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< News How Load Balancing optimises your file transfers 30 Apr 2024 Network bottlenecks that cause business downtime are the bete noir of corporate IT teams. Businesswire found that 82% of companies experienced at least one downtime incident during the past three years… costing small businesses $660 per minute, and larger organisations $14,000 per minute. Load balancing is a key technique for keeping network traffic flowing. What is Load Balancing? Load balancing is key to “clustering”, where multiple systems work together as a single unit to help ensure high-availability, scalability, and reliability. It’s a technique which enables organisations to distribute workloads and network traffic across multiple servers or network interfaces in a computer cluster. Effective load balancing means that network traffic is always directed to servers which are “available”, should a particular server become overwhelmed or fail. Balancing workloads optimises the performance of systems and applications –– for example, a managed file transfer (MFT) solution for exchanging data –– preventing bottlenecks and other efficiency-sapping impacts. Why Load Balance for File Transfers? Delays in sending files can have significant negative ripple effects throughout an organisation. Incoming orders may not be received, or shipping may be delayed, leading to dissatisfied customers. Delayed financial transactions with trading partners may weaken an organisation’s supply chain. Load balancing helps organisations continue to operate ‘business as usual’ even when a system fails or is inundated with a heavy network workload. Other benefits of load balancing include: Scalability: Load balancers can help organisations adapt to growing and changing conditions and workloads without suffering adverse events. New servers can be seamlessly added to the cluster when more scalability is needed. Performance Optimisation : Traffic is routed to the server most capable of handling a given request based on location or server health. Redundancy: Organisations safeguard themselves, should one server become overloaded or fail, with load balancing enabling processing work to continue without interruption. Using Middleware and Active-Active Framework for Load Balancing A robust managed file transfer solution, such as Fortra’s GoAnywhere MFT, delivers critical load balancing and scaling when installed in a cluster. The solution’s load balancer, GoAnywhere Gateway, serves as both a reverse proxy and load balancer. When paired with Gateway as a load balancer, each inbound file server connection can be distributed to available systems in the environment. MFT workflows performed in a clustering environment gain increased performance and throughput. If a system within a cluster fails, GoAnywhere Gateway automatically routes all new trading partner connections to the remaining systems in the cluster. For mission critical environments and processes, this is an “active-active” framework providing high availability. Enhanced Security GoAnywhere Gateway also provides an extra security layer when exchanging data. The Gateway keeps file sharing services such as FTPS, HTTPS, SFTP servers and any documents secure in the private or internal network. No additional inbound ports need to be opened, which helps organisations meet compliance requirements such as those for PCI DSS, SOX, HIPAA, GLBA, as well as certain privacy laws. This round robin algorithm essentially works like this: For each new FTP, FTPS, or SFTP connection from a trading partner, the Gateway distributes that session sequentially to the next FTP/FTPS/SFTP server within the cluster. HTTP/S, however, is a stateless protocol. It uses the round robin algorithm but will persist each connection for a time to maintain session integrity. HTTP/S sessions typically are only served by one HTTP/S server at a time. If you’d like to discuss how your organisation can reduce downtime through MFT load balancing, please feel welcome to contact our Business Manager, Bradley Copson (mail to: bradley@gensys.com.au ). He’s always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Generic Systems Australia Your Local Experts in Secure Managed File Transfer Previous Next

< News Surge in Scanning Suggests Targeted Hack Attack Imminent 8 July 2025 A recently detected increase in attempts to hack MOVEit Managed File Transfer underlines the importance of promptly patching your enterprise software. Threat intelligence Firm GreyNoise has warned of a “notable surge” in hackers scanning MOVEit MFT systems. Scanning Surge GreyNoise said that the surge in attacks started on May 27. Since then, the volume of scanners has remained between 200 and 300 per day - a 20-30 times increase over usual levels. They suggested attackers may be probing for unpatched systems or possibly preparing a coordinated mass attack. The Australian Signals Directorate – Australia’s premier cyber crime combatants – advises that applying patches to applications is critical to ensuring the security of systems. “Once a vulnerability in an application is made public, it can be expected that malicious code will be developed by malicious actors within 48 hours, sometimes within 24 hours,” they said. Obviously, applying multiple patches in a production environment may not only be time consuming, it may well impact production system uptime and even create greater potential for compounded problems during the process. Alternatives Some organisations have been completely replacing their existing Managed File Transfer (MFT) systems with the MFT independently recommended as the world’s most advanced – Fortra’s GoAnywhere. GoAnywhere offers two key security advantages over lesser Managed File Transfer solutions. Firstly, it includes an advanced Threat Brain . This aggregates security intelligence from across Fortra’s deep portfolio of cybersecurity solutions and external providers to continuously identify and block IPs with malicious intent. Threat Brain enables GoAnywhere to quickly and proactively block threats before they infiltrate your organisation. Secondly, rather than merely patching its software, Fortra frequently releases complete updated versions. Upgrading the software to a new version is as simple as downloading the latest version from the Fortra customer portal, briefly stopping your existing version, and then installing it. Local Expertise Available At Generic Systems Australia we’ve helped dozens of Australian and New Zealand organisations transition to GoAnywhere quickly, simply and inexpensively. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and even provide an obligation-free proof of concept. At Generic Systems Australia we’re your local experts in secure Managed File Transfer. Previous Next

< News GoAnywhere Version 7.8.0 Released 5 May 2025 Great news for those using the world's most advanced Managed File Transfer solution. GoAnywhere MFT 7.8.0, GoAnywhere Agents 2.4.0 and GoAnywhere Gateway 3.3.0 have just been released. These new versions feature many useful updates including handling of Azure Storage, security updates, component updates, and much more. Head over to your client portal to see the Release Notes. For GoAnywhere MFT check out the release notes for 7.7.0, 7.7.1 and 7.8.0. Previous Next

About Generic Systems Australia Your local experts in Secure Managed File Transfer Technology Our Story We are independent experts in data transfer - more than just software suppliers. Our curated suite of industry-leading solutions, coupled with our unparalleled experience and expertise, have made us the Asia-Pacific region’s most trusted partners in secure Managed File Transfer technologies. Founded in 1993, we’re proud to count among our clients some of the region’s most iconic brands. Leveraging our unique skills and readily available local support, they rely on us to optimise their IT systems, hone their business processes and integrate their supply chains. A long-term partner of Fortra (formerly Help Systems, and Linoma Software, the original authors of GoAnywhere MFT), we’ve been the Asia-Pacific's regional distributor of the industry leading GoAnywhere MFT suite since 2007. Our in depth understanding of the product’s Advanced Workflows , data translation, auditing and compliance, automation and security enables us to rapidly devise optimal solutions, provide rapid Proofs of Concept, and move ahead quickly with implementation. We have exclusively managed APAC deployments for some of the largest multinational corporations, Government departments and small- to medium-sized businesses as well. Our local technical support service provides our clients with the reassurance that local help will always be on-hand. Generic Systems Australia is a values-led organisation. Our long-term commitment to doing business ethically, being the absolute best at what we do, and keeping our customers’ needs always at the fore, is the foundation of our enduring success. Our company was founded on that principle 30 years ago and continues to this day. If you’re exploring how to boost your efficiency and bottom line by leveraging Secure Managed File Transfer technology, reach out to our Business Manager, Bradley Copson, for an obligation-free discussion. Our People Bradley Copson Business Manager Expert in enhancing organisational effectiveness and efficiency through Managed File Transfer technologies. "My understanding of contemporary business challenges, coupled with my early career experience leading IT operations and support functions, enable me to advise clients from a perspective that’s both business-minded and IT-pragmatic. “By approaching each engagement ethically, assigning technical experts who consistently deliver professional services of the highest quality, and keeping my client’s best interests always at the fore, I’ve been entrusted with opportunities to manage many of our region’s most iconic brands.” Simon Kuenstner Solutions Architect Managed File Transfer Expert "Three decades of experience as a solutions architect enable me to quickly chart a course through any maze of legacy systems and manual processes, to design and implement secure MFT solutions which empower clients to work smarter, smoother and more efficiently. "I love to explore with clients how GoAnywhere can be used in new ways to further boost their business’s bottom line.” Schedule a call with us today!

< News Compulsory Disclosure of Ransomware Payments Looms 6 Aug 2024 Australian organisations will soon be forced to disclose their ransomware payments to cyberthieves. The measure is included in a landmark new Cyber Security Act to be brought before parliament’s next sitting. It comes in response to research which shows Australian businesses have been paying untold amounts of ransom to hackers in what is now a mounting wave of ransomware hacks. Ransom payments flourishing The government is reportedly concerned that the practice of quietly paying off cybercriminals has flourished in secrecy. While the government originally planned to place an outright ban on ransom payments, it’s now focused on mapping the scale of the problem. "People are paying criminals money and it is happening in the darkness (and) we need to bring this out into the light," said former minister for cybersecurity Clare O'Neil. "Government cannot win this war alone. We need a whole-of-nation effort here." Every six minutes In its 2022/23 Annual Cyber Threat Report, the Australian Cyber Security Centre confirmed it was notified of a new cyber incident every six minutes on average. Ransomware attacks have increased roughly five-fold since 2020. As worrying as those numbers might seem, they are still only a glimpse of the real problem. "It is believed that in the Five Eyes countries alone - Australia, Canada, New Zealand, the United Kingdom and the United States - literally billions of dollars in ransoms is being paid, and criminal gangs are reinvesting that money … to attack us again," O'Neil said. Business groups concerned Cyber security experts say the proposed changes strike the right balance. However, business groups say they are concerned the new disclosure rules could sink some small operators. To help tempt reluctant businesses into transparency, the government is proposing that disclosures will not be subjected to "the glare of regulators". A "Limited Use Provision" will prevent the Australian Signals Directorate and the Australian Cyber Security Centre from sharing the information more widely, except in narrow circumstances. Said O’Neil: "This is a no-fault scheme. We're not blaming businesses … they're victims of a crime." Under the existing proposal, regulators such as the Privacy Commissioner would still be allowed to investigate and prosecute companies that "leave the front door unlocked", but only using their existing powers. "It doesn't absolve business of any of their legal responsibilities or liabilities," O'Neil said. "We expect Australian businesses to take care of their customers … but sometimes things do go wrong." Not just the private sector The problem of ransomware attacks is not limited to the private sector. The Australian Signals Directorate said almost one-third of cybersecurity incidents reported in the 2022-2023 financial year came from the public service. Consecutive audits of the government sector have found it has a "low-maturity level" when it comes to cybersecurity, despite holding the largest store of sensitive data about Australian citizens. As it stands, about 1,000 Australian entities providing "critical infrastructure" such as energy, healthcare and banking services are obliged to report ransom payments. Attacks escalating The new mandatory reporting measures are recognition that there is no end in sight to ransomware attacks. Johanna Weaver, director of the Tech Policy Design Centre at ANU, said "No matter how good our cybersecurity protections are … (attacks) will continue to happen." She applauded the push to establish an ongoing "Cyber Incident Review Board", similar to what exists in the aviation industry, to learn from other major breaches, such as the attack on MediSecure. Avoiding Ransom Payments To be truly secure, an organisation’s data must be protected not only when it’s stored, but also while it’s enroute to and from storage. Managed File Transfer (MFT) solutions such as the class-leading GoAnywhere MFT encrypt data at rest and in transit, complying with the highest data security standards (including the US’s and Europe’s HIPAA, HITECH, PCI DSS, SOX, and GDPR). MFT manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols such as SFTP, FTPS, and AS2 to send files securely, and encryption standards such as Open PGP and AES to protect data in transit and at rest. Local Expertise on Hand Generic Systems Australia are your local experts in Managed File Transfer solutions. We’ve assisted hundreds of organisations across the Asia-Pacific region to secure their data and keep cybercriminals at bay. If you’d like to discuss improving your cybersecurity, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Attribution: sections of this article were substantially sourced from an item originally published by ABC News Australia. Previous Next

< News MFT as Middleware…?! 5 Feb 2025 Enterprise customers are increasingly seeking middleware that enables them to secure and streamline connections between their internal systems and external third-party services. Fortra’s GoAnywhere MFT helps fulfil that need. Integration without Security spells danger Most modern enterprises find themselves balancing the flow of information between complex internal systems and external cloud services. But on both sides of the corporate firewall, there is a shared need for corporate data to be transferred securely and efficiently. “Extract Transfer Load” (ETL) solutions process data and store data in a common internal warehouse. “Enterprise Service Buses” (ESBs) act as a hub providing overall visibility and control over the flow of data and services across different applications. However, neither of these tools specialise in security - an especially critical consideration when dealing with third parties. As security and integration are where current solutions fall flat or fail to provide a unified answer, enterprises are left to look for new models to bridge the gap. GoAnywhere steps up Fortra’s GoAnywhere MFT is not your traditional limited MFT solution. It operates as a lightweight ETL, a functional ESB, and as an efficient MFT platform. What sets GoAnywhere apart from other tools is its focus on security. And in that way, it’s one of the only tools on the market today that can fulfil enterprises’ nascent need for secure and efficient data flows within and outside their organisations. Secure Management, Integration, Automation GoAnywhere provides many of the same automation and integration features as ETL, ESB, and Enterprise Application Integration solutions, enabling enterprises to connect their internal resources with cloud resources and third parties such as: Banks and credit card providers Financial data providers Foreign exchange markets Retirement and pension systems If required, GoAnywhere MFT can perform a middleware role, integrating with an organisation’s existing ETL solution and acting as a managing solution which connects systems, secures communications and integrates. Enterprise-level Security Even when enterprises have dedicated ETL solutions in place, GoAnywhere can fit right in to boost the security of data file transfers. It provides a full range of security layers and controls to protect the exchanged data which no other integration solution can offer. A secure architecture is deployed thanks to a multi-tier solution, including the GoAnywhere Gateway as a reverse proxy on the DMZ, isolating exchanged data from threats on the internet. A Secure ICAP Gateway - a deep content inspection engine – can also be built in, a security tier preventing malicious content infiltrating through third-party interfaces. GoAnywhere’s proactive security has been further enhanced through integration with the Fortra Threat Brain , a massive threat intelligence database which continuously identifies and blocks incoming IPs with bad reputations or malicious intent befor e those threats can enter an organisation. Connect Cloud and On-Prem Applications A final differentiator that makes GoAnywhere a standout in the enterprise middleware space is its ability to connect both on-premises systems and cloud-based applications. GoAnywhere goes beyond what a typical SaaS middleware application can do. For instance, if you offer a middleware platform as a SaaS solution, a lot of organisations still have different on-prem applications in addition to their legacy systems, segmented networks, private and public cloud-based systems and external interfaces with their trading partners. Having yet another SaaS platform makes it challenging to interconnect all these on-prem and cloud data points. However, GoAnywhere can secure file transfers and centralise them across cloud, on-premises, hybrid, or SaaS environments. It isn’t confined to one or the other. Consolidate, downshift, simplify, and streamline For enterprises looking to boost their efficiency and streamline their operations (and that’s all enterprises!) the right middleware can make all the difference. GoAnywhere MT offers more than a typical MFT. With GoAnywhere, enterprises can create a flexible, scalable, high-performance middleware platform to securely: transfer at speeds up to 10 Gbps interface with a wide variety of systems, applications and cloud services protect files from malware get zero trust protection, no matter where files travel, and keep data out of the DMZ. GoAnywhere as Middleware Consistently declared to be the world’s leading MFT , GoAnywhere is renowned for its robust security features, flexibility, and ability to work where and how you need it. For enterprises, that’s becoming the space between all the moving parts. Local Expert Help At Generic Systems Australia , we have many years of experience helping Australian and New Zealand IT teams streamline their file transfers and protect their valuable data with GoAnywhere MFT. From the initial scoping of organisations’ legacy data transfer approaches, through zero-cost Proof of Concepts and hassle-free Migration Services , we help companies stay focused on running their business without disruption as we transition them to more secure approaches. Please feel welcome to contact me for an obligation-free discussion about how GoAnywhere can help your organisation. At Generic Systems Australia, we’re your local experts in Managed File Transfer. Previous Next

Independent Info-Tech MFT Quadrant Report (2024) Once again, respected tech analysts Info-Tech have evaluated the most popular MFT software and vendors, and found that GoAnywhere is the top MFT solution. Here’s their 2024 independent report. To receive a Complimentary Copy of the Report, simply submit your email address below: First name Last name Enter your email address Phone You'll receive the 'Independent Info-Tech MFT Quadrant Report' shortly! RESOURCES Receive Report HOME

< News Time for a Summer Software Deal? 1 Dec 2023 It's December, and many Australian businesses will soon start winding down ahead of well-deserved holidays.But did you know, this can also be a great time to negotiate a sweet deal on an enterprise software solution?Much of the world's enterprise software is sold by US-based companies, who follow a calendar accounting year. December is the final month for them to achieve their full-year sales targets, stretch bonuses, etc . So: strike while the iron - and season - is hot... Use your negotiating advantage to squeeze a special deal on that new software solution you've been eyeing.Of course, if that solution happens to be GoAnywhere MFT - the world's leading Managed File Transfer solution - then reach out to me, and we can apply the summer squeeze together! 😉 Previous Next

Independent Info-Tech MFT Quadrant Report (2025) For the 3rd consecutive year, respected tech analysts Info-Tech have evaluated the most popular MFT software and vendors, and found that GoAnywhere is the top MFT solution. To receive a complimentary copy of their 2025 report, simply submit your email address below and we'll email you back a PDF. First name Last name Enter your email address Phone You'll receive the 'Independent Info-Tech MFT Quadrant Report' shortly! RESOURCES Receive Report HOME

< News Use APIs to accelerate your MFT’s ROI 26 Nov 2024 Leveraging APIs alongside your Managed File Transfer (MFT) solution is a great way to boost the return on investment from your MFT, and scale its deployment more broadly across your organisation. Here’s how to use APIs to add further automation, integration, scalability, and customisation to your MFT. APIs…? APIs (Application Programming Interfaces) help software applications communicate with another. Enabling APIs with a robust MFT solution is a simple way to add new functionality to your data transfer software, and accelerate the productivity and efficiency gains it offers. APIs will help you integrate your organisation’s data transfers with the many applications your organisation already use daily - CRM platforms, business intelligence tools, ERP systems and more. In doing so, you can synchronise data across your organisation and provide your team with more secure collaboration. Flexible MFT solutions that support APIs also enable you to further customise and automate your file transfers for your unique business and operational needs. Enhanced Security Of particular value is the way APIs can boost an organisation’s cyber defences by integrating their MFT solution with other data-centric security systems. For example, Generic Systems Australia’s Advanced Threat Protection Bundle layers an organisation’s protective measures with the security features of Fortra’s GoAnywhere MFT to further secure sensitive data. The added flexibility to evolve and scale as your needs change can be a game changer for IT teams seeking to maximise user experience and organisational ROI. Better Workflows Automated file transfer workflows can be “supercharged” using APIs. Here are seven specific API features and techniques organisations can leverage to maximise the value they derive from their managed file transfer solution. In each of these examples, we’ll feature API integration with GoAnywhere, the independently-assessed class-leading MFT. GoAnywhere not only provides APIs, it can also consume third-party APIs, and act as middleman, or API gateway, between other applications. 1. RESTful API An interface used by two computer systems to securely exchange information over the internet, REST (Representational State Transfer) can be used to manage users, groups, triggers, projects, and schedules. This simplifies new user onboarding and migrating systems and environments. For example, you can use the REST API to create a new web user programmatically and eliminate the manual tasks often needed for on-boarding new trading partners. You can also start/stop file transfer jobs and query the status of active jobs. 2. REST Enable a Secure Form Within the GoAnywhere dashboard you can select REST Enable Secure Forms to trigger more complex API calls on the backend of Advanced Workflows . Then, using standard REST calls you can invoke the secure form and its underlying project. Rest Enabled Secure Forms can also act as a REST API gateway to computing resources normally not available to public internet users. The GoAnywhere server can be deployed on the secure network and the solution’s Secure Gateway can act as the link to the public internet in the DMZ. An administrator can enable curated access to internal REST APIs that would normally be available only via VPN or by a dedicated network connection. Comprehensive audit logs and fine-grained user access controls can turn GoAnywhere MFT into a complete API gateway. The Method createPayload (GET https://localhost:6443/rest/forms/v1/ticket/payload ) will insert the payload. The Method uploadAttachments (POST https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /file ) will upload one attachment at a time. The Method submitPayload (POST https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /submit ) will submit the payload. The Method downloadAttachment (GET https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /file/ :fileId ) will download one attachment at a time. 3. GoAnywhere HTTPS You can use GoAnywhere HTTPS project tasks to automate file transfers, create Secure Mail Packages, or programmatically place files in Secure Folders for uploading or downloading For example, if you need to send a large, automatically generated report to a user, you can enable the GoAnywhere HTTPS Send Package task in GoAnywhere. Simply create a project to automatically pick a file (or files) and send a package as a link via Secure Mail. You can protect that package with a password, track the number of downloads, or prevent further downloads after 24 hours. Another GoAnywhere HTTPS task is the ability to set up programmable uploads to GoDrive, a solution which provides Enterprise File Sync and Sharing (EFSS) services for employees and partners. 4. Quick Uploads Enabling Quick Uploads in HTTP Service enables you to turn GoAnywhere into a REST endpoint for file exchange. Quick Uploads (which requires a POST Method with Authentication) allows the solution to upload files to GoAnywhere via REST, effectively turning your GoAnywhere Secure Folders feature into a REST-enabled file exchange gateway. REST-enabled file exchange is very useful for other applications to have a place to store and exchange files. The end users don’t really know what is happening under the hood, but it allows application developers to provide lots of flexibility and build easy-to-use applications. 5. Project Run Mode You can start a project in the background in the dashboard's triggers, schedules, and within the project designer’s Call Project task. For example, if you need to start a long-running job, you simply start a job in Batch mode, which will run in the background, and the system will be automatically notified when it is finished. Need to copy a huge file set? Then run a Job that spawns multiple Batch Jobs. For example, every sub folder in your file set could be sent as separately spawned batch jobs. Running multiple jobs in the background in parallel will help optimise your computing resources, increase your throughput, and spread the workload to other nodes in your GoAnywhere cluster. In addition to setting the run mode, you can also set the priority and the job queue. For example, some long-running CPU intensive jobs, such as archiving or backup, can be set to run on a lower priority status or on a lower priority queue so that your core MFT operations remain more responsive. 6. Consume Third-Party APIs Consuming APIs is the process by which an application developer accesses the various APIs that are exposed by the API provider and then uses those APIs to develop one’s own software applications and products. Within GoAnywhere you can use HTTP/HTTP Post and GET Project tasks or Webservices REST tasks to call third-party APIs. For example, once a file is uploaded, you can create a trigger that will automatically import the file into third-party applications, such as a CRM or trouble ticketing system. Additionally, GoAnywhere offers Cloud Connectors to the most popular applications in the industry. (If you cannot find a cloud connector for the application you need, use the Project Webservices or HTTP/HTTPS POST Project tasks to connect via REST to the application of your choice.) 7. Promote Features Continuous Integration and Delivery CI/CD functions are important in every large IT Project. GoAnywhere delivers the ability to promote every user, project, schedule, trigger, secure form etc, from development to staging to production. You can use “Promote” REST API calls to automatically migrate your configurations from development to staging to production. Working on a live production system presents additional challenges. Even the most diligent administrators can make mistakes and accidentally delete or rename configurations which take an entire system offline. Using GoAnywhere’s Promote features, either via GUI or as an API call, is required to maintain maximum system stability and reliability. If you do not have a test system yet, consider deploying one to minimise the risk of human error. API Options to Boost Automation GoAnywhere offers many powerful API options that can seamlessly automate basic file transfer tasks for IT teams and users. You can mix and match the seven techniques above to create a next-generation automation framework that goes far beyond standard MFT functionality. Need Help? It’s Here - Locally! If you’d like help using APIs to boost your MFT’s ROI and your team’s productivity, please feel welcome to get in touch with me . I’m always happy to have an obligation-free discussion. At Generic Systems Australia , we’re your local experts in Secure Managed File Transfer. Previous Next