Annual Upgrade & Health Check Service
Take the time, effort and risk out of ensuring your GoAnywhere environment is up to date and running smoothly!
Our Annual Upgrade and Health Check Service provides dedicated resources to update your organisation’s GoAnywhere environment to the latest version.
One of our experienced local Technical Consultants will review your organisation’s upgrade strategy, conduct a Health Check of your system and consult with you on any risks and compatibility issues potentially associated with your upgrade.
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What’s Included:
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Pre-Upgrade System Evaluation: Prior to upgrade, our local specialist will conduct an evaluation of your existing environment to identify issues and configurations that require special attention before upgrading.
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Preparation Meeting: a local GoAnywhere expert will present the findings and verify the scope of the upgrade.
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Upgrade: Our local GoAnywhere expert will assist with the upgrade of your environment, staying on hand to address any issues that may arise during the upgrade process.
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Rollback: In the unlikely event you encounter an unforeseen production issue, we will provide up to two hours of services to mitigate the issue. If the issue cannot be resolved, we will guide you through the rollback process and restore GoAnywhere to the previous working state.
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Health Check: We’ll evaluate the security configurations, performance logs, and overall health of your system. Our local GoAnywhere experts will check the number of licenses, workspaces, and job logs, and assist with optimising them. They’ll also advise you of opportunities to further leverage your investment in GoAnywhere to improve your organisation’s efficiency and security.
Our Annual Upgrade and Health Check Service delivers the most up to date release of GoAnywhere MFT and best practices.
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