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- The Emotional Toll of Ransomware Attacks | GSA
< News The Emotional Toll of Ransomware Attacks 25 Aug 2025 Sophos’s recent report The State of Ransomware 2025 sheds light on the little-discussed human impacts of cyber attacks within compromised organisations. Sophos polled 3,400 IT and cyber security leaders across 17 countries who had been hit by ransomware in the past year. Aside from the financial and reputational costs to the organisations, Sophos found that the organisation’s IT and cyber security teams suffered negative personal consequences from every attack. Taking the Fall The fallout from a cyber attack was often most severe at the top of the IT team. In one in four cases, the team’s leadership was replaced as a consequence. That might seem “fair” to some. However, as most CISOs will tell you, business investment decisions are frequently made at the Line of Business level. CISO projects and investment requests are considered alongside other business priorities and investments – sometimes, deprioritised and rejected. In those instances, is it reasonable to hold the CISO accountable? As Frank Dickson, group VP for security at IDC, remarked to CSOonline.com : “Some presume that a ransomware attack is the fault of the CISO. The CISO is a leader, but not the leader. Breaches are the result of a pattern of decisions of many.” Dickson said that some enterprise business units — even some CEOs and COOs — will sidestep CISOs by deliberately not inviting them to key meetings, out of the fear they will slow down certain business processes. With the growing frequency of cyber attacks, and the considerable business disruption they create, that’s shortsighted and risky. Emotional Toll Sophos’ survey found that the human consequences of a cyber attack were felt well beyond the leadership level. 41% of IT/cybersecurity teams reported increased anxiety or stress about future attacks. 34% said the team felt guilty that the attack was not stopped in time. 40% reported increased pressure from senior leaders - though 31% reported increased recognition. 31% of teams experienced staff absences due to stress/mental health issues related to the attack. The survey responses reveal how a ransomware attack can be a brutal blow — not just to an organisation’s finances and reputation, but to the people responsible for the IT systems. For the IT team, it’s often a high-stakes, high-pressure ordeal. HR & C-Level Support An organisation’s Human Resources team and C-suite need to play a critical role in stabilising the IT team in the aftermath of a ransomware crisis. That begins with providing immediate support: Acknowledging the pressure, and recognising within the organisation the IT team's efforts. Providing flexible work arrangements, such as adjusted hours, remote work options, and time off where feasible. Making psychological first aid and counsellors available. Ensuring clear internal communication, to avoid the stresses of miscommunication and rumours. Longer term, the focus should be on building IT team resilience. Recognising and rewarding the IT team's role in recovery. Conducting cyber security training across departments - not just IT – to reinforce a culture of shared responsibility. Implementing retention strategies to mitigate post-ransomware attack attrition. Prevention: Better than Cure At Generic Systems Australia , we help Australian and New Zealand organisations avoid cyber attacks by making file transfer and email systems smarter and more resilient. Please feel welcome to contact me if we can help you. We’re your local experts in data transfer. Previous Next
- MFT Lends Small IT Teams a Big Hand! | GSA
< News MFT Lends Small IT Teams a Big Hand! 29 Sept 2025 Small and medium-sized organisations face the same escalating cyber threats as large corporations. However, they need to deal with those threats with much smaller IT teams and resources. Installing a Managed File Transfer (MFT) solution can help lift a heavy load from your stretched IT team, freeing them up to focus on other business needs. Your Davids vs The Cyber Goliaths Hackers are increasingly forming large, decentralised syndicates to attack and exploit vulnerabilities worldwide. This enables them to attempt phishing, malware deployment and credential theft across a vast number of organisations simultaneously. What makes these syndicates especially dangerous is their resilience: even if parts of their network are shut out, others remain active to reconfigure and attempt a different attack. By further leveraging automation and remote access tools, hackers can scale their operations with minimal effort, making their networks a formidable threat to organisations of all sizes. Small IT teams need powerful IT allies. And one such ally is an MFT solution, such as GoAnywhere MFT." MFT in a nutshell Managed File Transfer is a secure, automated solution for exchanging data—internally and externally—across systems, employees and partners. Unlike traditional file transfer methods (like FTP or email attachments), MFT offers encryption, access controls, audit trails, and automation, all within a centralised platform. MFT offers both effectiveness and efficiency boosts to small IT teams. Tough Encryption MFT encrypts files both in transit and at rest, reducing the risk of interception and unauthorised access. Sensitive data—financial records, customer information, intellectual property—remains protected even when transferred across public networks. Automate Repetitive Tasks With limited manpower, automation is key. MFT enables IT teams to schedule and monitor file transfers without manual intervention. This reduces human error and frees up time for strategic tasks like threat monitoring and system updates. Access & Authentication MFT offers granular user permissions and multi-factor authentication, ensuring only authorised personnel can access or send files. This minimises insider threats and accidental data exposure. Audit Trails & Compliance MFT logs every file transfer, creating a detailed audit trail that supports compliance with regulations like GDPR, HIPAA, and ISO 27001. For small teams, this built-in reporting saves hours of manual tracking and simplifies audits. Centralised Management Instead of juggling multiple file-sharing tools, MFT consolidates transfers into a single dashboard. This streamlines oversight, reduces shadow IT activity, and makes it easier to spot anomalies or unauthorised activity. Scalable Security Support MFT doesn’t just protect data—it empowers small IT teams to enforce enterprise-grade security without needing enterprise-sized resources. By automating secure transfers, reducing manual errors, and centralising control, MFT acts as a force multiplier for your IT Team’s cybersecurity efforts. And for small IT teams, it’s not just a tool—it’s a strategic upgrade to their cyber resilience. Local Help on Hand At Generic Systems Australia we’re Australia’s and NZ’s experts in deploying Managed File Transfer solutions. We’ve assisted businesses of all sizes to protect their customer data and secure their file transfers, while keeping their operations running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you maintain your customers’ trust. Previous Next
- Free Cyber Health Check from Australian Signals Directorate | GSA
< News Free Cyber Health Check from Australian Signals Directorate 16 Oct 2025 Australia’s leading government agency combatting cybercrime, the Australian Signals Directorate, has launched a free tool to help small businesses, not-for-profits and individuals assess their basic cyber security. The tool takes just five minutes to complete, its assessments are anonymous, and it provides good advice on how to protect yourself and your organisation from cyber criminals. At Generic Systems Australia we have decades of experience helping local organisations combat keep cyber thieves at bay through deployment of the world’s best Managed File Transfer solution, GoAnywhere MFT . If you’d like a no-obligation discussion about how we could help you – or a health check on your existing GoAnywhere deployment - please feel welcome to get in touch with me. Previous Next
- Boards Warned on Increased Middle East Cyber Risk | GSA
< News Boards Warned on Increased Middle East Cyber Risk 2 Apr 2026 Law firm Gilbert & Tobin has issued sage advice for Boards and senior management regarding the heightened cyber security risks from the Middle East conflict. Materially Increased Risk Gilbert & Tobin say the escalating armed conflict in the Middle East has “materially increased cyber risk for Australian organisations”. S&P Global Ratings recently observed that the war and broader geopolitical tensions have driven a significant increase in state-sponsored cyberattacks. Common targets are critical infrastructure, financial services, government and the private sector. The attacks typically attempt to dislocate essential services, disrupt supply chains and destabilise economies. Reports from cyber security specialists indicate an increase in phishing campaigns, ransomware-style attacks, data exfiltration and malware deployment targeting energy systems, financial institutions and government networks. Critically, supply chain links mean organisations well outside the immediate conflict zone, including in Australia and New Zealand, face indirect but material risk. The Australian Signals Directorate’s Australian Cyber Security Centre (ACSC) has also been actively issuing alerts concerning the exploitation of network infrastructure by sophisticated threat actors, including state-sponsored groups. This is not a hypothetical risk. Modern conflicts routinely extend into cyberspace. For affected organisations, the consequences can include mandatory regulatory reporting obligations, enforcement actions, economic and reputational harm and litigation. Actions You Should Take Gilbert & Tobin recommend the following immediate steps: Board acknowledgement and oversight Boards should formally acknowledge the heightened external cyber threat environment at their next meeting. Directors should require the Chief Information Technology Officer and Chief Information Security Officer to review their organisation's current exposure to the external threat landscape and report back to the board on assessed risk and actions being taken. The reporting should address the adequacy of existing security controls, any gaps identified and a timeline for remediation. Active board engagement on cyber risk is increasingly expected by regulators and is consistent with good corporate governance. Proactive threat intelligence and risk posture review CITOs and CISOs should proactively review threat intelligence feeds from the ACSC, industry information-sharing bodies and trusted commercial threat intelligence providers. This includes monitoring for indicators of compromise associated with state-sponsored and hacktivist groups linked to the conflict, reviewing the organisation's risk posture against current attack vectors (including spear-phishing, ransomware and exploitation of network edge devices) and ensuring that detection and monitoring capabilities are calibrated to the heightened threat level. Organisations should ensure they are subscribed to ACSC alert service and are acting promptly on advisories. Organisations using a Managed Services Provider should engage with them to understand how they can support this review and uplift. Cyber insurance policy review Organisations should urgently review their cyber insurance policies for exclusions relating to war, armed conflict, or nation-state actors. In the current environment, where the lines between criminal cybercrime and state-sponsored operations are increasingly blurred, there is a real risk that insurers may seek to rely on these exclusions to deny or limit claims. Incident response plan testing Organisations should test their cyber incident response plans now. This includes conducting tabletop exercises that simulate scenarios relevant to the current threat environment, such as a ransomware attack attributed to a state-linked actor, or a supply chain compromise originating from a conflict-affected region. Organisations should proactively identify key response contacts, including forensic vendors, external legal counsel, insurers and relevant regulatory notification contacts and ensure those details are current and accessible. Supply chain and third-party risk assessment Organisations should review their supply chain and third-party dependencies for exposure to the conflict and associated cyber threats. Threat actors are known to exploit interconnections between organisations. Compromised suppliers and service providers can have cascading effects. Your review should prioritise third parties with operations in, or connections to, the affected region, as well as critical technology and infrastructure providers. Local Support Generic Systems Australia is always available to help Australian and New Zealand organisations enhance their cyber security through the world’s leading Managed File Transfer solution, GoAnywhere MFT . If we can help you consider how MFT can affordably bolster your cyber security in these troubled times, please get in touch . Previous Next
- How GoAnywhere prevented a Customer’s SAP budget blowout | GSA
< News How GoAnywhere prevented a Customer’s SAP budget blowout 13 Aug 2025 Confronted by the prospect of a crippling increase in cloud data storage costs, one of our customers leveraged GoAnywhere to help manage the archiving of their data in a far more cost-effective way. Here’s what happened… Extensive ERP Data Our customer is responsible for the reliable distribution of a vital consumer service across some of the most populous regions of Australia. Due to their critical role, they’re required by government to maintain stringent auditing and record keeping across their organisation. The organisation has moved its enterprise resource planning to an outsourced cloud-based SAP system. Over time, that system has consumed and generated many terabytes of data in archived interface files - all of which have needed to be safely retained for audit purposes. The Tier Trap Now, the service provider for the cloud SAP system allows for a fixed amount of cloud data storage as part of their service agreements. But our client’s data was quickly consuming that allowance - and about to go over. That would trigger contract negotiations for expensive additional cloud data storage. Our client needed to quickly find a way to automatically archive their data at a lower cost. Fortunately, their prior investment in a GoAnywhere Managed File Transfer (MFT) solution was about to pay off for them (again!) GoAnywhere Saves the Day One of the capabilities that makes GoAnywhere the world’s leading Managed File Transfer solution is its advanced automation. A simple drag-and-drop interface enables administrators to define how an organisation’s files are monitored, translated, and securely and reliably moved between internal IT systems and those of their supply chain partners and customers. GoAnywhere’s modular approach to defining file transfer processes is simple and intuitive – no programming experience required. Our customer was able to quickly define a new “archive SAP data” process in GoAnywhere which bypassed their reliance on the expensive default cloud storage service. Now, on a set schedule, GoAnywhere routinely searches for files which have been sent to, or originated from, the SAP system. It then automatically, reliably and securely archives those files to inexpensive Azure Blob storage. No human intervention is necessary. Audit trails are being automatically created. And significant incremental storage costs are being avoided. Here For You, Too At Generic Systems Australia , we’re Australia and New Zealand’s experts in helping businesses take advantage of GoAnywhere’s many capabilities. We’ve assisted hundreds of organisations to automate their data flows, making their file transfers secure, reliable and efficient, boosting their efficiency. If you’d like to discuss how we can boost your organisation’s efficiency, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how easily we can transition you from your current approach to a new world of productivity. At Generic Systems Australia, we’re your local experts in data transfer. Previous Next
- Data Tsunami as Black Friday Sales Surge | GSA
< News Data Tsunami as Black Friday Sales Surge 10 Nov 2025 Data transfer traffic has already begun to surge across Australia ahead of this month’s highly-anticipated Black Friday sales event. Now the biggest sales splurge by Australians annually, Black Friday bargains are expected to generate a record $6.8B before they wind up on December 1. Adding to the momentum this year is consumer confusion over the start date (technically, November 28, the Friday after the American Thanksgiving holiday) and savvy retailers who are getting in early offering bargains. Data Transfer Tsunami The surge in sales will in turn create a tsunami of data transfers, as businesses transact, process orders, and share e-commerce files with their supply chain partners. For some businesses – those still using outdated file sharing technologies like email and FTP – this will be a hugely stressful period. They’ll need to be hyper vigilant for lost orders, failed file transfers, and man-in-the-middle hack attacks. Other businesses - those taking advantage of modern, automated file transfer technologies such as Managed File Transfer (MFT) - will weather the data tsunami with ease. MFT will comprehensively address the risks and challenges of moving information, both within their organisation, and with external suppliers, partners and customers. Through centralised control, encryption, automation and auditing, MFT will provide the security, efficiency, reliability and scalability that FTP and email never could. “Cyber Trust” Consumer trust in retailers’ e-commerce transactions will be an even more important factor in eventual sales numbers this year. High profile hacks of consumer data over the past 12 months are leading consumers to question the security of a company’s systems before handing over credit card and other information. Companies will need to be able to provide reassurance – and proof – that transactions and personal data will be secure. Companies with MFT will be better able to provide that reassurance, keeping a clean history as responsible guardians of customer data. Surf the Tsunami At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in deploying MFT solutions. We routinely help retailers and their supply chain partners effortlessly stay on top of their file transfers, seamlessly scaling up to meet the heightened demands of sales surges like Black Friday, Boxing Day and the like. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can level up your file transfer approaches. I can even arrange a simple, zero-cost Proof of Concept. Previous Next
- Case Studoes (List) | GSA
CASE STUDIES How GoAnywhere Helps PMFresh Better Serve Customers & Partners Generic Systems Australia helped Australia’s #1 fresh salad manufacturer better serve its customers and partners, tapping GoAnywhere MFT’s renowned flexibility and automation capabilities. Read More Keeping Ahead of Competition in Commercial Real Estate A leading commercial real estate firm replaced its homegrown single-purpose FTP tool with the versatile GoAnywhere MFT, and now uses GoAnywhere to offer their customers up-to-the-minute mortgage rates. Read More SES Encrypts and Audits Global Client Data SES, a UK-based firm which provides software escrow agreements, intellectual property protection, and cybersecurity risk management globally, relies on GoAnywhere MFT to transfer more than 2,000 client files each day - robustly and securely. Read More Global Insurer Uses GoAnywhere to Replace Legacy File Transfers This global insurance company replaced legacy file transfers approaches with GoAnywhere's flexibility. Read More Bargain Retailer finds GoAnywhere Really “Delivers the Goods” The US’s largest extreme value retailer, Grocery Outlet, was delighted to discover that GoAnywhere MFT could deliver far more than 'merely' transferring 33,000 files daily. Read More Think Mutual Bank finds GoAnywhere to be “the Obvious Choice” Given only a month to find a better way to transfer critical data between disparate banking systems, Think Mutual Bank’s Lead Systems Administrator found GoAnywhere to be the obvious choice. Read More
- How GoAnywhere Helps PMFresh Better Serve Customers & Partners | GSA
< Case Studies How GoAnywhere Helps PMFresh Better Serve Customers & Partners PMFresh uses GoAnywhere MFT to handle its 20,000 weekly file transfers. They initially chose GoAnywhere as a solution to replace problematic custom-written and legacy programs to meet the requirements of their large customer, Domino’s Pizza. The robust solution has since proven itself with its flexibility, functionality, and ease of use both in and out of the organization. “GoAnywhere’s flexibility in being able to interact with the varied systems of our customers, allows us to effectively set up electronic trading partnerships with our customers,” noted Ashish Bhatt, IT Manager for PMFresh. “GoAnywhere is a flexible, secure file transfer tool that makes file transfers and other business processes easier.” “With four manufacturing plants and a small IT staff, GoAnywhere can straddle all the systems easily without specialized skill sets. By using more variable skill sets it’s been easier to manage file sending, receiving, and translating. GoAnywhere allows us to do more with less,” he added. Moving In-House Brought Reliability and Cost Savings Prior to installing GoAnywhere, PMFresh used a mixture of solutions, including a third-party provider, but experienced a lot of issues. “We were under a lot of pressure to bring the Domino’s ordering system and B2B communications inhouse to reduce the manual management needed for these processes. There were a lot of moving parts,” Ashish said. “Every time we wanted to interact with an external trading partner, we had to find a solution they were able to manage. When we started to work with Domino’s, we found our old process gave us lots of errors and our third party charged us considerably to receive those transfers,” noted Ashish. Simon Kuenstner, then a tech consultant to PMFresh, was tasked with finding a solution for PMFresh’s in-house system. “We were very satisfied with the options GoAnywhere MFT provided another customer in terms of reliability, logging, and encryption,” he said. “Since then, GoAnywhere has proved its flexibility and high reliability over many years. It is secure, very fast, and the scalability is great. It doesn’t matter what platform you need to connect to, it can easily communicate with whatever you or your partners have.” What used to take hours or even several days can now be accomplished in minutes or hours. And the Advanced Workflow engine gives PMFresh the ability to do everything from simple transfers to complex automation. Ashish said he also appreciates the logging and ability to integrate messaging and alerts into the file transfer process. “With GoAnywhere, we were able to get the set-up with Domino’s started over a weekend, had the ordering process automated on an FTP site, and that project is still running smoothly today.” A Mission-Critical Solution GoAnywhere is considered mission-critical for PMFresh and is now incorporated in all parts of the business from accounts, purchasing, production, and customer service. PMFresh has been able to reduce many of the manual tasks for processing electronic orders, invoices, business intelligence reporting, and more. “Without GoAnywhere receiving, moving, and translating files, the business would stop,” said Asish. “We are able to both reduce the hours needed for processes and save money. And with multiple systems, many trading partners in the industry, and a complex, distributed factory footprint, GoAnywhere allows us to be more flexible. It is the glue that connects our systems. “We continually look at our processes to see if GoAnywhere can help in any way. Our people – both in and out of the organisation – are very happy with what we have done so far, as it has saved them so much time. It’s a fast, productive environment, is stable, and integrates with all our systems,” he added. On-Premise Transferred Successfully to Azure Cloud In 2020, when increasing their cloud footprint, PMFresh migrated all their on-premises and data centre computer workloads to the Microsoft Azure cloud. Part of that migration included moving their six-year instance of GoAnywhere to Azure. With GoAnywhere implemented in Azure, PMFresh now hosts SFTP and AS2, (server and client) in the Cloud, to securely communicate with their external trading partners. They also run integrations between services hosted in Azure and on-premises, as well as their ERP systems which are also hosted. PMFresh utilizes virtual machines (VM) in Azure for their GoAnywhere instances and utilizes GoAnywhere’s Gateway within an Azure DMZ for optimal security with internet facing trading partners and systems. In addition, utilizing the Azure Cloud’s highly available architecture, backup options, and the ability to replicate the GoAnywhere environment into other regions, gives PMFresh infrastructure reliability that they did not have in their on-premises data centre. It enables PMFresh to serve their customers with reliable orders, invoices, and communications. “I’d highly recommend running GoAnywhere in the cloud if it is a critical component of your business, as it is for PMFresh,” Asish said. GoAnywhere MFT Helps PMFresh Deliver Service Excellence With GoAnywhere in place, PMFresh can process new orders in a timelier fashion and communicate more reliably with their partners. Said Asish: “The simplicity of the software enables us to onboard new customers and suppliers easily, saving us both a lot of time. The streamlined processes help partners as well. Some of our larger customers have large processing sites, and GoAnywhere enables us to align with their existing processes. “The solution’s flexibility gives us an advantage. We can say, ‘we can work with that’ and that flexibility has helped us a lot.” While already utilising many functions of GoAnywhere, SFTP, HTTPS, AS2, and GoAnywhere Gateway, Ashish anticipates adding process automation using Secure Forms. “We have plans to migrate some additional dated processes on old systems to GoAnywhere as well. We want to continue exploring its capabilities as it saves us time and money, and most importantly for our customers, it is highly reliable.” He added that, by using the Advanced Workflow engine, “Our only limitation is our imagination.” --- If you would like to explore how GoAnywhere MFT can help you better serve your customers and suppliers, please feel free to contact our Business Manager, Bradley Copson. He’s always happy to have an obligation-free discussion, explain how quickly and easily we can transition your organisation to the class-leading MFT solution, and offer you a zero-cost Proof of Concept. Previous Next
- Bargain Retailer finds GoAnywhere Really “Delivers the Goods” | GSA
< Case Studies Bargain Retailer finds GoAnywhere Really “Delivers the Goods” Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a US retailer is leveraging both robustness and advanced features of GoAnywhere MFT , the world’s leading MFT solution . Grocery Outlet is a chain of more than 300 family-owned deep-discount grocery stores based in Berkeley, California. The retailer helps more than 1.5 million shoppers each week save big, making it the US’s largest extreme value retailer. Homegrown: Good for Produce; Not for File Transfers Steve Tuscher is the Director of IT at Grocery Outlet, overseeing technology which manages more than 33,000 file transfers each day. “We had always transferred files between our systems with homegrown FTP scripts,” he said, “but knew we needed a better solution. Writing the scripts for these transfers was time consuming. However, the real challenge the IT team faced was tracking down what happened if a file exchange failed. The grocer primarily wanted to send files back and forth reliably and in a controlled manner. They also sought a solution that included error reporting functionality that was platform independent, as they exchange files with multiple vendors, suppliers, and other trading partners daily. “One of our vendors suggested a file transfer tool but it was priced out at US$100,000, and we didn't want to do that,” said Steve. “We knew of GoAnywhere Managed File Transfer (MFT) because they'd been in the AS400 (IBM i) world for a couple decades at least, the same as we have been. So we thought we'd give GoAnywhere MFT a shot. He added: “It's been a great product. It worked from day one and it's worked ever since.” Bargain Retailer Gets Money’s Worth While GoAnywhere does the heavy lifting on the large volume of daily files transferred, Steve discovered another surprising benefit of GoAnywhere MFT — managing the many emails the company received and creating a reporting system for them as well. “After we learned that GoAnywhere could retrieve mail from an Exchange mailbox, we developed an automated script to do that. It checks for incoming mail every three seconds and launches a job based on if there's new mail on the IBMi. We then take that request, run another job, then return the email with a report. It's a handy little reporting system that's very popular,” he said. GoAnywhere not only provides users a way to simplify and secure their file transfers, keeping sensitive data secure both at rest and in motion, it also helps retailers meet relevant security and compliance regulations, with auditing and reporting functionality, as well as strong encryption and security protocols. “All the other extras that came with it, and all of the ways we're using GoAnywhere now have been a bonus,” said Steve. In particular, he called out the solution’s scripting language. “The robustness of that language has been a real surprise – a pleasant surprise,” he said. GoAnywhere’s ease-of-use, and ability to manage the many file transfers occurring each day without the need to write homemade FTP scripts enables Grocery Outlet’s IT team to spend their time on more critical, and less manually intensive tasks. Improved Workflows and Partner Relations Grocery Outlet extracts much of its data from FTP scripts. With GoAnywhere, the previously complex process now runs unattended every night. “It's been great. Just having the ability to run an FTP script to get data, zip it up, and send it somewhere has been phenomenal,” Steve said. The GoAnywhere solution saves Grocery Outlet’s IT team time in two ways: problem resolution and eliminating the problems all together. “Typically, you'd copy some script and create a new script, and it would generally run. The problem is that when it wouldn't run, you wouldn't find out about it until it was too late, or until people were waiting for their orders or in a crisis. “The real time saving in GoAnywhere is that it basically never fails. That thing is rock solid. I can't remember the last time we had a failure due to GoAnywhere. If there's a failure, it's because the receiving side is down or not available.” With GoAnywhere quickly replacing all internal FTP scripts, the grocer transformed their data delivery across all their business partners and all internal systems. Steve noted his surprise at being able to do so as quickly and as easily as they did. The biggest surprise for the company, however, was how they use the email retrieval function. “That has been a huge homerun application for being able to request and report on your phone, and have it delivered back to your phone, like a sales report, within seconds. The response time is amazing! Literally within seconds you’re able to get a nicely formatted HTML email report on your phone, no matter where you are, via GoAnywhere. That has been great,” Steve said. He said he tried to stay up to date on updates to GoAnywhere, so that Grocery Outlet could take advantage of new features. Quick ROI Steve is enthusiastic in his recommendation of GoAnywhere, exclaiming: “It will be the easiest implementation you've ever had. It will be the best value of software that you've ever had. And you'll be sorry if you do not explore this package.” Previous Next


