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GoAnywhere MFT GoAnywhere MFT is the award-winning cybersecurity solution which helps more than 3,000 organisations safely connect to their trading partners, automate their IT processes, and protect their data. This brief video overviews its key features and benefits. RESOURCES HOME

< News Why LOCAL Support Matters 15 Apr 2025 When you’re researching which software solution to invest in, it’s easy to become fixated on the minutiae of product features and technical specifications. Sure, these are important. However, experience has taught many Australian and New Zealand businesses the value of a further consideration that’s equally as important – the availability of local customer support and technical expertise. A key question to ask – especially for those of us operating businesses in a distant time zone on the far side of the planet – is: “Who do I turn to if there’s a problem?” Because that’s the moment when the value of true local customer support becomes really apparent! Beyond FAQs, Reddit & Chatbots FAQs, social media forums and chatbots can be helpful. But when it comes to IT systems, this kind of self-service can only help you so far. In a crisis, having genuine local human expertise and support available is invaluable . This is particularly true when it comes to integrative solutions such as Managed File Transfer (MFT). These often require expert configuration to integrate with the other software your organisation depends upon for daily operations. While the best MFTs can have your team up and running quickly for even complex, multi-step workflows, some scenarios – for example, establishing a disaster recovery environment, or setting up hybrid file transfer approaches – may require MFT vendor support. That’s why the breadth and depth of local support should be a key consideration when choosing an MFT solution. The Tyranny of Distance Access to local expertise and support is even more important for Australian and New Zealand businesses, operating as we do in what the rest of the world views as a smaller market in remote location and time zone. That can lead some vendors to – deliberately, or by omission – deprioritise customer support for Australian and New Zealand businesses. (How many times – either as consumers or business owners – have you needed support during our local business hours… only to realise that overseas customer support and technical support personnel are still sound asleep, or clocked off for the weekend?) A vendor which provides “boots on the ground” in Australia and New Zealand - ready and willing to service local customers’ needs – is a real advantage. Beyond Emergencies The value of having human experts available locally extends far beyond those critical moments when IT systems have failed. Professional services – such as end user training, and knowledge transfer to your IT own support personnel – are also valuable advantages. Key Customer Support Questions for Software Vendors Here are some important support questions I recommend you ask a software vendor when assessing which software solution will be best for your organisation: What hours do you provide customer support? Are technical experts available locally ? Are your technical staff expert in this specific solution? How many times have your technical staff deployed your solution to A/NZ businesses? What training do you offer? Can it be customised? Is it interactive or demonstration-led? Can I review a course outline before purchasing sessions? Is certification available for my team? What professional services are available, and how do you deliver them? Is Migration Assistance available? How are customer issues prioritised within your Customer Support team? What is the process for submitting a Support Request? Is there a Customer Portal available for downloading the latest updates, release notes, and documentation? Learning from Others’ Experiences The experiences of fellow customers can help bring the advantage of local support into sharp focus. Browsing third-party review sites such as G2, Software Reviews, and Capterra, you’ll find many reports from MFT customers about their dealings – positive and negative – with various MFT vendors’ support services. They make for thought-provoking reading! In addition, here are some expert reports and summaries comparing MFT offerings and customer service arrangements. Info-Tech Managed File Transfer Category Report : The Info-Tech Research Group evaluated the most popular managed file transfer software and vendors in the market – GoAnywhere MFT, MOVEit, IBM MFT, and more. Their detailed analysis includes a deep dive into vendor satisfaction for ease of vendor support, implementation, and product strategy. The report also provides head-to-head comparisons of leading solutions. G2’s MFT Grid Report : This report provides an analysis of providers in the MFT arena and covers satisfaction ratings, feature comparisons, market presence data, and more. G2 MFT Reviews Software Reviews PeerSpot Reviews The Best MFT, with the Best Local Support At Generic Systems Australia, we have decades of experience installing and supporting the world’s premier MFT , GoAnywhere, across Australia and New Zealand. Founded in 1993, we’re proud to count among our clients some of the region’s most iconic brands. Leveraging our unique skills and readily available local support, they rely on us to make their IT systems more secure and efficient, in turn, making their teams more productive. A long-term partner of Fortra (formerly Help Systems, and Linoma Software, the original authors of GoAnywhere MFT), our in depth understanding of GoAnywhere’s capabilities - including Advanced Workflows, data translation, auditing and compliance, automation and security - enables us to devise optimal deployment solutions, provide rapid Proofs of Concept, and move ahead quickly with implementation. In fact, we have exclusively managed GoAnywhere deployments for some of the region’s largest multinational corporations and Government departments, as well as small- to medium-sized businesses. Our Australia-based technical experts provide clients with the reassurance that local help will always be on-hand. If you’re exploring how to boost your efficiency and bottom line by leveraging Secure Managed File Transfer technology, please feel welcome to contact me for an obligation-free discussion. Or, if you’d prefer to read more, you can check out the many resources on our Generic Systems Australia website, including our exclusive Local MFT Buyer’s Guide . At Generic Systems Australia, we’re your local experts in MFT. Previous Next

< News Make Your Supply Chain “Digitally Resilient” 28 Apr 2026 With the war in Iran disrupting business supply chains globally, Australian business leaders are increasingly turning their minds to their own supply chain resilience. The shockwaves from geopolitical instability have exposed how fragile global logistics networks can be when data flows are fragmented, manual, or opaque. However, supply chain resilience isn’t just about physical goods moving from A to B. It’s also about the integrity, visibility, and security of the information that orchestrates those movements. MFT for Resilience Managed File Transfer (MFT) should play a key role in your supply chain resilience. It provides a single, secure backbone for exchanging files between partners, systems, and territories. Instead of relying on ad‑hoc scripts, unsecured email attachments, or legacy FTP servers, MFT enforces encryption, authentication, and auditability across every transfer. When supply chains are under stress, this reliability becomes mission‑critical. MFT enables orders, manifests, compliance documents, and sensor data to continue to flow even as external conditions fluctuate. It adds up to business continuity. Efficiency Beyond security, MFT strengthens resilience through automation and visibility. It can detect failed transfers, retry automatically, and alert teams before disruptions cascade downstream. Dashboards and logs provide real‑time insight into where data is moving and where it’s stuck, allowing leaders to respond proactively rather than reactively. In a crisis, that transparency translates directly into agility. Companies can reroute, prioritise, or throttle data flows with control and confidence. D igital Supply Chains Ultimately, supply chain resilience in 2026 is as much about digital infrastructure as it is about physical logistics. By embedding MFT into their operational fabric, organisations gain a hardened, auditable, and self‑healing data layer that keeps their supply chains synchronised - even when the world isn’t. Local Expertise Available Generic Systems Australia is Fortra’s #1 GoAnywhere MFT Partner in Australia and New Zealand, with decades of experience enabling organisations to build resilient supply chains and defend against cyber attacks. If you’d like a no-cost, no-obligation discussion about how you could simply and affordably adopt an advanced MFT solution, please feel welcome to get in touch with us. Previous Next

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< News New Cyber Laws Passed – What Australian Businesses Need to Know and Do 27 Nov 2024 Earlier this week, the Australian Parliament passed a suite of legislative reforms designed to enhance Australia’s cyber security. The reforms include a raft of new requirements and obligations on Australian businesses. About the Legislation Based on recommendations by the Parliamentary Joint Committee on Intelligence and Security, the new legislation addresses a number of proposals initially set out in Australia’s 2023 – 2030 Cyber Security Strategy, and spans three separate Acts: 1. the Cyber Security Act 2024 (Cyber Security Act); 2. the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024 ; and 3. the Security of Critical Infrastructure and Other Legislation Amendment (Enhanced Response and Prevention) Act 2024 (SOCI Amendment Act). Mandatory reporting of ransom payments, and the introduction of a new voluntary information sharing regime, will have the most immediate impact on organisations. Mandatory Reporting of Ransomware Payments Ransomware attacks are rife across Australia. The Australian Signals Directorate (ASD) reported that this form of cyber extortion accounted for 11% of all cyber incidents to it in 2023-2024, up from 8% in the previous year. The Government had previously pursued a ban on ransom payments. However, its position has since moderated somewhat. The Cyber Security Act only requires organisations to report ransomware payments to the Department of Home Affairs and the ASD. This new reporting obligation will commence at latest six months after the Act receives royal assent (potentially earlier by proclamation) and applies broadly to: · organisations which are a responsible entity for a critical infrastructure asset; and · other private sector organisations which conduct business in Australia with an annual turnover exceeding a threshold (to be specified - likely to be A$3M). Ransomware reports are required to be made within 72 hours of making a payment (not the receipt of a demand or the discovery of a ransomware attack). Difficult Decisions The requirement to report payments will need to be taken into account by Boards when considering whether to pay a ransom. The Government’s general view on ransoms continues to be that organisations should not pay them. It reasons that payments don’t guarantee the recovery or confidentiality of stolen data, but do encourage cyber attacks to proliferate. Organisations in receipt of ransom demands are left to ponder several competing considerations… · Paying a ransom could potentially contravene sanctions (such as the one imposed on Aleksandr Ermakov, the individual responsible for the 2022 Medibank data breach) or anti-money laundering laws. · Company Directors fulfilling the duty of care to act in the best interests of their organisation will need to balance the risks of payment - commercial damage, incentive to re-target, uncertainty of data recovery – against the risks of not paying - loss of systems data, reputational damage, third party claims, lost customers and business disruption. If a ransom payment is made, then the new mandatory reporting obligation will be in addition to other applicable reporting requirements an organisation is subject to. These could include the Privacy Act 1988 , the SOCI Act , and continuous disclosure obligations under the ASX Listing Rules and CPS 234. In fact, it’s important that Cyber Incident Response plans developed by organisations specifically address these overlapping requirements, taking into account the various regulators and timeframes of each. Be aware that, for any entities regulated under the SOCI Act , it’s also conceivable that the Government could use its directions power to direct an entity to pay - or not pay - a ransom. An organisation which fails to comply with mandatory ransom reporting will incur a civil penalty of 60 penalty units (currently A$93,900). Voluntary reporting regime A new National Cyber Security Coordinator (NCSC) is being established under the Cyber Security Act to lead a whole-of-government response to significant cyber security incidents. The Act provides a framework for the voluntary disclosure of information by any organisation operating in Australia, or any responsible entity under the SOCI Act , to the NCSC relating to cyber security incidents. However, it imposes various limitations on how the NCSC may further use and disclose information voluntarily provided by entities, depending on the significance of the incident. Non-significant cyber security incidents: Information can be used for limited purposes such as directing the reporting entity to assistance services, coordinating a government response, and informing Ministers. Significant cyber security incidents: Information can be used for broader ‘Permitted Cyber Security Purposes’. These include preventing or mitigating risks to critical infrastructure or national security, and supporting intelligence or enforcement agencies. A cyber security incident is deemed “significant” if: there is a material risk that the incident has seriously prejudiced, is seriously prejudicing or could reasonably be expected to prejudice the social or economic stability of Australia or its people, the defence of Australia or national security; or the incident is, or could reasonably be expected to be, of serious concern to the Australian people. Information voluntarily provided by organisations to the NCSC is subject to limited use protections similar to those which apply to information disclosed as part of a ransomware payment report. The new voluntary reporting regime and corresponding limited use protection has come into immediate effect. Limited use protection The Cyber Security Act outlines how businesses should work with the NCSC and other government agencies to obtain assistance and guidance when responding to cyber incidents. It also provides businesses with certain limited use protections when collaborating with the government’s cyber security agencies - a legislative foundation for the CISA Traffic Light Protocol government agencies have recently offered when assisting organisations. Such protections were requested by business lobby groups. They provided feedback during the public consultation period that disclosing information about a data breach could risk exposing an organisation to further regulatory or enforcement action, adverse publicity and litigation. Further, if disclosing a cyber incident was determined to be against an organisation’s best interests, its directors could potentially be in breach of their duties in approving the disclosure. That could in turn expose directors to enforcement action from ASIC. Counterweighing these concerns, the Government believes that sharing information on current threats and incidents can help other organisations avoid similar incidents. In balancing these competing interests, the Cyber Security Act limits the purposes for which information contained in a ransomware payment report or voluntarily report provided to the NCSC can be used or disclosed. The NCSC (and any Government agency it coordinates with) cannot record, use or disclose the information provided for the purposes of investigating or enforcing or assisting in the investigation or enforcement of any contravention of a Commonwealth, State or Territory law. An important exemption from the limited use protections are that crimes and breaches of the limited use protections created by the Act. In this way, the protections stop short of being a full “safe harbour”. Information provided under these protections isn’t admissible in evidence against the disclosing entity, including criminal, civil penalty and civil proceedings (including a breach of the common law). And the provision of information to the NSCS does not affect any claim of legal professional privilege over the information contained in that information. These limited use protections will be of value to organisations disclosing information to the Government about cyber incidents. However, directors should bear in mind the notable gaps in the protection they provide. For example: Information provided can’t be used or disclosed for the purposes of investigating or enforcing any contravention by the reporting entity of another law (whether federal, state or territory), other than a law that imposes a penalty or sanction for a criminal offence. This means that if the ransomware report indicates that a payment was made in breach of relevant sanctions laws, then the limited use protection will not prevent the use of the report in a subsequent investigation or enforcement action. While information provided to the NCSC cannot be obtained from the NSCS by regulators or government agencies, the protection offered under this Act does not prevent regulators from obtaining the underlying information through other means, including via regulatory investigatory powers or where provided under other mandatory reporting regimes, such as those in the Privacy Act 1988 , the SOCI Act, the Telecommunications Act 1997 and the ASX Listing Rules continuous disclosure obligations. So, cyber incident notifications provided to the ACSC under the SOCI Act are not captured by the limited use protection, even if that information is also voluntarily provided to the NCSC or detailed in a mandatory ransomware report. A similar limited use protection has been introduced via the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024 for cyber incident information voluntarily shared with the ASD. Other Inclusions in the Legislation This article has focused on developments within the new Cyber Security legislative reforms which will most impact companies and organisations. However, in the interests of completeness, here is a brief overview of other key developments covered in the legislation: Mandated Security Standards for Internet of Things (IOT) Devices. These standards will be detailed in legislative rules, with suppliers required to provide a statement of compliance for devices supplied to the Australian market. New Cyber Incident Review Board. This independent advisory body will be empowered to conduct no-fault, post-incident reviews of significant cyber security incidents and provide recommendations and information to both the private and public sector. It will have the power to compel entities to provide information about significant cyber security incidents. Critical Infrastructure definition expanded. Data storage systems which hold business critical data have been added to the definition of critical infrastructure assets. This closes a gap in the regulations which became apparent in the aftermath of the Optus and Medibank data breaches. Expanded Incident Response Powers. The Government will now have the power to direct an entity to take, or not take a specific action, in the event of a cyber incident affecting critical infrastructure. Security and incident notification obligations moved from the Telecommunications Act 1997 to the SOCI Act , consolidating the cyber obligations of telecommunication carriers and carriage service providers under a single piece of legislation. What Organisations Should Do Cyber security response plans should now be reassessed and upgraded to ensure they align to the new mandatory ransomware reporting requirements. Playbooks and procedures should take account of how an organisation plans to engage with cyber security authorities, bearing in mind the extent - and limitations - of the defined limited use protections. Focus on preventing cyber incidents - not just responding to them . A Managed File Transfer (MFT) solution such as GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect your data. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection facilitates safe collaboration with external parties, helping to prevent malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Finally, organisations should seek professional legal counsel in determining and responding to their obligations and responsibilities under the new Cyber Security legislative reforms. The information provided in this article has been general in nature, and the interpretations and advice outlined above should not be interpreted as professional legal advice. Previous Next

< News Top 5 MFT Trends in 2026 27 Jan 2026 With January’s holidays fading into memory and business getting back to work, it’s time to look ahead at what 2026 holds for data movement—the lifeblood of modern enterprises. As data volumes surge and digital ecosystems grow more complex, the systems responsible for secure file transfers are undergoing a major evolution. Organisations are exchanging more data than ever, and the demand for secure, compliant, automated file movement is rising just as quickly. Managed File Transfer (MFT) has long been the trusted foundation for these exchanges, but the landscape is shifting rapidly thanks to advances in AI, analytics, and cloud technologies. The era of basic point‑to‑point transfers is receding. Today’s MFT platforms must deliver intelligence, transparency, and the ability to scale across increasingly hybrid environments. Here are five major trends that will reshape MFT in 2026 and beyond. 1. Smarter Automation Through AI and Predictive Workflows Automation has always been a core strength of MFT, but AI is set to elevate it further. Organisations will use machine learning to predict issues before they occur, fine‑tune transfer schedules, and boost overall reliability. The file transfer logs and automated workflows generated by GoAnywhere MFT provide invaluable input to AI agents. By analysing this historical data, AI can recommend optimisations for bandwidth, security, and efficiency. 2. Real-Time Visibility and Advanced Reporting for Stronger Decisions In a world defined by big data, visibility is everything. Understanding how files move across an organisation—where they go, how fast they travel, and whether they meet compliance requirements—is essential. That’s why modern MFT platforms must offer real‑time monitoring, detailed reporting, and actionable insights. Dashboards and audit logs give IT teams a live view of transfer activity, helping them track throughput, capacity, SLA performance, and overall system health. This level of transparency is especially valuable for enterprises managing large volumes of sensitive data across multiple departments or global locations. Better visibility leads to better decisions and more efficient operations. 3. Centralised Security and Compliance Control With data privacy regulations tightening worldwide, organisations can no longer rely on a patchwork of tools for encryption, authentication, and data loss prevention. MFT platforms are increasingly becoming unified hubs for enforcing security and compliance. GoAnywhere MFT offers a single, web-based interface to automate, encrypt, and audit file transfers across on-premises, cloud, and hybrid environments. It replaces fragmented scripts and manual processes with a unified platform that secures data in transit and at rest—directly supporting compliance with PCI DSS, HIPAA, GDPR, FISMA, and other regulations. By consolidating these capabilities, organisations reduce compliance complexity and maintain consistent security across every file exchange. 4. Cloud-Ready Deployment and Hybrid Flexibility As organisations modernise their infrastructure, flexible deployment has become a top priority. MFT solutions now need to support on‑premises, cloud, and hybrid environments without compromising control or compliance. This shift toward cloud‑ready MFT reflects a broader trend: businesses want agility without sacrificing security. GoAnywhere MFT is a centralised, platform-agnostic solution that can be deployed across on-premises, cloud, and hybrid environments. It facilitates secure, automated data exchange between internal systems, trading partners, and popular cloud services (e.g. AWS S3, Azure Blob, SharePoint, Salesforce) using built-in Cloud Connectors and lightweight, centrally managed agents. 5. API-Driven Integration and Seamless Interoperability MFT is no longer just about moving files—it’s becoming a central connector between enterprise systems, cloud applications, and external partners. Modern platforms support robust REST APIs and standard protocols such as SFTP, FTPS, HTTPS, and AS2, making it easier to integrate with ERP, CRM, SIEM, and other business systems. This interoperability reduces manual handling, improves data consistency, and streamlines automation across workflows. In an API‑centric world, MFT plays a crucial role in ensuring data flows securely and efficiently across the entire ecosystem. The Next Era of Intelligent File Transfer MFT has been a staple technology for years, but many legacy solutions are reaching end‑of‑life. The next generation of MFT is about more than secure transfers—it’s about enabling intelligent, data‑driven operations. Organisations embracing AI‑enhanced automation, real‑time analytics, compliance‑ready security, flexible deployment models, and API‑first integration will be best positioned to protect their data and stay ahead of operational challenges. The future of file transfer isn’t just secure. I’s smart, adaptive, and deeply connected to the broader digital landscape. Global Trends – Local Expertise At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in helping organisations leverage the world’s leading Managed File Transfer solutions. If you’d like to discuss how we can help you, please feel welcome to get in touch with me . I’m always happy to have an obligation-free chat. Previous Next

< News "The Case of the Camouflaged CSV" 3 Sept 2025 It was a typical rainy Wednesday in the Cloud. I was nursing a lukewarm S3 bucket of coffee that was almost as bitter as my ex-wife. And that’s when she sauntered into my inbox—legs for days and resolution to match. Said she’d lost something precious: a young .CSV file named “Quarterly_P&L_FINAL_FINAL_v7.docx”. She’d been told I was the kind of dupe who could go find it. And I knew right then this case was going to be messier than an Agile Standup on a Friday afternoon. “Please,” she purred, her pixel-perfect lips trembling. “She vanished right after I hit ‘Send.’ Now she’s nowhere. Not in my Sent Mail. Not in OneDrive. Not in Dropbox. Not even in the Recycle Bin. Just… gone.” I leaned back in the battered Aeron I’d accepted from the last dame who hadn’t had the means to pay me, and reassured her I’d seen this kind of thing way too many times before. “Could be the work of Miss Configuration,” I mused. “Or worse… hackers.” “Please,” she begged, making like the waterworks were about to flow. “You’ve got to F1 me.” I sighed wearily… I’m always a sucker for a dame in distress. But she was right - I was her only chance of being reunited with her beloved .CSV. So I zipped up my trench coat, flipped my firewall to DND, and hit the dirty streets of cyberspace. First stop: the Dark Web. Sin City City plans don’t show where the Dark Web district begins. Nor is there any bullet-ridden road sign to let you know when you’ve crossed from the mean streets to the even meaner streets. But I knew I was there when I saw the familiar shady characters loitering — pop-up hustlers, cookie pushers, and a guy selling expired SSL certificates within the folds of a battered trench coat. I asked around for leads. “Try The Cache,” said a greasy bookmark with a twitchy scroll wheel. “Files go there to be forgotten.” Cold Cache I didn’t need directions. The Cache was a hidden side bar accessible only through a back door. I gave the bored muscle the password I’d bought from a PII broker and pushed into the shadowy crowd of malware and malcontents. The bartender—a grizzled old exe named Clippy—eyeballed me with suspicion before recognising me. “Well, well… if it ain’t GoAnywhere Gumshoe,” he said, polishing some code with a Dirty Markup tea towel. “Chasing another ghost in the machine?” “Not this time, Clippy,” I said. “This time she’s a file. A CSV. Corporate. Probably jacked full of lies and pivot tables.” Clippy winced. “You don’t want that kind of trouble. Last guy in here who asked about spreadsheets is still in a recursive loop.” I slipped Clippy a few kilobytes and he pointed me towards a shadowy booth. In it sat a rogue AI named DataDaemon, sniffing packets as he pored over a Docker container. “Yeah, she was here,” DataDaemon confirmed. “That file you’re looking for. But she wasn’t flying solo. She was hanging off the arm of… him.” “Who…?” “The PDF.” The Unusual Suspect I cursed under my bandwidth. The PDF—slick, immutable, and always up to something. But I had something up my sleeve that the PDF wouldn’t have counted on. It was for a case just like this one that I’d always maintained The Logs. And now The Logs were going to lead me through the brooding labyrinthine of the metadata metropolis, straight to The PDF and his hostage CSV. In no time, I tracked The PDF to a sleazy compression joint called The Zipper Club. He was lounging in a NAS, smug as a first gen backup, not suspecting a RAID. “Searching for your cute little CSV?” he sneered. “Well she ain’t going back. She craved permanence. And I gave her structure. Fonts that don’t shift. Headers that don’t cry.” I lunged at him, but he was fast—encrypted and password protected. I barely clocked his checksum before he was out the door and into the swirling Cloud again. A Ctrl-Breakthrough Back at my office, I stared at the blinking cursor. The trail seemed to have gone cold. It had been a busy day, and my RAM felt fried. But I had a reputation to maintain. I’d never failed a client before… and I sure as hell wasn’t going to fail this one, either. Running through The Logs one more time, I saw it… a timestamp: 3:14 a.m. That was bang in the middle of the witching hour for network traffic — prime time for somnambulant systems to engage in mundane crosstalk and perform glacial backups. I picked up the CSV’s trail again in a neglected SharePoint graveyard. And then there she was, buried six layers deep in folders labelled “Misc”, “Old Stuff” and “DO NOT DELETE”. I exhumed her gently. She was intact, but changed. Her margins were off. Her fonts had gone rogue. Someone had run a mail merge on her. I brought her back to Miss JPEG, and this time, there was no holding back the flood of pixelated tears. “You found her,” she said. “But she’s… different.” “Aren’t we all,” I said, pointing my chin in the direction of the window, where a new day was shooting the first golden rays of hope through the night’s dark Cloud. I gestured towards CSV’s Version History. “She’s still there,” I said. “Just sleeping. Until you restore her.” Epilogue I leaned back in my Aeron and tipped my fedora over my eyes. I knew today would bring another client, another case, another missing file. But for now, the system was stable. And I was still the best damn gumshoe on the cyberspace beat. Fade to black. Cue saxophone MIDI. If you’d like a GoAnywhere Gumshoe protecting your files, please don’t hesitate to contact me . At Generic Systems Australia , we’re your local experts in Managed File Transfer technology. Previous Next

< News Black 'Fileday' 29 Nov 2023 Australian shoppers were tipped to spend $6.36B across the Black Friday weekend, according to the Australian Retailers Association.The surge in sales has in turn created a tsunami of data transfers, as businesses share orders, files and information with their supply chains.For some businesses, it will be a stressful period. But others - those who entrust their file transfers to GoAnywhere MFT - will surf the data tsunami with ease, as GoAnywhere conveys all their valuable files reliably and securely.(And of course, our local technical team at Generic Systems Australia will always be on hand to share our unparalleled MFT expertise with our customers.) Previous Next

Why Automating Encryption and Decryption Makes Cybersecurity Sense How does encryption and decryption work? Which types of encryption are best suited to different data transfer needs? How can encryption be integrated with your existing business technologies? Our guide, Why Automating Encryption and Decryption Makes Good Cybersecurity Sense, offers a quick read of the basics of encryption, answering these questions and more. To Receive Our Report, Please Fill in the Form Below: First name Last name Enter your email address Phone You'll receive the 'Why Automating Encryption and Decryption Makes Cybersecurity Sense' shortly! RESOURCES Receive Report HOME

< News Use APIs to accelerate your MFT’s ROI 26 Nov 2024 Leveraging APIs alongside your Managed File Transfer (MFT) solution is a great way to boost the return on investment from your MFT, and scale its deployment more broadly across your organisation. Here’s how to use APIs to add further automation, integration, scalability, and customisation to your MFT. APIs…? APIs (Application Programming Interfaces) help software applications communicate with another. Enabling APIs with a robust MFT solution is a simple way to add new functionality to your data transfer software, and accelerate the productivity and efficiency gains it offers. APIs will help you integrate your organisation’s data transfers with the many applications your organisation already use daily - CRM platforms, business intelligence tools, ERP systems and more. In doing so, you can synchronise data across your organisation and provide your team with more secure collaboration. Flexible MFT solutions that support APIs also enable you to further customise and automate your file transfers for your unique business and operational needs. Enhanced Security Of particular value is the way APIs can boost an organisation’s cyber defences by integrating their MFT solution with other data-centric security systems. For example, Generic Systems Australia’s Advanced Threat Protection Bundle layers an organisation’s protective measures with the security features of Fortra’s GoAnywhere MFT to further secure sensitive data. The added flexibility to evolve and scale as your needs change can be a game changer for IT teams seeking to maximise user experience and organisational ROI. Better Workflows Automated file transfer workflows can be “supercharged” using APIs. Here are seven specific API features and techniques organisations can leverage to maximise the value they derive from their managed file transfer solution. In each of these examples, we’ll feature API integration with GoAnywhere, the independently-assessed class-leading MFT. GoAnywhere not only provides APIs, it can also consume third-party APIs, and act as middleman, or API gateway, between other applications. 1. RESTful API An interface used by two computer systems to securely exchange information over the internet, REST (Representational State Transfer) can be used to manage users, groups, triggers, projects, and schedules. This simplifies new user onboarding and migrating systems and environments. For example, you can use the REST API to create a new web user programmatically and eliminate the manual tasks often needed for on-boarding new trading partners. You can also start/stop file transfer jobs and query the status of active jobs. 2. REST Enable a Secure Form Within the GoAnywhere dashboard you can select REST Enable Secure Forms to trigger more complex API calls on the backend of Advanced Workflows . Then, using standard REST calls you can invoke the secure form and its underlying project. Rest Enabled Secure Forms can also act as a REST API gateway to computing resources normally not available to public internet users. The GoAnywhere server can be deployed on the secure network and the solution’s Secure Gateway can act as the link to the public internet in the DMZ. An administrator can enable curated access to internal REST APIs that would normally be available only via VPN or by a dedicated network connection. Comprehensive audit logs and fine-grained user access controls can turn GoAnywhere MFT into a complete API gateway. The Method createPayload (GET https://localhost:6443/rest/forms/v1/ticket/payload ) will insert the payload. The Method uploadAttachments (POST https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /file ) will upload one attachment at a time. The Method submitPayload (POST https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /submit ) will submit the payload. The Method downloadAttachment (GET https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /file/ :fileId ) will download one attachment at a time. 3. GoAnywhere HTTPS You can use GoAnywhere HTTPS project tasks to automate file transfers, create Secure Mail Packages, or programmatically place files in Secure Folders for uploading or downloading For example, if you need to send a large, automatically generated report to a user, you can enable the GoAnywhere HTTPS Send Package task in GoAnywhere. Simply create a project to automatically pick a file (or files) and send a package as a link via Secure Mail. You can protect that package with a password, track the number of downloads, or prevent further downloads after 24 hours. Another GoAnywhere HTTPS task is the ability to set up programmable uploads to GoDrive, a solution which provides Enterprise File Sync and Sharing (EFSS) services for employees and partners. 4. Quick Uploads Enabling Quick Uploads in HTTP Service enables you to turn GoAnywhere into a REST endpoint for file exchange. Quick Uploads (which requires a POST Method with Authentication) allows the solution to upload files to GoAnywhere via REST, effectively turning your GoAnywhere Secure Folders feature into a REST-enabled file exchange gateway. REST-enabled file exchange is very useful for other applications to have a place to store and exchange files. The end users don’t really know what is happening under the hood, but it allows application developers to provide lots of flexibility and build easy-to-use applications. 5. Project Run Mode You can start a project in the background in the dashboard's triggers, schedules, and within the project designer’s Call Project task. For example, if you need to start a long-running job, you simply start a job in Batch mode, which will run in the background, and the system will be automatically notified when it is finished. Need to copy a huge file set? Then run a Job that spawns multiple Batch Jobs. For example, every sub folder in your file set could be sent as separately spawned batch jobs. Running multiple jobs in the background in parallel will help optimise your computing resources, increase your throughput, and spread the workload to other nodes in your GoAnywhere cluster. In addition to setting the run mode, you can also set the priority and the job queue. For example, some long-running CPU intensive jobs, such as archiving or backup, can be set to run on a lower priority status or on a lower priority queue so that your core MFT operations remain more responsive. 6. Consume Third-Party APIs Consuming APIs is the process by which an application developer accesses the various APIs that are exposed by the API provider and then uses those APIs to develop one’s own software applications and products. Within GoAnywhere you can use HTTP/HTTP Post and GET Project tasks or Webservices REST tasks to call third-party APIs. For example, once a file is uploaded, you can create a trigger that will automatically import the file into third-party applications, such as a CRM or trouble ticketing system. Additionally, GoAnywhere offers Cloud Connectors to the most popular applications in the industry. (If you cannot find a cloud connector for the application you need, use the Project Webservices or HTTP/HTTPS POST Project tasks to connect via REST to the application of your choice.) 7. Promote Features Continuous Integration and Delivery CI/CD functions are important in every large IT Project. GoAnywhere delivers the ability to promote every user, project, schedule, trigger, secure form etc, from development to staging to production. You can use “Promote” REST API calls to automatically migrate your configurations from development to staging to production. Working on a live production system presents additional challenges. Even the most diligent administrators can make mistakes and accidentally delete or rename configurations which take an entire system offline. Using GoAnywhere’s Promote features, either via GUI or as an API call, is required to maintain maximum system stability and reliability. If you do not have a test system yet, consider deploying one to minimise the risk of human error. API Options to Boost Automation GoAnywhere offers many powerful API options that can seamlessly automate basic file transfer tasks for IT teams and users. You can mix and match the seven techniques above to create a next-generation automation framework that goes far beyond standard MFT functionality. Need Help? It’s Here - Locally! If you’d like help using APIs to boost your MFT’s ROI and your team’s productivity, please feel welcome to get in touch with me . I’m always happy to have an obligation-free discussion. At Generic Systems Australia , we’re your local experts in Secure Managed File Transfer. Previous Next