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Local Experts in Secure Managed File Transfer We are independent experts in data transfer - more than just software suppliers. Our curated suite of industry-leading solutions, coupled with our unparalleled experience and expertise, have made us the Asia-Pacific region’s most trusted partners in Secure Managed File Transfer technologies. Founded in 1993, we’re now proud to count among our clients some of the region’s most iconic brands, who rely on our unique skills and readily available local support to optimise their IT systems, hone their business processes and integrate their supply chains. Contact Us Secure, Reliable, Automated Data Transfers for Your Organisation It's never been easier to move data securely and reliably, inside and outside your organisation. Let us show you how a cost-effective, class-leading MFT solution will boost your team's productivity and your business's bottom line. Learn More Class-Leading Managed File Transfer Solution Centralise and secure fie transfers, streamlining manual processes and complying with data security standards. Enterprise Standard Cyber Security Safeguard file transfers and meet all your IT security and compliance requirements leveraging the latest encryption technology and authentication methods. Move Data Automatically Replace your manual processes, legacy scripts and outdated software with highly-configurable automated workflows. On-prem, in the Cloud, and anywhere in-between, our solutions fully integrate with your existing IT systems. Local Experts Our local technical experts have decades of experience helping organisations of all sizes design and deploy better ways of managing their data transfers. Protect Your Data from Escalating Cybercrime Automatically intercept and stop cyberthieves before they infiltrate your organisation. Prevent malware and phishing attempts from entering your organisation, and protect your employees from accidentally opening digital doors - all without disrupting the seamless transfer of business critical information between your team, customers and trading partners. Learn More Proudly Supporting Our Australian & Multinational Clients Since 1993 Leverage the Power & Flexibility of Fortra's GoAnywhere MFT At Generic Systems Australia we're your local experts in the world's #1 managed file transfer solution, Fortra's GoAnywhere MFT. GoAnywhere's advanced technical features, flexibility, and high configurability - within an easy to use central interface - have consistently led independent analysts to declare it the world's class leading MFT. Learn More Contact Us

< News The Missing Link in Your Cyber Security Strategy? 22 Apr 2025 Is Secure Managed File Transfer a “missing link” in your company’s cyber security strategy? Protect Your Data, Not Just Your Network The increasing frequency of hacks and other cyber incursions suggest that the cyber security measures being employed by Australian and New Zealand organisations are not keeping pace with cyber threats. As Forbes observes, “Companies keep pouring tons of money into protecting their network… but the real crown jewels are in the data that sits behind the network walls. That data is often not protected." “Locking the door” through corporate network protections is a good start. But it’s not enough. An organisation’s crown jewels should also be kept in a vault. This ensures that, even if a hacker gets inside, they won’t be able to exploit the data they find. Encrypting your data keeps it in the vault. And the security guard that puts your data in that vault is Managed File Transfer (MFT). How MFT Secures Your Data To be truly secure, data must be protected not only when it’s stored, but also while it’s enroute to and from storage . MFT solutions such as the class-leading GoAnywhere MFT encrypt data at rest and in transit, complying with the highest data security standards across the US and Europe, such as HIPAA, HITECH, PCI DSS, SOX, and the GDPR. MFT manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols such as SFTP, FTPS, and AS2 to send files securely, and encryption standards such as Open PGP and AES to protect data in transit and at rest. The "Managed" in MFT MFT software automates and streamlines the exchange of data for you, reducing manual processes and eliminating the need for any legacy tools and scripts you might currently be using. Data (including documents, images, videos, and other files) can also be exchanged via MFT across your private networks, systems, applications, partners, and cloud environments from a single point of administration. More than Transfers MFT software isn’t only for sending files between users and systems. It can also automate business processes, ensure secure connections, track file transfer activity, and more. File Encryption GoAnywhere MFT employs integrated encryption technologies to secure sensitive data. It also includes a key manager which enables you to create, import, export, and manage your keys and certificates within the product. Automation User errors and manual processes can also cause data breaches. By automating the encryption and exchange of sensitive files, processes and workflows can run without user intervention — especially useful when dealing with a high volume of file transfers. Email Enhancement GoAnywhere MFT offers a secure email module which allows users to send one-off file transfers securely, through a HTTPS connection. Cloud Connections MFT can help you build better connections between your network and web/cloud applications. GoAnywhere MFT offers built-in cloud integrations with applications such as Dropbox, SharePoint, and JIRA, and popular cloud services including Amazon, Google and Azure. Auditing & Reporting GoAnywhere MFT provide audit reports to meet compliance needs. All file transfer and administrator activity is stored and easily searchable. For organisations that need to report on file transfer activity to remain compliant with regulations and laws, the audit logs can be automatically generated and distributed as PDF reports. These are just some of the many MFT features which can help you protect your files. Add the Missing Link The rise in the rate of cyber crime suggests it’s a case of “when” – not “if” – your organisation will be targeted. So now is the time to get ahead of the hackers and explore how MFT can enhance your data’s security. Why not arrange a free trial and see how MFT can work in your organisation? The benefits are immediate, from file transfer automation to solid data encryption. I’m always happy to have an obligation-free discussion, explain how quickly and easily my team of technical experts can transition your organisation to the world’s best MFT solution, and offer you a zero-cost Proof of Concept. Previous Next

< News Why LOCAL Support Matters 15 Apr 2025 When you’re researching which software solution to invest in, it’s easy to become fixated on the minutiae of product features and technical specifications. Sure, these are important. However, experience has taught many Australian and New Zealand businesses the value of a further consideration that’s equally as important – the availability of local customer support and technical expertise. A key question to ask – especially for those of us operating businesses in a distant time zone on the far side of the planet – is: “Who do I turn to if there’s a problem?” Because that’s the moment when the value of true local customer support becomes really apparent! Beyond FAQs, Reddit & Chatbots FAQs, social media forums and chatbots can be helpful. But when it comes to IT systems, this kind of self-service can only help you so far. In a crisis, having genuine local human expertise and support available is invaluable . This is particularly true when it comes to integrative solutions such as Managed File Transfer (MFT). These often require expert configuration to integrate with the other software your organisation depends upon for daily operations. While the best MFTs can have your team up and running quickly for even complex, multi-step workflows, some scenarios – for example, establishing a disaster recovery environment, or setting up hybrid file transfer approaches – may require MFT vendor support. That’s why the breadth and depth of local support should be a key consideration when choosing an MFT solution. The Tyranny of Distance Access to local expertise and support is even more important for Australian and New Zealand businesses, operating as we do in what the rest of the world views as a smaller market in remote location and time zone. That can lead some vendors to – deliberately, or by omission – deprioritise customer support for Australian and New Zealand businesses. (How many times – either as consumers or business owners – have you needed support during our local business hours… only to realise that overseas customer support and technical support personnel are still sound asleep, or clocked off for the weekend?) A vendor which provides “boots on the ground” in Australia and New Zealand - ready and willing to service local customers’ needs – is a real advantage. Beyond Emergencies The value of having human experts available locally extends far beyond those critical moments when IT systems have failed. Professional services – such as end user training, and knowledge transfer to your IT own support personnel – are also valuable advantages. Key Customer Support Questions for Software Vendors Here are some important support questions I recommend you ask a software vendor when assessing which software solution will be best for your organisation: What hours do you provide customer support? Are technical experts available locally ? Are your technical staff expert in this specific solution? How many times have your technical staff deployed your solution to A/NZ businesses? What training do you offer? Can it be customised? Is it interactive or demonstration-led? Can I review a course outline before purchasing sessions? Is certification available for my team? What professional services are available, and how do you deliver them? Is Migration Assistance available? How are customer issues prioritised within your Customer Support team? What is the process for submitting a Support Request? Is there a Customer Portal available for downloading the latest updates, release notes, and documentation? Learning from Others’ Experiences The experiences of fellow customers can help bring the advantage of local support into sharp focus. Browsing third-party review sites such as G2, Software Reviews, and Capterra, you’ll find many reports from MFT customers about their dealings – positive and negative – with various MFT vendors’ support services. They make for thought-provoking reading! In addition, here are some expert reports and summaries comparing MFT offerings and customer service arrangements. Info-Tech Managed File Transfer Category Report : The Info-Tech Research Group evaluated the most popular managed file transfer software and vendors in the market – GoAnywhere MFT, MOVEit, IBM MFT, and more. Their detailed analysis includes a deep dive into vendor satisfaction for ease of vendor support, implementation, and product strategy. The report also provides head-to-head comparisons of leading solutions. G2’s MFT Grid Report : This report provides an analysis of providers in the MFT arena and covers satisfaction ratings, feature comparisons, market presence data, and more. G2 MFT Reviews Software Reviews PeerSpot Reviews The Best MFT, with the Best Local Support At Generic Systems Australia, we have decades of experience installing and supporting the world’s premier MFT , GoAnywhere, across Australia and New Zealand. Founded in 1993, we’re proud to count among our clients some of the region’s most iconic brands. Leveraging our unique skills and readily available local support, they rely on us to make their IT systems more secure and efficient, in turn, making their teams more productive. A long-term partner of Fortra (formerly Help Systems, and Linoma Software, the original authors of GoAnywhere MFT), our in depth understanding of GoAnywhere’s capabilities - including Advanced Workflows, data translation, auditing and compliance, automation and security - enables us to devise optimal deployment solutions, provide rapid Proofs of Concept, and move ahead quickly with implementation. In fact, we have exclusively managed GoAnywhere deployments for some of the region’s largest multinational corporations and Government departments, as well as small- to medium-sized businesses. Our Australia-based technical experts provide clients with the reassurance that local help will always be on-hand. If you’re exploring how to boost your efficiency and bottom line by leveraging Secure Managed File Transfer technology, please feel welcome to contact me for an obligation-free discussion. Or, if you’d prefer to read more, you can check out the many resources on our Generic Systems Australia website, including our exclusive Local MFT Buyer’s Guide . At Generic Systems Australia, we’re your local experts in MFT. Previous Next

RESOURCES INDEX "MFT's Role in Business: IT Leaders Weigh In" eBook In this eBook, nine leading IT and security professionals share their real-world experiences of leveraging GoAnywhere's many capabilities in their businesses. Read More New Cyber Laws Passed - What Australian Businesses Need to Know and Do What Australian organisations need to know - and do - to meet their new obligations under the nation’s new Cyber Security legislation. Read More michael@tcfo.com.au Use APIs to Accelerate Your MFT's ROI How to boost the ROI of your MFT solution - and scale its deployment - by pairing it with APIs. Enhance automation, integration, and customisation. Read More MFT Local Buyer's Guide Ask the right questions, and consider the key issues, to identify the right Managed File Transfer solution for your organisation. Read More Independent Info-Tech MFT Quadrant Report (2024) Once again, respected tech analysts Info-Tech have evaluated the most popular MFT software and vendors, and found that GoAnywhere is the top MFT solution. Here’s their 2024 independent report. Read More 2024 Cybersecurity Insiders Survey Fortra's "2024 State of Cybersecurity Survey" shares the invaluable insights of more than 400 cybersecurity professionals from across the globe, including many in Australia, New Zealand and the Asia-Pacific region. Read More Best Practices for Cloud MFT Most modern organisations rely to an extent on the Cloud as they transfer files between employees, trading partners, and customers. Here are best practices for safeguarding your data on its way to, from and in, the Cloud. Read More Meeting CDR Requirements Australia’s Consumer Data Right (CDR) requires businesses to carefully plan how they handle, store and disclose the consumer data they collect. This primer explains your obligations, the breaches that can occur, and a strategy to avoid them. Read More Secure Your Cloud Data with MFT How a robust Managed File Transfer (MFT) solution helps protect your data transfers – in transit and at rest – without compromising the convenience or cost-effectiveness of moving your business to a cloud-based environment. Read More Why Automating Encryption and Decryption Makes Good Cybersecurity Sense How does encryption and decryption work? This handy primer explains. Read More Think Like a Hacker To win the fight against cybercriminals, it helps to think like a hacker. Read More Annual Upgrade and Health Check Service Take the time, effort and risk out of ensuring your GoAnywhere environment is up to date and running smoothly! Read More GoAnywhere Product Datasheet GoAnywhere MFT is the world’s leading Managed File Transfer solution. This datasheet summarises its key technical features. Read More Advanced Threat Protection Product Datasheet GoAnywhere MFT is the world’s leading Managed File Transfer solution. This datasheet summarises its key technical features. Read More GoAnywhere Gateway Product Datasheet GoAnywhere Gateway provides an additional layer of security when exchanging data with your trading partners, enabling you to keep file sharing services and documents safely in your private/internal network. Read More GA Modules for Licencing Product Datasheet GoAnywhere is a robust and complete managed file transfer solution. Modules are available that can satisfy a wide array of file transfer requirements –– you can choose to license only the modules you currently need, and easily unlock additional modules if necessary. Read More 'An Introduction to GoAnywhere' (video) In this brief video, our Business Manager Bradley Copson overviews GoAnywhere's key features and benefits. Read More 'Secure MFT Threat Protection Bundle' (video) Our Secure MFT Threat Protection Bundle can automatically catch and kill email threats before they enter or leave your organisation. This brief video shows how. Read More Independent Info-Tech MFT Quadrant Report (2022) Respected tech analysts Info-Tech evaluated the most popular MFT software and vendors. Read More

Advanced Threat Protection Take your secure file transfers to the next level. Seamlessly integrate your managed file transfers with advanced threat protection and adaptive data loss prevention to keep your sensitive data secure. The SFT Threat Protection bundle enables you to collaborate safely without malware entering your organisation, and without your employees losing or mishandling data. What Does Advanced Threat Protection Do? Sharing information incurs risks… There’s the risk of opening your systems to threats, such as malware or even threats hidden within file transfers. There’s the risk of exposing the wrong content, whether sent by mistake or hidden in metadata. Advanced Threat Protection enables you to inspect managed file transfer content for threats as well as leakage. Seamless integration between Fortra's GoAnywhere MFT and the Clearswift Secure ICAP Gateway features: Anti-virus and malware protection Deep content inspection Adaptive data loss prevention Media type protection 3 Ways to Enhance File Transfer Security Prevent Files with Malware from being Shared. Simply check a box in GoAnywhere to turn on easy anti-virus protection through the Secure ICAP Gateway to scan all inbound file transfers. Detect and automatically strip out active content like embedded malware, triggered executables, scripts, or macros used to extract or hold sensitive data hostage. Advanced Threat Protection sanitises — without delay in delivery — as only the malicious active content is removed, allowing the file transfer to continue unhindered. This morph-free protection guards against today's leading malware and ransomware (i.e. CryptoLocker, CryptoWall, TorrentLocker, Dridex Dyre, BlackEnergy, etc.) and tomorrow's even more sophisticated threat variants. Block Sensitive Data from Being Shared. Prevent files with Personal Identifiable Information (PII) or other sensitive data from being transferred. GoAnywhere Threat Protection can inspect file contents, then stop and block files from being shared, based on policy. Redact Sensitive Information from Files Before Transfer. Ensure sensitive data is not transmitted or received. Detect or remove geotags, document properties, email addresses, or other metadata from documents, replacing sensitive text with asterisks. Detect and remove text contained in scanned images with Optical Character Recognition. Detect and remove offending content with text redaction. Encryption Isn’t Enough Encrypting sensitive file transfers is vital for ensuring the privacy and integrity of your data and complying with data governance regulations. However, while encryption can protect your files, you can do more to ensure your messaging security, by staying aware of what is being transmitted. Adding threat protection to GoAnywhere enables you to empower some senior individuals the power to transmit PII, while excluding others. Further, even if your transmission process is secure, you may want to audit who is sending what. The Secure ICAP Gateway enhances your encryption by limiting both who can transfer data, and what that data contains. Two Leading Solutions, Seamlessly Integrated The Clearswift Secure ICAP Gateway adds significant value to GoAnywhere MFT because of its threat protection, deep content inspection engine, adaptive data redaction, and flexible policy settings, while managed file transfer makes defining file movements a breeze. Additional features you can add to your file transfer process are structural sanitisation, document sanitisation, data redaction, anti-steganography, and optical character recognition. It’s the best and most thorough security for file transfers. Other Ways Clearswift Can Help You Integrating Clearswift’s core ICAP Gateway and threat protection with SFT can resolve gaps in your process and provide additional benefits. It can audit and control data in file transfers, for example, detecting when customer, employee, or patient records in a file are uploaded to SFT, counting the records, and maintaining an audit log of what data was shared with whom. When you add Clearswift solutions to your SFT instance, you get Lexical Expression Qualifiers, which can detect records based on multi-field matches, and trigger different actions based on number of records detected (e.g., audit, refer to sender, redact, block). Clearswift can also ensure you accept only the correct file types, by enforcing "True Type" controls which ensure you don't receive binaries, executables, scripts, or other unwanted file types. Clearswift solutions defend your system based on file byte pattern rather than by name. And, it works with nested files over 50 levels deep!

THINK LIKE A HACKER To win the fight against cybercriminals, it helps to think like a hacker. In this guide, we explain the terminology and techniques used by cyber thieves, and share seven important strategies for protecting your valuable data. To receive our Guide, please submit your email address below: First name Last name Enter your email address Phone You'll receive the 'Think Like a Hacker' Guide shortly! RESOURCES Receive Report HOME

“MFT's Role in Business: IT Leaders Weigh In” eBook A good way to learn the value of a Managed File Transfer (MFT) solution is to hear about it from those who use one. In Fortra’s eBook “MFT's Role in Business: IT Leaders Weigh In”, nine IT and security professionals share their experiences using Fortra’s GoAnywhere MFT. To receive a complimentary copy of the eBook, simply send us your email address below: First name Last name Enter your email address Phone You'll receive the "MFT's Role in Business: IT Leaders Weigh In" eBook RESOURCES Receive Report HOME

We're Happy to Help Generic Systems Australia are your local experts in Secure Managed File Transfer, servicing Australia and the Asia-Pacific region. We're always happy to answer your questions, or offer you an obligation-free discussion and zero-cost Proof of Concept. Address Generic Systems Australia Level 25, 100 Mount Street North Sydney NSW 2060 Australia Phone +61-2-9959-2239 Email mktg@gensys.com.au Social Media First Name Last Name Email Phone Number (optional) Message Enquiry Type Learn More Send Thank for your message! You will receive an email shortly!

Info-Tech Report MFT Quadrant Report (2022) Independent analysts Info-Tech compared MFT solutions and vendors in 2022, and found that GoAnywhere MFT was the unsurpassed leader in the field. To receive a Complimentary Copy of their Report, please submit your email address below: First name Last name Enter your email address Phone You'll receive the 'Info-Tech Report MFT Quadrant Report' shortly! RESOURCES Receive Report HOME

< Case Studies Bargain Retailer finds GoAnywhere Really “Delivers the Goods” Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a US retailer is leveraging both robustness and advanced features of GoAnywhere MFT , the world’s leading MFT solution . Grocery Outlet is a chain of more than 300 family-owned deep-discount grocery stores based in Berkeley, California. The retailer helps more than 1.5 million shoppers each week save big, making it the US’s largest extreme value retailer. Homegrown: Good for Produce; Not for File Transfers Steve Tuscher is the Director of IT at Grocery Outlet, overseeing technology which manages more than 33,000 file transfers each day. “We had always transferred files between our systems with homegrown FTP scripts,” he said, “but knew we needed a better solution. Writing the scripts for these transfers was time consuming. However, the real challenge the IT team faced was tracking down what happened if a file exchange failed. The grocer primarily wanted to send files back and forth reliably and in a controlled manner. They also sought a solution that included error reporting functionality that was platform independent, as they exchange files with multiple vendors, suppliers, and other trading partners daily. “One of our vendors suggested a file transfer tool but it was priced out at US$100,000, and we didn't want to do that,” said Steve. “We knew of GoAnywhere Managed File Transfer (MFT) because they'd been in the AS400 (IBM i) world for a couple decades at least, the same as we have been. So we thought we'd give GoAnywhere MFT a shot. He added: “It's been a great product. It worked from day one and it's worked ever since.” Bargain Retailer Gets Money’s Worth While GoAnywhere does the heavy lifting on the large volume of daily files transferred, Steve discovered another surprising benefit of GoAnywhere MFT — managing the many emails the company received and creating a reporting system for them as well. “After we learned that GoAnywhere could retrieve mail from an Exchange mailbox, we developed an automated script to do that. It checks for incoming mail every three seconds and launches a job based on if there's new mail on the IBMi. We then take that request, run another job, then return the email with a report. It's a handy little reporting system that's very popular,” he said. GoAnywhere not only provides users a way to simplify and secure their file transfers, keeping sensitive data secure both at rest and in motion, it also helps retailers meet relevant security and compliance regulations, with auditing and reporting functionality, as well as strong encryption and security protocols. “All the other extras that came with it, and all of the ways we're using GoAnywhere now have been a bonus,” said Steve. In particular, he called out the solution’s scripting language. “The robustness of that language has been a real surprise – a pleasant surprise,” he said. GoAnywhere’s ease-of-use, and ability to manage the many file transfers occurring each day without the need to write homemade FTP scripts enables Grocery Outlet’s IT team to spend their time on more critical, and less manually intensive tasks. Improved Workflows and Partner Relations Grocery Outlet extracts much of its data from FTP scripts. With GoAnywhere, the previously complex process now runs unattended every night. “It's been great. Just having the ability to run an FTP script to get data, zip it up, and send it somewhere has been phenomenal,” Steve said. The GoAnywhere solution saves Grocery Outlet’s IT team time in two ways: problem resolution and eliminating the problems all together. “Typically, you'd copy some script and create a new script, and it would generally run. The problem is that when it wouldn't run, you wouldn't find out about it until it was too late, or until people were waiting for their orders or in a crisis. “The real time saving in GoAnywhere is that it basically never fails. That thing is rock solid. I can't remember the last time we had a failure due to GoAnywhere. If there's a failure, it's because the receiving side is down or not available.” With GoAnywhere quickly replacing all internal FTP scripts, the grocer transformed their data delivery across all their business partners and all internal systems. Steve noted his surprise at being able to do so as quickly and as easily as they did. The biggest surprise for the company, however, was how they use the email retrieval function. “That has been a huge homerun application for being able to request and report on your phone, and have it delivered back to your phone, like a sales report, within seconds. The response time is amazing! Literally within seconds you’re able to get a nicely formatted HTML email report on your phone, no matter where you are, via GoAnywhere. That has been great,” Steve said. He said he tried to stay up to date on updates to GoAnywhere, so that Grocery Outlet could take advantage of new features. Quick ROI Steve is enthusiastic in his recommendation of GoAnywhere, exclaiming: “It will be the easiest implementation you've ever had. It will be the best value of software that you've ever had. And you'll be sorry if you do not explore this package.” Previous Next