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< News The Hardest Question About Your Organisation’s Cybersecurity 18 June 2024 It’s the question every IT manager dreads. “How did you let this happen?!” And the worst time to be asked it is after your organisation has become the latest victim of a cybercrime. Here’s how to avoid it ever being asked… Anxiety Rising Boardroom anxiety about the protection of customer data has been growing across the country. High profile incidents such as the ransomware attacks on Optus and Medibank Private have sensitised the senior leaders to both the risks and costs of negligence. CEOs and CIOs are being quizzed: “Is our organisation doing enough to avoid becoming the next negative headline?” Incidents Rising The most recent report by the Australian Signals Directorate (ASD) showed that cyber attacks are happening far more frequently. On average, a new report is received every six minutes - a 23% increase year on year. One in 5 critical vulnerabilities was exploited within a mere 48 hours. The ASD warned that cybercriminals are constantly evolving their operations against Australian organisations, fuelled by a global industry of access brokers and extortionists. Thousands of businesses failed to fulfil their obligation to protect sensitive customer data, and millions of Australians had their information leaked on the dark web. Costs Rising Also troubling the C-suite is that the costs to businesses of “cyber negligence” are escalating rapidly. The ASD says the cost of cybercrime to businesses has increased by 14% compared to the previous financial year. However, direct financial losses are just one part of the broader costs of “cyber negligence”. For example, Medibank Private’s share price plunged more than 20% in the weeks following its loss of the personal information of 9.7m Australians. The company is facing class actions by both shareholders and consumers alleging breaches of the company’s duty of care to protect consumer information, manage risks and make timely disclosures to shareholders. Optus Communications saw its customer growth halved after its systems were breached. A class action by Slater and Gordon alleges that “Optus failed to protect, or take reasonable steps to protect, the personal information of its current and former customers”. In response to rising consumer concerns, Australia’s Attorney-General, Mark Dreyfus, has flagged “better laws to regulate how companies manage the huge amount of data they collect, and bigger penalties to incentivise better behaviour”. Reflecting the growing risks and costs of cybercrime, cyber insurance premiums are also rising. Email: the Critical Vulnerability According to the Australian Signals Directorate, Business Email Compromise (BEC) remains a key vector for conducting cybercrime. A form of email fraud, cybercriminals target organisations and scam them out of money or goods by tricking employees into revealing important business information, often by impersonating trusted senders. BEC can also involve a cybercriminal gaining access to a business email address and then sending out spear phishing emails to clients and customers for information or payment. IT Managers Stepping Up Responding to these trends, responsible IT Managers are increasingly focussed on preventing their organisations from becoming the next headline victim of cybercrime. In a survey conducted recently by Tenable, IT leaders said that, while the ability to respond to and recover from cyber incidents remained essential, they’re now focusing more on preventing such incidents altogether. The Best Answer to the Hard Question A proactive and layered strategy for storing, transferring and securing data is essential for keeping cyberthieves at bay. Secure managed file transfer, secure content engines, secure digital rights management, and employee education combine to create the optimal way to prevent data theft and cyber breaches. At Generic Systems Australia , we recommend the class-leading secure managed file transfer solution, GoAnywhere MFT , to keep data safe - at rest, and in transit. Coupled with our Advanced Threat Protection Bundle , we enable organisations to safely collaborate without exposing their systems to the risk of malware gaining a foothold within their IT systems. Seamless integration between GoAnywhere MFT and the Clearswift Secure ICAP Gateway provides anti-virus and malware protection, deep inspection of the content inspection, adaptive data loss prevention, and media type protection. Together, they provide three key defences. 1. Prevents file containing malware from being shared. GoAnywhere provides easy anti-virus protection through the Secure ICAP Gateway to scan all inbound file transfers. It can also detect and automatically strip out active content like embedded malware, triggered executables, scripts, or macros used to extract or hold sensitive data hostage. Advanced Threat Protection “sanitises” files and emails without delaying delivery, guarding against today's leading malware and ransomware (e.g. CryptoLocker, CryptoWall, TorrentLocker, Dridex Dyre, BlackEnergy, etc.) and tomorrow's even more sophisticated threat variants. 2. Blocks sensitive data from being shared. Files with Personal Identifiable Information or other sensitive data can be prevented from being transferred. GoAnywhere Threat Protection can inspect file contents, then stop and block files from being shared, based on policies you define. 3. Redacts sensitive information from files before transfer. Advanced Threat Protection can ensure sensitive data is neither transmitted nor received, detecting and/or removing geotags, document properties, email addresses, and other metadata from documents, and replacing sensitive text with asterisks. Using Optical Character Recognition, it can even remove text contained in scanned images. No question: 'Prevention' is Better than 'Cure' Cyber attacks are inevitable . However, falling victim to them is optional . If you’d like to learn more, and be able to comprehensively reassure your Board about the steps you’ve taken to protect your business’s data, reputation and bottom line, please feel welcome to get in touch with me, Bradley Copson ( mailto:bradley@gensys.com.au ). I’m always happy to have an obligation-free discussion, and even offer you a zero-cost Proof of Concept. At Generic Systems Australia , we’re your Local Experts in Secure Managed File Transfer. Previous Next

< News Increased 3rd Party Data Sharing Increases Data Theft Risk 29 July 2024 The inability to track, control and report sensitive content shared with external contacts is a substantial risk for modern enterprises. And that risk appears to be rapidly escalating, as two-thirds of organisations each exchange sensitive data with more than a thousand third parties. These are some of the key findings from a survey conducted recently by Kiteworks, a US-based data security firm. Sensitive Content Kiteworks defines “sensitive content” as the wide variety of content commonly targeted by cyberthieves. It’s content which poses a significant threat to an organisation once bad actors get their hands on it. Sensitive content includes the data of customers and employees — personally identifiable information (PII), protected health information (PHI), and payment card industry (PCI) data. It also includes an organisation’s intellectual property (IP), legal communications and documents, financials, mergers and acquisitions data, and other types of private and confidential information. Kiteworks says that the key problem with sensitive content is how it does not stay in one place. During daily operations, it is shared not only among employees, but also with partners, suppliers, contractors, legal counsel, accountants, auditors, and more. More Comms Channels = More Risk Efficient organisations are always searching for more “frictionless” ways to move their data. However, as their number of communication channels with external parties grows, so too does the potential opportunity for bad actors to intercept and steal the data. That escalating risk is borne out by Kiteworks’ analysis. They found that organisations with more than seven communication tools experience ten plus data breaches, which is 3.5 times higher than the aggregate of those experiencing one to ten breaches. File Size Limits Exacerbate Risks The file size limits imposed by many content communication tools are a key contributor to the risks of moving data. Frustrated employees simply trying to do their jobs will sometimes use insecure and unauthorised consumer-grade file sharing services to bypass organisational limitations. Even for those employees who always follow the rules, the resulting workarounds can trigger significant waste of staff time. More than 30% of organisations surveyed by Kiteworks needed to implement workarounds due to file size limits for email, file sharing, and managed file transfers over 50 times per month. Around 10% said they must do so over 100 times per month. IT Teams Stepping Up Switched-on IT teams are increasingly focused on addressing their organisation’s need to protect sensitive content. A popular solution is to unify communication tools and channels to secure sensitive content communications. Their primary drivers for change may vary – from protecting intellectual property and corporate secrets to mitigating litigation, avoiding regulatory violations and protecting their brand reputation – but the way they are addressing these risks is similar… Control Through Consolidation Consolidating communication tools onto a single platform needs to be a foundational element of an organisation’s cyber defences. By reducing the number of disparate tools used for content communication, they can significantly lower the risk of data breaches and improve operational efficiency. Kiteworks’ survey shows that organisations with fewer communication tools experience fewer breaches. Tool consolidation significantly enhances security. MFT Consolidates, Automates, Improves Efficiency Managed File Transfer (MFT) software is a powerful technology which comprehensively addresses the risks and challenges of moving information within an organisation, and with external suppliers, partners and customers. MFT simplifies the complexities of data transfer by offering centralised control, encryption, and auditing capabilities. A significant advance on traditional approaches, MFT provides enhanced security protocols, ensuring data privacy during transmission and storage. And it does so via a user-friendly interface, which is easy to use for even non-technical employees. In addition to consolidating the plethora of disparate data exchange channels employees create during an organisation’s evolution, MFT technology provides an array of organisation advantages: Security: MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. No Size Limit Straitjacket: The best MFT solutions enable organisations to set file size limits appropriate to their teams’ needs. They also offer “persistence protocols” which ensure large files are fully transmitted to their intended destinations. Efficiency: MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance: In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability: Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration: In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. The Best MFT At Generic Systems Australia, we recommend the industry’s class-leading MFT solution, GoAnywhere MFT . GoAnywhere is consistently declared by independent experts to be the best-in-class MFT solution. Besides achieving the highest overall score in the MFT category, GoAnywhere is also ranked highest for Vendor Capability Satisfaction, including the key dimensions of: • Business Value Created • Breadth of Features • Quality of Features • Product Strategy and Rate of Improvement • Useability and Intuitiveness • Vendor Support • Ease of Data Integration • Ease of Customisation • Availability and Quality of Training, and • Ease of Implementation GoAnywhere MFT's combination of versatility, security, ease of use, and budget-friendliness has propelled it to the top of the MFT market. Gain Expert Local Advice At Generic Systems Australia , we’re Australia’s and the Asia-Pacific region’s experts on MFT in general, and GoAnywhere in particular. If you’d like an obligation-free discussion about how we could help you keep your organisation’s sensitive content safe, please feel welcome to get in touch . We’re always happy to have an obligation-free discussion, and even offer a free Proof of Concept. Previous Next

< News Why has Managed File Transfer become a “Must-Have”? 29 Apr 2025 The rise and rise of interconnected business and cloud data storage has made it more challenging than ever for organisations to secure their electronic perimeters. It’s no longer enough to monitor on-premise systems and internal networks. For the value of data to be unlocked, it must be active. However, the very act of transmitting your valued data exposes it to increased risk of interception, hijack and exploitation. Any electronic exchange with business partners, suppliers and customers is at risk. Storing and retrieving data with cloud providers further exacerbates that risk. Cyber Crime Wave In 2024, cybercrime cost Australian organisations an average $4.2M per breach, a significant increase from previous years. Small businesses reported an average cost of $49,600 per cybercrime incident, while individuals reported losses averaging $30,700. The Australian Signals Directorate (ASD) received over 87,000 cybercrime reports during the year. It’s generally easier to build cyber security defences around static, on-premise data. However, that leaves the majority of business data interactions vulnerable. This is where a Managed File Transfer (MFT) solution – enabling more secure and more efficient data sharing – plays a crucial role. MFT in the Defensive Line MFT protects the movement of messages, data and files inside and outside of an organisation. And as a bonus, it also makes that movement more efficient and reliable, outpacing and outperforming applications such as file transfer protocol (FTP), hypertext transfer protocol (HTTP), and secure file transfer protocol (SFTP). When you consider the advantages MFT offers modern, data-driven enterprises, it’s unsurprising that its popularity continues to surge past its 2024 estimated global value of $12.6B. Encryption : MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Efficiency : MFT automates repetitive tasks. This not only reduces human error, it saves significant employee time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance : In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability : Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration : In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. Local MFT Experts At Generic Systems Australia we have decades of experience installing and customising MFT solutions to suit the needs of Australian and New Zealand businesses. If you’d like to explore how MFT can boost your organisation’s security and efficiency, please feel welcome to get in touch . I’m always ready to have a broad-ranging, no-obligation discussion. If you’d like, I can even organise a quick proof-of-concept to demonstrate how MFT can be easily tailored to your organisation’s specific needs. At Generic Systems Australia, we’re your local experts in Managed File Transfer. Previous Next

< News ‘Cyber Trust’ needed to tap EOFY splurge 25 June 2024 Australians are shifting their End of Financial Year (EOFY) shopping focus to online deals and security, as they spend an estimated $10.1B in EOFY sales this month. New research from PayPal indicates that 38% of Australians plan to participate in EOFY sales this year. 42% of those say they will primarily shop online. Despite the growing trend of online shopping, almost all Australians (93%) are concerned about online security. Fake retail sites have begun to use generative AI to appear more convincing, and 40% of Australians are more concerned about their online security now than they were a year ago. Implications for Retailers Growing customer anxiety about e-commerce makes it more important than ever before for companies to establish trust in the security of their systems. With customers beginning to question the security of a company’s systems before handing over credit card and other information, companies need to be able to provide reassurance - and proof – that their transactions and personal data will indeed be secure. In fact, actively promoting the security of company systems may even become a point of positive marketing differentiation for companies that get ahead of these concerns. Earning Customer Trust A proactive and layered strategy for storing, transferring and securing data is essential for storing customer data, and effecting online transactions. Secure managed file transfer, secure content engines, secure digital rights management, and employee education combine to create the optimal way to prevent data theft and cyber breaches. At Generic Systems Australia , we recommend the class-leading secure managed file transfer solution, GoAnywhere MFT , to keep data safe - at rest, and in transit. Coupled with our Advanced Threat Protection Bundle , we enable organisations to safely store and transmit only the customer data they intend, without exposing their systems to malware. If you’d like to learn more about how to earn potential customers’ trust in your data handling practices through layered cyber defences, please feel welcome to get in touch with me, Bradley Copson ( mailto:bradley@gensys.com.au ). I’m always happy to have an obligation-free discussion, and even offer you a zero-cost Proof of Concept. At Generic Systems Australia , we’re your Local Experts in Secure Managed File Transfer. Previous Next

New Cyber Laws Passed – What Australian Businesses Need to Know and Do Earlier this week, the Australian Parliament passed a suite of legislative reforms designed to enhance Australia’s cyber security. The reforms include a raft of new requirements and obligations on Australian businesses. About the Legislation Based on recommendations by the Parliamentary Joint Committee on Intelligence and Security, the new legislation addresses a number of proposals initially set out in Australia’s 2023 – 2030 Cyber Security Strategy, and spans three separate Acts: the Cyber Security Act 2024 (Cyber Security Act); the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024; and the Security of Critical Infrastructure and Other Legislation Amendment (Enhanced Response and Prevention) Act 2024 (SOCI Amendment Act). Mandatory reporting of ransom payments, and the introduction of a new voluntary information sharing regime, will have the most immediate impact on organisations. Mandatory reporting of ransomware payments Ransomware attacks are rife across Australia. The Australian Signals Directorate (ASD) reported that this form of cyber extortion accounted for 11% of all cyber incidents to it in 2023-2024, up from 8% in the previous year. The Government had previously pursued a ban on ransom payments. However, its position has since moderated somewhat. The Cyber Security Act only requires organisations to report ransomware payments to the Department of Home Affairs and the ASD. This new reporting obligation will commence at latest six months after the Act receives royal assent (potentially earlier by proclamation) and applies broadly to: organisations which are a responsible entity for a critical infrastructure asset; and other private sector organisations which conduct business in Australia with an annual turnover exceeding a threshold (to be specified - likely to be A$3M). Ransomware reports are required to be made within 72 hours of making a payment (not the receipt of a demand or the discovery of a ransomware attack). Difficult Decisions The requirement to report payments will need to be taken into account by Boards when considering whether to pay a ransom. The Government’s general view on ransoms continues to be that organisations should not pay them. It reasons that payments don’t guarantee the recovery or confidentiality of stolen data, but do encourage cyber attacks to proliferate. Organisations in receipt of ransom demands are left to ponder several competing considerations… Paying a ransom could potentially contravene sanctions (such as the one imposed on Aleksandr Ermakov, the individual responsible for the 2022 Medibank data breach) or anti-money laundering laws. Company Directors fulfilling the duty of care to act in the best interests of their organisation will need to balance the risks of payment - commercial damage, incentive to re-target, uncertainty of data recovery – against the risks of not paying - loss of systems data, reputational damage, third party claims, lost customers and business disruption. If a ransom payment is made, then the new mandatory reporting obligation will be in addition to other applicable reporting requirements an organisation is subject to. These could include the Privacy Act 1988, the SOCI Act, and continuous disclosure obligations under the ASX Listing Rules and CPS 234. In fact, it’s important that Cyber Incident Response plans developed by organisations specifically address these overlapping requirements, taking into account the various regulators and timeframes of each. Be aware that, for any entities regulated under the SOCI Act, it’s also conceivable that the Government could use its directions power to direct an entity to pay - or not pay - a ransom. An organisation which fails to comply with mandatory ransom reporting will incur a civil penalty of 60 penalty units (currently A$93,900). Voluntary reporting regime A new National Cyber Security Coordinator (NCSC) is being established under the Cyber Security Act to lead a whole-of-government response to significant cyber security incidents. The Act provides a framework for the voluntary disclosure of information by any organisation operating in Australia, or any responsible entity under the SOCI Act, to the NCSC relating to cyber security incidents. However, it imposes various limitations on how the NCSC may further use and disclose information voluntarily provided by entities, depending on the significance of the incident. Non-significant cyber security incidents: Information can be used for limited purposes such as directing the reporting entity to assistance services, coordinating a government response, and informing Ministers. Significant cyber security incidents: Information can be used for broader ‘Permitted Cyber Security Purposes’. These include preventing or mitigating risks to critical infrastructure or national security, and supporting intelligence or enforcement agencies. A cyber security incident is deemed “significant” if: there is a material risk that the incident has seriously prejudiced, is seriously prejudicing or could reasonably be expected to prejudice the social or economic stability of Australia or its people, the defence of Australia or national security; or the incident is, or could reasonably be expected to be, of serious concern to the Australian people. Information voluntarily provided by organisations to the NCSC is subject to limited use protections similar to those which apply to information disclosed as part of a ransomware payment report. The new voluntary reporting regime and corresponding limited use protection has come into immediate effect. Limited use protection The Cyber Security Act outlines how businesses should work with the NCSC and other government agencies to obtain assistance and guidance when responding to cyber incidents. It also provides businesses with certain limited use protections when collaborating with the government’s cyber security agencies - a legislative foundation for the CISA Traffic Light Protocol government agencies have recently offered when assisting organisations. Such protections were requested by business lobby groups. They provided feedback during the public consultation period that disclosing information about a data breach could risk exposing an organisation to further regulatory or enforcement action, adverse publicity and litigation. Further, if disclosing a cyber incident was determined to be against an organisation’s best interests, its directors could potentially be in breach of their duties in approving the disclosure. That could in turn expose directors to enforcement action from ASIC. Counterweighing these concerns, the Government believes that sharing information on current threats and incidents can help other organisations avoid similar incidents. In balancing these competing interests, the Cyber Security Act limits the purposes for which information contained in a ransomware payment report or voluntarily report provided to the NCSC can be used or disclosed. The NCSC (and any Government agency it coordinates with) cannot record, use or disclose the information provided for the purposes of investigating or enforcing or assisting in the investigation or enforcement of any contravention of a Commonwealth, State or Territory law. An important exemption from the limited use protections are that crimes and breaches of the limited use protections created by the Act. In this way, the protections stop short of being a full “safe harbour”. Information provided under these protections isn’t admissible in evidence against the disclosing entity, including criminal, civil penalty and civil proceedings (including a breach of the common law). And, the provision of information to the NSCS does not affect any claim of legal professional privilege over the information contained in that information. These limited use protections will be of value to organisations disclosing information to the Government about cyber incidents. However, directors should bear in mind the notable gaps in the protection they provide. For example: Information provided can’t be used or disclosed for the purposes of investigating or enforcing any contravention by the reporting entity of another law (whether federal, state or territory), other than a law that imposes a penalty or sanction for a criminal offence. This means that if the ransomware report indicates that a payment was made in breach of relevant sanctions laws, then the limited use protection will not prevent the use of the report in a subsequent investigation or enforcement action. While information provided to the NCSC cannot be obtained from the NSCS by regulators or government agencies, the protection offered under this Act does not prevent regulators from obtaining the underlying information through other means, including via regulatory investigatory powers or where provided under other mandatory reporting regimes, such as those in the Privacy Act 1988, the SOCI Act, the Telecommunications Act 1997 and the ASX Listing Rules continuous disclosure obligations. So, cyber incident notifications provided to the ACSC under the SOCI Act are not captured by the limited use protection, even if that information is also voluntarily provided to the NCSC or detailed in a mandatory ransomware report. A similar limited use protection has been introduced via the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024 for cyber incident information voluntarily shared with the ASD. Other Inclusions in the Legislation This article has focused on developments within the new Cyber Security legislative reforms which will most impact companies and organisations. However, in the interests of completeness, here is a brief overview of other key developments covered in the legislation: Mandated Security Standards for Internet of Things (IOT) Devices. These standards will be detailed in legislative rules, with suppliers required to provide a statement of compliance for devices supplied to the Australian market. New Cyber Incident Review Board. This independent advisory body will be empowered to conduct no-fault, post-incident reviews of significant cyber security incidents and provide recommendations and information to both the private and public sector. It will have the power to compel entities to provide information about significant cyber security incidents. Critical Infrastructure definition expanded. Data storage systems which hold business critical data have been added to the definition of critical infrastructure assets. This closes a gap in the regulations which became apparent in the aftermath of the Optus and Medibank data breaches. Expanded Incident Response Powers. The Government will now have the power to direct an entity to take, or not take a specific action, in the event of a cyber incident affecting critical infrastructure. Security and incident notification obligations moved from the Telecommunications Act 1997 to the SOCI Act, consolidating the cyber obligations of telecommunication carriers and carriage service providers under a single piece of legislation. What Organisations Should Do Cyber security response plans should now be reassessed and upgraded to ensure they align to the new mandatory ransomware reporting requirements. Playbooks and procedures should take account of how an organisation plans to engage with cyber security authorities, bearing in mind the extent - and limitations - of the defined limited use protections. Focus on preventing cyber incidents - not just responding to them. A Managed File Transfer (MFT) solution such as GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect your data. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection facilitates safe collaboration with external parties, helping to prevent malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Finally, organisations should seek professional legal counsel in determining and responding to their obligations and responsibilities under the new Cyber Security legislative reforms. The information provided in this article has been general in nature, and the interpretations and advice outlined above should not be interpreted as professional legal advice.

Seamlessly Integrate GoAnywhere with ANY Cloud Cloud Connectors enable Fortra's GoAnywhere MFT, the world’s leading managed file transfer solution , to transfer files easily and securely between your organisation and external cloud services and applications. For example: Let’s say one of your trading partners requests an important file and wants you to share it via a folder in Dropbox. Or perhaps you have contacts or billing information you want to update automatically in Salesforce. Cloud Connectors enable you to do so, easily. Broad Range Cloud Connectors are easily downloaded from GoAnywhere MFT’s integrated Marketplace, which features Connectors for most common cloud services. Available "Out-of-the-Box Cloud Connectors Check availability Cloud Connectors can integrate with available on-premises and online versions of third-party software unless otherwise noted. Unique Custom Connector Service No Marketplace Connector for your special Cloud…? No problem! At Generic Systems Australia, we can design and implement Custom Connectors for you, using GoAnywhere’s Cloud Connector Designer. Contact Us Configuring Cloud Connectors is Easy! Once a Cloud Connector is installed, you can configure the connection properties as a GoAnywhere Resource. With this resource, you only need to specify the connection once before being able to seamlessly reuse it in any of your workflows and cloud file transfers. A Cloud Connector definition contains the various actions required to communicate with cloud applications. For example: authentication logging file transfer file management error handling In GoAnywhere, these actions appear as elements located under the Cloud Connector in the GoAnywhere Project Designer. Elements can be incorporated into your workflows alongside other project tasks, and processes can even be automated between multiple web and cloud services at once Contact Us

< News 5 Signs You Need a Managed File Transfer Solution 14 Nov 2023 5 Signs You Need a Managed File Transfer Solution Does your organisation rely on transferring sensitive data between employees, customers and trading partners? Most do. And that means just one wrong move by an employee – for example, failing to encrypt a sensitive file – could land you with a huge fine, and lose you customers. So it’s worth spending a moment considering how your team is performing the regular, essential task of moving data around. And, to ask the key question: “Is it time I installed a better, safer and more efficient way to transfer data?” Here are some of the key signs that your business is ready for a Managed File Transfer solution. Sign 1: Still Using Outdated Ways to Send Data A surprising number of organisations still rely on outdated protocols and clunky scripts to move precious data around. However, as I explained in a recent article, these legacy methods increase the risk of human error, take time away from more critical tasks, and are difficult to maintain. A Managed File Transfer (MFT) solution like GoAnywhere MFT is easy to use, easy to audit, requires little maintenance, and removes manual tasks from your stretched IT team’s To Do list. Sign 2: Targeted by Cybercriminals Ask your IT team how much growth they’re seeing in attempted cybercrime incursions. Frightening, isn’t it!? With hackers escalating their efforts to extort your business and customers, it’s more essential than ever to secure your data and maintain a ‘circle of trust’ with your supply chain partners. A leading MFT, such as GoAnywhere MFT, employs the latest encryption algorithms to reduce the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Sign 3: Need to Comply with Government & Industry Regulations In response to escalating cybercrime, governments and industry regulators are imposing ever greater requirements on business to ensure they protect consumers’ personal data. From health data (hospital records, test results), to banking data (debit and credit card numbers, bank account details), to identity data (home address, government id), businesses that fail to take responsible measures to protect sensitive data face growing sanctions. Even worse, a breach may not only cost your organisation time and money to remediate, it may ruin your reputation. A leading MFT, such as GoAnywhere MFT, helps ensure your file transfers comply with regulatory requirements such as PCI DSS, HIPAA, HITECH, and GDPR. Features like auditing, reporting, role-based access, secure protocols, centralised security controls, encryption, and key management protect employee and consumer data from harmful security mishaps. Sign 4: Need to Exchange Data in the Cloud Many organisations are moving business processes to the cloud, and now need to exchange files with trading partners in the cloud. But how can transfers to and from the cloud, over public telecommunications networks, be protected? From streamlining and automating cloud file transfers to platforms like Amazon Web Services, and Microsoft Azure, to integrating with popular web and cloud services like SharePoint and Google Drive, working with a partner in the cloud using an MFT is a smooth, reliable and safe process. Sign 5: Need to Adapt to Changing Network Conditions Research by Rand Group found that a single hour of system downtime can cost a medium-sized business a six figure sum. As organisations and trading partners become increasingly integrated, it’s critical that file transfers are performed without delay or disruption. Whereas a document containing a batch of important transactions may once have been delivered over several hours, today’s fast pace of business requires it to take mere seconds. An enterprise-calibre file transfer solution should have a high availability plan in place. The right solution will provide active-passive and active-active (i.e. clustering) methods for organisations who need to keep their processes running no matter the situation at hand. Clustering provides the best high availability by running multiple servers simultaneously. Therefore, if one goes down, file transfers and workflows will continue to run on other servers so communication with your trading partners won’t be interrupted. Seen the Signs…? If you’ve observed any of the above warning signs in your business, it may be time to consider upgrading to a secure MFT such as GoAnywhere. The acknowledged leading Managed File Transfer offering, GoAnywhere is an all-in-one solution, automating and encrypting file transfers from a centralised dashboard. It not only simplifies the completion of critical business initiatives, but also reduces the time spent on manual file transfers and in-house processes. GoAnywhere saves businesses time, money, and reputation. If you’d like to learn more about how GoAnywhere MFT could add to your organisation’s bottom line, please feel free to contact me ( bradley@gensys.com.au ), or read more at the Generic Systems Australia website. I’d be happy to offer you an obligation-free discussion, no cost trial, or Proof of Concept. Bradley Copson, Business Manager, Generic Systems Australia “Local Experts in Secure Managed File Transfer” Previous Next

Our SFT Threat Protection Bundle can automatically catch and kill email threats before they enter or leave your organisation. This brief video shows how. Review the video below: RESOURCES HOME

MFT Local Buyer's Guide Finding the right Managed File Transfer solution for your organisation may not be easy... with dozens of factors to consider - including industry and government compliance requirements, cloud vs on-prem solutions, critical cybersecurity protections, pricing models and more. In this MFT Local Buyer’s Guide, you’ll find the key considerations, the questions you need to ask vendors, and a wealth of other advice to help you successfully evaluate MFT solutions. To receive our Local Buyers' Guide, simply submit your email address below: First name Last name Enter your email address Phone You'll receive the Buyers' Guide shortly! RESOURCES Receive Report HOME

< News Tame the File Transfer Time Sink 23 Oct 2023 When asked “How could you get more done at work?”, most people are quick to respond: “Fewer meetings, please!” However, research has revealed that other hidden time sinks may be an even greater drain on our personal productivity. For example: the amount of time lost while team members manually share files and data between themselves. A recent report found that a typical desk worker now uses 11 different applications to complete their tasks. during the course of their working day. According to research by Productiv , most company departments use between 40 and 60 different applications. Company-wide, that number sprawls to more than 200 apps. IT tools are designed to enhance our collaboration and productivity. But when different parts of a business adopt different tools, with different file formats, it opens up a black hole of time-wasting file translation and transference across the entire organisation. So, how can we help our employees spend more time productively contributing to the organisation, and less time on the drudge work of wrangling files…? Ideally, we can work to rein in the proliferation of apps across our organisations, standardising on a common set of enterprise IT tools. But that can be easier said than done. It takes time – and even some business risk – to wean teams off their familiar tools and train them on new ones. Until then, a Managed File Transfer (MFT) solution can help . With GoAnywhere MFT, data can be translated to and from a variety of widely-used formats without having to write cumbersome scripts or programs. Its comprehensive Extract, Transform, and Load features enable data values to be mapped, formatted and modified between source and target files automatically. Even better, GoAnywhere's secure collaboration features make connecting and sharing between employees easier and faster - even when they’re mobile. Features include an intuitive browser-based web client for performing ad-hoc file transfers, enterprise file sync and sharing using GoDrive, and a handy mobile application for moving files quickly while on-the-go. The benefits of using an advanced MFT like GoAnywhere continue well beyond the point where your team has happily standardised on common enterprise tools. The same flexibility and automations that enabled your team to eliminate their internal productivity time sink are just as useful in improving your interactions with customers and supply chain partners. Time to Tame This Time Sink? If you’d like to discuss how GoAnywhere MFT could help boost your organisation’s productivity and bottom line, please feel free to contact me ( bradley@gensys.com.au ) for an obligation-free discussion, or read more at Generic Systems Australia . Bradley Copson Business Manager Generic Systems Australia Previous Next