely on outdated protocols and clunky scripts to move precious data around. However, these legacy methods increase the risk of human error, take time away from more critical tasks, and are difficult to maintain. An MFT is easy to use, easy to audit, requires little maintenance, and removes manual tasks from your stretched IT team’s To Do list. Increasingly Targeted by Cybercriminals? Your IT team can tell you how many cybercrime incursions they’re seeing daily. The number may shock you! With hackers escalating their efforts to extort your business and customers, it’s more essential than ever to secure your data and maintain a ‘circle of trust’ with your supply chain partners. An MFT solution, such as GoAnywhere MFT, employs the latest encryption algorithms to reduce the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. New Government Regulations? In response to the impacts of escalating cybercrime on businesses and citizens, governments are imposing ever greater requirements on businesses to ensure they protect consumers’ personal data. From health data (hospital records, test results), to banking data (debit and credit card numbers, bank account details), to identity data (home address, government id), businesses that fail to take responsible measures to protect sensitive data face growing sanctions. Worse, a breach may not only cost your organisation time and money to remediate, it may also ruin your reputation. An MFT solution helps ensure your file transfers comply with regulatory requirements. Features such as auditing, reporting, role-based access, secure protocols, centralised security controls, encryption, and key management protect employee and consumer data from security mishaps. Cloud Dependencies? Many organisations have moved business processes to the cloud, and regularly exchange files with trading partners there. But transfers to and from the cloud – especially those over public telecommunications networks – require extra protection. From streamlining and automating cloud file transfers to platforms like Amazon Web Services and Microsoft Azure, to integrating with popular web and cloud services like SharePoint and Google Drive, using an MFT makes working with partners in the cloud smooth, reliable and safe. Evolving Network Conditions? Research shows that a single hour of system downtime can easily cost a medium-sized business a six-figure sum. As organisations and trading partners become increasingly integrated, it’s critical that file transfers are performed without delay or disruption. Whereas a document containing a batch of important transactions may once have been delivered over several hours, today’s fast pace of business requires it to take mere seconds. An enterprise-calibre file transfer solution should have a high availability plan in place. The right solution will provide active-passive and active-active (i.e. clustering) methods for organisations who need to keep their processes running no matter the situation at hand. Clustering provides the best high availability by running multiple servers simultaneously. Therefore, if one goes down, file transfers and workflows will continue to run on other servers so communication with your trading partners won’t be interrupted. The Leading MFT If any of these indicators ring true for you, it may be time to consider upgrading to an MFT solution. The acknowledged leading MFT, GoAnywhere, is an all-in-one solution, automating and encrypting file transfers from a centralised dashboard. GoAnywhere saves businesses time, money, and reputation. Local Expert Help At Generic Systems Australia we have decades of experience installing and customising MFT solutions to suit the needs of Australian and New Zealand businesses. If you’d like to explore how MFT can boost your organisation’s security and efficiency, please feel welcome to get in touch . I’m always ready to have a broad-ranging, no-obligation discussion. If you’d like, I can even organise a quick proof-of-concept to demonstrate how MFT can be easily tailored to your organisation’s specific needs. At Generic Systems Australia, we’re your local experts in Managed File Transfer. Previous Next

< News Secret Ransomware Payments Rife: Survey 19 Aug 2024 Pervasive cyberattacks are leading most companies to pay ransoms and break their “Do Not Pay” policies, according to recent research. A poll of IT and security decision-makers conducted by Cohesity found that that most companies have paid a ransom in the last two years. In fact, 79% of respondents said their company had been the victim of a ransomware attack during the second half of 2023. The breadth of an organisation’s “attack surfaces” depends on the size and scope of its data environments. However, 78% of respondents said their data security risk had increased faster than the growth in the data they manage. They also said their organisation’s cyber resilience and data security strategies had not kept pace with emerging threats – only 21% had full confidence in their company’s cyber resilience strategy. Slow Recovery, Lack of Testing Cyber resilience is a critical element of business continuity, and encompasses a company’s ability to recover their data and restore business processes when they suffer a cyberattack or IT outage. Key insights from the survey on this point included: All respondents said they need more than 24 hours to recover data and restore business processes. Only 7% said their company could recover data and restore business processes within 1-3 days. 35% said they could recover and restore in 4 to 6 days, while 34% need 1-2 weeks, and 23% need more than 3 weeks. Only 12% of those surveyed said their company had stress-tested their data security, data management, and data recovery processes or solutions in the six months prior to being surveyed. 46% hadn’t tested in more than 12 months. Secret Ransom Payments While 84% had a “do not pay” policy, Cohesity reported that 94% of respondents divulged that their company would pay a ransom to recover data and restore business processes. 5% said “maybe, depending on the ransom amount”. Two thirds said their company would be willing to pay over US$3M to recover data and restore business processes, and a third said their company would be willing to pay over $5M. Don’t Pay: Prevent! The volume, frequency, and sophistication of ransomware attacks will only increase. And paying ransoms only encourages cyberthieves to escalate their efforts. Worse, if ransoms are seen as “easy money”, new miscreants will be tempted to acquire ransomware tools from the dark web and join the cyber crimewave. Rather than investing in ransoms, organisations need to invest in their cyber resilience. That starts with keeping thieves at bay - protecting valuable data where it is stored, and when it is transferred – and building organisational capability in rapidly responding to and recovering from cyberattacks. Building cyber resilience need not be a drag on an organisation’s efficiency. Automation can ensure data is protected at rest and in motion, requiring little to no manual management. For example, Managed File Transfer (MFT) solutions such as the class-leading GoAnywhere MFT encrypt data at rest and in transit, complying with the highest data security standards (including the US’s and Europe’s HIPAA, HITECH, PCI DSS, SOX, and GDPR). MFT manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols such as SFTP, FTPS, and AS2 to send files securely, and encryption standards such as Open PGP and AES to protect data in transit and at rest. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering your organisation, and reducing opportunities for employees to lose or mishandle sensitive data. Local Expertise Ready to Help Generic Systems Australia are your local experts in Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across the Asia-Pacific region to secure their data, keep cybercriminals at bay… and keep ransomware off the books. If you’d like to discuss improving your cybersecurity, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. About the survey: Cohesity’s findings are based on a survey of 902 IT and Security decision-makers (split as close to 50:50 as possible) commissioned by Cohesity and conducted by Censuswide. Survey respondents were polled from businesses in Australia, the United Kingdom, and the United States. The top five industries selected by respondents as best representing the industry their company operates in were: IT & Telecommunications, Finance, Healthcare, Finance, HR, and Manufacturing & Utilities. Previous Next

< News MFT as Middleware…?! 5 Feb 2025 Enterprise customers are increasingly seeking middleware that enables them to secure and streamline connections between their internal systems and external third-party services. Fortra’s GoAnywhere MFT helps fulfil that need. Integration without Security spells danger Most modern enterprises find themselves balancing the flow of information between complex internal systems and external cloud services. But on both sides of the corporate firewall, there is a shared need for corporate data to be transferred securely and efficiently. “Extract Transfer Load” (ETL) solutions process data and store data in a common internal warehouse. “Enterprise Service Buses” (ESBs) act as a hub providing overall visibility and control over the flow of data and services across different applications. However, neither of these tools specialise in security - an especially critical consideration when dealing with third parties. As security and integration are where current solutions fall flat or fail to provide a unified answer, enterprises are left to look for new models to bridge the gap. GoAnywhere steps up Fortra’s GoAnywhere MFT is not your traditional limited MFT solution. It operates as a lightweight ETL, a functional ESB, and as an efficient MFT platform. What sets GoAnywhere apart from other tools is its focus on security. And in that way, it’s one of the only tools on the market today that can fulfil enterprises’ nascent need for secure and efficient data flows within and outside their organisations. Secure Management, Integration, Automation GoAnywhere provides many of the same automation and integration features as ETL, ESB, and Enterprise Application Integration solutions, enabling enterprises to connect their internal resources with cloud resources and third parties such as: Banks and credit card providers Financial data providers Foreign exchange markets Retirement and pension systems If required, GoAnywhere MFT can perform a middleware role, integrating with an organisation’s existing ETL solution and acting as a managing solution which connects systems, secures communications and integrates. Enterprise-level Security Even when enterprises have dedicated ETL solutions in place, GoAnywhere can fit right in to boost the security of data file transfers. It provides a full range of security layers and controls to protect the exchanged data which no other integration solution can offer. A secure architecture is deployed thanks to a multi-tier solution, including the GoAnywhere Gateway as a reverse proxy on the DMZ, isolating exchanged data from threats on the internet. A Secure ICAP Gateway - a deep content inspection engine – can also be built in, a security tier preventing malicious content infiltrating through third-party interfaces. GoAnywhere’s proactive security has been further enhanced through integration with the Fortra Threat Brain , a massive threat intelligence database which continuously identifies and blocks incoming IPs with bad reputations or malicious intent befor e those threats can enter an organisation. Connect Cloud and On-Prem Applications A final differentiator that makes GoAnywhere a standout in the enterprise middleware space is its ability to connect both on-premises systems and cloud-based applications. GoAnywhere goes beyond what a typical SaaS middleware application can do. For instance, if you offer a middleware platform as a SaaS solution, a lot of organisations still have different on-prem applications in addition to their legacy systems, segmented networks, private and public cloud-based systems and external interfaces with their trading partners. Having yet another SaaS platform makes it challenging to interconnect all these on-prem and cloud data points. However, GoAnywhere can secure file transfers and centralise them across cloud, on-premises, hybrid, or SaaS environments. It isn’t confined to one or the other. Consolidate, downshift, simplify, and streamline For enterprises looking to boost their efficiency and streamline their operations (and that’s all enterprises!) the right middleware can make all the difference. GoAnywhere MT offers more than a typical MFT. With GoAnywhere, enterprises can create a flexible, scalable, high-performance middleware platform to securely: transfer at speeds up to 10 Gbps interface with a wide variety of systems, applications and cloud services protect files from malware get zero trust protection, no matter where files travel, and keep data out of the DMZ. GoAnywhere as Middleware Consistently declared to be the world’s leading MFT , GoAnywhere is renowned for its robust security features, flexibility, and ability to work where and how you need it. For enterprises, that’s becoming the space between all the moving parts. Local Expert Help At Generic Systems Australia , we have many years of experience helping Australian and New Zealand IT teams streamline their file transfers and protect their valuable data with GoAnywhere MFT. From the initial scoping of organisations’ legacy data transfer approaches, through zero-cost Proof of Concepts and hassle-free Migration Services , we help companies stay focused on running their business without disruption as we transition them to more secure approaches. Please feel welcome to contact me for an obligation-free discussion about how GoAnywhere can help your organisation. At Generic Systems Australia, we’re your local experts in Managed File Transfer. Previous Next

< News Secure Your Email with these 6 Steps 16 Apr 2024 Secure Your Email in 6 Steps Email continues to be the world’s most frequently-used tool for collaboration. In fact, research group Radicati predict 376 billion emails will be sent by 4.5 billion users by the end of next year. Email’s enduring popularity makes it a prime target for cyber criminals. Phishing attacks, spam, and viruses, as well as compromised business emails being used as a gateway to other forms of data loss, can turn email from a collaboration tool into a weapon used against you. Balancing risk vs restraint With so much at stake, IT teams need to carefully balance the minimisation of email risks against the potential for placing draconian restraints on their organisation’s ability to efficiently conduct business. Secure Email Gateways –– such as the Clearswift Secure Email Gateway –– help organisations achieve the right balance for them, enforcing protective email policies without overburdening IT departments, email administrators and messaging teams. Handle with Care Email attachments continue to be a particular risk, and so, managing their transmission warrants particular care. A secure alternative to emailing files, such as the Secure Mail module in GoAnywhere MFT, enables employees to easily send files to other individuals via a secure link with a specific expiry date. Because it is much more secure than traditional email, Secure Mail doesn’t limit the size or types of files being transmitted –– a drawback of many email clients such as Outlook and Gmail. 6 Steps to Secure Email From our many years of helping organisations protect their valuable data, we recommend IT teams define robust email security policies and determine what’s required from their email security defence, by following these six easy steps: 1. Define which data needs to be protected 2. Be clear about the dangers 3. Establish a robust and sustainable email security policy 4. Close the zero-day window 5. Encrypt sensitive data 6. Monitor behaviour and performance --- If you’d like to discuss how your organisation’s email can be made more secure –– without impeding your team’s efficiency ––p lease feel free to contact me , Bradley Copson (mail to: bradley@gensys.com.au ). I’m always happy to have an obligation-free discussion, explain how we can transition you from your existing approaches hassle-free, and offer you a zero-cost Proof of Concept. Generic Systems Australia Your Local Experts in Secure Managed File Transfer #MFT #managedfiletransfer #securefiletransfer #sft #cybersecurity #datatransfer Previous Next

< News Rate Rise Should Spur Rethink 13 Nov 2023 Following the Reserve Bank’s decision to further hike interest rates, it’s timely for business leaders to explore how they can minimise any negative impacts on their companies. Rowan Tracey, Partner at HLB Mann Judd , Australian businesses would need to “find efficiencies and cut operating costs”. “The Reserve Bank’s decision … will impact business margins, particularly small to medium businesses with high debt and low capital. The natural reflex for businesses is to raise prices to even out the balance sheet, which would be fine in a more buoyant economy. (But) rising fuel prices and cost of living already has many scrambling to find ways of cutting costs, including their current expenditure.” Rowan offers these alternative suggestions to businesses wanting to maintain margins without imposing price hikes: 1. Improve Productivity & Efficiency: Review processes and output and look at ways to improve or streamline your operations, such as automation of processes including business software. 2. Strategically Cut Costs: Review your current service providers and contracts and compare to the current market. 3. Revisit Your Banking & Financial Products: Look beyond the short-term and make sure the interest rate on your business loans is competitive. 4. Develop a Pricing Strategy : Look at ways to leverage or bundle existing goods and services. 5. Reconsider Your Supply Chain : Consider reducing risks by finding a domestic supplier to slash the costs of freight and storage. 6. Review Workforce Arrangements: Consider offering flexible work arrangements, nine-day fortnights, and training and development opportunities - particularly those subsidised by government. One way to address Item #1 (“Improve Productivity and Efficiency”) is to reconsider how your business transfers data. Moving data – between employees, with customers, and with your supply chain partners – is now a “core process” for every modern business. That makes it a target for improving efficiency and productivity. A Managed File Transfer solution, such as GoAnywhere MFT, is more cost-effective and efficient than having your staff waste time on old-fashioned and risky manual approaches. In fact, a study by Aberdeen Group found that businesses which invested a little in a professional Managed File Transfer solution had a median return of almost 500 times their investment! Generic Systems Australia are your local experts in file transfer technologies. Contact me if you’d like an obligation-free discussion , no cost trial, or Proof of Concept showing how GoAnywhere could boost your business’s productivity. Previous Next

New Cyber Laws Passed – What Australian Businesses Need to Know and Do Earlier this week, the Australian Parliament passed a suite of legislative reforms designed to enhance Australia’s cyber security. The reforms include a raft of new requirements and obligations on Australian businesses. About the Legislation Based on recommendations by the Parliamentary Joint Committee on Intelligence and Security, the new legislation addresses a number of proposals initially set out in Australia’s 2023 – 2030 Cyber Security Strategy, and spans three separate Acts: the Cyber Security Act 2024 (Cyber Security Act); the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024; and the Security of Critical Infrastructure and Other Legislation Amendment (Enhanced Response and Prevention) Act 2024 (SOCI Amendment Act). Mandatory reporting of ransom payments, and the introduction of a new voluntary information sharing regime, will have the most immediate impact on organisations. Mandatory reporting of ransomware payments Ransomware attacks are rife across Australia. The Australian Signals Directorate (ASD) reported that this form of cyber extortion accounted for 11% of all cyber incidents to it in 2023-2024, up from 8% in the previous year. The Government had previously pursued a ban on ransom payments. However, its position has since moderated somewhat. The Cyber Security Act only requires organisations to report ransomware payments to the Department of Home Affairs and the ASD. This new reporting obligation will commence at latest six months after the Act receives royal assent (potentially earlier by proclamation) and applies broadly to: organisations which are a responsible entity for a critical infrastructure asset; and other private sector organisations which conduct business in Australia with an annual turnover exceeding a threshold (to be specified - likely to be A$3M). Ransomware reports are required to be made within 72 hours of making a payment (not the receipt of a demand or the discovery of a ransomware attack). Difficult Decisions The requirement to report payments will need to be taken into account by Boards when considering whether to pay a ransom. The Government’s general view on ransoms continues to be that organisations should not pay them. It reasons that payments don’t guarantee the recovery or confidentiality of stolen data, but do encourage cyber attacks to proliferate. Organisations in receipt of ransom demands are left to ponder several competing considerations… Paying a ransom could potentially contravene sanctions (such as the one imposed on Aleksandr Ermakov, the individual responsible for the 2022 Medibank data breach) or anti-money laundering laws. Company Directors fulfilling the duty of care to act in the best interests of their organisation will need to balance the risks of payment - commercial damage, incentive to re-target, uncertainty of data recovery – against the risks of not paying - loss of systems data, reputational damage, third party claims, lost customers and business disruption. If a ransom payment is made, then the new mandatory reporting obligation will be in addition to other applicable reporting requirements an organisation is subject to. These could include the Privacy Act 1988, the SOCI Act, and continuous disclosure obligations under the ASX Listing Rules and CPS 234. In fact, it’s important that Cyber Incident Response plans developed by organisations specifically address these overlapping requirements, taking into account the various regulators and timeframes of each. Be aware that, for any entities regulated under the SOCI Act, it’s also conceivable that the Government could use its directions power to direct an entity to pay - or not pay - a ransom. An organisation which fails to comply with mandatory ransom reporting will incur a civil penalty of 60 penalty units (currently A$93,900). Voluntary reporting regime A new National Cyber Security Coordinator (NCSC) is being established under the Cyber Security Act to lead a whole-of-government response to significant cyber security incidents. The Act provides a framework for the voluntary disclosure of information by any organisation operating in Australia, or any responsible entity under the SOCI Act, to the NCSC relating to cyber security incidents. However, it imposes various limitations on how the NCSC may further use and disclose information voluntarily provided by entities, depending on the significance of the incident. Non-significant cyber security incidents: Information can be used for limited purposes such as directing the reporting entity to assistance services, coordinating a government response, and informing Ministers. Significant cyber security incidents: Information can be used for broader ‘Permitted Cyber Security Purposes’. These include preventing or mitigating risks to critical infrastructure or national security, and supporting intelligence or enforcement agencies. A cyber security incident is deemed “significant” if: there is a material risk that the incident has seriously prejudiced, is seriously prejudicing or could reasonably be expected to prejudice the social or economic stability of Australia or its people, the defence of Australia or national security; or the incident is, or could reasonably be expected to be, of serious concern to the Australian people. Information voluntarily provided by organisations to the NCSC is subject to limited use protections similar to those which apply to information disclosed as part of a ransomware payment report. The new voluntary reporting regime and corresponding limited use protection has come into immediate effect. Limited use protection The Cyber Security Act outlines how businesses should work with the NCSC and other government agencies to obtain assistance and guidance when responding to cyber incidents. It also provides businesses with certain limited use protections when collaborating with the government’s cyber security agencies - a legislative foundation for the CISA Traffic Light Protocol government agencies have recently offered when assisting organisations. Such protections were requested by business lobby groups. They provided feedback during the public consultation period that disclosing information about a data breach could risk exposing an organisation to further regulatory or enforcement action, adverse publicity and litigation. Further, if disclosing a cyber incident was determined to be against an organisation’s best interests, its directors could potentially be in breach of their duties in approving the disclosure. That could in turn expose directors to enforcement action from ASIC. Counterweighing these concerns, the Government believes that sharing information on current threats and incidents can help other organisations avoid similar incidents. In balancing these competing interests, the Cyber Security Act limits the purposes for which information contained in a ransomware payment report or voluntarily report provided to the NCSC can be used or disclosed. The NCSC (and any Government agency it coordinates with) cannot record, use or disclose the information provided for the purposes of investigating or enforcing or assisting in the investigation or enforcement of any contravention of a Commonwealth, State or Territory law. An important exemption from the limited use protections are that crimes and breaches of the limited use protections created by the Act. In this way, the protections stop short of being a full “safe harbour”. Information provided under these protections isn’t admissible in evidence against the disclosing entity, including criminal, civil penalty and civil proceedings (including a breach of the common law). And, the provision of information to the NSCS does not affect any claim of legal professional privilege over the information contained in that information. These limited use protections will be of value to organisations disclosing information to the Government about cyber incidents. However, directors should bear in mind the notable gaps in the protection they provide. For example: Information provided can’t be used or disclosed for the purposes of investigating or enforcing any contravention by the reporting entity of another law (whether federal, state or territory), other than a law that imposes a penalty or sanction for a criminal offence. This means that if the ransomware report indicates that a payment was made in breach of relevant sanctions laws, then the limited use protection will not prevent the use of the report in a subsequent investigation or enforcement action. While information provided to the NCSC cannot be obtained from the NSCS by regulators or government agencies, the protection offered under this Act does not prevent regulators from obtaining the underlying information through other means, including via regulatory investigatory powers or where provided under other mandatory reporting regimes, such as those in the Privacy Act 1988, the SOCI Act, the Telecommunications Act 1997 and the ASX Listing Rules continuous disclosure obligations. So, cyber incident notifications provided to the ACSC under the SOCI Act are not captured by the limited use protection, even if that information is also voluntarily provided to the NCSC or detailed in a mandatory ransomware report. A similar limited use protection has been introduced via the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024 for cyber incident information voluntarily shared with the ASD. Other Inclusions in the Legislation This article has focused on developments within the new Cyber Security legislative reforms which will most impact companies and organisations. However, in the interests of completeness, here is a brief overview of other key developments covered in the legislation: Mandated Security Standards for Internet of Things (IOT) Devices. These standards will be detailed in legislative rules, with suppliers required to provide a statement of compliance for devices supplied to the Australian market. New Cyber Incident Review Board. This independent advisory body will be empowered to conduct no-fault, post-incident reviews of significant cyber security incidents and provide recommendations and information to both the private and public sector. It will have the power to compel entities to provide information about significant cyber security incidents. Critical Infrastructure definition expanded. Data storage systems which hold business critical data have been added to the definition of critical infrastructure assets. This closes a gap in the regulations which became apparent in the aftermath of the Optus and Medibank data breaches. Expanded Incident Response Powers. The Government will now have the power to direct an entity to take, or not take a specific action, in the event of a cyber incident affecting critical infrastructure. Security and incident notification obligations moved from the Telecommunications Act 1997 to the SOCI Act, consolidating the cyber obligations of telecommunication carriers and carriage service providers under a single piece of legislation. What Organisations Should Do Cyber security response plans should now be reassessed and upgraded to ensure they align to the new mandatory ransomware reporting requirements. Playbooks and procedures should take account of how an organisation plans to engage with cyber security authorities, bearing in mind the extent - and limitations - of the defined limited use protections. Focus on preventing cyber incidents - not just responding to them. A Managed File Transfer (MFT) solution such as GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect your data. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection facilitates safe collaboration with external parties, helping to prevent malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Finally, organisations should seek professional legal counsel in determining and responding to their obligations and responsibilities under the new Cyber Security legislative reforms. The information provided in this article has been general in nature, and the interpretations and advice outlined above should not be interpreted as professional legal advice.

< News Independent Analysts Again Declare GoAnywhere to be #1 MFT 25 Nov 2025 Independent technology research firm Info-Tech has once again named GoAnywhere MFT the leading Managed File Transfer solution. This latest recognition aligns with their 2023 and 2024 evaluations, reaffirming GoAnywhere’s position as the 2025 Data Quadrant Gold Medallist. Info-Tech’s assessment draws on feedback from verified end users, ensuring accuracy and impartiality. Each product in the category was rigorously benchmarked against its competitors, resulting in a comprehensive and unbiased overview of the MFT landscape. Excellence Across Key Measures GoAnywhere not only achieved the highest overall rating in the MFT category but also led the field in Vendor Capability Satisfaction, excelling in areas such as: · Business value delivered · Breadth and quality of features · Product vision and pace of innovation · Ease of use and intuitive design · Vendor support quality · Smooth data integration · Flexibility in customisation · Training availability and effectiveness · Straightforward implementation Why GoAnywhere Leads GoAnywhere’s blend of robust security, versatility, user-friendly design, and cost efficiency has propelled it to the forefront of the MFT industry. For organisations seeking a dependable and comprehensive file transfer platform, Info-Tech’s findings confirm GoAnywhere MFT as the strategic choice. Get the Full Report Want to see the full analysis? Share your email via this link and receive a complimentary copy of Info-Tech’s report, detailing why GoAnywhere continues to be the trusted leader in Managed File Transfer. Partner with Local Experts Generic Systems Australia is one of Fortra’s top ten partners, and the premier provider of secure MFT solutions across Australia and New Zealand. If you’d like to explore how Managed File Transfer can enhance your organisation’s efficiency and security, get in touch with us for a no-obligation consultation. At Generic Systems Australia, we’re Australia’s and NZ’s local experts in managed file transfer. Previous Next