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We're Happy to Help Generic Systems Australia are your local experts in Secure Managed File Transfer, servicing Australia and the Asia-Pacific region. We're always happy to answer your questions, or offer you an obligation-free discussion and zero-cost Proof of Concept. Address Generic Systems Australia Level 25, 100 Mount Street North Sydney NSW 2060 Australia Phone +61-2-9959-2239 Email mktg@gensys.com.au Social Media First Name Last Name Email Phone Number (optional) Message Enquiry Type Learn More Send Thank for your message! You will receive an email shortly! We respect your privacy! We won't share your details with third parties or AI. Your enquiry will be handled personally by a member of our technical team. And we won't spam you.

“MFT's Role in Business: IT Leaders Weigh In” eBook A good way to learn the value of a Managed File Transfer (MFT) solution is to hear about it from those who use one. In Fortra’s eBook “MFT's Role in Business: IT Leaders Weigh In”, nine IT and security professionals share their experiences using Fortra’s GoAnywhere MFT. To receive a complimentary copy of the eBook, simply send us your email address below: First name Last name Enter your email address Phone You'll receive the "MFT's Role in Business: IT Leaders Weigh In" eBook RESOURCES Receive Report HOME

Info-Tech Report MFT Quadrant Report (2022) Independent analysts Info-Tech compared MFT solutions and vendors in 2022, and found that GoAnywhere MFT was the unsurpassed leader in the field. To receive a Complimentary Copy of their Report, please submit your email address below: First name Last name Enter your email address Phone You'll receive the 'Info-Tech Report MFT Quadrant Report' shortly! RESOURCES Receive Report HOME

< News Email Overload Creating Cyber Complacency in Australia 23 Oct 2024 Australians send and receive 8.1 billion emails each day. That makes us the 10th most prolific emailers in the world. And that’s a problem . It’s not just the inbox clutter we’re experiencing (or perhaps, contributing to). It’s the cyber security complacency it’s creating. You see, email continues to represent the single biggest threat to your organisation’s cyber security. The more emails we receive, the greater the risk that a cybercriminal will gain access to your organisation’s data and secrets. Proven Danger Real world tests have proven that the threat posed by Australians’ “email encumbrance” is real. Proofpoint conducted 183 million phishing simulations earlier this year. They observed that almost one in six recipients of a suspicious phishing email failed to protect their organisation’s valuable data. Recipients variously clicked malicious links, succumbed to a bogus password reset, or downloaded ransomware. What leads employees to fall for phishing and malware…? It’s “breach fatigue” – employees who have become complacent and careless about cybersecurity. Cyber Complacency Professor Sanjay Jha, UNSW Lead of the Cybersecurity Cooperative Research Centre, said: “It’s human nature that you start to just get used to certain things. (But) phishing attacks continue. In fact they are getting ever more innovative.” He urged companies to do more to keep personal data safe from hackers. “The problem is that ICT systems are very complex and every day new applications are deployed, and new information is stored and exchanged.” Whole-of-Enterprise Email Protection With escalating email volumes creating a high and persistent risk of cyber incursion, organisations need a systematic way for employees to securely and reliably exchange files and emails with external third parties. Thankfully, there are technical safeguards you can put in place to prevent your employees from accidentally - or negligently, or maliciously - allowing cyber criminals in. Not only will they help protect your organisation from cyber criminals, as a bonus, they’ll also improve your employees’ efficiency. Our SFT Threat Protection Bundle enables your organisation’s email system to automatically detect and prevent phishing links and other malware from entering your organisation. Better still, it can also automatically detect and prevent employees from sharing malware or sensitive information. Active Threat Protection If an employee - knowingly or unknowingly - attempts to share a file containing malware, the files are intercepted and “sanitised”. That is to say: their malicious elements are automatically removed. The SFT Threat Protection Bundle can also go a step further and automatically detect and prevent employees from sharing sensitive information. For example, let’s say a folder has Word or PDF documents, or Jpeg images, which contain Personally Identifiable Information. If an employee attempts to transmit any of these files, a secure ICAP gateway will automatically inspect and block the transfer. Or if you prefer, the gateway can be configured to automatically redact (i.e. mask out) sensitive information from documents and image files while still permitting the remainder of the file to be shared. Free Demonstration If you’d like to see first-hand how our SFT Threat Protection Bundle can help keep your organisation’s data safe, and help beleaguered employees keep their guards up, why not get in touch and have an obligation-free chat with me? At Generic Systems Australia , we’re your local experts in secure managed file transfer. PS: In the three minutes it took you to read this article, almost a billion new emails were sent around the world - many of them to and from Australians! Previous Next

Generic Systems Australia Privacy Policy Generic Systems Australia (“GSA”, “we” or “us) are committed to protecting the privacy of the BUSINESS information we collect. Our Privacy Policy describes how we collect and use your business information where we are acting as a data controller (i.e. where we decide how and why your information is used). This Policy does not apply to personal information we hold as an employer or data processor when acting on behalf of, and in accordance with the instructions of our customers through our customers’ use of GSA services and the software licenced via us. We may make changes to our Privacy Policy from time to time to take account of changes to our standard practices and procedures or where necessary to comply with new laws and regulations. If we make changes, we will update the “last updated” date in the following paragraph, and the latest version will always be available on our website. This Policy was last updated on 1 June 2024 . We encourage you to check our website from time to time to ensure that you are aware of our current Privacy Policy. Types of personal information we collect The types of personal information we collect will depend on the circumstances in which the information is collected. However, the types of personal information we collect and hold about you may include: identifying information, such as your name; contact information, such as your address, email address and telephone/mobile number; usernames and passwords that you create when registering for an account with us; your organisation and position, where your organisation has business dealing with us; information about your occupation and employer organisation; information about how you use the products or services we provide to you; records of our communications with you, such as telephone, email, SMS, online and in person communications; if you visit our offices, images of you which may be captured on CCTV; other information that you provide us during the course of business; and other information that is capable of identifying you. You are always welcome to provide us with comments, queries and feedback in relation to our products and services. We may record and monitor telephone calls and other communications between you and us for training, quality control and compliance purposes. When you communicate with us, we may collect additional information including the languages you speak, how best to manage communications with you, and information about your dealings with us. If you participate in a survey or competition, or respond to a feedback request, we will collect the information that you provide in doing so, and associated information such as when and how you submitted the response. We collect information about people who are our contractors, suppliers and business partners, or who are employed by our contractors, suppliers and business partners. When you do business with us, we may collect information about you from others, such as from others who do business with you. Our website may contain links to third party websites. We are not responsible for the privacy practices or the content of those third-party websites. The privacy practices applicable to those third-party websites may differ substantially from ours, so we advise you to read the privacy policy of those websites before using them. Log data, device and location information When using our products and services (including our website), we will collect information about you and about your use of our products and services, such as which services you use and how you use them. We will collect information such as: user name and password; device information, such as the model and ID of the device you use, operating system, telephone number and mobile phone network; server log information, such as details of how you used the products or service (including our website), IP address, hardware settings, browser type, browser language, the date and time of your use and referral URL; and your browser or your account using cookies (see below for further information about our use of cookies). Our products and services (including our website) may also detect and use your IP address or domain name for internal traffic monitoring and capacity management purposes or to otherwise administer the products and services. The patterns of usage of visitors to the online services may be tracked for the purposes of providing improved service and content based on aggregate or statistical review of user traffic patterns. How we collect personal information We may collect personal information about you in the following ways: when you order products or services from us; when you use our online services and other products and services (including our website); when you visit our sites or offices; when you submit a query or request to us; when you respond to a survey that we run or fill in forms on our website; by tracking your use of our products and services (including our website); from third parties who are entitled to disclose that information to us; from publicly available sources; from online sources (including social media platforms and providers like LinkedIn); suppliers of information products and services (e.g. companies that consolidate data from multiple public sources); or other lawful means. From time to time, we may use third-party online services to collect personal information such as your name and email address or telephone number to administer online competitions, customer feedback and surveys. If you provide us with personal information about someone else, you must only do so if that person has provided their permission for you to do so. Cookies We may also collect personal information about you and your use of our website, products and services using cookies. Amongst other things, we use cookies to monitor and observe your use of our website, products and services, compile aggregate data about that use, and provide you with a more effective service (which may include customising parts of our website based on your preferences and past activities on that website). How we use personal information and our legal basis for using your personal information We use personal information that we collect about you to: verify your identity when you are dealing with us; maintain our relationship with you; determine your eligibility for any of our products or services; answer your queries and requests; enable us to provide you or your organisation with our products and services; use in accordance with any request or instructions from you; make special offers related to our products or services that we think may be of interest to you; keep you informed about our activities and notify you of changes to our products or services; monitor use of our products and services (including our website); provide better products, services and information to our customers and to the community; assess, operate, maintain, upgrade and improve our products and services (including our website); maintain and update our records; carry out market analysis and research; carry out planning and forecasting activities and other internal business processes; manage and resolve any legal or commercial complaints or issues (including debt recovery); meet our obligations and perform our functions under applicable laws and agreements; comply with our legal and regulatory obligations; use as otherwise required or authorised by law or government agency. We may also use your personal information for any other purpose as authorised by you. Our legal basis for the above activities includes: consent; necessary for performance of a contract; necessary for our legitimate interests or the legitimate interests of a third party; necessary for compliance with our legal obligations. . When we have legitimate interests As set out above, in some cases we use your information where it is necessary for our legitimate interests or the legitimate interests of a third party. This includes where the use of your personal information is necessary to: administer our operations and business in an efficient and effective way including undertaking management planning and improving and developing our products and services; for our authorised third-party service providers or others to perform services on our behalf, such as payment processing and data analysis; understand and respond to queries, complaints and feedback; send direct marketing to business contacts; transfer personal information in relation to an actual or proposed sale, transfer or reorganisation of all or part of our business and the acquisition of the business; analyse and optimise our website's content by updating it in accordance with your preferences; ensure network and information security; and enforce our legal rights and manage any dispute and legal claims and take legal or other professional advice. Direct marketing and research If you have given us your consent or if we are otherwise legally entitled to do so, we may use and disclose your personal information for marketing purposes (but we will not sell your personal information to any third party) including contacting you about our products and services (including our website), the products and services of other people, or related special offers from our business partners, that we think may be of interest to you. This information may be sent to you by email, SMS or by other means. We may use your personal information to carry out consumer and market research, compile demographics and perform other research and analysis so that we can develop and implement initiatives to improve our services, improve the design, construction and operation of our products and identify people likely to be interested in our products and services. You can opt-out of receiving marketing communications from us at any time by following the “unsubscribe” link in any communication (or sending a return email with “un subscribe in the Subject line” from us or contacting us using the contact details below. Unsubscribing from marketing communications will not stop service-related communications from us, such as administrative alerts in relation to your account. De-identification We may de-identify information about you so that the information can no longer be used to identify you (anonymisation). We may use and disclose de-identified information in the course of our business (including in any promotional or marketing material). Aggregation We may aggregate information on the use of our products and services (including our website) in such a way that the information can no longer be related to identifiable individuals. We may use and disclose aggregated information in the course of our business (including in any promotional or marketing material). Who we disclose personal information to We may disclose your personal information to: your representatives, advisers and others you have authorised to interact with us on your behalf; controlled entities within our corporate group; our team members and third parties including business partners, consultants, contractors, suppliers, service providers, professional advisers and agents who need the information to assist us with conducting our business activities; prospective purchasers of all or part of our business or shares in our company or a related entity; government agencies or authorities, regulators, law enforcement agencies and other parties where authorised or required by law who ask us to disclose that information and to which we are legally required to disclose your personal information; parties identified at the time of collecting your personal information or as otherwise authorised by you. How we maintain and secure your personal information Security is a priority for us when it comes to your information. We take reasonable steps to ensure that any of your personal information which we hold is accurate, complete and up to date. These steps include promptly updating personal information when we are advised that personal information has changed, checking our contact lists for accuracy, and providing individuals with a simple means to update their personal information. On rare occasions, we also keep hard copy records of this personal information in physical storage facilities. We use a range of physical and technical security processes and procedures to protect the confidentiality and security of the information that we hold, and we update these from time to time. These measures include: implementing physical and technical access and security controls to our physical and electronic databases, such as security procedures for access to our business premises; and technological security procedures including password protection, network firewalls, encryption, intrusion detection and site monitoring where practicable to do so. We also take steps to monitor access to and modification of your information by our team members and contractors, and ensure that our team members and contractors are aware of and properly trained in their obligations for managing your privacy. However, the internet is not a secure environment and no matter what physical and technical security processes and procedures are used we cannot guarantee the security of your personal information. You also play an important role in keeping your information secure by maintaining the confidentiality of any usernames and passwords you use with our products and services (including our website). How long we store your personal information for Personal information is only retained for as long as it is needed for the purpose for which it was collected or as required by law. After the expiry of this period, we will take reasonable steps to make sure its de-identified or destroyed. The criteria used to determine appropriate retention periods for personal information include: the length of time we have an ongoing business relationship with you; the amount, nature and sensitivity of the personal information; whether we have a legal obligation to retain personal information; and whether retaining the personal information is necessary to resolve legal disputes (including the establishment, exercise or defence of legal claims). Your rights Depending on where you are located, you may have a right to: request a copy of your personal information. In relation to personal data you have supplied to us, and which is held by us for the purpose of entering into a contract between us or on the basis of your consent, you may be entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organisations; object to our processing of your data and ask us to restrict the use of your information and to delete it; or correct or rectify any personal information that is out-of-date, incorrect, incomplete or misleading. Such requests should be submitted to us in writing using the contact details below. We may ask you to verify your identity before responding to your request. We will respond to your request in a timely manner and action your request in accordance with applicable data protection laws. You have a right to withdraw your consent where you have previously given us consent to use your personal information (e.g. to receive marketing communications). You can do this by contacting the Privacy Officer using the contact details below or, where the consent relates to marketing, by unsubscribing using the link in any of our communications. Complaints If you have a concern about your privacy or how we have collected or handled your personal information, please contact our Privacy Officer using the contact details below. If you wish to make a complaint, you should forward a written complaint to our Privacy Officer using the contact details below. In the complaint, please include your contact details (such as email address, name, address and telephone number) so we can contact you for further information and clearly describe the complaint. We will respond to your query or complaint within a reasonable time and in accordance with applicable data protection laws. If you are not satisfied with our response, you may contact us to discuss your concerns or may raise a complaint with your local data protection authority through their official channels. In Australia it is the Office of the Australian Information Commissioner, in New Zealand it is the Privacy Commissioner. Contact us If you require further information this Privacy Policy or Generic Systems Australia’s management of your personal information please contact us via the following contact details: Privacy Officer Phone: +61 2-9959-2239 Email: info@gensys.com.au

Why Automating Encryption and Decryption Makes Cybersecurity Sense How does encryption and decryption work? Which types of encryption are best suited to different data transfer needs? How can encryption be integrated with your existing business technologies? Our guide, Why Automating Encryption and Decryption Makes Good Cybersecurity Sense, offers a quick read of the basics of encryption, answering these questions and more. To Receive Our Report, Please Fill in the Form Below: First name Last name Enter your email address Phone You'll receive the 'Why Automating Encryption and Decryption Makes Cybersecurity Sense' shortly! RESOURCES Receive Report HOME

Our comprehensive Buyer's Guide will help you consider the questions, options and opportunities for finding the right MFT solution for your organisation. To receive a free copy in your inbox, simply share your email address with us below. First name Last name Enter your email address and click "Receive Guide". (We'll protect your privacy as per our Privacy Policy.) Phone Your Buyer's Guide has been emailed to you! RESOURCES Receive Guide HOME

MFT Local Buyer's Guide Finding the right Managed File Transfer solution for your organisation may not be easy... with dozens of factors to consider - including industry and government compliance requirements, cloud vs on-prem solutions, critical cybersecurity protections, pricing models and more. In this MFT Local Buyer’s Guide, you’ll find the key considerations, the questions you need to ask vendors, and a wealth of other advice to help you successfully evaluate MFT solutions. To receive our Local Buyers' Guide, simply submit your email address below: First name Last name Enter your email address Phone You'll receive the Buyers' Guide shortly! RESOURCES Receive Report HOME

< News What is ‘MFT’ ... and why should you care 19 Oct 2023 What is ‘MFT’ - and why should you care about it? In today's data-driven world, the seamless and secure exchange of information is key to business efficiency. Managed File Transfer (MFT) is a powerful technology that comprehensively addresses the risks and challenges of moving information, both within an organisation, and with external suppliers, partners and customers. At its core, Managed File Transfer simplifies the complexities of data transfer by offering centralised control, encryption, and auditing capabilities. Unlike traditional approaches, such as FTP, MFT provides enhanced security protocols, ensuring data privacy during transmission and storage. And it does so via a user-friendly interface, which is easy to use for even non-technical employees. Organisations adopt MFT technology for the many benefits it provides. Security: MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Efficiency: MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance: In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability: Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration: In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. Managed File Transfer technology offers organisations a secure, efficient, and scalable solution for their data transfer needs. By leveraging MFT, businesses can not only streamline their operations but also gain a competitive edge, while ensuring the integrity and confidentiality of their data in today's interconnected digital landscape. Generic Systems Australia is the Asia-Pacific region’s leading provider of secure MFT solutions. If you’d like to explore how your organisations’ efficiency and bottom line could be boosted through MFT technology, please feel free to contact our Business Manager, Bradley Copson, ( bradley@gensys.com.au ) for an obligation-free discussion. Previous Next

GoAnywhere Gateway provides an additional layer of security when exchanging data with your trading partners, enabling you to keep file sharing services and documents safely in your private/internal network. This datasheet summarises its key technical features. View Report RESOURCES HOME