Search Results

< News One File After Another 19 Mar 2026 “One Battle After Another” may have won Best Picture at the 2026 Oscars, but winning being judged Best for seven years in a row is on a whole new level! GoAnywhere MFT has won G2’s Best Managed File Transfer software accolade for seven consecutive years. While The Academy loves a good drama, your IT team can do without. Present them with GoAnywhere MFT and your files will be transferred automatically, reliably, securely – and peacefully. Previous Next

< News Balancing Cyber Security with Frictionless Customer Experience 17 June 2025 Cyber thieves are stealing more from businesses than “just” data and money. They’re stealing customer trust. Research shows that customers are increasingly worried about how well companies are protecting their data. And those worries are hurting companies’ bottom lines. Fears Realised Nearly 2 in 5 customers have been the victim of two or more data breaches, according to S&P Global Market Intelligence. A third of the victims of identity theft have experienced it within the past three years. Stuart Vaeth, SVP of strategic business development at Trua, said cyber theft incidents weaken customer trust and brand reputation. “The result can be lost business. It absolutely impacts the reputation of the service provider,” he said. “Obviously, it erodes trust. People may not come back to your site if your data has been breached.” Research by S&P Global Market Intelligence shows that more than three-quarters of customers are concerned about the risk of trying digital experiences or products that require sharing personal data online. This is a serious challenge for businesses who recognise that customer data is essential to providing personalised purchasing experiences. Cyber Security Integral to Customer Experience The safety of customer data is as much a customer experience issue as it is a cyber security one. Sheryl Kingstone, research director of customer experience and commerce at S&P Global Market Intelligence, said that a mistake many businesses make is to look at their customer data “in a silo”. “When we do take a look at things like what CISOs want or what privacy experts want versus what marketing and customer experience teams want, it becomes very complicated, because we need to mind the gaps,” Kingstone said. “There are trade-offs between compliance and the customer experience.” “Security compliance teams look at ensuring risk and compliance. CX leaders want to reduce customer friction points,” she said. Businesses need to balance customer experience with risk and compliance. Vaeth said that, while CX leaders generally aim for zero friction to prevent drop off, some friction can be beneficial. Collecting customer data directly or asking customers for verification can provide reassurance and need not impact drop off rates. Earning Customer Trust One way to earn customer trust and assure customers you take data protection seriously is to show them your credentials. For example, you can display them on your website and in marketing materials. Another way to demonstrate your “cybertrustworthiness” is to let your customers know when you’re investing in new technologies, improving processes and gaining certifications. It demonstrates you’re on a path of continual improvement that can differentiate you from your competitors. Protecting Customer Data Stepping up to the needs of customer data guardianship requires both technology solutions and sound business practices. Layered defences, with integrated solutions that address encryption, threat protection, and data loss prevention, enable safe collaboration without risking malware, mishandled data, breaches and non-compliance. Given most breaches involve a human element, technology solutions need to be automated and easy for employees to use. Software needs to be able to manage: How access to data is granted; How access is authenticated; How access is tracked and controlled; and How access can be speedily revoked, when needed. Layered Protection A standalone managed file transfer (MFT) solution – such as GoAnywhere MFT - is a great first layer of defence. It provides security for files at rest and in-transit. However, integrating Threat Protection as an additional layer enables you to take appropriate action when there’s customer data moving in and out of your organisation. Based on rules you predefine, Generic Systems Australia’s Advanced Threat Protection Bundle can mask, remove, or permit customer data to be moved within your organisation and beyond, via a Secure ICAP Gateway. On Hand to Help At Generic Systems Australia we’re the Asia-Pacific region’s experts in deploying Managed File Transfer and Advanced Threat Protection. We’ve assisted dozens of organisations to protect their customer data and secure their file transfers, while keeping their businesses running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you maintain your customers’ trust. Attribution: This article includes quotes from an interview originally published on cybersecuritydive.com . Previous Next

< Case Studies Keeping Ahead of Competition in Commercial Real Estate Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share the many ways in which an international commercial real estate firm leverages the flexibility of GoAnywhere MFT . One commercial real estate company has a mission to redefine their industry with long-term investments in people and technology that deliver actionable insights and create the best customer experience. They’ve also made it their mission to ensure any data they’re transferring is transferred securely. This corporation is an industry-leading commercial real estate company that offers a robust suite of services to its multifamily and commercial property clients. They offer services in commercial real estate investment sales, mortgage banking, and mortgage servicing. They now operate worldwide, have over 1,000 employees, and have closed billions of dollars in production volume. GoAnywhere MFT plays a key role in their success. Retiring REST A Senior Engineer provided some insight into the company’s three-year usage of GoAnywhere. Originally, when they needed to wire SFTP files to the bank, they used a homegrown tool, built internally and solely for the purpose of SFTP transfers to wire payments. However, because processes were taking too much time, they decided to look elsewhere for a better solution. What they found exceeded their original expectations. Prior to implementing GoAnywhere MFT, the process of keeping data consistent was a challenge. Stated the Senior Engineer: “Before GoAnywhere, we used the same REST call and put data in the SQL Server, but I was having a hard time with Windows vs. AWS and Azure and getting the same data repeatedly.” With GoAnywhere, Windows can grab data easily and consistently. Daily Deliveries Once the Senior Engineer learned the product, which didn’t take long, they were an expert in GoAnywhere. Now, more than 1,715 jobs are run each day. Most of the file transfers are B2B, moving from the company to a financial institution of some sort. “We wanted something that could go to a database seamlessly. We must get files to the bank in a very timely matter. Every wire file goes to the Federal Reserve and must get a Federal Reserve number before it can be funded to the bank. That all takes time. You don’t want to be at a standstill at 5:00 pm on a Friday trying to figure out why you can’t get a wire file to a bank! They’re funding loans that are $40 million!” Now the Senior Engineer can set up new transfers in just two minutes once they have all the information and can execute transfers in 10 seconds. If it clears, transfers start and stop in about one second! “Currently, we have 63 projects running in the GoAnywhere scheduler. We started with 15 and it has grown from there.” Mortgage Rate Magic Aside from the daily deliveries, the company also utilises GoAnywhere to stay one step ahead of their competition and offering the best mortgage rates possible. Mortgage rates update every minute. Because the company is committed to offering the best interest rate in the steep pool of competition, they avoid offering one single rate per day, as some of their competitors do. It’s especially important for them to pull the data in real time because even a couple of points in an interest rate change can make a big difference. GoAnywhere MFT helps the company’s competitive edge thrive and delivers an advantage by allowing real-time interest rate comparison. “We use MFT to get the latest mortgage rates available,” the Senior Engineer said. “We have several applications that use these rates. Each time you pull the rates, it costs money. Instead of having each application pull rates, we have MFT make a REST call to grab the rates and push them into a SQL Server, for all of our on-premises dotnet applications to use.” All applications that need the updated rates call the SQL Server to get the rates in real time. From there on, the rates are formatted into a JSON file and sent to AWS, where the rest of their cloud-based apps can use them. All applications have the same data source that is updated at the same time; therefore, they only need one outbound call to grab the rates. All the apps in the AWS environment can also get the necessary rates at the exact same time. It doesn’t matter which application connects; it should get the same rate. Exceeding Expectations Among transferring files securely, upgrades and updates for GoAnywhere MFT have served as an additional, yet unexpected benefit for the company. They have been easy to complete, and the Senior Engineer was able to successfully conduct their company’s annual disaster recovery (DR) test without fail. Overall, the Senior organization is very satisfied with their experience using GoAnywhere MFT. At this commercial real estate company, GoAnywhere’s flexibility is exploited for a great many time-saving projects, allowing valuable staff and system time to be directed to other areas. Although the company is typically using GoAnywhere MFT to transfer daily B2B files to financial institutions and provide competitive mortgage rates to their clients, their Senior Engineer said they often find new ways to leverage the product. “In meetings when someone has an idea, or has been doing something manually repeatedly, I know that GoAnywhere can take care of it and do what’s being requested. I always say, ‘We can do that! They can do this!’” Previous Next

< News Data Tsunami as Black Friday Sales Surge 10 Nov 2025 Data transfer traffic has already begun to surge across Australia ahead of this month’s highly-anticipated Black Friday sales event. Now the biggest sales splurge by Australians annually, Black Friday bargains are expected to generate a record $6.8B before they wind up on December 1. Adding to the momentum this year is consumer confusion over the start date (technically, November 28, the Friday after the American Thanksgiving holiday) and savvy retailers who are getting in early offering bargains. Data Transfer Tsunami The surge in sales will in turn create a tsunami of data transfers, as businesses transact, process orders, and share e-commerce files with their supply chain partners. For some businesses – those still using outdated file sharing technologies like email and FTP – this will be a hugely stressful period. They’ll need to be hyper vigilant for lost orders, failed file transfers, and man-in-the-middle hack attacks. Other businesses - those taking advantage of modern, automated file transfer technologies such as Managed File Transfer (MFT) - will weather the data tsunami with ease. MFT will comprehensively address the risks and challenges of moving information, both within their organisation, and with external suppliers, partners and customers. Through centralised control, encryption, automation and auditing, MFT will provide the security, efficiency, reliability and scalability that FTP and email never could. “Cyber Trust” Consumer trust in retailers’ e-commerce transactions will be an even more important factor in eventual sales numbers this year. High profile hacks of consumer data over the past 12 months are leading consumers to question the security of a company’s systems before handing over credit card and other information. Companies will need to be able to provide reassurance – and proof – that transactions and personal data will be secure. Companies with MFT will be better able to provide that reassurance, keeping a clean history as responsible guardians of customer data. Surf the Tsunami At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in deploying MFT solutions. We routinely help retailers and their supply chain partners effortlessly stay on top of their file transfers, seamlessly scaling up to meet the heightened demands of sales surges like Black Friday, Boxing Day and the like. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can level up your file transfer approaches. I can even arrange a simple, zero-cost Proof of Concept. Previous Next

< News How Load Balancing optimises your file transfers 30 Apr 2024 Network bottlenecks that cause business downtime are the bete noir of corporate IT teams. Businesswire found that 82% of companies experienced at least one downtime incident during the past three years… costing small businesses $660 per minute, and larger organisations $14,000 per minute. Load balancing is a key technique for keeping network traffic flowing. What is Load Balancing? Load balancing is key to “clustering”, where multiple systems work together as a single unit to help ensure high-availability, scalability, and reliability. It’s a technique which enables organisations to distribute workloads and network traffic across multiple servers or network interfaces in a computer cluster. Effective load balancing means that network traffic is always directed to servers which are “available”, should a particular server become overwhelmed or fail. Balancing workloads optimises the performance of systems and applications –– for example, a managed file transfer (MFT) solution for exchanging data –– preventing bottlenecks and other efficiency-sapping impacts. Why Load Balance for File Transfers? Delays in sending files can have significant negative ripple effects throughout an organisation. Incoming orders may not be received, or shipping may be delayed, leading to dissatisfied customers. Delayed financial transactions with trading partners may weaken an organisation’s supply chain. Load balancing helps organisations continue to operate ‘business as usual’ even when a system fails or is inundated with a heavy network workload. Other benefits of load balancing include: Scalability: Load balancers can help organisations adapt to growing and changing conditions and workloads without suffering adverse events. New servers can be seamlessly added to the cluster when more scalability is needed. Performance Optimisation : Traffic is routed to the server most capable of handling a given request based on location or server health. Redundancy: Organisations safeguard themselves, should one server become overloaded or fail, with load balancing enabling processing work to continue without interruption. Using Middleware and Active-Active Framework for Load Balancing A robust managed file transfer solution, such as Fortra’s GoAnywhere MFT, delivers critical load balancing and scaling when installed in a cluster. The solution’s load balancer, GoAnywhere Gateway, serves as both a reverse proxy and load balancer. When paired with Gateway as a load balancer, each inbound file server connection can be distributed to available systems in the environment. MFT workflows performed in a clustering environment gain increased performance and throughput. If a system within a cluster fails, GoAnywhere Gateway automatically routes all new trading partner connections to the remaining systems in the cluster. For mission critical environments and processes, this is an “active-active” framework providing high availability. Enhanced Security GoAnywhere Gateway also provides an extra security layer when exchanging data. The Gateway keeps file sharing services such as FTPS, HTTPS, SFTP servers and any documents secure in the private or internal network. No additional inbound ports need to be opened, which helps organisations meet compliance requirements such as those for PCI DSS, SOX, HIPAA, GLBA, as well as certain privacy laws. This round robin algorithm essentially works like this: For each new FTP, FTPS, or SFTP connection from a trading partner, the Gateway distributes that session sequentially to the next FTP/FTPS/SFTP server within the cluster. HTTP/S, however, is a stateless protocol. It uses the round robin algorithm but will persist each connection for a time to maintain session integrity. HTTP/S sessions typically are only served by one HTTP/S server at a time. If you’d like to discuss how your organisation can reduce downtime through MFT load balancing, please feel welcome to contact our Business Manager, Bradley Copson (mail to: bradley@gensys.com.au ). He’s always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Generic Systems Australia Your Local Experts in Secure Managed File Transfer Previous Next

< News Ditch Your File Transfer Scripts 10 Sept 2024 More and more companies across the Asia-Pacific region are realising they have a pressing need to eliminate their use of outdated file transfer scripts. A Key Vulnerability A recent survey found that our region is on the frontline, subject to more cyber attacks than any other. 72% of local organisations experienced four or more cybersecurity incidents in the past year - 20% more than the global average. Manual scripts – often written by employees to reduce the repetitive burden of manually transferring files – are a key vulnerability. Not only are file transfer scripts risky, they’re also inefficient and prone to failure. MFT: safer, more efficient Managed File Transfer (MFT) is a powerful technology which comprehensively addresses the risks and challenges of moving information, both within an organisation, and with external suppliers, partners and customers. It simplifies and secures data transfer by providing centralised control, encryption, enhanced security protocols and auditing. Unsurprising then that more and more IT departments are using MFT to replace their outdated manual file transfer scripts. Reasons to Ditch Scripts Scripts don’t play well with new tech. For example, cloud-based computing environments require file transfers to be integrated with cloud-based solutions, and platforms such as Azure and AWS. Scripts lack advanced features. For example, automating file transfers – say, with FTP - requires you to add a second solution, which is time-consuming and complex. Scripts are also challenged to detect and implement automatic “re-try” features in the event of failure, or prevent employees mishandling sensitive data. Scripts are time consuming. Developing, maintaining, and troubleshooting scripts takes time, distracting valuable IT staff from more important tasks. Worse, if the author of a script isn’t available when it fails, bottlenecks can occur in your workflow. Scripts don’t offer built-in reporting. Logging needs to be manually added to scripts. Accessing those logs – say, when you need to prove audit compliance, or meet other regulatory reporting requirements – is time consuming and difficult, requiring an effective filter and search tools. Scripts aren’t secure. As explained above, scripts don’t offer the security features necessary to keep cyber thieves at bay. User credentials aren’t encrypted, there’s no in-built key management, no access controls, and they’re unlikely to use up-to-date security protocols. Why MFT is Better than Scripts As well as increasing the security of your file transfers, ditching scripts offers your organisation many other compelling advantages. Centralised Control. Instead of using multiple different tools, programs, and scripts to encrypt, send, and automate your file transfers, MFT can enable all of these from a single interface. That significantly streamlines day-to-day operations and reduces wasted tool maintenance time. Automate. No matter the volume of files to be transferred across your business and supply chain, the best MFTs enable your team to spend time focusing on other things. Save Money. Clients are often surprised how many employee-hours they’re spending creating, maintaining and resolving problems with file transfer scripts. These ongoing hidden costs can really mount up. (And that’s without considering the potentially catastrophic cost to your business of a data breach enabled by an insecure script!) Flexible Scalability. The best MFTs scale fluidly – horizontally and vertically - as file transfer loads increase. They make redundant tedious and uncertain processes of buying, deploying and understanding gateways, load balancers and other expensive network devices and hardware. Cloud-friendly MFT tools also exploit new cloud and virtualisation capabilities to scale up quickly to meet demand. They can even be “failed over” to a DR site in the event of an outage. Regulatory Compliance. By logging file transfers and access across your organisation, the best MFTs ensure your compliance with legal requirements, such as data privacy and encryption. Logs are also readily accessible if you’re called on to demonstrate your compliance during an audit or need to conduct forensics after an internal security breach. The Best MFT Independent analysts agree that that GoAnywhere MFT is the industry’s leading Managed File Transfer solution. GoAnywhere not only enables your data to be moved securely - both internally and externally – it also enhances your team’s productivity. Asia-Pacific’s MFT Experts No-one better understands local MFT needs and best practices than Generic Systems Australia. Our local team has decades of experience helping businesses replace outdated and risky scripts with the world’s leading MFT solution, and our Migration Service makes the transition easy. If you’d like a no-cost, no-obligation discussion about how we could help you simply and affordably transition from risky scripts to an advanced MFT solution, please feel welcome to get in touch . Previous Next

< News The Emotional Toll of Ransomware Attacks 25 Aug 2025 Sophos’s recent report The State of Ransomware 2025 sheds light on the little-discussed human impacts of cyber attacks within compromised organisations. Sophos polled 3,400 IT and cyber security leaders across 17 countries who had been hit by ransomware in the past year. Aside from the financial and reputational costs to the organisations, Sophos found that the organisation’s IT and cyber security teams suffered negative personal consequences from every attack. Taking the Fall The fallout from a cyber attack was often most severe at the top of the IT team. In one in four cases, the team’s leadership was replaced as a consequence. That might seem “fair” to some. However, as most CISOs will tell you, business investment decisions are frequently made at the Line of Business level. CISO projects and investment requests are considered alongside other business priorities and investments – sometimes, deprioritised and rejected. In those instances, is it reasonable to hold the CISO accountable? As Frank Dickson, group VP for security at IDC, remarked to CSOonline.com : “Some presume that a ransomware attack is the fault of the CISO. The CISO is a leader, but not  the  leader. Breaches are the result of a pattern of decisions of many.” Dickson said that some enterprise business units — even some CEOs and COOs — will sidestep CISOs by deliberately not inviting them to key meetings, out of the fear they will slow down certain business processes. With the growing frequency of cyber attacks, and the considerable business disruption they create, that’s shortsighted and risky. Emotional Toll Sophos’ survey found that the human consequences of a cyber attack were felt well beyond the leadership level. 41% of IT/cybersecurity teams reported increased anxiety or stress about future attacks. 34% said the team felt guilty that the attack was not stopped in time. 40% reported increased pressure from senior leaders - though 31% reported increased recognition. 31% of teams experienced staff absences due to stress/mental health issues related to the attack. The survey responses reveal how a ransomware attack can be a brutal blow — not just to an organisation’s finances and reputation, but to the people responsible for the IT systems. For the IT team, it’s often a high-stakes, high-pressure ordeal. HR & C-Level Support An organisation’s Human Resources team and C-suite need to play a critical role in stabilising the IT team in the aftermath of a ransomware crisis. That begins with providing immediate support: Acknowledging the pressure, and recognising within the organisation the IT team's efforts. Providing flexible work arrangements, such as adjusted hours, remote work options, and time off where feasible. Making psychological first aid and counsellors available. Ensuring clear internal communication, to avoid the stresses of miscommunication and rumours. Longer term, the focus should be on building IT team resilience. Recognising and rewarding the IT team's role in recovery. Conducting cyber security training across departments - not just IT – to reinforce a culture of shared responsibility. Implementing retention strategies to mitigate post-ransomware attack attrition. Prevention: Better than Cure At Generic Systems Australia , we help Australian and New Zealand organisations avoid cyber attacks by making file transfer and email systems smarter and more resilient. Please feel welcome to contact me if we can help you. We’re your local experts in data transfer. Previous Next

< News Fast OR Safe...? File Transfers can be both! 17 Mar 2024 Sending files externally...? Now it can be both Safe AND Easy! There was a time when ensuring your organisation’s file transfers were safe was a hassle… time-consuming, inconvenient, and requiring specialised technical skills. Thankfully, that’s no longer the case. Ensuring your precious data can be safely shared within your organisation and with your external trading partners need no longer be complicated. In fact, the best data technologies save you time and money, and make data exchange easy . Here’s how. The Fast and the Fraught Hitting “send” is an everyday routine for most employees. Sending files to suppliers and customers is as easy as a couple of mouse clicks. However, each of these thousands of daily data transactions is a potential target for cybercriminals. The more ad-hoc and varied the file transfers, the greater the risks. Too often, organisations only realise their need for a more robust approach after they’ve experienced a costly data breach. Other times, data vulnerabilities become apparent when organisations want to start trading with partners who employ more stringent data safeguards... particularly in industries where there are strict data compliance requirements, such as healthcare, finance, transportation and defence. Failure to adhere to an industry's data security regime can lead to hefty fines and sanctions for both parties to the transaction. Solving for Ease AND Security Solutions such as managed file transfer (MFT), data loss prevention (DLP), data classification, and email security can automatically secure your organisation’s data, while simultaneously keeping your business humming. Better still, by automating thousands of routine file transfers, the best solutions increase an organisation’s efficiency by saving employees’ time and enabling them to focus on higher value-added work. How to Get Started In our experience, few organisations begin with a completely clean slate and zero data protection measures in place. Usually, some enterprising individuals will have independently employed varying degrees of security using free or low-cost consumer file transfer tools. Other employees may believe – incorrectly – that they’re securing their data by simply applying files’ “read-only” settings. A few may have gone a step further and narrowly limited who has access to their department's data. Unfortunately – aside from the inherent risks of using multiple incomplete and incompatible security approaches – siloed security measures like these can also inadvertently remove resources that knowledge workers need to conduct business. As a result, organisational efficiency is impeded, with critical information becoming too slow or difficult to access. A Holistic Approach to Data Exchange At Generic Systems Australia we help organisations embrace a whole-of-business approach which reduces risk and makes data more secure while keeping your business operations and relationships running smoothly and efficiently. A good starting point is considering the impact security policies and practices have on your customer and vendor relationships: How would a data breach impact your business’s reputation, bottom line and supplier relationships? Do the policies and tools you currently use hinder your employees’ effectiveness, efficiency and productivity? Could new technology speed up the actual delivery of critical information? Could new technology be simple enough to use that most employees could readily adopt it? The Human Factor The best data security measures are invisible and automated . We’ve found that the less organisations need to rely on employees to change their behaviour, the better the risk mitigation. But even so, educating employees on data security should be an element of an improved approach. Start by explaining why you need to put in place the new policies or tools. Employees who understand the high stakes of data theft and compliance breaches are much better disposed to taking ownership of managing data transfer risks. Then focus on education. By equipping your various department heads and business process owners with knowledge about secure data exchange approaches, you can help them make the right choices when they liaise with their various supply chain partners. A multi-phase approach, leveraging middle managers and key influencers in your organisation to champion best practices, is often best. Automatically Securing Everyday Data Ideally, we want our employees to be able to safely send and receive emails and attachments without the need for them to take any additional, time-consuming steps. MFT, DLP, data classification, and email security make that possible through advanced levels of automation. In combination, these technologies examine each data transfer event and thoughtfully apply policies such as encryption, auditing, user and recipient validation, redaction, etc. This way, employees do not have to manage any of those activities, and the data transfers are performed quickly, efficiently and securely. As workforces and their workplaces become physically more dispersed – sometimes in the office, sometimes from home, sometimes from a local café – this automated approach becomes more and more beneficial. Not only does it accelerate and streamline the process of transferring data, it also reduces the risk of human error. Out of Sight, Out of Mind? Data exchange is like the human circulatory system - unseen, but absolutely critical to your organisation’s ongoing vitality. Protecting and enhancing it is both necessary and worthwhile. At Generic Systems Australia, we’ve observed that moving to a more automated, secure and efficient approach can sometimes be stalled by the very “bloat” we discussed earlier. Taking out the too-many tools which have sprung up across an organisation’s silos can seem too complicated and time-consuming to tackle. However, there is an easy and relatively inexpensive way forward… A centralised tool, such as the class-leading GoAnywhere MFT with its dashboard-style interface, can provide a holistic approach. Rather than having separate tools for encryption, auditing, reporting and automating file transfers, GoAnywhere can handle it all. It even scales as your business grows. If you’d like to discuss making your organisation’s data transfers safer and easier, adding to your organisation’s productivity and bottom line, please feel free to contact our Business Manager, Bradley Copson, ( mail to: bradley@gensys.com.au ). He’ll be more than happy to offer you an obligation-free discussion, no-cost trial, or Proof of Concept. At Generic Systems Australia, we're your local experts in Secure Managed File Transfer. Previous Next

< News When Your Data Transfers are Mission Critical 16 Apr 2026 Four astronauts travelling at 39,472 kph, experiencing up to 3.9Gs, in a craft enduring up to 2,760 degrees C during a 217.5 hour journey… Failure was not an option. When Artemis II launched, every subsystem on the spacecraft need to operate under that single, unforgiving expectation. The mission depended on thousands of interconnected components - navigation systems, life‑support modules, telemetry feeds, ground‑station relays - all working in perfect synchrony. “Mission critical” takes on a whole new meaning in spaceflight. It’s a requirement for survival. Safe Transfers Enterprises are similarly reliant on the safe transport of mission-critical data. For decades, file transfers were treated as background plumbing. Hand-coded scripts, cron jobs, SFTP servers and the like quietly shuffled data between systems. But as organisations have become more interconnected, regulated, and digitally dependent, file movement has shifted from a technical afterthought to a strategic risk surface. In many industries, a failed - or even delayed - file transfer can halt production, disrupt a complete supply chain, break customer trust or trigger a compliance breach. The stakes have risen dramatically. Mission Critical MFT That’s why Managed File Transfer (MFT) solutions have become mission-critical. Just as NASA relies on hardened, observable, automated data flows to keep astronauts safe, enterprises rely on MFT to guarantee the integrity, security, and reliability of their data exchanges. MFT platforms provide the same qualities that make space missions possible: predictability, visibility, and control . They replace brittle scripts with governed workflows, enforce encryption and authentication across every transfer, and deliver real‑time monitoring so teams can see issues before they become outages. Parallels There’s another interesting parallel between enterprise data transfers and the Artemis II mission: ecosystem complexity . These days, NASA coordinates with international partners, contractors, and ground networks. Enterprises face their own version of this - cloud providers, SaaS platforms, regulators, logistics partners, financial institutions. Every connection is a dependency, and every dependency increases risk. MFT provides the secure, standardised backbone that keeps these ecosystems functioning without friction. Finally, Artemis II reinforces a truth all enterprises are now confronting: automation is no longer optional . Rockets On Rails Those who followed the Artemis II mission closely were sometimes astonished by how automated spacecraft have become - especially in comparison to the Apollo moonshot era. NASA and its commercial counterparts have significantly automated space missions to increase resilience and reduce the risk of human error. MFT does the same by orchestrating transfers, validating data, retrying failures, and maintaining audit trails without manual intervention. Artemis II helped remind the world what mission‑critical really means. Modern enterprises are discovering the same reality. When data movement underpins revenue, compliance, and customer trust, MFT becomes more than infrastructure. It becomes the system that keeps your organisation safely on course. Help at Hand Unlike modern day moonshots, installing an MFT solution can be quick, easy and inexpensive. At Generic Systems Australia , we’re local experts in MFT. Our decades of experience assisting companies to install and leverage leading MFT solutions such as GoAnywhere MFT have made us Fortra’s Top MFT Partner in Australia and New Zealand (and a top ten MFT partner globally). If you’d like to discuss how we can support your mission-critical data transfers, please feel welcome to get in touch with me . Previous Next

SECURE YOUR CLOUD DATA Whether you are already moving select pieces of your business to the cloud, just starting the cloud conversation, or are considering establishing a hybrid environment, you're in good company. Organisations move to the cloud in some fashion for its flexibility, scalability, and faster deployment. However, there is still hesitancy in adapting cloud technology due to security concerns as well as compliance requirements, and a lack of visibility and control. A 2023 Cloud Security Report, which surveyed the challenges and priorities of more than 750 cybersecurity professionals, found that 39% of respondents already have more than half of their workloads in the cloud, and 58% planned to get to that level in the next 12–18 months. However, Cloud security continues to be a significant concern, with 95% of surveyed organisations concerned about their security posture in public cloud environments. In this article, we explore how a robust Managed File Transfer (MFT) solution can help protect your data transfers, in transit and at rest, without compromising the convenience or cost-effectiveness of moving your business to a cloud-based environment. Cloud File Transfers Most organisations oversee dozens (if not hundreds or thousands) of in-house file transfers a day. Whether it’s sending files to employees, transferring reports to trading partners, receiving data from third-party vendors, or collecting sensitive information from customers, it’s all part of the exchange of information that is regularly processed. Where do cloud-based file transfers fit in? Cloud infrastructure can give companies a lot of leeway. Some data can be managed in the cloud, or all of it can be — the choice is entirely up to you. Moving data to the cloud can be as simple as transferring files and folders to whatever storage platform you use with your provider. And with strong encryption and security policies in place, you can control who has access to that business-critical, sensitive data in the cloud. Data that’s been entrusted to the cloud is kept in physical servers and data centres managed by cloud computing services. Almost all file movement between a business, its employees, its trading partners, and its remote locations can happen through the cloud. Sensitive information can move quickly and efficiently between the business and wherever it’s stored (even on servers around the world), which gives organisations the ability to operate smoothly and access their data from anywhere. Because everything is stored off-site, local outages and user errors are minimised, bettering the chances that important, scheduled transfers will complete successfully. The Current State of Cloud D ata Security For cloud computing platforms like Amazon Web Services, Microsoft Azure, and Google Cloud, security of customer data is one of their highest priorities. They have a variety of resources in place to protect their clients’ privacy, but despite their best attempts, these measures don’t always stop data loss, compromised information, or unexpected cloud server outages. Cloud security is a two-way street. Researching each cloud provider’s cybersecurity methods and selecting the best one for your organisation is imperative — a positive step toward ensuring your data’s integrity. But it’s not the only step. IT teams are just as responsible for the security of their sensitive business data as the cloud platforms that hold it. Whether your organisation is thinking of deploying to the cloud or already has, you'll need to perform due diligence regarding your processes and policies. Start by asking questions like these: What are our top security considerations? How will our IT team processes change? What vulnerabilities have been introduced or addressed from moving to the cloud? Do we have points of failure that should be planned for? Are cloud file transfers properly encrypted to minimise risk of data breaches? Protecting Your File Transfers Many of these questions are subjective, of course. Each IT team is likely to answer them in different ways, based on your company policies and processes. But to achieve the best possible cloud security, don’t overlook the current state of your file transfers. Encryption is often the last line of defence between a malicious user or human error and sensitive information. If, however, data is properly secured with strong encryption protocols during transfers as well as when idle and sitting on a server, a cloud breach is far less likely to result in data exposure. For those who must comply with regulations like HIPAA, GDPR, GLBA, PCI DSS, and SOX, following encryption requirements in the cloud comes with extra benefits — as long as the keys for encrypted data are safe, breached information can’t be read, preventing hackers from selling or otherwise exploiting your or your customers sensitive data. File Transfers and the Cloud When moving your data between your network and the cloud, it’s considered best practice to always encrypt your files and protect your communication using secure network protocols like SFTP, FTPS, or SCP. Your files, databases, and even entire folders should be encrypted at rest, too, whether or not the cloud platform you’ve chosen already secures it. A common dated (and not recommended) approach to file transfers uses custom scripts created by internal programmers. The scripts often include commands for encryption, which may or may not be simple to modify, depending on your team's given skillset. While this file transfer process "can" work for a while, as it addresses basic company needs initially, as the number of file transfers rise, so does the difficulty of maintaining a homegrown solution. And that’s not including other possible roadblocks, like an inability to handle logging capabilities or alerts when a file transfer fails. Managed file transfer solutions provide organisations with helpful, robust features that enable them to grow with their data exchange requirements –– especially beneficial when moving to a cloud environment. GoAnywhere Managed File Transfer GoAnywhere MFT eliminates the need for homegrown scripts and multiple programs by streamlining the file transfer process. It can be installed in a cloud-based environment (single or multi) or on-premises via a variety of platforms, giving you full control of your deployment. Transfers can be scheduled and automated with custom workflows (projects), and data can be sent securely between systems, employees, customers, and trading partners. Meanwhile, administrators are given a single point of control with extensive security settings, audit trails, and reports, greatly reducing the possibility of user errors and oversights. GoAnywhere also provides high return on investment by reducing the time spent on manual labour, improving the quality of file transfers, making security more cost-effective, and helping organisations meet a variety of requirements including PCI DSS, HIPAA, GDPR, and FISMA. MFT Security and Encryption All file transfers are protected with popular encryption protocols, including SFTP, FTPS, FTP, SCP, AS2, HTTPS, Open PGP, and ZIP with AES. In the GoAnywhere MFT solution. A built-in key manager allows administrators to create, import, export, and manage Open PGP keys, SSH keys, and SSL certificates. And for those who must comply with FIPS 140-2, validated encryption ciphers can be enabled for SSL and SSH protocols. GoAnywhere offers connections to a variety of servers and guarantees file delivery by using connection retries and file auto-resume. Admins can monitor transfer success, review account activity, and authenticate user access from anywhere via GoAnywhere’s browser-based interface. Beyond basic encryption practices and features, GoAnywhere also addresses several business requirements for the cloud. GoAnywhere and Amazon EC2 For organisations that use AWS as their cloud provider, GoAnywhere MFT easily integrates with Amazon Elastic Cloud Computing (EC2). You can find, and quickly install, GoAnywhere MFT on Amazon's AWS Marketplace. You can use GoAnywhere’s secure FTP technology to protect sensitive file transfers with strong encryption technology and modern authentication methods. This creates encrypted tunnels between client and server systems and provides confidentiality and integrity to critical transmissions. Secure FTP also protects any user credentials that flow over the connection. Do you need to address high volumes of file transfers in your organisation? With GoAnywhere’s clustering technology, file transfers and other processes can be distributed across multiple Amazon EC2 instances for load balancing. And when an instance is taken offline, file transfers and jobs will be automatically routed to other installations in the cluster. GoAnywhere and Microsoft Azure For organisations that use Microsoft as their cloud provider, GoAnywhere integrates with Azure to provide IT teams with secure file transfers between all active parties. Installing and running GoAnywhere MFT on Azure is an effortless process, as everything you need is included, reducing the need for additional third-party solutions. You can install GoAnywhere on your choice of Azure-supported Windows or Linux operating systems, then set up your trading partner accounts and file transfer processes. GoAnywhere’s intuitive design and modular features allow you to be up and running on Azure quickly. If you want to scale GoAnywhere on Azure, file transfers and other processes can be distributed across multiple Azure VM instances for load balancing. Connections to a variety of databases including Microsoft SQL Server through GoAnywhere, and user accounts can be authenticated against Microsoft Active Directory to simplify user management for your file collaboration needs. Conclusion Organisations worldwide have already, or soon will be turning their focus to the cloud. Yes, security will continue to be an issue in all configurations of technology on-premises, in the cloud, or in hybrid situations. And moving to the cloud isn't without risk. To help prevent data loss, IT teams must do due diligence and take steps to protect their data — starting with their cloud file transfer process and solutions. Implementing a managed file transfer solution like GoAnywhere MFT enables businesses to control how their data is protected, in transit and at rest. Through strong encryption protocols, file monitoring, and integration with Amazon EC2 and Microsoft Azure, IT teams can rest assured that organisational and customer data is safe in a variety of environments without running outdated, unsecure expensive, time-consuming scripts and programs. Is it time to enhance the security of YOUR cloud data? If you’d like to discuss how GoAnywhere MFT can enhance the security of your organisation’s cloud data, please feel welcome to reach out to our Business Manager, Bradley Copson. He’s always happy to have an obligation-free discussion, explain how quickly and easily we can transition your organisation to the class-leading MFT solution, and offer you a zero-cost Proof of Concept. At Generic Systems Australia, we’re your local experts in secure Managed File Transfer. RESOURCES HOME