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< News Nine Real World Experts Share How They’re Leveraging GoAnywhere 13 Feb 2025 A great way to learn about the value of a Managed File Transfer (MFT) solution is to hear from those who use one. Fortra have published a useful eBook “MFT's Role in Business: IT Leaders Weigh In” in which nine IT and security professionals share their experiences using Fortra’s GoAnywhere MFT . Meet the Experts · Chris Payne, Director of Strategic Alliances & Technical, Pro2col · Paulina Sumska, Regional & Supplier Security Coordinator, Canon · Heath Kath, Lead Solutions Engineer, Fortra · Christian Toon, Head of Cyber Professional Services, Pinsent Masons · Antonio Sanchez, Principal Evangelist, Fortra · Jay Triche, Senior Programmer/Analyst, Lamps Plus · Steve Merrigan, IT Operations Senior Specialist, BT · Loveleen Trotter, Solutions Architect, Fletcher Building · Matthew Hankinson, Infrastructure Manager, Seven Network MFT in Action MFT enables organisations to transfer large quantities and sizes of files securely and quickly, every time. It: · leverages secure file transfer protocols; · encrypts file transfers; and · employs authentication and authorisation to their recipients safely. However, as the class-leading MFT , GoAnywhere MFT goes several steps further. It turbo-charges your organisation’s efficiency by replacing repetitive, manual processes with centralised, automated, and fully-compliant ones. Unsafe legacy scripts can be replaced with automated workflows. Files transfer securely, when and where you say, and without a team of people spending valuable resources - every time - to ensure it happens. Large files can be sent quickly. GoAnywhere’s built-in transfer technologies accelerate file transfers at speeds up to 10Gbps - hundreds of times faster than typical FTP. And it achieves that even in environments experiencing packet loss or latency. GoAnywhere also features bundles for threat protection and secure collaboration. You can secure all incoming files against malware, encrypt all outgoing files, and even control access permissions once they’ve left your network. Encryption and compliance are further benefits. Files stay safe at rest and in motion, which builds trust and credibility across supply chain partners. With so much data transfer occurring in cloud environments, GoAnywhere MFT deploys on AWS, Microsoft Azure, and other cloud computing platforms to give you the same level of coverage no matter where you keep – or send – your data. Leveraging MFT As the experts explain in the eBook, organisations can scale their use of GoAnywhere’s features and technologies, starting with the basics and then exploring and expanding the solution’s more advanced features to supplant operations traditionally performed by specialised middleware. From integrating with web services to drive automation, to customising unique solutions complete with bespoke emails, nearly any file transfer capability is possible. If you’re wondering “could an MFT do that?”, this eBook may well have the answer. And with GoAnywhere MFT, that answer most often is “Yes!” If you’d like a complimentary copy of “MFT's Role in Business: IT Leaders Weigh In”, just let us know via the link on our Resources page. Previous Next

< News Black Friday Sales Splash Creates Data Surge 12 Nov 2024 Data transfer traffic is already surging across Australia as many online retailers jump the gun and promote Black Friday Sales early this year. Australians are set to spend a record $6.7B during the Black Friday/Cyber Monday weekend, according to Roy Morgan Research. An increase of 5.5% on last year, this level of spending will mean Black Friday has well and truly eclipsed Boxing Day as Australia’s top shopping event of the year. 50% of Australians plan to participate in the annual sales splurge, according to Future Publishing Australia’s inaugural Consumer Confidence Report. Of these, 45% plan to find their Black Friday deals online. Data Transfer Tsunami The surge in sales will in turn create a tsunami of data transfers, as businesses transact, process orders, and share a variety of e-commerce files with their supply chain partners. For some businesses – those still using outdated file sharing technologies like email and FTP – this will be a hugely stressful period. They’ll need to be hyper vigilant for lost orders, failed file transfers, and man-in-the-middle hack attacks. Other businesses - those taking advantage of modern, automated file transfer technologies such as Managed File Transfer (MFT) - will surf the data tsunami with ease. MFT will comprehensively address the risks and challenges of moving information, both within their organisation, and with external suppliers, partners and customers. Through centralised control, encryption, automation and auditing, MFT will provide the security, efficiency, reliability and scalability that FTP and email never could. “Cyber Trust” Consumer trust in retailers’ e-commerce transactions will be an even more important factor in eventual sales numbers this year. High profile hacks of consumer data over the past 12 months are leading consumers to question the security of a company’s systems before handing over credit card and other information. Companies will need to be able to provide reassurance – and proof – that transactions and personal data will be secure. Companies with MFT will be better able to provide that reassurance, keeping a clean history as responsible guardians of customer data. Shopper Shift Chris Ferguson, commercial director APAC at Future Publishing Australia, described the popularity of Black Friday in the local market as a “pivotal” change in the retail landscape. “Consumers are increasingly drawn to the prospect of early savings and the convenience of online shopping, so retailers anticipate and accept this new reality to capture their share of the market.” He said that, despite the current economic climate, his research showed Australians remained committed to their festive spending plans. 56% of Australians still plan to spend the same amount as last year on Christmas gifts, while 21% intend to spend even more. Australian Retailers’ Association CEO Paul Zahra said retailers were “pulling out all the stops to ensure they have the best product lines and gift solutions, customer service offerings and enhanced online platforms to make shopping during this peak season more seamless than ever.” He said most discretionary retailers expect to make up to 66% of their annual profit during peak season. Surf the Tsunami Generic Systems Australia are Australia’s experts in deploying Managed File Transfer and other layered defences, such as Advanced Threat Protection . We routinely help local organisations better manage their file transfers, seamlessly scaling up to meet the heightened demands of sales events like Black Friday. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can level up your file transfer approaches. I can even arrange a simple, zero-cost Proof of Concept. Previous Next

< News When Your Data Transfers are Mission Critical 16 Apr 2026 Four astronauts travelling at 39,472 kph, experiencing up to 3.9Gs, in a craft enduring up to 2,760 degrees C during a 217.5 hour journey… Failure was not an option. When Artemis II launched, every subsystem on the spacecraft need to operate under that single, unforgiving expectation. The mission depended on thousands of interconnected components - navigation systems, life‑support modules, telemetry feeds, ground‑station relays - all working in perfect synchrony. “Mission critical” takes on a whole new meaning in spaceflight. It’s a requirement for survival. Safe Transfers Enterprises are similarly reliant on the safe transport of mission-critical data. For decades, file transfers were treated as background plumbing. Hand-coded scripts, cron jobs, SFTP servers and the like quietly shuffled data between systems. But as organisations have become more interconnected, regulated, and digitally dependent, file movement has shifted from a technical afterthought to a strategic risk surface. In many industries, a failed - or even delayed - file transfer can halt production, disrupt a complete supply chain, break customer trust or trigger a compliance breach. The stakes have risen dramatically. Mission Critical MFT That’s why Managed File Transfer (MFT) solutions have become mission-critical. Just as NASA relies on hardened, observable, automated data flows to keep astronauts safe, enterprises rely on MFT to guarantee the integrity, security, and reliability of their data exchanges. MFT platforms provide the same qualities that make space missions possible: predictability, visibility, and control . They replace brittle scripts with governed workflows, enforce encryption and authentication across every transfer, and deliver real‑time monitoring so teams can see issues before they become outages. Parallels There’s another interesting parallel between enterprise data transfers and the Artemis II mission: ecosystem complexity . These days, NASA coordinates with international partners, contractors, and ground networks. Enterprises face their own version of this - cloud providers, SaaS platforms, regulators, logistics partners, financial institutions. Every connection is a dependency, and every dependency increases risk. MFT provides the secure, standardised backbone that keeps these ecosystems functioning without friction. Finally, Artemis II reinforces a truth all enterprises are now confronting: automation is no longer optional . Rockets On Rails Those who followed the Artemis II mission closely were sometimes astonished by how automated spacecraft have become - especially in comparison to the Apollo moonshot era. NASA and its commercial counterparts have significantly automated space missions to increase resilience and reduce the risk of human error. MFT does the same by orchestrating transfers, validating data, retrying failures, and maintaining audit trails without manual intervention. Artemis II helped remind the world what mission‑critical really means. Modern enterprises are discovering the same reality. When data movement underpins revenue, compliance, and customer trust, MFT becomes more than infrastructure. It becomes the system that keeps your organisation safely on course. Help at Hand Unlike modern day moonshots, installing an MFT solution can be quick, easy and inexpensive. At Generic Systems Australia , we’re local experts in MFT. Our decades of experience assisting companies to install and leverage leading MFT solutions such as GoAnywhere MFT have made us Fortra’s Top MFT Partner in Australia and New Zealand (and a top ten MFT partner globally). If you’d like to discuss how we can support your mission-critical data transfers, please feel welcome to get in touch with me . Previous Next

Our SFT Threat Protection Bundle can automatically catch and kill email threats before they enter or leave your organisation. This brief video shows how. Review the video below: RESOURCES HOME

GoAnywhere Gateway provides an additional layer of security when exchanging data with your trading partners, enabling you to keep file sharing services and documents safely in your private/internal network. This datasheet summarises its key technical features. View Report RESOURCES HOME

< News How We Became Mr Fixit to Solve a Customer’s ERP Problem 10 Sept 2025 While GoAnywhere is at core a Managed File Transfer solution, its many advanced features make it useful in lots of other ways. Take, for example, the way we were able to use it to help one of our customers wrestling with deficiencies in their ERP system. FMCG Fix This customer — a well-regarded manufacturer of perishable fast moving consumer goods — is critically dependant on legacy ERP software to accept, analyse and prepare invoices for incoming customer orders. Their ERP system aggregates these orders and alerts suppliers to the quantities of ingredients necessary for the business to fulfil each day’s orders. It also invoices customers for the orders they’ve placed. However, our customer was experiencing an increasingly prevalent problem. Their ERP software was mishandling orders and invoices where customers had changed their mind and amended their order after they’d already been invoiced. Every time the ERP system mishandled one of these amended orders, our customer’s dispatch staff would need to have an IT department colleague manually fix the problem. This was taking 20 minutes each time. And as their business continued to grow, what had once been a minor inconvenience was turning into a major time sink and drain on efficiency. Worse, not only were the manual order corrections wasting more and more valuable employee time, but sometimes, suppliers found themselves unable to provide the additional quantities of ingredients requested too late in the day. Overseas vendor – underdone service Of course, our customer’s first call was to their global ERP software vendor. However, that vendor wouldn’t commit to fixing the deficiency in their software until a future version release, many months away. Our customer needed a workaround until then. GoAnywhere to the Rescue Our customer called us to see whether we could help. And, being locally available and committed to providing excellent customer support, we found a way to do so — quickly! Our expert technician was able to cleverly leverage GoAnywhere’s advanced flexibility in an unexpected way. His solution lay in a novel use of GoAnywhere’s “Secure Forms” functionality. Secure Forms Briefly, GoAnywhere’s Secure Forms enable a business to collect sensitive data and files through customisable, web-based forms, securely transmitted via HTTPS. These forms can be tailored with specific input fields, labels, and file upload components. When submitted, these Forms trigger a GoAnywhere Project — an automated workflow which processes the input, handles file transfers, and returns output files or confirmation messages to users. They streamline data intake, reduce reliance on email or fax, and ensure secure, standardised submissions easily usable by other IT systems. Our technician was able to utilise GoAnywhere’s Secure Forms because they use JDBC (Java Data Base Connectivity) to transfer data from a variety of IT systems to SQL databases. That’s a commonly used kind of database, and unsurprisingly, was the kind of database used by our customer’s legacy ERP system. We were able to leverage GoAnywhere’s functionality to automatically update pricing and order quantities and recalculate totals, enabling invoices to be correctly amended and re-processed. It took us just a few days to design, test and implement this fix. And our happy customer was able to get on with what they were best at: growing their business and creating ever more happy customers of their own! Here to Help At Generic Systems Australia we’re on the ground in your time zone and ready to help your Australian or NZ organisation take advantage of GoAnywhere MFT’s incredibly flexible capabilities. As experts in Managed File Transfer solutions, we’ve assisted businesses of all sizes to protect their customer data and secure their file transfers, keeping their operations running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you. Previous Next

< News GoAnywhere Version 7.8.0 Released 5 May 2025 Great news for those using the world's most advanced Managed File Transfer solution. GoAnywhere MFT 7.8.0, GoAnywhere Agents 2.4.0 and GoAnywhere Gateway 3.3.0 have just been released. These new versions feature many useful updates including handling of Azure Storage, security updates, component updates, and much more. Head over to your client portal to see the Release Notes. For GoAnywhere MFT check out the release notes for 7.7.0, 7.7.1 and 7.8.0. Previous Next

< Case Studies Keeping Ahead of Competition in Commercial Real Estate Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share the many ways in which an international commercial real estate firm leverages the flexibility of GoAnywhere MFT . One commercial real estate company has a mission to redefine their industry with long-term investments in people and technology that deliver actionable insights and create the best customer experience. They’ve also made it their mission to ensure any data they’re transferring is transferred securely. This corporation is an industry-leading commercial real estate company that offers a robust suite of services to its multifamily and commercial property clients. They offer services in commercial real estate investment sales, mortgage banking, and mortgage servicing. They now operate worldwide, have over 1,000 employees, and have closed billions of dollars in production volume. GoAnywhere MFT plays a key role in their success. Retiring REST A Senior Engineer provided some insight into the company’s three-year usage of GoAnywhere. Originally, when they needed to wire SFTP files to the bank, they used a homegrown tool, built internally and solely for the purpose of SFTP transfers to wire payments. However, because processes were taking too much time, they decided to look elsewhere for a better solution. What they found exceeded their original expectations. Prior to implementing GoAnywhere MFT, the process of keeping data consistent was a challenge. Stated the Senior Engineer: “Before GoAnywhere, we used the same REST call and put data in the SQL Server, but I was having a hard time with Windows vs. AWS and Azure and getting the same data repeatedly.” With GoAnywhere, Windows can grab data easily and consistently. Daily Deliveries Once the Senior Engineer learned the product, which didn’t take long, they were an expert in GoAnywhere. Now, more than 1,715 jobs are run each day. Most of the file transfers are B2B, moving from the company to a financial institution of some sort. “We wanted something that could go to a database seamlessly. We must get files to the bank in a very timely matter. Every wire file goes to the Federal Reserve and must get a Federal Reserve number before it can be funded to the bank. That all takes time. You don’t want to be at a standstill at 5:00 pm on a Friday trying to figure out why you can’t get a wire file to a bank! They’re funding loans that are $40 million!” Now the Senior Engineer can set up new transfers in just two minutes once they have all the information and can execute transfers in 10 seconds. If it clears, transfers start and stop in about one second! “Currently, we have 63 projects running in the GoAnywhere scheduler. We started with 15 and it has grown from there.” Mortgage Rate Magic Aside from the daily deliveries, the company also utilises GoAnywhere to stay one step ahead of their competition and offering the best mortgage rates possible. Mortgage rates update every minute. Because the company is committed to offering the best interest rate in the steep pool of competition, they avoid offering one single rate per day, as some of their competitors do. It’s especially important for them to pull the data in real time because even a couple of points in an interest rate change can make a big difference. GoAnywhere MFT helps the company’s competitive edge thrive and delivers an advantage by allowing real-time interest rate comparison. “We use MFT to get the latest mortgage rates available,” the Senior Engineer said. “We have several applications that use these rates. Each time you pull the rates, it costs money. Instead of having each application pull rates, we have MFT make a REST call to grab the rates and push them into a SQL Server, for all of our on-premises dotnet applications to use.” All applications that need the updated rates call the SQL Server to get the rates in real time. From there on, the rates are formatted into a JSON file and sent to AWS, where the rest of their cloud-based apps can use them. All applications have the same data source that is updated at the same time; therefore, they only need one outbound call to grab the rates. All the apps in the AWS environment can also get the necessary rates at the exact same time. It doesn’t matter which application connects; it should get the same rate. Exceeding Expectations Among transferring files securely, upgrades and updates for GoAnywhere MFT have served as an additional, yet unexpected benefit for the company. They have been easy to complete, and the Senior Engineer was able to successfully conduct their company’s annual disaster recovery (DR) test without fail. Overall, the Senior organization is very satisfied with their experience using GoAnywhere MFT. At this commercial real estate company, GoAnywhere’s flexibility is exploited for a great many time-saving projects, allowing valuable staff and system time to be directed to other areas. Although the company is typically using GoAnywhere MFT to transfer daily B2B files to financial institutions and provide competitive mortgage rates to their clients, their Senior Engineer said they often find new ways to leverage the product. “In meetings when someone has an idea, or has been doing something manually repeatedly, I know that GoAnywhere can take care of it and do what’s being requested. I always say, ‘We can do that! They can do this!’” Previous Next

< News Companies ignoring hack warnings 4 Oct 2024 Almost half of the businesses warned by Australia’s top cyber security agency of impending hacks didn’t bother to return the phone call. In an alarming disclosure to The Australian Financial Review, the new director-general of the Australian Signals Directorate (ASD), Abigail Bradshaw, said that the agency had contacted organisations 620 times in the last 12 months to tell them it had information “that suggests that you might have a problem”. But of those calls, 280 were never returned. Bradshaw said the agency shared such information because it had been shown to help companies to achieve positive outcomes in the face of escalating threats while enabling The ASD to detect more incidents. Sharing Encouraged The ASD’s alerts are part of a broader government plan to encourage more information sharing. New rules recently announced will permit businesses to share private details with government agencies without concern it will be used against them in future damages claims. That being said, regulators are still tightening the screws on directors and executives to take responsibility for cyber security prevention and recovery. The new laws won’t provide “immunity” for those who fail to prepare in the months or years leading up to a hack. Hacking: this century’s “H-Bomb” Not only is cybercrime financially lucrative for ransomware gangs, but digital attacks are becoming a critical component of geopolitical conflict, Bradshaw said. “The line between state-based actors and criminal actors is becoming finer,” she said. Cybercrime and conflict are set to escalate as quantum computing coupled with artificial intelligence supercharges hacking efforts. The US’s Pentagon described that emerging combination as “the 21st century’s equivalent of the nuclear bomb”. The Australian Financial Review warned that “if you get caught out by a cyberattack which causes broader harm, directors will not be able to talk their way out of trouble by saying they thought their techies had it covered”. Acting on ASD Alerts To mitigate hefty fines and sanctions, directors and executives need to prioritise their time and attention on cyber safety. A Managed File Transfer (MFT) solution such as GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect data in transit and at rest. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Local Experts On Hand Generic Systems Australia are local experts in helping companies deploy Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across Australia and New Zealand to secure their data and keep cybercriminals at bay. If you’d like to discuss how we can help you, please feel welcome to contact me, Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Previous Next

< News $21T at stake as Medibank pursued over cyber breaches 6 June 2024 Australia’s privacy watchdog has announced it will take legal action against Medibank Private for allegedly failing to protect the medical details of 9.7 million Australians. Russian cybercriminals hacked and then sold the deeply personal medical details of some Australians in 2022. The Office of the Australian Information Commissioner alleges Medibank “failed to take reasonable steps to protect personal information it held given its size, resources, the nature and volume of the sensitive and personal information it handled, and the risk of serious harm for an individual in the case of a breach.” Contraventions of section 13G of the Privacy Act for each of Medibank’s 9.7 million customers could attract a maximum civil penalty of up to $2,220,000 each – that’s $21 trillion in total. Medibank has said it will defend the proceedings. The potential size of the claim shows the watchdog’s intention to warn other companies about their responsibility to protect citizens’ data they collect. “Organisations that collect, use and store personal information have a considerable responsibility to ensure that data is held safely and securely. That is particularly the case when it comes to sensitive data,” Privacy Commissioner Carly Kind said. “This case should serve as a wake-up call to Australian organisations to invest in their digital defences to meet the challenges of an evolving cyber landscape. Organisations have an ethical as well as legal duty to protect the personal information they are entrusted with and a responsibility to keep it safe.” If you’d rather prevent cybertheft than defend it in court, consider how a Managed File Transfer solution can help protect your data in transit, at rest, and in the cloud. Our free resources are a good starting point, and our Business Manager Bradley Copson is always happy to have an obligation-free discussion and provide a free Proof of Concept. Previous Next