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- DATASHEET THREAT BRAIN | GSA
GoAnywhere MFT is the world’s leading Managed File Transfer solution. This datasheet summarises its key technical features. Review product datasheet below: RESOURCES HOME
- About Us | GSA
About Generic Systems Australia Your local experts in Secure Managed File Transfer Technology Our Story We are independent experts in data transfer - more than just software suppliers. Our curated suite of industry-leading solutions, coupled with our unparalleled experience and expertise, have made us the Asia-Pacific region’s most trusted partners in secure Managed File Transfer technologies. Founded in 1993, we’re proud to count among our clients some of the region’s most iconic brands. Leveraging our unique skills and readily available local support, they rely on us to optimise their IT systems, hone their business processes and integrate their supply chains. A long-term partner of Fortra (formerly Help Systems, and Linoma Software, the original authors of GoAnywhere MFT), we’ve been the Asia-Pacific's regional distributor of the industry leading GoAnywhere MFT suite since 2007. Our in depth understanding of the product’s Advanced Workflows , data translation, auditing and compliance, automation and security enables us to rapidly devise optimal solutions, provide rapid Proofs of Concept, and move ahead quickly with implementation. We have exclusively managed APAC deployments for some of the largest multinational corporations, Government departments and small- to medium-sized businesses as well. Our local technical support service provides our clients with the reassurance that local help will always be on-hand. Generic Systems Australia is a values-led organisation. Our long-term commitment to doing business ethically, being the absolute best at what we do, and keeping our customers’ needs always at the fore, is the foundation of our enduring success. Our company was founded on that principle 30 years ago and continues to this day. If you’re exploring how to boost your efficiency and bottom line by leveraging Secure Managed File Transfer technology, reach out to our Business Manager, Bradley Copson, for an obligation-free discussion. Our People Bradley Copson Business Manager Expert in enhancing organisational effectiveness and efficiency through Managed File Transfer technologies. "My understanding of contemporary business challenges, coupled with my early career experience leading IT operations and support functions, enable me to advise clients from a perspective that’s both business-minded and IT-pragmatic. “By approaching each engagement ethically, assigning technical experts who consistently deliver professional services of the highest quality, and keeping my client’s best interests always at the fore, I’ve been entrusted with opportunities to manage many of our region’s most iconic brands.” Simon Kuenstner Solutions Architect Managed File Transfer Expert "Three decades of experience as a solutions architect enable me to quickly chart a course through any maze of legacy systems and manual processes, to design and implement secure MFT solutions which empower clients to work smarter, smoother and more efficiently. "I love to explore with clients how GoAnywhere can be used in new ways to further boost their business’s bottom line.” Schedule a call with us today!
- BEST PRACTICES FOR CLOUD MFT | GSA
Best Practices for Cloud MFT Data is the lifeblood of modern business. And most modern organisations rely to some extent on the Cloud as they transfer files between employees, trading partners, and customers. However, permitting your precious data to go “off-prem” increases the risk it will be intercepted or accessed by cybercriminals. To help you guard against cybercrime, here are best practices for safeguarding your data on its way to, from and in, the Cloud. Start with the Right Cloud Provider Cloud providers come in all sizes, capabilities … and risk profiles. Ensure your Cloud provider uses robust security protocols and safeguards. Do they utilise the latest encryption protocols, and offer strong user authorisation and access controls? Do their data transmission and storage approaches meet the regulatory requirements for your industry? What performance levels does your Cloud provider commit to? Can they quickly and reliably receive, store and transmit your business-essential files? Can your Cloud provider easily integrate with your existing systems? Can your Cloud provider offer an appropriate level of technical support when you need it? Select the Right Type of Cloud Cloud computing comes in three basic flavours… Public, Private, and Hybrid. Each offers differing degrees of security and risk. 1. Public Clouds may offer relatively robust security features. However, they must be appropriately configured to offer protection for your files. 2. Private Clouds provide enhanced levels of control and isolation. However, these come at a higher cost. 3. Hybrid Clouds combine elements of both, enabling you to balance security and cost-efficiency. Meet Industry Compliance Requirements Some industries are subject to heightened regulatory requirements regarding data storage and transfer. Even when using an “off-prem” Cloud provider, you remain responsible for meeting those requirements. Failing to utilise an appropriately compliant Cloud environment can lead to fines, law suits, loss of customers, loss of supplier trust, and reputational damage. Maintain Control and Data Sovereignty Governments increasingly require organisations to maintain authority and control of data within their jurisdictional boundaries – aka, “data sovereignty”. Private and Hybrid Cloud environments provide inherently greater authority over where data is stored, access permissions, and retention policies. In this way, they enable organisations to better navigate myriad data sovereignty mandates and evolving compliance standards . Utilising Managed File Transfer as a Service (MFTaaS) MFTaaS is an approach which can help organisations streamline their file transfer processes, while offering robust security, scalability, reliability, anywhere access and cost-effectiveness. However, be sure to confirm your MFTaaS solution offers robust encryption and security protocols, can scale grow with your organisation's needs, and complies with the industry regulations relevant to your business. Technical Best Practices for Cloud File Transfers Ensure secure and efficient transmission of data in a Cloud environment by observing these technical requirements: 1. Data Encryption at Rest and in Transit : Utilise encryption protocols like SSL/TLS for data in transit and encryption solutions provided by your Cloud provider for data at rest. In private Cloud settings, you can also leverage approaches like Bring Your Own Key (BYOK) or Hold Your Own Key (HYOK). 2. Data Loss Prevention (DLP) : A robust DLP solution helps prevent unauthorised data transfers and leakage by monitoring data in real-time and preventing it from being transmitted outside of your organisation. 3. Intrusion Detection Systems (IDS) : By monitoring and alerting IT security teams to any suspicious file transfer behaviour, IDS helps nip security breaches in the bud. Employee Best Practices Having your team follow best practices is also essential to secure data transfer and storage. 1. Staff Training : Teach your employees to recognise data security risks, and how to avoid them. Place special focus on phishing and social engineering – two of the most prevalent cybercriminal threats. 2. Multi-Factor Authentication (MFA) : Enforce MFA for file transfers, and utilise phishing-resistant techniques. 3. Access Control : Restrict access to files and systems, and provide users with only the minimum level of access necessary to perform their role. Implement a regular cycle of access permission reviews. Audit, Backup and Recovery Best Practices Continuous monitoring and auditing of Cloud file transfers not only maintains the security of your data, it also helps identify and mitigate potential threats, while monitoring on-going compliance. Log Analysis and Security Information and Event Management (SIEM) proactively monitor transfers, and enable your IT team to react quickly to emerging threats and incidents. Data backup and disaster recovery are the final critical components of your comprehensive safeguards against data loss in Cloud file transfers. They ensure that, if a disaster occurs, your organisation can provide business continuity by maintaining the availability and integrity of data. Making the Cloud Safe for File Transfers By following these best practices, the Cloud can be an efficient, reliable and secure element within your organisation’s overall data transfer approach. At Generic Systems Australia, we use and recommend the class-leading (link) managed file transfer solution, GoAnywhere MFT, for the way it integrates with the Cloud and embeds best practices. Providing peace of mind, by securing sensitive files in transit and at rest, GoAnywhere automates and encrypts data between an organisation and its trading partners, protecting it from unnecessary vulnerabilities while improving efficiency and reducing costs. If you’d like to learn more about GoAnywhere MFT , our Business Manager, Bradley Copson, would be happy to offer you an obligation-free discussion , a no cost trial, or even a Proof of Concept for your business RESOURCES HOME
- Global Insurer Uses GoAnywhere to Replace Legacy File Transfers | GSA
< Case Studies Global Insurer Uses GoAnywhere to Replace Legacy File Transfers Instead of copying and piecing together scripts for file transfers - a process which took 30-60 minutes per script – this global insurance company now uses GoAnywhere to automate and make secure its file transfer task in less than five minutes. Discovering the many other ways they could leverage GoAnywhere’s advanced features was a bonus. Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a global insurance company is saving time and money – and avoiding headaches – by using GoAnywhere MFT , the world’s leading MFT solution . For one global insurance company, having file transfer processes that work seamlessly is non-negotiable. Between needing to share data with the company’s national office, running a collaboration with a car rental company, and catering to more than a million customers, they need their file transfers to run smoothly and securely. However, the legacy systems and processes they had in place prior to 2018 were frustrating, to say the least. One of the company’s applications engineers couldn’t believe the file transfer processes they had to deal with before switching to managed file transfer software. "We had a server where a bunch of batch scripts ran and transferred files to vendors," he said. "We wrote manual scripts — 50 or 60 of them — that all ran from Task Scheduler." Because their setup lacked security and encryption features, critical information wasn’t always protected during batch transfers. Their setup didn’t have alerting or reporting abilities either. It quickly became clear that better cybersecurity strategies were needed to protect their file transfers. Convoluted Clustering The engineer’s team also wanted to cluster their systems, so the bank files they exchanged wouldn’t be interrupted by system failure or downtime. But making Task Scheduler cluster aware required knowledge of PowerShell. "It was this huge, long convoluted process," he said. "And with security in mind, we had to implement a DMZ secure gateway server to go along with a new file transfer server. Jobs would have to be scheduled on two different sets of task schedulers." The design files they created to make clustering work were crazy. There had to be an easier way. Back to Basics For this insurance company, it was time to unravel their processes and systems and go back to the basics that mattered: encryption, automation, alerting, and reporting. If they could find a solution that did all these things simply and efficiently… that would be a win. And win they did. After evaluating several managed file transfer (MFT) solutions, the engineer tried GoAnywhere MFT, the class-leading cybersecurity solution. More than Transfers The engineer and his team discovered many additional benefits during their trial of GoAnywhere: Ease of Use: GoAnywhere was powerful but not overly technical. The software was a breeze to install and easy to use. Focused on What Matters: The team was pleased to see GoAnywhere support extra functionality, like user-to-user collaboration, but even more pleased to find that GoAnywhere never lost sight of their bread-and-butter requirements: automation, auditing, and secure file transfers. Out-of-the-Box Project Designers: GoAnywhere included a drag-and-drop project designer for workflows and automation. This eliminated the need for scripting and programming. Affordability: Finally, the cost beat out the competition. GoAnywhere offered the insurance company a positive ROI that they could achieve quickly and efficiently with less of a learning curve—while still boasting all the features and functionality of other comparable solutions. A Fresh Start with MFT Once GoAnywhere was fully implemented, the global insurance company couldn’t imagine life without it. Now they meet requirements and complete key projects via several of GoAnywhere’s features: PCI DSS Compliance: The insurance company is PCI DSS certified. To ensure their member information is protected as much as possible, they are required to go above and beyond PCI DSS requirements to ensure their file transfers are compliant. GoAnywhere MFT supports PCI DSS compliance efforts through encryption, secure, industry-standard file transfer protocols, access controls for sensitive data, and detailed logging/reporting. Google Integration: After implementing GoAnywhere, the insurance company installed GoAnywhere’s Google Cloud Storage Connector. This cloud integration allows them to pull data from the cloud from two vendors they’ve partnered with. Each month, GoAnywhere transfers a file generated in-house to a Google storage bucket. Once the files are in the bucket, two of their vendors apply logic to the data for marketing purposes. The file finishes processing using the Google compute engine before GoAnywhere pulls the file back into the company’s enterprise data warehouse (EDW) system. AWS Integration: GoAnywhere’s Amazon AWS integration fulfills an important project in their environment. "We’ve used [the Amazon AWS integration] since day one," explained the company’s engineer. "It was one of the selling features for us." Improved Visibility & Centralisation Before GoAnywhere came into the picture, the engineer and a co-worker relied on Task Scheduler and batch file transfers to send and retrieve sensitive data. Their legacy setup did not have alerting, notifications, or reporting functionality. They’d need to spend precious time tracking down issues or digging into different data sources to regain some visibility. This lack of clarity was a source of frustration. A big selling point for this insurance company was GoAnywhere’s ability to provide visibility into all areas of their file transfer processes, including the data movement happening on-premises, within their cloud environment, and to their web applications. Not only does this visibility help the engineer’s team know when and where files are sent, it gives them flexibility to train new employees if needed. "Say I need more help and we’re hiring someone else," he explained. "I can say [to that new hire,] ‘Everything’s in GoAnywhere. All our jobs, anything that’s incoming, all the users. You can see who has access, you can see the agents we have deployed and what they’re doing.’ Having that [data] in a central place is just so much easier than what we’ve used in the past." Remote MFT Agents GoAnywhere’s MFT Agents module allows admins to remotely control automated file transfers and file processing from a central GoAnywhere server. With MFT agents in place, this insurance company has improved its overall security posture. They can move sensitive files between restricted servers without having to rely on insecure methods or window transfers. All of these transfers are automated, secured, and can be audited. Set for Success Instead of copying and piecing together scripts to send new file transfers (a process that took 30-60 minutes per script before), GoAnywhere can create a job in under five minutes. The team has utilised several areas of the software in a short amount of time and have exciting use cases in mind for the future. Of his favourite thing about GoAnywhere, the engineer said: "I love that I’m not on a batch file trying to deduce what’s going on. I can just visualise something [the workflow] and say ‘oh, this is what it needs.’ I can just set up a job and my coworker knows about it because now we get an email notification if it fails... Compared to what we had before, [our file transfer process] is where we need it to be." Previous Next
- Five Indications Your Organisation Could Benefit from an MFT | GSA
< News Five Indications Your Organisation Could Benefit from an MFT 20 May 2025 Data is the lifeblood of a modern business. Your ability to safely store and move data is fundamental to your daily operations. Your efficiency in moving and using data determines the overall speed at which your business operates. So it’s worth taking a few moments to consider how to potentially improve the way your team currently stores, protects and moves your valuable organisational data. Are they still relying on outdated file transfer protocols like FTP? Are they trusting your data to a hodge-podge of risky ad-hoc cloud dropbox-style services? Are they relying on years-old hand-coded file transfer scripts? There’s a better – safer, more robust, faster, more efficient, fully automated – way: Managed File Transfer (MFT). Here are five key indicators that your business may be ready to benefit from an MFT solution. Using Outdated Ways to Send Data? A surprising number of organisations still rely on outdated protocols and clunky scripts to move precious data around. However, these legacy methods increase the risk of human error, take time away from more critical tasks, and are difficult to maintain. An MFT is easy to use, easy to audit, requires little maintenance, and removes manual tasks from your stretched IT team’s To Do list. Increasingly Targeted by Cybercriminals? Your IT team can tell you how many cybercrime incursions they’re seeing daily. The number may shock you! With hackers escalating their efforts to extort your business and customers, it’s more essential than ever to secure your data and maintain a ‘circle of trust’ with your supply chain partners. An MFT solution, such as GoAnywhere MFT, employs the latest encryption algorithms to reduce the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. New Government Regulations? In response to the impacts of escalating cybercrime on businesses and citizens, governments are imposing ever greater requirements on businesses to ensure they protect consumers’ personal data. From health data (hospital records, test results), to banking data (debit and credit card numbers, bank account details), to identity data (home address, government id), businesses that fail to take responsible measures to protect sensitive data face growing sanctions. Worse, a breach may not only cost your organisation time and money to remediate, it may also ruin your reputation. An MFT solution helps ensure your file transfers comply with regulatory requirements. Features such as auditing, reporting, role-based access, secure protocols, centralised security controls, encryption, and key management protect employee and consumer data from security mishaps. Cloud Dependencies? Many organisations have moved business processes to the cloud, and regularly exchange files with trading partners there. But transfers to and from the cloud – especially those over public telecommunications networks – require extra protection. From streamlining and automating cloud file transfers to platforms like Amazon Web Services and Microsoft Azure, to integrating with popular web and cloud services like SharePoint and Google Drive, using an MFT makes working with partners in the cloud smooth, reliable and safe. Evolving Network Conditions? Research shows that a single hour of system downtime can easily cost a medium-sized business a six-figure sum. As organisations and trading partners become increasingly integrated, it’s critical that file transfers are performed without delay or disruption. Whereas a document containing a batch of important transactions may once have been delivered over several hours, today’s fast pace of business requires it to take mere seconds. An enterprise-calibre file transfer solution should have a high availability plan in place. The right solution will provide active-passive and active-active (i.e. clustering) methods for organisations who need to keep their processes running no matter the situation at hand. Clustering provides the best high availability by running multiple servers simultaneously. Therefore, if one goes down, file transfers and workflows will continue to run on other servers so communication with your trading partners won’t be interrupted. The Leading MFT If any of these indicators ring true for you, it may be time to consider upgrading to an MFT solution. The acknowledged leading MFT, GoAnywhere, is an all-in-one solution, automating and encrypting file transfers from a centralised dashboard. GoAnywhere saves businesses time, money, and reputation. Local Expert Help At Generic Systems Australia we have decades of experience installing and customising MFT solutions to suit the needs of Australian and New Zealand businesses. If you’d like to explore how MFT can boost your organisation’s security and efficiency, please feel welcome to get in touch . I’m always ready to have a broad-ranging, no-obligation discussion. If you’d like, I can even organise a quick proof-of-concept to demonstrate how MFT can be easily tailored to your organisation’s specific needs. At Generic Systems Australia, we’re your local experts in Managed File Transfer. Previous Next
- R.I.P. FTP | GSA
< News R.I.P. FTP 5 June 2026 Sysadmins have rung the death knell for File Transfer Protocol (FTP). Insecure, unmanageable at scale, and fundamentally incompatible with today’s compliance and automation expectations - FTP is no longer fit for purpose in modern enterprises. FTP's Flawed DNA Reddit discussions repeatedly highlight that FTP’s biggest flaw is baked into its DNA: no encryption. Credentials and data are exposed in clear text, making interception trivial. Many organisations now block it entirely due to risk. But beyond security, FTP simply can’t keep up with modern operational demands. It lacks audit trails, automation, and any meaningful governance. Even browsers like Chrome and Firefox have abandoned FTP because it no longer meets contemporary standards for speed, reliability, or security. Redditors also point out the operational drag: manual clean ups, unreliable synchronisation, and slow transfers that crumble under load. In 2026, FTP feels like using a butter knife as a screwdriver - technically possible, but reckless and outdated. While SFTP, FTPS, AS2, AS3/AS4 and HTTPS each address inherent weaknesses in FTP, there’s a better and more comprehensive solution which does all of that and also improves operational efficiency. The Rise of MFT Managed File Transfer (MFT) has emerged as a strong enterprise engine for file transfers because it addresses the problems FTP leaves on the table – and more. Leading MFTs, such as GoAnywhere MFT , provide: • End to end encryption and hardened protocols • Detailed audit logs for compliance-heavy industries • Automation that eliminates brittle scripting • Scalability for large, frequent, or complex transfers • Centralised governance across partners, systems, and business units GoAnywhere enables large HTTPS transfers, integrates with and automates business workflows, and provides a secure, user-friendly interface. By providing stronger security, compliance support, and operational efficiency than FTP ever could, MFT is the logical successor for enterprises that need reliability and visibility at scale. 86 FTP SysAdmins are right. FTP isn’t just old - it’s unsafe, unscalable, and ungovernable. Modern enterprises need secure, automated, auditable file movement. MFT is the responsible path forward. If you’d like to learn more about how MFT can replace risky FTP transfers, get in touch with me . Generic Systems Australia has decades of experience, and we’re one of Fortra’s top ten MFT partners globally. In fact, we’re Australia’s local experts in MFT. Previous Next
- 5 Indicators You Need an MFT Solution | GSA
< News 5 Indicators You Need an MFT Solution 5 May 2026 Every modern organisation is critically dependent on transferring sensitive data between employees, customers and trading partners. Just one wrong move by an employee - for example, failing to encrypt a sensitive file - could land you with a huge fine, and lose customers’ trust. So, it’s worth spending a moment to consider how your team is performing the regular, essential task of moving data around. And, to ask yourself: “Is it time they used a safer and more efficient way to transfer data?” Here are some of the key signs that your business is ready for a Managed File Transfer solution. Indicator #1 : Risky Old Tech Some organisations still rely on outdated protocols and clunky scripts to move precious data around. However, that increases the risk of human error, takes time better spent on other tasks, and is difficult to maintain. A Managed File Transfer (MFT) solution like GoAnywhere MFT is easy to use, easy to audit, requires little maintenance, and removes manual tasks from your stretched IT team’s To Do list. Sign #2 : Cybercriminal Incursions Your IT team are seeing exponential growth in attempted cybercrime incursions. So it’s more essential than ever before to secure your data and maintain a “circle of trust” with your supply chain partners and customers. A leading MFT, such as GoAnywhere MFT, employs the latest encryption algorithms to reduce the risk of data breaches during transit. Features like Access Control and Multi-factor Authentication safeguard sensitive information from unauthorised access. Sign #3 : Increased Compliance Requirements In response to escalating cybercrime, governments and industry regulators are imposing ever greater requirements on business to protect consumers’ personal data. From health data (hospital records, test results), to banking data (debit and credit card numbers, bank account details), to identity data (home address, government id), businesses that fail to take responsible measures to protect sensitive data face growing sanctions. A single breach may not only cost your organisation time and money to remediate, it may ruin your reputation. A leading MFT, such as GoAnywhere MFT, helps ensure your file transfers comply with regulatory requirements such as PCI DSS, HIPAA, HITECH, and GDPR. Features like auditing, reporting, role-based access, secure protocols, centralised security controls, encryption, and key management protect employee and consumer data from harmful security mishaps. Sign #4 : Reliance on the Cloud Many organisations have moved business processes to the cloud and now exchange files regularly with trading partners via cloud platforms. From streamlining and automating cloud file transfers to platforms like Amazon Web Services, and Microsoft Azure, to integrating with popular web and cloud services like SharePoint and Google Drive, working with a partner in the cloud using an MFT is a smooth, reliable and safe process. Sign #5 : Changed Network Conditions A single hour of system downtime can cost a medium-sized business a six-figure sum. As organisations and trading partners become increasingly integrated, it’s critical that file transfers are performed without delay or disruption. An enterprise-calibre file transfer solution should have a high availability plan in place. The right solution will provide active-passive and active-active (i.e. clustering) methods for organisations who need to keep their processes running no matter the situation at hand. Clustering provides the best high availability by running multiple servers simultaneously. Therefore, if one goes down, file transfers and workflows will continue to run on other servers so communication with your trading partners won’t be interrupted. Reading the Indicators If any of these five indicators hold true for your business, it’s time to consider upgrading to a secure MFT such as GoAnywhere. The acknowledged leading software, GoAnywhere MFT is all-in-one solution, automating and encrypting file transfers from a centralised dashboard. It not only simplifies the completion of critical business initiatives, but also reduces the time spent on manual file transfers and in-house processes. GoAnywhere saves businesses time, money, and reputation. Local Expertise at Hand If you’d like to learn more about how GoAnywhere MFT could add to your organisation’s bottom line, please feel welcome to get in touch with me . Generic Systems Australia is the nation’s local expert in Managed File Transfer, and one of Fortra’s Top Ten MFT Partner’s globally. Previous Next
- Summer Software Sales | GSA
< News Summer Software Sales 10 Dec 2024 It's December, and the thoughts of many in business will no doubt be turning to closing out the year ahead of well-deserved holidays. But did you know this can also be a great time to negotiate a sweet summer deal on enterprise software…? Much of the world's enterprise software is sold by US-based companies, who follow a calendar accounting year. December is the final month for them to achieve their full-year sales targets, stretch bonuses, etc. So: strike while the iron - and season - is hot! Use your negotiating advantage to squeeze a special deal on that new software solution you've been eyeing. Of course, if that solution happens to be GoAnywhere MFT - the world's leading Managed File Transfer solution - then reach out to me, and we can apply the summer squeeze together! 😉 #MFT #SFTP #managedfiletransfer #goanywhere #enterprisesolution Previous Next
- How to Protect Your Customers’ Personal Identifiable Information | GSA
< News How to Protect Your Customers’ Personal Identifiable Information 8 Nov 2024 Protecting customers’ Personal Identifiable Information (PII) has fast become a critical duty of care for every organisation. What is PII, and why is it valuable? PII includes information such as Tax File Numbers, Medicare numbers and other health records, credit card details, student addresses and more. Cybercriminals attempt to access PII for financial gain, either directly – by selling it to data brokers on the dark web – or indirectly, by identity theft. Stolen PII can be used by hackers to open bogus credit card and bank accounts, and to socially engineer attacks using methods such as phishing and ransomware. Organisations need to zealously protect the PII provided to them by customers – not only for the sake of maintaining trust, but also to guard against heavy sanctions for non-compliance by regulators such as ASIC and the ACCC. And those compliance requirements are ramping up. Just last month, Australia’s federal government introduced legislation to parliament which will revolutionise Australia’s cyber security preparedness by imposing new protection standards and reporting requirements on local businesses. International Obligations However, compliance requirements for the protection of PII don’t stop at our national borders. For example, businesses with customers in Europe need to comply with the EU’s General Data Protection Regulation. Local businesses trading in the US need to comply with America’s Health Insurance Portability and Accountability Act, Federal Information Security Management Act, Payment Card Industry Data Security Standard, Gramm-Leach Bliley Act and California Consumer Privacy Act. Rising Risks and Impacts Recent statistics demonstrate the growing risk and significant impact of PII data breaches. Verizon’s Data Breach Investigation Report for 2024 shows that some 60% of data breaches involve some form of personal information. And IBM’s 2024 Cost of a Data Breach Report revealed the global average cost of a data breach now exceeds A$7 million. Protecting PII Stepping up to the needs of PII guardianship requires both technology solutions and sound business practices. Layered defences, with integrated solutions that address encryption, threat protection, and data loss prevention, enable safe collaboration without risking malware, mishandled data, breaches and non-compliance. Given most breaches involve a human element, technology solutions need to be automated and easy for employees to use. Software needs to be able to manage: How access to data is granted; How access is authenticated; How access is tracked and controlled; and How access be speedily revoked, when needed. Layered Protection A standalone managed file transfer (MFT) solution – such as GoAnywhere MFT - is a great first layer of defence. It provides security for files at rest and in-transit. However, integrating Threat Protection as an additional layer enables you to take appropriate action when there’s PII in the data moving in and out of your organisation. Based on rules you predefine, our Advanced Threat Protection Bundle can mask, remove, or permit PII to be moved within your organisation and beyond, via a Secure ICAP Gateway. Medical Case Study A medical enterprise needed to transfer attachments between employees and trading partners containing detailed billing information. They had long used a managed file transfer solution to exchange patient records within and outside the organisation. However, they realised they needed to further safeguard patients’ PII via deep content inspection. The organisation integrated GoAnywhere MFT with Secure ICAP Gateway, adding anti-virus protection as well as structural “sanitisation” of files being transferred. Their combined MFT/Advanced Threat Protection now works to: Inspect for malware and viruses; Intercept content based on threat protection and data loss prevention requirements; Run rule sets such as renaming, script removal, keyword searches to control if content is allowed in or is blocked; and Sanitise PII content to permit ongoing transfer (or block it, if content cannot be adequately sanitised). Thanks to layered protection, the organisation can now exchange patient records free from viruses and malware, while only disclosing a use-appropriate level of PII. Controlling PII Disclosure Adding granular rules-based controls to data handling is the “killer feature” of Advanced Threat Protection. For example: You can permit some specified individuals to transmit PII, but not everyone. You can apply role-based access to PII. You can audit who is sending what information. GoAnywhere MFT’s encryption can be enhanced by limiting who can transfer PII data and what that data contains. The automatic detection and sanitisation of files removes some of the human factor risks so that employees can focus on their work instead of fussing with manual interventions. Augmenting technical solutions with employee training further reduces human factor risks. Here to Help Generic Systems Australia are the Asia-Pacific region’s experts in deploying Managed File Transfer and Advanced Threat Protection. We’ve assisted dozens of organisations to protect their PII and secure their file transfers, while keeping their businesses running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can transition you from outdated protocols and approaches. I can even arrange a simple, zero-cost Proof of Concept. Previous Next
- Mid-Q3 Already...?! How’s That IT Roadmap Faring | GSA
< News Mid-Q3 Already...?! How’s That IT Roadmap Faring 11 Aug 2025 With 2025 already more than halfway done, how well are your IT deployments shaping up against your start-of-year roadmap? A Gartner survey at the end of last year found that most A/NZ CIOs were planning to invest significantly in improved cyber security in 2025. In fact, 88% of our region’s CIOs and technology executives said they’d invest in heightened cyber security measures, with 82% nominating it as their top investment priority. More Attacks, More Regulation The factors driving that focus certainly haven’t let up in the year to date. That is to say: the government’s push for greater regulation and transparency and the volume and sophistication of cyber attacks haven’t abated. As Gartner VP Brian Ferreira told the 2025 Gartner IT Symposium/Xpo on the Gold Coast: “Organisations face greater scrutiny as they batten down the hatches to avoid becoming the next target or breaching stewardship. This continues to drive significant focus and investment towards cybersecurity and legal compliance into next year.” Executive and board scrutiny of cyber security preparedness hasn’t let up, either. Heightened Focus Gartner’s survey found that ANZ CIOs would have a significantly heightened focus on ensuring compliance and minimising risks (92% - up from 57% last year). That makes perfect sense, with Australia’s regulatory landscape tightening and more stringent laws enacted to increase CIOs’ stewardship obligations. Checkpoint So, as Q4 2025 looms on the horizon: how are your 2025 IT advances panning out vs your 2025 plans? Here at Generic Systems Australia we’re continuing to see many Australian and New Zealand enhancing their core cyber security through class-leading Managed File Transfer solutions. We have many years of experience helping our customers do that, from the initial scoping of legacy data transfer approaches through to zero-cost Proof of Concepts and hassle-free Migration Services. If you’d like a to discuss how your organisation’s cyber security can be boosted by a cost effective Managed File Transfer solution, please feel welcome to contact me. I’m always happy to have an obligation-free discussion. Previous Next

