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< News How We Became Mr Fixit to Solve a Customer’s ERP Problem 10 Sept 2025 While GoAnywhere is at core a Managed File Transfer solution, its many advanced features make it useful in lots of other ways. Take, for example, the way we were able to use it to help one of our customers wrestling with deficiencies in their ERP system. FMCG Fix This customer — a well-regarded manufacturer of perishable fast moving consumer goods — is critically dependant on legacy ERP software to accept, analyse and prepare invoices for incoming customer orders. Their ERP system aggregates these orders and alerts suppliers to the quantities of ingredients necessary for the business to fulfil each day’s orders. It also invoices customers for the orders they’ve placed. However, our customer was experiencing an increasingly prevalent problem. Their ERP software was mishandling orders and invoices where customers had changed their mind and amended their order after they’d already been invoiced. Every time the ERP system mishandled one of these amended orders, our customer’s dispatch staff would need to have an IT department colleague manually fix the problem. This was taking 20 minutes each time. And as their business continued to grow, what had once been a minor inconvenience was turning into a major time sink and drain on efficiency. Worse, not only were the manual order corrections wasting more and more valuable employee time, but sometimes, suppliers found themselves unable to provide the additional quantities of ingredients requested too late in the day. Overseas vendor – underdone service Of course, our customer’s first call was to their global ERP software vendor. However, that vendor wouldn’t commit to fixing the deficiency in their software until a future version release, many months away. Our customer needed a workaround until then. GoAnywhere to the Rescue Our customer called us to see whether we could help. And, being locally available and committed to providing excellent customer support, we found a way to do so — quickly! Our expert technician was able to cleverly leverage GoAnywhere’s advanced flexibility in an unexpected way. His solution lay in a novel use of GoAnywhere’s “Secure Forms” functionality. Secure Forms Briefly, GoAnywhere’s Secure Forms enable a business to collect sensitive data and files through customisable, web-based forms, securely transmitted via HTTPS. These forms can be tailored with specific input fields, labels, and file upload components. When submitted, these Forms trigger a GoAnywhere Project — an automated workflow which processes the input, handles file transfers, and returns output files or confirmation messages to users. They streamline data intake, reduce reliance on email or fax, and ensure secure, standardised submissions easily usable by other IT systems. Our technician was able to utilise GoAnywhere’s Secure Forms because they use JDBC (Java Data Base Connectivity) to transfer data from a variety of IT systems to SQL databases. That’s a commonly used kind of database, and unsurprisingly, was the kind of database used by our customer’s legacy ERP system. We were able to leverage GoAnywhere’s functionality to automatically update pricing and order quantities and recalculate totals, enabling invoices to be correctly amended and re-processed. It took us just a few days to design, test and implement this fix. And our happy customer was able to get on with what they were best at: growing their business and creating ever more happy customers of their own! Here to Help At Generic Systems Australia we’re on the ground in your time zone and ready to help your Australian or NZ organisation take advantage of GoAnywhere MFT’s incredibly flexible capabilities. As experts in Managed File Transfer solutions, we’ve assisted businesses of all sizes to protect their customer data and secure their file transfers, keeping their operations running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you. Previous Next

< News Australia Tops Annual Ransomware Ranking 24 Mar 2026 Recent research shows that Australian organisations faced more ransomware incidents than any other country in 2025 - and most victims ended up paying the criminals. According to the global study of 1,625 senior security leaders from large enterprises, ransomware featured in 35% of all cyber incidents reported by Australian organisations in 2025. Typically, demands were for payment to unlock encrypted systems or threats to publish stolen data. Australia also ranked near the top globally for ransom payments. 95% of victims admitted they paid the attackers, second only to Singapore’s 97%. This willingness to pay is likely contributing to Australia being repeatedly targeted, incentivising attackers to focus their extortion demands here. AI Opens Back Doors Identity-driven threats are a key exposure of concern – and AI is facilitating their exploitation. 99% of Australian organisations have already embedded, or plan to embed, AI models or AI agents into their identity systems. These AI agents can perform tasks, make decisions, and access systems on behalf of users or automated processes. When compromised, attackers can use them to move rapidly through an environment and access sensitive data. Research authors Rubrik Zero described AI agents as “force multipliers,” the “next” major attack surface, able to dramatically amplify damage. Ongoing Toll Rubrik’s report reinforces that ransomware remains a stubborn and expensive challenge for Australian organisations. Despite the high rate of ransom payments, recovery times remain slow. Almost a quarter of Australian organisations needed more than 24 hours to resume operations, and 34% estimated it would take at least a week to return to full functionality. Rubrik warned that innovation is outpacing investment in the controls needed to manage AI‑driven risks. They emphasised the importance of monitoring AI agent behaviour, enforcing real‑time safeguards, improving agent accuracy, and having mechanisms to reverse harmful or incorrect agent actions. Underpinning IT Foundations Rather than wasting money on ransoms, organisations need to invest in secure and resilient IT foundations. That starts with protecting valuable data where it is stored and when it is transferred. Managed File Transfer (MFT) solutions such as the class-leading GoAnywhere MFT encrypt data at rest and in transit, complying with the highest data security standards. MFT manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols such as SFTP, FTPS, and AS2 to send files securely, and encryption standards such as Open PGP and AES to protect data in transit and at rest. Layered Defences Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering your organisation, and reducing opportunities for employees to lose or mishandle sensitive data. Tap Local Expertise Generic Systems Australia are your local experts in Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across the Asia-Pacific region to secure their data, keep cybercriminals at bay… and keep ransomware off the books. We’re also Fortra’s top MFT partner across Australia and New Zealand. If you’d like to discuss improving your cybersecurity through MFT, please feel welcome to contact us. We’re always happy to have an obligation-free discussion and explain how simply and affordably we can bolster your protections against cyber criminals. Previous Next

< News Move Data Quickly and Securely with MFT 8 Oct 2026 For years, organisations lived with a false choice: move files quickly or move them securely . If you wanted airtight encryption, rigorous access controls and full auditability, you accepted slower processes, manual workarounds or clunky legacy tools. If you wanted speed, you tolerated risk from shadow IT, ad‑hoc transfers, consumer cloud drives and brittle scripts that broke at the worst possible moment. Managed File Transfer (MFT) has rewritten that equation. Leading MFTs, such as GoAnywhere , remove the trade-off. Done properly, security and efficiency reinforce each other. Strong governance accelerates operations. Automation reduces human error. Centralisation eliminates bottlenecks. The result is an organisational data environment that is faster, safer and dramatically more reliable. When you centralise, automate and govern file movement properly, you eliminate the workarounds, manual steps and risky shortcuts that drag teams down. Security becomes invisible, and efficiency becomes the default. How MFT Accelerates Your Business 1. Security without friction. GoAnywhere applies encryption, access control and compliance policies automatically. No more manual SFTP setups, no more ad‑hoc cloud uploads, no more “just email it” shortcuts. When secure processes are effortless, people stop fighting them. Everything moves faster. 2. Automation that removes human bottlenecks. Scheduled workflows, event triggers, multi‑step jobs and automatic retries mean transfers run themselves. Teams aren’t babysitting scripts or troubleshooting failed partner connections. Less manual effort equals more operational velocity. 3. Integration that eliminates delays. GoAnywhere connects directly to on‑prem systems, cloud platforms, APIs, databases and partner protocols. No custom scripts, no format conversions, no fragile glue code. When systems talk cleanly, files move quickly. 4. Visibility that accelerates response. Dashboards, logs and alerts give teams real‑time insight. Issues are spotted early, compliance reporting is instant and decision‑making speeds up. Performance Multiplier With GoAnywhere, security isn’t a trade‑off - it’s a performance multiplier. You get faster transfers, fewer errors, stronger governance and a dramatically more resilient file‑movement environment. Modern MFT proves you don’t have to sacrifice speed for safety - you can have both. Australia's and NZ's MFT Experts At Generic Systems Australia, we have many years of experience helping organisations from small to enterprise install and leverage the security and speed of an MFT solution. If you’d like to learn more about the opportunities and advantages, please feel welcome to have an exploratory discussion with me . Previous Next

< News Let MFT Shield Your Stretched IT Team 7 May 2026 Small and mid‑sized organisations face the same fast‑evolving cyber risks that challenge major enterprises - but without the luxury of large IT departments or deep budgets. A Managed File Transfer (MFT) platform can remove a significant operational burden from small teams, giving them the breathing room to focus on broader business priorities. Your Davids vs the Cyber Goliaths Cybercriminals are no longer lone operators. They’re forming sprawling, loosely connected networks that coordinate attacks across the globe. These groups can launch phishing campaigns, distribute malware, and steal credentials at massive scale, targeting thousands of organisations at once. Their strength lies in their adaptability. Even if part of their infrastructure is blocked or dismantled, other segments continue operating, adjusting tactics and probing for new weaknesses. Automation and remote‑execution tools amplify their reach, allowing them to run large‑scale attacks with minimal effort. For small IT teams, this imbalance is stark. They need tools that multiply their defensive capability… and MFT is one of the most effective. What MFT Does Managed File Transfer provides a secure, automated way to move data between systems, staff, and external partners. Unlike older methods such as FTP or email attachments, MFT centralises transfers and adds layers of security, visibility, and automation that traditional tools simply can’t match. For small teams, that combination delivers both protection and productivity. Strong Encryption MFT protects files while they’re being transmitted and while they’re stored, ensuring sensitive information - from financial data to customer records - stays secure even when travelling across public networks. Automate Repetitive Work When headcount is limited, automation becomes essential. MFT enables teams to schedule, track, and manage file transfers without manual involvement. This reduces mistakes and frees staff to focus on higher‑value tasks like monitoring threats or improving infrastructure. Controlled Access & Authentication With detailed permission settings and multi‑factor authentication, MFT ensures only authorised users can access or send files. This reduces the risk of internal misuse and accidental data leaks. Compliance Made Easier Every transfer is logged automatically, creating a complete audit trail. This helps organisations meet regulatory requirements such as GDPR, HIPAA, and ISO 27001 without spending hours compiling manual reports. One Central Place to Manage Everything Instead of juggling multiple file‑sharing tools, MFT consolidates all transfers into a single interface. This reduces shadow IT, improves oversight, and makes it easier to detect unusual or unauthorised activity. Enterprise‑Grade Security Without Enterprise‑Sized Teams MFT doesn’t just secure data, it amplifies the capability of small IT teams. By automating secure transfers, reducing manual workloads, and centralising control, it gives smaller organisations the kind of operational strength normally associated with much larger enterprises. For small teams, MFT isn’t just another tool. It’s a strategic upgrade to their overall cyber resilience. Local Help on Hand At Generic Systems Australia we’re Australia’s and NZ’s experts in deploying Managed File Transfer solutions. We’ve assisted businesses of all sizes to protect their customer data and secure their file transfers, while keeping their operations running smoothly. If you’d like to discuss how we can help you, please feel welcome to get in touch with us. We’re always happy to have an obligation-free chat and explain how simply we can help you maintain your customers’ trust. Previous Next

< News Automation is Driving MFT Adoption 12 Mar 2026 Discussions on the subreddit r/sysadmin show that the need to automate file transfers is a key driver of Managed File Transfer adoption. For years, organisations have relied on a patchwork of scripts, scheduled tasks, and manual interventions to move files between systems, partners, and cloud platforms. However, as data volumes have grown and compliance requirements tightened, these home‑grown approaches have been showing their age. The result is a sharp rise in organisations turning to Managed File Transfer (MFT) platforms for reliable, auditable automation. Scripts Struggle Automation has become the backbone of modern integration. Businesses depend on predictable, repeatable workflows that run without human intervention. Whether collecting data from suppliers, distributing reports to customers, or synchronising files across hybrid environments, traditional scripts struggle. Worse: scripts break silently, lack centralised logging, and require specialist knowledge to maintain. And when a key engineer leaves, the organisation often loses the only person who truly understands how the file transfer ecosystem works. Solving Script Sprawl MFT platforms solve the problems with scripts by providing automation that is robust, transparent, and centrally governed. Instead of dozens of isolated scripts, teams gain a unified workflow engine that can trigger transfers based on schedules, events, API calls, or file‑system activity. Complex sequences - decrypting, validating, transforming, routing, notifying - can be built visually and monitored in real time. This shift from “script sprawl” to structured automation is one of the strongest reasons organisations are adopting MFT today. Security & Compliance Pressures Security and compliance pressures amplify the need for automation. Regulators expect organisations to demonstrate not only that data is encrypted and transferred securely, but that every step is logged, traceable, and controlled. Automated workflows reduce human error, enforce consistent policy application, and provide the audit trails that auditors increasingly demand. In industries like finance, healthcare, and government, this level of automation is no longer optional. Automated Scalability Finally, automation supports scalability. As organisations onboard new partners, expand digital services, or migrate workloads to the cloud, the number of file‑based integrations grows. MFT platforms enable teams to scale these workflows without rewriting scripts or reinventing processes. What once took days of manual configuration can now be deployed in minutes. In short, automation has moved from a convenience to a strategic requirement. And as organisations modernise their integration landscapes, MFT has emerged as the most reliable, secure, and scalable way to automate the movement of critical data. Here to Help At Generic Systems Australia, we are Australia’s and New Zealand’s experts in MFT. Our decades of experience and unparalleled expertise have made us Fortra’s Top MFT Partner for the world’s leading MFT solution, GoAnywhere , in Oceania. If you’d like a no-cost, no-obligation discussion about how we could help you simply and affordably adopt an MFT solution, please feel welcome to get in touch with us . Previous Next

< News Configure Multiple MFT Gateways for Military-Grade File Transfer Security 9 Sept 2026 Every organisation sharing files requires security to protect their valuable data assets. But nowhere is this more important than in the defence industry, where thwarting intrusions by malicious hackers requires the most secure file transfer solutions. The Challenge Government agencies, military departments and contractors face many challenges to their routine transfers of highly confidential and time-sensitive information. They are typically reliant on large data sets, which can be slow to deliver. The data being exchanged must be protected in transit as well as when it’s stored. Plus, tracking file delivery and successful receipt in the heat of the moment can be mission critical. Defence industry organisations need to know that their information can be exchanged efficiently and securely across their own departments, and sometimes out to external agencies. Transactions may occur across a variety of network links spanning numerous territories. To maintain high security for accessing secure information, sharing videos from an active military installation, or preparing an off-site recovery backup, infrastructure must be put into place to ensure file transfers can be streamlined and simplified without heavy IT administration. Secure File Sharing for High-Security-Needs Industries Meeting the security policies and substantial compliance regulations and requirements of military and defence departments, as well as those policies of other government agencies and their contractors, requires secure file transfer that goes beyond getting files from point A to point B. Not only do these file sharing solutions need to meet federal government compliance mandates, in some situations, they also need to be able to segment or airgap their file exchanges to physically separate networks or computers so they can operate as separate entities or networks. This separation, or “siloing”, can help insulate high-security organisations from cyber threats that would otherwise cross over a network, creating a domino effect from a single incident. Multiple Gateway Advantage A single Managed File Transfer (MFT) solution with the option to configure multiple gateways – such as GoAnywhere MFT - offers an enhanced level of security to protect highly sensitive data assets. By establishing multiple gateways, organisations can use their MFT for both their internal traffic, as well as for exchanging files outside the organisation, making for better air gapping all around. Multiple gateways enable defence industry organisations to communicate data with varied levels of security, simultaneously and seamlessly. However, not all MFT solutions offer this capability. Some require a MFT application to sit directly in the DMZ rather than the private network. As GoAnywhere always initiates the connection to GoAnywhere Gateway, it allows MFT to sit in the private network and the gateway to be deployed to the DMZ and other network segments as needed. This configuration helps highly secure organisations create a barrier, should they be attacked or threatened, as it provides more containment. The MFT and gateway can function like their own independent network and would be unaffected by something like a ransomware attack on another network. U.S. Defence Contractor Case Study The way one large U.S. defence contractor configures GoAnywhere demonstrates the advantages of multiple gateways. They had been using a homegrown file transfer solution to meet their general file transfer needs. While their solution easily accomplished standard data exchanges, their defence contract required multiple gateways for security and compliance purposes. GoAnywhere MFT offered the ideal single MFT environment plus the ability to utilise multiple gateways to provide security in a more segmented fashion. In the sample architecture accompanying this article, you can see how GoAnywhere MFT is deployed in a single, secure network segment (OT networked) and GoAnywhere Gateway is strategically deployed in the DMZ and additional network segments. MFT initiates all communications to each Gateway instance, minimising exposure to the Secure OT network.   This design eliminates the need to open any inbound ports into the secure zone, enabling user access from the different network segments. Additionally, file transfers can be facilitated to/from external partners through the Gateway deployed in the DMZ.  This scenario is an optional, but atypical use case. To automate internal file movement across security boundaries, GoAnywhere Agents can be deployed without requiring any additional port openings. Agents leverage the Gateway for all communication and data transfers, ensuring a streamlined and secure file exchange process.  In this scenario, GoAnywhere MFT’s Secure Mail  module is used as a peer-to-peer solution within the contractor’s network. It incorporates security controls, such as automatic AES-256 bit encryption, restricted access controls, and a configurable data retention policy, so that employees sharing files with other employees or with external parties can be assured that even if an intrusion in another segment of the organisation occurs, the data contained on the network with a particular gateway remains isolated from that cyber threat. File Integrity Checking via Checksum Military operations need to be particularly careful that files which are sent arrive unaltered. GoAnywhere’s checksum task can be inserted into any workflow to verify the integrity of files, generating a unique hash value which accompanies any data sent. When the data is received, the same algorithm is applied to the data and compared to the original to confirm the data’s authenticity. H ow Military File Sharing Benefits from Secure File Transfer While secure file transfer solutions such as Fortra’s GoAnywhere MFT can help military and government organizations secure and accelerate their sensitive files, these capabilities need not be limited to only government entities. Every company that has sensitive data assets which could potentially be exposed could also benefit from segmented networks. In addition to delivering gateway options, GoAnywhere offers: Data encryption using FIPS 140-3 compliant AES, Triple DES, and TLS algorithms; Strong authentication methods; Automation to help reduce risks of manual file transfer tasks; Optimised bandwidth to ensure reliable transfers, even from remote locations or from locations with unreliable links; and File monitoring and tracking Local Help on Hand At Generic Systems Australia, we’re Australia’s and New Zealand’s deep local experts in MFT. A top ten MFT partner for Fortra globally, we have many years of experience helping organisations from small to multinational install and leverage the world’s leading MFT. Let us know if you’d like to learn more about how GoAnywhere MFT can help you. Previous Next

< News Protect Your Organisation From Stranger Strings 1 Dec 2025 In the hit Netflix series Stranger Things , danger lurks in the shadows of ordinary life — a flickering light, a hidden passage, or a seemingly harmless object can conceal a gateway to the Upside Down. That’s how it is with the batch files still used by many organisations to conduct critical daily file transfers. These batch files may look mundane, even routine. However, a single hidden line of code can unleash chaos. Hiding in Plain Sight A batch file is essentially a script: a sequence of commands executed by the operating system. While this makes them convenient for repetitive tasks, it also makes them vulnerable to tampering. A single malicious line can transform a routine transfer into a catastrophic event. Consider this simple example: “del C:\*.* /Q /F” This line, if inserted into a batch file, would attempt to delete every file on the C: drive. To the untrained eye, it might blend seamlessly among legitimate commands like ‘xcopy’ or ‘robocopy’. Yet its impact would be devastating — wiping out critical data, halting operations, and potentially opening the door to further exploitation by hackers. The danger lies not in the complexity of the attack, but in its simplicity. One unnoticed command can undo years of work. The Demogorgon in the Detail Batch files are inherently insecure because they lack the safeguards modern IT environments demand. Their key risks include: Ease of manipulation: as they’re plain text, anyone with access can edit them, inserting destructive or unauthorised commands. No authentication or encryption: they move files without verifying the sender or encrypting the data, leaving sensitive information exposed. Limited logging and visibility: they provide little or no audit trail. You may not even know a breach has occurred until the damage becomes apparent. Escalated privileges: a malicious line may not just affect files; it may compromise your entire system. Prone to human error: a simple mistyped command can have disastrous consequences. No Place for 80s Nostalgia Batch files are relics of a time when networks were simpler and threats less sophisticated. In today’s environment of ransomware, insider threats, and regulatory scrutiny, relying on them is a huge gamble. The Modern Alternative Managed File Transfer (MFT) solutions address batch file vulnerabilities by providing a secure, automated framework for moving data. Unlike batch files, MFT platforms are designed with security, compliance, and reliability at their core. Here’s why MFT is a safer choice: Encryption by default: MFT solutions encrypt files both in transit and at rest, ensuring sensitive data cannot be intercepted or read by unauthorised parties. Authentication and access control: Only authorised users and systems can initiate transfers, and different permissions can be assigned to each user. This prevents tampering and ensures accountability. Audit trails and monitoring: Every transfer is logged, providing visibility into who moved what, when, and where. This is invaluable for compliance and incident response. Error handling and recovery: MFT platforms include built-in mechanisms to detect failed transfers and retry automatically, reducing the risk of data loss. Scalability and automation: MFT systems can handle complex workflows across multiple environments, eliminating the need for fragile, manually maintained scripts. Compliance support: For industries bound by regulations such as GDPR, HIPAA, or PCI DSS, MFT provides the controls and reporting necessary to demonstrate compliance. Staying Out of the Upside Down The contrast between batch files and Managed File Transfer is stark. Batch files are like handwritten notes left on a desk — easy to read, easy to alter, and easy to misuse. MFT, by comparison, is like a secure courier service: encrypted, tracked, and accountable at every step. At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in helping organisations automate their file transfers with Managed File Transfer solutions. If you’d like to discuss how we can help you, please feel welcome to get in touch with me . I’m always happy to have an obligation-free chat and explain how simply and affordably we can replace your outdated batch files with a reliable and efficient MFT solution. Previous Next

< News Give Your Data a Mandalorian‑level escort! 😉 19 May 2026 In The Mandalorian , every mission shares a common goal: protect Grogu at all costs. Whether he’s dodging bounty hunters or navigating hyperspace, Mando treats Grogu’s safety as non‑negotiable. In the world of business data, the stakes aren’t quite as galactic - but they are universal. Sensitive files, customer records, financial transfers all need the same unwavering protection. That’s where GoAnywhere MFT steps up. It’s the Beskar‑armoured guardian of your organisation’s data journeys. Instead of relying on scattered scripts, risky manual processes, or “hope for the best” casual file sharing, GoAnywhere provides a controlled, automated, fully auditable path from origin to destination. No ambushes. Just as Mando uses the right weapons to keep Grogu safe, GoAnywhere equips your business with secure protocols, encrypted workflows, centralised governance, and seamless integrations that make every transfer predictable and protected. Your data deserves a Mandalorian‑level escort. With GoAnywhere MFT, this is the way! At Generic Systems Australia, we're the nation's most experienced GoAnywhere provider. Get in touch if you’d like to explore MFT further. #cybersecurity #goanywhere #mft Previous Next

< News Local Businesses most at risk of Phishing Attacks: study 9 Apr 2024 A new study has found that employees in the Asia-Pacific region are more likely than any others worldwide to unwittingly expose their organisation to cybercrime. Fortra's newly-released study found 10% of employees worldwide will open a ‘phishing’ email sent to them. In Asia-Pacific, that number climbs to 14.9% – worse than any other region. Even more concerningly, 61% of those who fall for a bogus email will go on to disclose their password. The results of the experiment demonstrate the serious ongoing threat to local organisations posed by employees who are either uneducated on cybersecurity threats, or unmotivated to mitigate those risks. If you would like a copy of Fortra's report on the study, including helpful advice on how to address your cybersecurity challenges, please let me know – I’ll be happy to send you a copy. #mft #managedfiletransfer #sft #securefiletransfer #cybersecurity Previous Next