Keeping Ahead of Competition in Commercial Real Estate

Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share the many ways in which an international commercial real estate firm leverages the flexibility of GoAnywhere MFT .

One commercial real estate company has a mission to redefine their industry with long-term investments in people and technology that deliver actionable insights and create the best customer experience. They’ve also made it their mission to ensure any data they’re transferring is transferred securely.

This corporation is an industry-leading commercial real estate company that offers a robust suite of services to its multifamily and commercial property clients. They offer services in commercial real estate investment sales, mortgage banking, and mortgage servicing. They now operate worldwide, have over 1,000 employees, and have closed billions of dollars in production volume.

GoAnywhere MFT plays a key role in their success.

Retiring REST

A Senior Engineer provided some insight into the company’s three-year usage of GoAnywhere. Originally, when they needed to wire SFTP files to the bank, they used a homegrown tool, built internally and solely for the purpose of SFTP transfers to wire payments.

However, because processes were taking too much time, they decided to look elsewhere for a better solution. What they found exceeded their original expectations.

Prior to implementing GoAnywhere MFT, the process of keeping data consistent was a challenge. Stated the Senior Engineer: “Before GoAnywhere, we used the same REST call and put data in the SQL Server, but I was having a hard time with Windows vs. AWS and Azure and getting the same data repeatedly.”

With GoAnywhere, Windows can grab data easily and consistently.

Daily Deliveries

Once the Senior Engineer learned the product, which didn’t take long, they were an expert in GoAnywhere. Now, more than 1,715 jobs are run each day.

Most of the file transfers are B2B, moving from the company to a financial institution of some sort. “We wanted something that could go to a database seamlessly. We must get files to the bank in a very timely matter. Every wire file goes to the Federal Reserve and must get a Federal Reserve number before it can be funded to the bank. That all takes time. You don’t want to be at a standstill at 5:00 pm on a Friday trying to figure out why you can’t get a wire file to a bank! They’re funding loans that are $40 million!”

Now the Senior Engineer can set up new transfers in just two minutes once they have all the information and can execute transfers in 10 seconds. If it clears, transfers start and stop in about one second!

“Currently, we have 63 projects running in the GoAnywhere scheduler. We started with 15 and it has grown from there.”

Mortgage Rate Magic

Aside from the daily deliveries, the company also utilises GoAnywhere to stay one step ahead of their competition and offering the best mortgage rates possible.

Mortgage rates update every minute. Because the company is committed to offering the best interest rate in the steep pool of competition, they avoid offering one single rate per day, as some of their competitors do. It’s especially important for them to pull the data in real time because even a couple of points in an interest rate change can make a big difference.

GoAnywhere MFT helps the company’s competitive edge thrive and delivers an advantage by allowing real-time interest rate comparison.

“We use MFT to get the latest mortgage rates available,” the Senior Engineer said. “We have several applications that use these rates. Each time you pull the rates, it costs money. Instead of having each application pull rates, we have MFT make a REST call to grab the rates and push them into a SQL Server, for all of our on-premises dotnet applications to use.”

All applications that need the updated rates call the SQL Server to get the rates in real time. From there on, the rates are formatted into a JSON file and sent to AWS, where the rest of their cloud-based apps can use them. All applications have the same data source that is updated at the same time; therefore, they only need one outbound call to grab the rates.

All the apps in the AWS environment can also get the necessary rates at the exact same time. It doesn’t matter which application connects; it should get the same rate.

Exceeding Expectations

Among transferring files securely, upgrades and updates for GoAnywhere MFT have served as an additional, yet unexpected benefit for the company. They have been easy to complete, and the Senior Engineer was able to successfully conduct their company’s annual disaster recovery (DR) test without fail.

Overall, the Senior organization is very satisfied with their experience using GoAnywhere MFT. At this commercial real estate company, GoAnywhere’s flexibility is exploited for a great many time-saving projects, allowing valuable staff and system time to be directed to other areas.

Although the company is typically using GoAnywhere MFT to transfer daily B2B files to financial institutions and provide competitive mortgage rates to their clients, their Senior Engineer said they often find new ways to leverage the product.

“In meetings when someone has an idea, or has been doing something manually repeatedly, I know that GoAnywhere can take care of it and do what’s being requested. I always say, ‘We can do that! They can do this!’”