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Local Experts in Secure Managed File Transfer We are independent experts in data transfer - more than just software suppliers. Our curated suite of industry-leading solutions, coupled with our unparalleled experience and expertise, have made us the Asia-Pacific region’s most trusted partners in Secure Managed File Transfer technologies. Founded in 1993, we’re now proud to count among our clients some of the region’s most iconic brands, who rely on our unique skills and readily available local support to optimise their IT systems, hone their business processes and integrate their supply chains. Secure, Reliable, Automated Data Transfers for Your Organisation It's never been easier to move data securely and reliably, inside and outside your organisation. Let us show you how a cost-effective, class-leading MFT solution will boost your team's productivity and your business's bottom line. Learn More Class-Leading Managed File Transfer Solution Centralise and secure fie transfers, streamlining manual processes and complying with data security standards. Enterprise Standard Cyber Security Safeguard file transfers and meet all your IT security and compliance requirements leveraging the latest encryption technology and authentication methods. Move Data Automatically Replace your manual processes, legacy scripts and outdated software with highly-configurable automated workflows. On-prem, in the Cloud, and anywhere in-between, our solutions fully integrate with your existing IT systems. Local Experts Our local technical experts have decades of experience helping organisations of all sizes design and deploy better ways of managing their data transfers. Protect Your Data from Escalating Cybercrime Automatically intercept and stop cyberthieves before they infiltrate your organisation. Prevent malware and phishing attempts from entering your organisation, and protect your employees from accidentally opening digital doors - all without disrupting the seamless transfer of business critical information between your team, customers and trading partners. Learn More Proudly Supporting Our Australian & Multinational Clients Since 1993 Leverage the Power & Flexibility of Fortra's GoAnywhere MFT At Generic Systems Australia we're your local experts in the world's #1 managed file transfer solution, Fortra's GoAnywhere MFT. GoAnywhere's advanced technical features, flexibility, and high configurability - within an easy to use central interface - have consistently led independent analysts to declare it the world's class leading MFT. Learn More

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< News Version 7.10 of GoAnywhere MFT is now available for download. 23 Apr 2026 Good news for those using the world's leading Managed File Transfer solution, GoAnywhere MFT. Version 7.10 is now available!  Generic Systems Australia customers can find the full details of what included in the Release Notes, accessible via your Customer Portal. At Generic Systems Australia we’re always on hand to help our valued customers fully leverage their investment in GoAnywhere MFT and gain every benefit from more secure and efficient file transfers. Previous Next

< News Risk Managers declare Cyber Security Top Business Risk for 2026 21 Apr 2026 Cyber incidents are the top global business risk in 2026, according to the 3,338 risk management experts recently surveyed by insurer Allianz. It’s the fifth consecutive year that cyber incidents have dominated risk management concerns. According to the latest Allianz Risk Barometer , 42% of surveyed organisations place cyber at the top of their risk agenda, outpacing all other threats by a substantial margin. And that’s across most major geographies and companies of all sizes. Digital dependency, geopolitical instability, and a rapidly evolving threat landscape are colliding to drive the threat level higher. Digital Reliance Meets Escalating Threats Businesses have never been more reliant on digital systems, cloud platforms, and third‑party providers. While large organisations have made meaningful progress in detection and response capabilities, progress doesn’t equal safety. The corporate attack surface continues to expand, and adversaries are evolving just as quickly. Two forces are accelerating this shift: Third ‑ party concentration risk: Organisations increasingly depend on a small number of cloud, SaaS, and data‑processing providers. Outages or breaches at these providers can ripple across entire industries. AI ‑ enabled cybercrime : Artificial intelligence is now a force multiplier for attackers, enabling faster, more automated, and more sophisticated campaigns. The result is a threat environment where even well‑prepared organisations face heightened exposure. Costly to Succeed – Costlier to Fail The business community is acutely aware of the need to strengthen cyber resilience. Nearly 90% of respondents to the Allianz survey expect to increase their investment in cyber loss prevention, with almost half planning “high” levels of investment. This reflects a clear understanding that the cost of prevention is high, but the cost of failure is far higher. A cyber incident can trigger: Major operational disruption Supply chain paralysis Regulatory penalties Legal exposure Long‑term reputational damage Ransomware: the Most Expensive Threat Ransomware remains the most financially damaging category of cyber incidents. Allianz’s claims data shows that ransomware accounted for 60% of the value of large cyber claims in early 2025. Data theft is also rising sharply, appearing in 40% of major claims during the same period. The ransomware ecosystem has matured into a professionalised criminal industry. Initial access brokers sell entry points into corporate networks, while affiliates execute attacks and negotiate payments. Attackers exploit weak links - supply chains, employees, outdated systems - and leverage business interruption to maximise pressure. Supply Chain Shockwaves Normalised One of the most striking trends of the past year is the scale of supply chain disruption caused by cyber incidents. A single attack can immobilise thousands of interconnected organisations. A notable example is the ransomware attack that halted production at Jaguar Land Rover. The incident affected more than 5,000 organisations and contributed to a measurable decline in UK manufacturing output and GDP. It illustrates a harsh reality: even companies not directly targeted can suffer severe consequences when a key supplier or customer is compromised. Outages and Human Error Not all disruptions stem from malicious activity. Technical failures, misconfigurations, and human error are increasingly contributing to major outages. In 2024, non‑attack incidents accounted for a record 28% of large cyber claims. With most companies relying heavily on cloud services - and with three providers controlling the majority of global cloud infrastructure - the systemic risk is clear. Bumpier Road Ahead Cyber risk isn’t simply persisting; it’s intensifying. As digital ecosystems grow more complex and attackers adopt AI‑driven tactics, organisations must rethink resilience, diversify dependencies, and strengthen governance. The message from the 2026 Allianz Risk Barometer is unmistakable: cyber is no longer just an IT issue – it’s the defining business risk of the decade. MFT: a Strategic Shield One of the most powerful tools in the cyber security arsenal is Managed File Transfer (MFT). Unlike ad hoc file sharing methods such as email attachments, cloud drives, or FTP, leading MFTs such as GoAnywhere MFT provide a secure, auditable, and policy-driven framework for exchanging sensitive data. End-to-End Encryption : MFT platforms encrypt data both in transit and at rest, ensuring that even if intercepted, the contents remain unreadable to unauthorised persons. Access Control and Authentication : Granular permissions, multi-factor authentication, and role-based access prevent unauthorised users from accessing or manipulating files. Automated Workflows and Monitoring : MFT systems can automate file transfers with built-in logging and alerts, reducing human error and enabling rapid detection of anomalies. Compliance and Audit Trails : MFT solutions often include detailed audit logs and compliance reporting features, helping organisations meet regulatory requirements and demonstrate due diligence in the event of an incident. Reduced Shadow IT : By centralising file transfers within a secure platform, MFT reduces the risk of employees using unapproved tools that bypass corporate security controls. Here to Help At Generic Systems Australia , we’re Australia and New Zealand’s local experts in MFT, helping protect their data and boost their efficiency. If you’d like to discuss how we can deliver these advantages to your organisation, please feel welcome to get in touch with our Business Manager, Bradley Copson . He’s always happy to have an obligation-free chat and explain how affordably and quickly we can help you move up to heightened cyber security and productivity. Previous Next

CASE STUDIES How GoAnywhere Helps PMFresh Better Serve Customers & Partners Generic Systems Australia helped Australia’s #1 fresh salad manufacturer better serve its customers and partners, tapping GoAnywhere MFT’s renowned flexibility and automation capabilities. Read More Keeping Ahead of Competition in Commercial Real Estate A leading commercial real estate firm replaced its homegrown single-purpose FTP tool with the versatile GoAnywhere MFT, and now uses GoAnywhere to offer their customers up-to-the-minute mortgage rates. Read More SES Encrypts and Audits Global Client Data SES, a UK-based firm which provides software escrow agreements, intellectual property protection, and cybersecurity risk management globally, relies on GoAnywhere MFT to transfer more than 2,000 client files each day - robustly and securely. Read More Global Insurer Uses GoAnywhere to Replace Legacy File Transfers This global insurance company replaced legacy file transfers approaches with GoAnywhere's flexibility. Read More Bargain Retailer finds GoAnywhere Really “Delivers the Goods” The US’s largest extreme value retailer, Grocery Outlet, was delighted to discover that GoAnywhere MFT could deliver far more than 'merely' transferring 33,000 files daily. Read More Think Mutual Bank finds GoAnywhere to be “the Obvious Choice” Given only a month to find a better way to transfer critical data between disparate banking systems, Think Mutual Bank’s Lead Systems Administrator found GoAnywhere to be the obvious choice. Read More

< News Balancing Cyber Security with Frictionless Customer Experience 17 June 2025 Cyber thieves are stealing more from businesses than “just” data and money. They’re stealing customer trust. Research shows that customers are increasingly worried about how well companies are protecting their data. And those worries are hurting companies’ bottom lines. Fears Realised Nearly 2 in 5 customers have been the victim of two or more data breaches, according to S&P Global Market Intelligence. A third of the victims of identity theft have experienced it within the past three years. Stuart Vaeth, SVP of strategic business development at Trua, said cyber theft incidents weaken customer trust and brand reputation. “The result can be lost business. It absolutely impacts the reputation of the service provider,” he said. “Obviously, it erodes trust. People may not come back to your site if your data has been breached.” Research by S&P Global Market Intelligence shows that more than three-quarters of customers are concerned about the risk of trying digital experiences or products that require sharing personal data online. This is a serious challenge for businesses who recognise that customer data is essential to providing personalised purchasing experiences. Cyber Security Integral to Customer Experience The safety of customer data is as much a customer experience issue as it is a cyber security one. Sheryl Kingstone, research director of customer experience and commerce at S&P Global Market Intelligence, said that a mistake many businesses make is to look at their customer data “in a silo”. “When we do take a look at things like what CISOs want or what privacy experts want versus what marketing and customer experience teams want, it becomes very complicated, because we need to mind the gaps,” Kingstone said. “There are trade-offs between compliance and the customer experience.” “Security compliance teams look at ensuring risk and compliance. CX leaders want to reduce customer friction points,” she said. Businesses need to balance customer experience with risk and compliance. Vaeth said that, while CX leaders generally aim for zero friction to prevent drop off, some friction can be beneficial. Collecting customer data directly or asking customers for verification can provide reassurance and need not impact drop off rates. Earning Customer Trust One way to earn customer trust and assure customers you take data protection seriously is to show them your credentials. For example, you can display them on your website and in marketing materials. Another way to demonstrate your “cybertrustworthiness” is to let your customers know when you’re investing in new technologies, improving processes and gaining certifications. It demonstrates you’re on a path of continual improvement that can differentiate you from your competitors. Protecting Customer Data Stepping up to the needs of customer data guardianship requires both technology solutions and sound business practices. Layered defences, with integrated solutions that address encryption, threat protection, and data loss prevention, enable safe collaboration without risking malware, mishandled data, breaches and non-compliance. Given most breaches involve a human element, technology solutions need to be automated and easy for employees to use. Software needs to be able to manage: How access to data is granted; How access is authenticated; How access is tracked and controlled; and How access can be speedily revoked, when needed. Layered Protection A standalone managed file transfer (MFT) solution – such as GoAnywhere MFT - is a great first layer of defence. It provides security for files at rest and in-transit. However, integrating Threat Protection as an additional layer enables you to take appropriate action when there’s customer data moving in and out of your organisation. Based on rules you predefine, Generic Systems Australia’s Advanced Threat Protection Bundle can mask, remove, or permit customer data to be moved within your organisation and beyond, via a Secure ICAP Gateway. On Hand to Help At Generic Systems Australia we’re the Asia-Pacific region’s experts in deploying Managed File Transfer and Advanced Threat Protection. We’ve assisted dozens of organisations to protect their customer data and secure their file transfers, while keeping their businesses running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you maintain your customers’ trust. Attribution: This article includes quotes from an interview originally published on cybersecuritydive.com . Previous Next

< News Cost of Employee Data Loss Errors Soars 27 Mar 2026 Insider risk security incidents now cost organisations an average of US$19.5M annually, a 12% increase over the previous year. Everyday employee negligence – not malicious intent - has long been the root cause of most data theft. Last year it accounted for more than half of the total losses. Increasingly complex digital environments are leading to more misjudgements, process gaps, and unmanaged workflows. Shadow AI is also accelerating the data losses. As AI is increasingly adopted across the workforce, visibility and governance are failing to keep pace. Organisations are left in the dark about how routine productivity behaviours expose sensitive data. 92% of organisations surveyed by the Ponemon Institute acknowledged that generative AI has fundamentally changed how employees access and share information. Most (73%) said they worried that unauthorised AI use is creating invisible data exfiltration paths, but only 18% had fully integrated AI governance into their insider risk programs. As a result, exposure is growing faster than control. A Managed File Transfer solution is a key bulwark against unauthorised data movement. At Generic Systems Australia, we have decades of experience assisting Australian and New Zealand organisations to quickly and affordably deploy the world’s most effective MFT solution, GoAnywhere MFT . If you’d like to chat about how we could assist your organisation in preventing costly data loss errors by employees, let us know . Source: The data in this article is from Ponemon Institute’s Cost of Insider Risks 2026 Report. Previous Next

< News Data Breach Costs Escalate in 2024 14 Aug 2024 $4.26M! That’s the average cost of a data breach in Australia in 2024, according to new research released by IBM. The figure – a record high – represents a whopping 27% increase since 2020. However, while the average cost of a data breach continues to escalate, the types of cyber breaches experienced by Australian organisations continue to be the usual suspects. Under Attack IBM’s research found that Phishing continues to be the most common type of attack vector , with 22% of breaches starting this way. Stolen or compromised credentials were the second most common, accounting for 17% of breaches. Malicious insiders were responsible for the most costly attacks, at 8% of incidents. It took Australian companies on average 266 days to identify/contain cyber incidents. This lengthy period contributed to high detection and escalation costs , which remain the most expensive aspect of a breach, with post-breach response and lost business the second most costly. Almost a third of data breaches involved data stored across multiple environments : public cloud, private cloud, and on-premises systems. Breaches across multiple environments took 13% longer to identify and contain. Organisations with too few cybersecurity staff paid the heaviest price, with an average cost per breach $2.7M higher than organisations with less exposure. However, involving law enforcement saved some ransomware victims as much as $1.5M in costs. Automated Defences Help Companies which didn’t use security AI and automation experienced significantly higher breach costs ($5.21M) than those which did, and it also took them an additional 99 days to identify and contain breaches. The research found that 65% of surveyed Australian organisations leveraged these technologies. However, attackers too are exploiting new opportunities presented by AI. For example, increasingly convincing deepfakes are enabling ever more effective social engineering attacks. Avoiding Costly Cyber Breaches To protect an organisation’s valuable data, it must be protected when it’s stored and while it’s “in motion”. As the research found, automation can ensure this takes place with the entirety of an organisation’s data transfers. Managed File Transfer (MFT) solutions such as the class-leading GoAnywhere MFT encrypt data at rest and in transit, complying with the highest data security standards (including the US’s and Europe’s HIPAA, HITECH, PCI DSS, SOX, and GDPR). MFT manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols such as SFTP, FTPS, and AS2 to send files securely, and encryption standards such as Open PGP and AES to protect data in transit and at rest. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering your organisation, and reducing opportunities for employees to lose or mishandle sensitive data. Local Expertise Ready to Help Generic Systems Australia are your local experts in Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across the Asia-Pacific region to secure their data and keep cybercriminals at bay. If you’d like to discuss improving your cybersecurity, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Previous Next

< News The Hardest Question About Your Organisation’s Cybersecurity 18 June 2024 It’s the question every IT manager dreads. “How did you let this happen?!” And the worst time to be asked it is after your organisation has become the latest victim of a cybercrime. Here’s how to avoid it ever being asked… Anxiety Rising Boardroom anxiety about the protection of customer data has been growing across the country. High profile incidents such as the ransomware attacks on Optus and Medibank Private have sensitised the senior leaders to both the risks and costs of negligence. CEOs and CIOs are being quizzed: “Is our organisation doing enough to avoid becoming the next negative headline?” Incidents Rising The most recent report by the Australian Signals Directorate (ASD) showed that cyber attacks are happening far more frequently. On average, a new report is received every six minutes - a 23% increase year on year. One in 5 critical vulnerabilities was exploited within a mere 48 hours. The ASD warned that cybercriminals are constantly evolving their operations against Australian organisations, fuelled by a global industry of access brokers and extortionists. Thousands of businesses failed to fulfil their obligation to protect sensitive customer data, and millions of Australians had their information leaked on the dark web. Costs Rising Also troubling the C-suite is that the costs to businesses of “cyber negligence” are escalating rapidly. The ASD says the cost of cybercrime to businesses has increased by 14% compared to the previous financial year. However, direct financial losses are just one part of the broader costs of “cyber negligence”. For example, Medibank Private’s share price plunged more than 20% in the weeks following its loss of the personal information of 9.7m Australians. The company is facing class actions by both shareholders and consumers alleging breaches of the company’s duty of care to protect consumer information, manage risks and make timely disclosures to shareholders. Optus Communications saw its customer growth halved after its systems were breached. A class action by Slater and Gordon alleges that “Optus failed to protect, or take reasonable steps to protect, the personal information of its current and former customers”. In response to rising consumer concerns, Australia’s Attorney-General, Mark Dreyfus, has flagged “better laws to regulate how companies manage the huge amount of data they collect, and bigger penalties to incentivise better behaviour”. Reflecting the growing risks and costs of cybercrime, cyber insurance premiums are also rising. Email: the Critical Vulnerability According to the Australian Signals Directorate, Business Email Compromise (BEC) remains a key vector for conducting cybercrime. A form of email fraud, cybercriminals target organisations and scam them out of money or goods by tricking employees into revealing important business information, often by impersonating trusted senders. BEC can also involve a cybercriminal gaining access to a business email address and then sending out spear phishing emails to clients and customers for information or payment. IT Managers Stepping Up Responding to these trends, responsible IT Managers are increasingly focussed on preventing their organisations from becoming the next headline victim of cybercrime. In a survey conducted recently by Tenable, IT leaders said that, while the ability to respond to and recover from cyber incidents remained essential, they’re now focusing more on preventing such incidents altogether. The Best Answer to the Hard Question A proactive and layered strategy for storing, transferring and securing data is essential for keeping cyberthieves at bay. Secure managed file transfer, secure content engines, secure digital rights management, and employee education combine to create the optimal way to prevent data theft and cyber breaches. At Generic Systems Australia , we recommend the class-leading secure managed file transfer solution, GoAnywhere MFT , to keep data safe - at rest, and in transit. Coupled with our Advanced Threat Protection Bundle , we enable organisations to safely collaborate without exposing their systems to the risk of malware gaining a foothold within their IT systems. Seamless integration between GoAnywhere MFT and the Clearswift Secure ICAP Gateway provides anti-virus and malware protection, deep inspection of the content inspection, adaptive data loss prevention, and media type protection. Together, they provide three key defences. 1. Prevents file containing malware from being shared. GoAnywhere provides easy anti-virus protection through the Secure ICAP Gateway to scan all inbound file transfers. It can also detect and automatically strip out active content like embedded malware, triggered executables, scripts, or macros used to extract or hold sensitive data hostage. Advanced Threat Protection “sanitises” files and emails without delaying delivery, guarding against today's leading malware and ransomware (e.g. CryptoLocker, CryptoWall, TorrentLocker, Dridex Dyre, BlackEnergy, etc.) and tomorrow's even more sophisticated threat variants. 2. Blocks sensitive data from being shared. Files with Personal Identifiable Information or other sensitive data can be prevented from being transferred. GoAnywhere Threat Protection can inspect file contents, then stop and block files from being shared, based on policies you define. 3. Redacts sensitive information from files before transfer. Advanced Threat Protection can ensure sensitive data is neither transmitted nor received, detecting and/or removing geotags, document properties, email addresses, and other metadata from documents, and replacing sensitive text with asterisks. Using Optical Character Recognition, it can even remove text contained in scanned images. No question: 'Prevention' is Better than 'Cure' Cyber attacks are inevitable . However, falling victim to them is optional . If you’d like to learn more, and be able to comprehensively reassure your Board about the steps you’ve taken to protect your business’s data, reputation and bottom line, please feel welcome to get in touch with me, Bradley Copson ( mailto:bradley@gensys.com.au ). I’m always happy to have an obligation-free discussion, and even offer you a zero-cost Proof of Concept. At Generic Systems Australia , we’re your Local Experts in Secure Managed File Transfer. Previous Next

< News Accountability Gap Creates Cyber Risk 22 Oct 2024 New research has revealed a concerning gap in accountability for cyber security in many Australian organisations. Security firm Trend Micro polled 100 Australian IT leaders to better understand their attitudes toward Attack Surface Risk Management. They found that most organisations lacked clear leadership buy-in and sufficient resources to measure and mitigate cyber risks. The top three gaps in cyber resilience were: Insufficient staffing for round-the-clock cybersecurity coverage. Inadequate techniques to measure and manage attack surface risks. Not using proven regulatory and other frameworks, such as the NIST Cybersecurity Framework. Only 37% of those surveyed said their organisation had satisfactorily closed each of these exposures. The buck stops… nowhere? Seeking root causes for unclosed gaps in organisational cyber resilience, Trend found that the failures could be traced back to a lack of leadership and accountability at the top of the organisation. More than a third of respondents claimed their leadership didn’t consider cybersecurity to be their responsibility. When asked who does or should hold responsibility for mitigating business risk, respondents gave a variety of answers, indicating a lack of clarity on reporting lines. Nearly a third (32%) said the buck stopped with organisational IT teams. Trend spokesperson, Srujan Talakokkula, said the “lack of clear leadership on cybersecurity, can have a paralysing effect on an organisation, leading to reactive, piecemeal and erratic decision making”. “A lot of that comes down to collaboration and communication across the business,” he said. “Companies need CISOs to clearly communicate in terms of business risk to engage their boards. “Ideally, they should have a single source of truth across the attack surface from which to share updates with the board, continually monitor risk, and automatically remediate issues for enhanced cyber-resilience,” he added. ASIC Cracking Down Trend’s warning comes on the heels of reports that Australia’s corporate regulator is preparing legal actions against some company directors for their lack of governance relating to cyberattacks. ASIC has previously cautioned directors that they need to prepare for hacks, and that sanctions would be applied to those who didn’t. They told The Australian Financial Review that companies wouldn’t get away with paying lip service to cyber defence and must provide evidence they had performed their duties if their organisation was breached by cybercriminals. “With one cyberattack reported every six minutes in Australia, ASIC’s message for directors is to make sure your organisations have appropriate cybersecurity measures in place – this is your responsibility,” a spokesperson said. Not just “an IT Issue” ASIC’s heightened investigations show that cyber security is no longer a fringe issue that can be relegated to technical staff. However, a survey of in-house lawyers by Herbert Smith Freehills recently found many boards are not yet engaged on the topic of cyber resilience. 58% said it would take an actual cyberattack to motivate their organisation to meaningfully improve their data risk management. Owning and managing the risk Rather than letting cyber resilience slip between the cracks in org charts, directors need to put cyber resilience at the top of their companies’ board agendas. Executive management should be requested to report on the measures and investments they’re making to keep cyber thieves at bay. A Managed File Transfer (MFT) solution such as the class-leading GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect data in transit and at rest. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Local Experts On Hand Generic Systems Australia are local experts in Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across the Asia-Pacific region to secure their data and keep cybercriminals at bay. If you’d like to discuss how we can help improve your company’s cybersecurity, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Previous Next