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< News Asia-Pacific orgs are on Cybercrime Frontline 12 July 2024 The Asia-Pacific region is the frontline in the fight against cybercriminals. A survey conducted by security firm Kiteworks has found that 72% of organisations in our region experienced four or more cybersecurity incidents in the past year - 20% more than the global average. Data also shows that Asia-Pacific organisations also exchange sensitive content with the highest number of third parties. This could be contributing to the higher-than-average cyberattacks. One of your best defences against hackers is to centrally control the flow of data into and out of your organisation. Managed File Transfer (MFT) software does that for you. At Generic Systems Australia , we’re the Asia-Pacific’s experts on the world’s #1 MFT, GoAnywhere . Let me know if you’d like an obligation-free discussion about how we could help you keep your organisation safe from the cyber crimewave. #MFT #managedfiletransfer #securefiletransfer #sft #cybersecurity #cybercrime Previous Next

< News Why LOCAL Support Matters 15 Apr 2025 When you’re researching which software solution to invest in, it’s easy to become fixated on the minutiae of product features and technical specifications. Sure, these are important. However, experience has taught many Australian and New Zealand businesses the value of a further consideration that’s equally as important – the availability of local customer support and technical expertise. A key question to ask – especially for those of us operating businesses in a distant time zone on the far side of the planet – is: “Who do I turn to if there’s a problem?” Because that’s the moment when the value of true local customer support becomes really apparent! Beyond FAQs, Reddit & Chatbots FAQs, social media forums and chatbots can be helpful. But when it comes to IT systems, this kind of self-service can only help you so far. In a crisis, having genuine local human expertise and support available is invaluable . This is particularly true when it comes to integrative solutions such as Managed File Transfer (MFT). These often require expert configuration to integrate with the other software your organisation depends upon for daily operations. While the best MFTs can have your team up and running quickly for even complex, multi-step workflows, some scenarios – for example, establishing a disaster recovery environment, or setting up hybrid file transfer approaches – may require MFT vendor support. That’s why the breadth and depth of local support should be a key consideration when choosing an MFT solution. The Tyranny of Distance Access to local expertise and support is even more important for Australian and New Zealand businesses, operating as we do in what the rest of the world views as a smaller market in remote location and time zone. That can lead some vendors to – deliberately, or by omission – deprioritise customer support for Australian and New Zealand businesses. (How many times – either as consumers or business owners – have you needed support during our local business hours… only to realise that overseas customer support and technical support personnel are still sound asleep, or clocked off for the weekend?) A vendor which provides “boots on the ground” in Australia and New Zealand - ready and willing to service local customers’ needs – is a real advantage. Beyond Emergencies The value of having human experts available locally extends far beyond those critical moments when IT systems have failed. Professional services – such as end user training, and knowledge transfer to your IT own support personnel – are also valuable advantages. Key Customer Support Questions for Software Vendors Here are some important support questions I recommend you ask a software vendor when assessing which software solution will be best for your organisation: What hours do you provide customer support? Are technical experts available locally ? Are your technical staff expert in this specific solution? How many times have your technical staff deployed your solution to A/NZ businesses? What training do you offer? Can it be customised? Is it interactive or demonstration-led? Can I review a course outline before purchasing sessions? Is certification available for my team? What professional services are available, and how do you deliver them? Is Migration Assistance available? How are customer issues prioritised within your Customer Support team? What is the process for submitting a Support Request? Is there a Customer Portal available for downloading the latest updates, release notes, and documentation? Learning from Others’ Experiences The experiences of fellow customers can help bring the advantage of local support into sharp focus. Browsing third-party review sites such as G2, Software Reviews, and Capterra, you’ll find many reports from MFT customers about their dealings – positive and negative – with various MFT vendors’ support services. They make for thought-provoking reading! In addition, here are some expert reports and summaries comparing MFT offerings and customer service arrangements. Info-Tech Managed File Transfer Category Report : The Info-Tech Research Group evaluated the most popular managed file transfer software and vendors in the market – GoAnywhere MFT, MOVEit, IBM MFT, and more. Their detailed analysis includes a deep dive into vendor satisfaction for ease of vendor support, implementation, and product strategy. The report also provides head-to-head comparisons of leading solutions. G2’s MFT Grid Report : This report provides an analysis of providers in the MFT arena and covers satisfaction ratings, feature comparisons, market presence data, and more. G2 MFT Reviews Software Reviews PeerSpot Reviews The Best MFT, with the Best Local Support At Generic Systems Australia, we have decades of experience installing and supporting the world’s premier MFT , GoAnywhere, across Australia and New Zealand. Founded in 1993, we’re proud to count among our clients some of the region’s most iconic brands. Leveraging our unique skills and readily available local support, they rely on us to make their IT systems more secure and efficient, in turn, making their teams more productive. A long-term partner of Fortra (formerly Help Systems, and Linoma Software, the original authors of GoAnywhere MFT), our in depth understanding of GoAnywhere’s capabilities - including Advanced Workflows, data translation, auditing and compliance, automation and security - enables us to devise optimal deployment solutions, provide rapid Proofs of Concept, and move ahead quickly with implementation. In fact, we have exclusively managed GoAnywhere deployments for some of the region’s largest multinational corporations and Government departments, as well as small- to medium-sized businesses. Our Australia-based technical experts provide clients with the reassurance that local help will always be on-hand. If you’re exploring how to boost your efficiency and bottom line by leveraging Secure Managed File Transfer technology, please feel welcome to contact me for an obligation-free discussion. Or, if you’d prefer to read more, you can check out the many resources on our Generic Systems Australia website, including our exclusive Local MFT Buyer’s Guide . At Generic Systems Australia, we’re your local experts in MFT. Previous Next

< News MFT Popularity Set to Soar in 2025 3 Feb 2025 Managed File Transfer (MFT) software continues to be a popular addition to corporate IT systems, based on the last global market research. Washington-based Market Research Intellect (MRI) valued the MFT software and services market at US$12.6B in 2024, and now projects CAGR of 9.97% to a value of US$22.3B by 2031. It attributes this growth to “the increasing need for secure, efficient, and compliant data transfers across enterprises as organisations handle larger volumes of sensitive data”. MFT solutions provide secure mechanisms for exchanging files internally and externally while ensuring regulatory compliance. The rising adoption of cloud technologies, and the integration of automation and real-time monitoring, have further propelled uptake of MFT solutions, offering greater flexibility and scalability to businesses. MRI said that industries such as finance, healthcare, and manufacturing, where data security and integrity are paramount, are increasingly relying on MFT software to mitigate risks associated with traditional file transfer methods. Additionally, the growing trend of hybrid and remote workforces is fuelling the demand for cloud-based MFT solutions. According to MRI, the MFT software and service market is being shaped by “the increasing complexity of data security requirements and the need for compliance with industry regulations. “MFT facilitates secure, automated, and efficient file transfers, addressing critical pain points such as data breaches and downtime,” they said. Notwithstanding the popularity and growth of MFT solutions, perceived challenges such as integration with legacy systems, and the usual concerns about the scalability of new solutions in large organisations, might cause some to delay their adoption of MFT technologies. That’s why, at Generic Systems Australia, we use and recommend GoAnywhere MFT , the world’s leading MFT solution. It’s renowned for its easy implementation, robust performance and extensive enterprise systems integrations. MRI categorises MFT software as “a key solution for secure file management”. So if you’d like to explore further how MFT can help protect your data and make your organisation more efficient, please feel welcome to contact me for an obligation-free chat. At Generic Systems Australia , we’re your local experts in MFT. Previous Next

< News Hidden Cost of "Free" File Transfers 1 Nov 2023 The Hidden Cost of "Free" File Transfers With 329 million terabytes of data being created each day, the ability to transfer files quickly and dependably has become a core business process for every business. Surprisingly, some businesses continue to entrust this critical dependency to free file transfer software. But is this software truly “free”…? A study by Aberdeen Group identified hidden costs that businesses incur using “free” file transfer mechanisms. In fact, 80% of files sent through e-mail attachments or “free” file transfer services ended up costing organisations money in the long run. How…? It’s taking longer to move a lot of data around. For example, as our businesses are finding new ways to make use of the high-resolution cameras in our smartphones, video files growing exponentially in size. HD video – with files measured in gigabytes - is already the standard. But 4K videos – typically hundreds of gigabytes– will soon be the norm. Moving high-res movies around finds employees spending more time than ever before simply waiting for file transfers to complete. When your team is sitting around waiting for a file to arrive, there’s a significant reduction in their productivity. If it takes them 3 hours to send a file, that’s 3 hours where both they and their collaborator are without the file needed to work effectively. Multiply the number of hours by the salaries of both professionals in question and the “free” file transfer isn’t free anymore. How often have you tried to send a file, only to have the transfer crash out midway? It’s not just frustrating, it’s a further waste of time. When file transfers fail, the non tech savvy among us need to seek the help of their IT department. So, not only is their time being wasted, but there’s a labour cost in resolving the problem. Aberdeen’s study estimated that resolving each stalled file transfer required a cumulative 11 hours of team time. Even when files successfully transfer, there remain significant cybersecurity risks when sensitive files are sent via free services. In Aberdeen’s study, free service transfers were twice as likely to result in security breaches compared to those conducted with professional Managed File Transfer software such as GoAnywhere . Major security issues took an average of 16 business hours to resolve and cost companies millions of dollars. When files are too big to send as email attachments, employees turn to “free” transfer tools. However, the time spent finding such tools could have been better spent on their core responsibilities. There’s not only a better way to move data around your business and its supply chain… it’s also a more cost-effective way. Aberdeen’s study found that businesses which invested a little in a professional Managed File Transfer solution had a median return of almost 500 times their investment. When it comes to Managed File Transfer solutions, there is one acknowledged industry leader – GoAnywhere MFT . GoAnywhere automates and encrypts data between an organisation’s employees and with its trading partners, protecting from unnecessary vulnerabilities while vastly improving file transfer speed and quality. If you’d like to discuss how GoAnywhere MFT could improve your organisation’s productivity and bottom line, please feel free to contact me ( bradley@gensys.com.au ), or read more at the Generic Systems Australia website. Bradley Copson, Business Manager, Generic Systems Australia Previous Next

< News Outdated Protocols Leave Precious Data Vulnerable 30 Oct 2024 Business today is critically dependant on highly interconnected systems. The ability to transfer files securely between those systems is crucial to operational integrity and efficiency. That’s why secure file transfer solutions, which protect against unauthorised access and interception, foster trust among stakeholders, and help ensure compliance with regulatory standards, are becoming a must-have for responsible IT departments. Surprisingly, there are still businesses who rely on outdated, insecure file transfer protocols such as FTP and email. It’s making them vulnerable to cyber criminals, who can exploit their lack of built-in protective security measures. Open to Interception FTP, for instance, lacks built-in encryption. Data travelling via FTP is vulnerable to interception and eavesdropping by malicious actors. This susceptibility compromises the confidentiality and integrity of sensitive information. Compounding this vulnerability is the transmission of user credentials in plain text during the FTP login process. Usernames and passwords, transmitted without encryption, can easily be intercepted by anyone with access to network traffic. This opens the door to unauthorised access across an organisation’s network, systems and sensitive data. Using FTP scripts and batch files in automated processes significantly exacerbates the inherent security risks of FTP. The scripts themselves often contain plaintext user IDs and passwords, providing an easy-to-read roadmap for hackers and malicious software to exploit sensitive information. Even when the FTP server is secure, leaving credentials exposed in scripts widens an organisation’s “attack surface” and compromises its security. Compliance Risk Compliance with regulatory standards is another key concern. Industries such as healthcare and finance are subject to increasingly stringent data security and privacy regulations. However, with its inherent vulnerabilities and lack of encryption, traditional FTP falls well short of meeting these compliance standards, exposing organisations to regulatory scrutiny and penalties. The risks extend beyond interception to full unauthorised redirection of data. Improperly configured or intercepted FTP connections can lead to data being redirected to unintended destinations, exposing sensitive information to unsanctioned parties and increasing the likelihood of data breaches. Moreover, traditional FTP lacks comprehensive logging and auditing capabilities, making it challenging for administrators to track and monitor file transfers. Without proper records, it’s even more difficult to identify and address security incidents or ensure compliance with security policies and regulations. The Cost of Outdated Protocols Vulnerable file transfer protocols may come at a huge cost to businesses - financially and operationally. Financial loss, reputational damage, loss of customer trust, legal penalties and compensation cases add the initial business disruption. The fallout from a breach may also require substantial resources for investigation, remediation, and recovery efforts, furthering the business disruption and loss of productivity. Securing File Transfers Managed File Transfer (MFT) software provides a comprehensive solution to address these modern challenges. It enhances data security through advanced features such as encryption, secure protocols, and identity authentication, ensuring sensitive data remains protected during transmission. Compliance with regulations is also facilitated by MFT’s auditing capabilities and detailed logs, helping businesses mitigate regulatory risks and build customer trust. MFT also boosts an organisation’s efficiency and productivity. It automates file transfers, integrates seamlessly with existing systems to eliminate any need for manual intervention. That in turn cuts the risk of human error and accelerates time-to-market. Scalable, Flexible, Centralised Scalability and flexibility are other benefits of MFT, supporting increased data volumes, new file formats, and emerging technologies. On-prem MFT can be easily supplemented by cloud-based MFT, offering virtually unlimited scalability. Centralised management and visibility further streamline operations by providing a unified platform for managing file transfers, and detailed insights into transfer status and performance. By addressing the evolving needs of modern businesses, MFT has become a critical element of IT infrastructure in today’s competitive digital landscape. Local MFT Expertise Available Generic Systems Australia are experts in helping companies deploy Managed File Transfer. We’ve assisted hundreds of organisations across Australia and New Zealand to secure their file transfers, keep cybercriminals at bay and improve their operational efficiency. If you’d like to discuss how we can help you, or check out GoAnywhere – the award winning MFT used by thousands of organisations worldwide - please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can transition you from outdated protocols and approaches. I can even arrange a simple, zero-cost Proof of Concept. Previous Next

< News Strong Growth in Cyber Security Workforce Projected 6 June 2025 Australian Cyber Network’s recently released State of the Industry 2024 report contains some interesting reading about the composition and qualifications of Australia’s cyber security workforce. Continued Growth, Changing Composition According to ACN, the nation’s cyber security workforce has continued its rapid expansion, reflecting both increased demand for cyber security professionals and the evolving nature of cyber threats. In 2024, it reached 137,453 professionals, up 9% over the previous year. However, within the overall growth, there’s been a shift in how cyber security roles are structured, and the priorities being placed by organisations on different skill sets. For example, 41% of the total roles are dedicated cyber security positions which explicitly require security expertise, and the remaining 59% are related roles, where cyber security is a significant but not exclusive aspect of the jobholder’s responsibilities. Within the dedicated category, 36% require deep technical expertise. These include Cyber Security Engineers, Penetration Testers and Security Architects. This indicates that, while cyber security expertise is becoming more specialised, a growing number of professionals across all sectors are required to integrate security skills. Functionally, the cyber security workforce remains heavily concentrated in Database Administrators and ICT Security Specialist roles (54%), followed by Software and Applications Programming (24%) and ICT Management (22%). Among the roles requiring deep technical expertise, Cyber Security Engineers, Penetration Testers and Developer Programmers dominate, with 81% within the Software and Applications Programmers category. These figures suggest that cyber security remains deeply embedded within the software development and data security domains, reinforcing the importance of integrating security considerations into the early stages of software engineering and IT infrastructure development. Gender Diversity From a gender diversity perspective, Australia’s cyber security workforce remains heavily male-dominated, with only 25% women. However, that’s an 8% increase since 2021, so progress is being made. ACN attribute the improvement to sustained efforts by industry groups, government initiatives and corporate programs, as well as the work of organisations dedicated to fostering a stronger, more connected community for women in cyber security. Workforce Projections ACN projects the cyber security workforce to grow significantly through to 2029, albeit at a reduced rate. By 2029, they expect the total workforce to grow to 193,000 roles, with slightly higher growth in dedicated roles. They believe that, while demand will remain strong, the acceleration seen in previous years may stabilise. Overall, the data reveals that cyber security analysts and engineers are driving the bulk of workforce expansion, highlighting industry demand for both frontline detection and incident response capability as well as technical implementation expertise. Skills Still In High Demand State-by-state forecasts reveal that, while Australia’s cyber security workforce appears sizeable on paper, with many states showing a healthy current supply of workers including jobseekers, supply is not keeping pace with projected demand. Across most jurisdictions, the number of workers per vacant job is steadily declining, signalling increased pressure on talent pipelines. States like Victoria, New South Wales and Western Australia, despite having the largest supply pools, will still show significant tightening in their job markets by 2029. South Australia and Queensland, with some of the highest worker-to-job ratios today, are projected to see those gaps narrow. ACN says this trend underscores the urgent need to build new entry pathways, accelerate training and retain talent, or risk a widening disconnect between workforce availability and industry needs across the country. Previous Next

< Case Studies How GoAnywhere Helps PMFresh Better Serve Customers & Partners PMFresh uses GoAnywhere MFT to handle its 20,000 weekly file transfers. They initially chose GoAnywhere as a solution to replace problematic custom-written and legacy programs to meet the requirements of their large customer, Domino’s Pizza. The robust solution has since proven itself with its flexibility, functionality, and ease of use both in and out of the organization. “GoAnywhere’s flexibility in being able to interact with the varied systems of our customers, allows us to effectively set up electronic trading partnerships with our customers,” noted Ashish Bhatt, IT Manager for PMFresh. “GoAnywhere is a flexible, secure file transfer tool that makes file transfers and other business processes easier.” “With four manufacturing plants and a small IT staff, GoAnywhere can straddle all the systems easily without specialized skill sets. By using more variable skill sets it’s been easier to manage file sending, receiving, and translating. GoAnywhere allows us to do more with less,” he added. Moving In-House Brought Reliability and Cost Savings Prior to installing GoAnywhere, PMFresh used a mixture of solutions, including a third-party provider, but experienced a lot of issues. “We were under a lot of pressure to bring the Domino’s ordering system and B2B communications inhouse to reduce the manual management needed for these processes. There were a lot of moving parts,” Ashish said. “Every time we wanted to interact with an external trading partner, we had to find a solution they were able to manage. When we started to work with Domino’s, we found our old process gave us lots of errors and our third party charged us considerably to receive those transfers,” noted Ashish. Simon Kuenstner, then a tech consultant to PMFresh, was tasked with finding a solution for PMFresh’s in-house system. “We were very satisfied with the options GoAnywhere MFT provided another customer in terms of reliability, logging, and encryption,” he said. “Since then, GoAnywhere has proved its flexibility and high reliability over many years. It is secure, very fast, and the scalability is great. It doesn’t matter what platform you need to connect to, it can easily communicate with whatever you or your partners have.” What used to take hours or even several days can now be accomplished in minutes or hours. And the Advanced Workflow engine gives PMFresh the ability to do everything from simple transfers to complex automation. Ashish said he also appreciates the logging and ability to integrate messaging and alerts into the file transfer process. “With GoAnywhere, we were able to get the set-up with Domino’s started over a weekend, had the ordering process automated on an FTP site, and that project is still running smoothly today.” A Mission-Critical Solution GoAnywhere is considered mission-critical for PMFresh and is now incorporated in all parts of the business from accounts, purchasing, production, and customer service. PMFresh has been able to reduce many of the manual tasks for processing electronic orders, invoices, business intelligence reporting, and more. “Without GoAnywhere receiving, moving, and translating files, the business would stop,” said Asish. “We are able to both reduce the hours needed for processes and save money. And with multiple systems, many trading partners in the industry, and a complex, distributed factory footprint, GoAnywhere allows us to be more flexible. It is the glue that connects our systems. “We continually look at our processes to see if GoAnywhere can help in any way. Our people – both in and out of the organisation – are very happy with what we have done so far, as it has saved them so much time. It’s a fast, productive environment, is stable, and integrates with all our systems,” he added. On-Premise Transferred Successfully to Azure Cloud In 2020, when increasing their cloud footprint, PMFresh migrated all their on-premises and data centre computer workloads to the Microsoft Azure cloud. Part of that migration included moving their six-year instance of GoAnywhere to Azure. With GoAnywhere implemented in Azure, PMFresh now hosts SFTP and AS2, (server and client) in the Cloud, to securely communicate with their external trading partners. They also run integrations between services hosted in Azure and on-premises, as well as their ERP systems which are also hosted. PMFresh utilizes virtual machines (VM) in Azure for their GoAnywhere instances and utilizes GoAnywhere’s Gateway within an Azure DMZ for optimal security with internet facing trading partners and systems. In addition, utilizing the Azure Cloud’s highly available architecture, backup options, and the ability to replicate the GoAnywhere environment into other regions, gives PMFresh infrastructure reliability that they did not have in their on-premises data centre. It enables PMFresh to serve their customers with reliable orders, invoices, and communications. “I’d highly recommend running GoAnywhere in the cloud if it is a critical component of your business, as it is for PMFresh,” Asish said. GoAnywhere MFT Helps PMFresh Deliver Service Excellence With GoAnywhere in place, PMFresh can process new orders in a timelier fashion and communicate more reliably with their partners. Said Asish: “The simplicity of the software enables us to onboard new customers and suppliers easily, saving us both a lot of time. The streamlined processes help partners as well. Some of our larger customers have large processing sites, and GoAnywhere enables us to align with their existing processes. “The solution’s flexibility gives us an advantage. We can say, ‘we can work with that’ and that flexibility has helped us a lot.” While already utilising many functions of GoAnywhere, SFTP, HTTPS, AS2, and GoAnywhere Gateway, Ashish anticipates adding process automation using Secure Forms. “We have plans to migrate some additional dated processes on old systems to GoAnywhere as well. We want to continue exploring its capabilities as it saves us time and money, and most importantly for our customers, it is highly reliable.” He added that, by using the Advanced Workflow engine, “Our only limitation is our imagination.” --- If you would like to explore how GoAnywhere MFT can help you better serve your customers and suppliers, please feel free to contact our Business Manager, Bradley Copson. He’s always happy to have an obligation-free discussion, explain how quickly and easily we can transition your organisation to the class-leading MFT solution, and offer you a zero-cost Proof of Concept. Previous Next

< News Make Email Attachments Safe 3 July 2024 Email attachments continue to be the single biggest threat to your organisation’s cyber security. In 183 million phishing simulations conducted by Proofpoint customers this year, almost one in six recipients of a suspicious phishing email failed to protect their organisation’s valuable data. Employees either clicked a malicious link, performed a bogus password reset, or downloaded malware or ransomware. With such a high and persistent risk of cyber incursion, organisations increasingly require more from their file transfers than standard email attachments can provide. They need a smarter, more reliable way to send files, stay secure, and meet the needs of their clients, compliance mandates, and industry regulations. Managed File Transfer (MFT) future-proofs an organisation’s ability to send and receive files quickly, breaking free of the constraints of email attachments, and maintaining cyber security. Problem: Size Caps Most email applications cap the size of email attachments to 25 MB. That may have been “big enough” a couple of decades ago… but no longer. Now, a single high-resolution image can easily exceed 25Mb. Sending an entire folder typically requires zipping it to condense its contents. However, splitting ZIP files into chunks less than 25Mb is a time-consuming hassle. Problem: Insecure Even when successfully sent, email attachments pose ongoing security risks. They can be forwarded to unintended users. Worse, a single recipient with an infected device can infect the attachment with malware and spread it to others. On top of that, there’s always a possibility that an employee could send an email to the wrong person, or mistakenly send sensitive information outside of their network, causing compliance issues for your organisation. Problem: Indiscriminate If an attachment message originates internally, the protocol to keep sensitive data safe (or how to determine what sensitive data is) is often not widely disseminated or used. Encrypting attachments, one effective mechanism, can be tricky for casual users and implemented inconsistently, undermining its reliability as a whole-of-organisation solution. Problem: Degraded Performance Too many attachments can clog your inbox archive and slow backup processes. Some file types such as DLLs, JARs, and SOs may be completely blocked by email systems, disrupting business processes. Unpacking endless ZIP files also depletes available server resources. GoAnywhere MFT to the Rescue Email attachments have their place. But too often they’re a far from ideal way to move data, failing to provide the efficiency, agility, speed, and protection companies need when sending the files that underpin their business. That’s where GoAnywhere MFT can help. Solution: No Size Limits Providing a secure alternative to emailing files, the Secure Mail module in GoAnywhere MFT enables employees and other authorised users to easily send files. It’s much more secure than traditional email, and doesn’t limit file sizes or types. GoAnywhere not only frees your organisation from file size constraints, it also includes accelerated file transfer technologies which speed files to their destinations. Patented UDP file transfer technology enables even the largest files to be sent without incident from anywhere in the world. GoAnywhere’s MFT agent also helps ensure large batch files get to their destination with auto-resume and integrity checks, ensuring all of your message gets there in one piece, despite any network connectivity issues along the way. And if a network connectivity issue prevents the file being successfully transferred, GoAnywhere’s comprehensive alerts ensure you’ll know immediately. Solution: Secure Encrypted Sends Encryption is built into GoAnywhere. Any files sent are automatically encrypted end-to-end using one of a range of encryption protocols, including Open PGP, SFTP, FTPS, AS2 or AS4, and ZIP with AES. GoAnywhere also enables password protection for the attached downloads in case they are sent to the wrong recipient. Additionally, Secure Folders provide a place where your team can safely collaborate. Solution: Bottleneck Buster Lag, inefficiencies and other performance inhibitors are nullified GoAnywhere’s load balancing . Managed transfers help maximise uptime, and clustering functionality distributes files across your network, so they get there in the fastest time and with the least amount of disruption. Solution: Seamless Integration with Inbound Protection By combining GoAnywhere MFT with Clearswift in our Threat Protection Bundle , organisations can create layered cyber defences which enable their teams to receive and share information securely without impairing their productivity. It seamlessly integrates MFT with advanced threat protection and adaptive data loss prevention to keep your sensitive data secure. Not only does it prevent malware from entering your organisation, it also prevents employees from losing or mishandling data. For example, if an employee knowingly (or unknowingly) attempts to share any files containing malware, those files are sanitised by having the malicious elements automatically removed. The SFT Threat Protection Bundle can also automatically detect and - if you configure it to do so - prevent employees from sharing sensitive information. If you’d like to discuss how your organisation’s file transfers can be made more secure and efficient, please feel welcome to contact me, Bradley Copson (mail to:bradley@gensys.com.au). I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. At Generic Systems Australia , we’re your local experts in secure Managed File Transfe r. Previous Next

< News New “Threat Brain” keeps Cyber Security Briefed and Vigilant 10 June 2025 What if your enterprise IT systems were constantly informed of the latest emerging cyber threats, so they could proactively protect your precious data from cyber thieves? That’s what Fortra’s new Threat Brain does for GoAnywhere , the world’s leading Managed File Transfer (MFT) solution. Threat Brain provides a unique threat intelligence advantage over other MFT solutions. It aggregates indicators from a deep portfolio of cybersecurity solutions to continuously identify and block IPs with bad reputation or malicious intent before those threats enter your organisation. Other MFTs can only react to cyber threats. GoAnywhere proactively avoids them. Threat Intelligence With access to data from Fortra’s deep portfolio of cybersecurity products and vast customer network, Threat Brain continually aggregates, in real-time, risk information across all attack vectors so that GoAnywhere MFT. Generic Systems Australia is a long-term distributor of GoAnywhere across the Asia-Pacific region. Threat Brain’s enhancements to GoAnywhere enable our customers to benefit from: · Consistent re-verification : With lesser MFTs, once an IP address has been allowed, there’s no ongoing monitoring. With GoAnywhere however, IP reputations are checked with every new session to ensure they remain safe. GoAnywhere is the only solution in the marketplace that makes this proactive and consistent security feature available to all customers within the solution. · Massive threat intelligence database : Threat Brain continually aggregates threat intelligence from Fortra’s broad cybersecurity portfolio and its vast, worldwide (anonymised) customer database. No other MFT vendor offers such integrated cybersecurity tools capable of tapping into this collected threat data. · Layered protection : Fortra’s deep portfolio of cybersecurity intelligence and protection adds an additional layer of protection to customers’ sensitive data. Combined with Advanced Threat Protection , GoAnywhere sets the bar for protecting sensitive data in motion and at rest. Proactive Security GoAnywhere taps Threat Brain to perform on-demand IP reputation checks for incoming HTTP/S connections, AS2, and AS4 protocols. These checks are executed on the GoAnywhere Web Client and via API and API endpoints. GoAnywhere automatically blocks IPs with low reputation scores. This IP blocking can be fine-tuned through adjustable sensitivity settings, while provisioning allows for exceptions in case of false positives. When an IP address has been blocked due to low reputation, a system administrator can add an exception to permit the IP address to be accessed. Whenever GoAnywhere takes action to protect your systems and data, it’s recorded in an audit log detailing what was blocked and the reason it intervened. Stay in the Know When it comes to cyber security, it’s critical to be proactive vs reactive. While Brute Force or Denial-of-Service attacks may be detected automatically by traditional MFTs, this happens only after the system has been attacked. Local Expertise at the Ready If you’d like help tapping GoAnywhere’s proactive capabilities for your organisation, please feel welcome to contact me . I have decades of experience as a long term distributor of GoAnywhere in Australia and New Zealand, and I’m always happy to have an obligation-free discussion and demonstrate its impressive capabilities. At Generic Systems Australia , we’re your local experts in secure Managed File Transfer. Previous Next

< News How GoAnywhere prevented a Customer’s SAP budget blowout 13 Aug 2025 Confronted by the prospect of a crippling increase in cloud data storage costs, one of our customers leveraged GoAnywhere to help manage the archiving of their data in a far more cost-effective way. Here’s what happened… Extensive ERP Data Our customer is responsible for the reliable distribution of a vital consumer service across some of the most populous regions of Australia. Due to their critical role, they’re required by government to maintain stringent auditing and record keeping across their organisation. The organisation has moved its enterprise resource planning to an outsourced cloud-based SAP system. Over time, that system has consumed and generated many terabytes of data in archived interface files - all of which have needed to be safely retained for audit purposes. The Tier Trap Now, the service provider for the cloud SAP system allows for a fixed amount of cloud data storage as part of their service agreements. But our client’s data was quickly consuming that allowance - and about to go over. That would trigger contract negotiations for expensive additional cloud data storage. Our client needed to quickly find a way to automatically archive their data at a lower cost. Fortunately, their prior investment in a GoAnywhere Managed File Transfer (MFT) solution was about to pay off for them (again!) GoAnywhere Saves the Day One of the capabilities that makes GoAnywhere the world’s leading Managed File Transfer solution is its advanced automation. A simple drag-and-drop interface enables administrators to define how an organisation’s files are monitored, translated, and securely and reliably moved between internal IT systems and those of their supply chain partners and customers. GoAnywhere’s modular approach to defining file transfer processes is simple and intuitive – no programming experience required. Our customer was able to quickly define a new “archive SAP data” process in GoAnywhere which bypassed their reliance on the expensive default cloud storage service. Now, on a set schedule, GoAnywhere routinely searches for files which have been sent to, or originated from, the SAP system. It then automatically, reliably and securely archives those files to inexpensive Azure Blob storage. No human intervention is necessary. Audit trails are being automatically created. And significant incremental storage costs are being avoided. Here For You, Too At Generic Systems Australia , we’re Australia and New Zealand’s experts in helping businesses take advantage of GoAnywhere’s many capabilities. We’ve assisted hundreds of organisations to automate their data flows, making their file transfers secure, reliable and efficient, boosting their efficiency. If you’d like to discuss how we can boost your organisation’s efficiency, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how easily we can transition you from your current approach to a new world of productivity. At Generic Systems Australia, we’re your local experts in data transfer. Previous Next