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< News Secure Your Out-Of-Office Work with MFT and Secure Mail 11 Dec 2025 Though the holiday season is fast approaching, for too many business owners and corporate warriors, “holidays” aren’t a complete reprieve from keeping the business running. Many will find themselves reviewing confidential documents in hotel rooms or transferring files from a cafe or pool deck. The ability to work anywhere is an expected aspect of our connected modern business lives. However, this convenience comes with a hidden cost beyond work/life balance. Public wi-fi and mobile hotspots may be convenient, but they’re also prime targets for cybercriminals. Unsecured networks in holiday destinations can expose sensitive data to serious threats. But a Managed File Transfer (MFT) solution with a Secure Mail module can ensure your files remain protected no matter where you work. The Hidden Risks of Public Networks Unsecured connections are more than just slow—they’re dangerous. Common risks include: • Rogue access points that mimic legitimate Wi-Fi • Man-in-the-middle attacks intercepting communications • Packet sniffing and eavesdropping on data streams • Session hijacking to steal credentials • Malware injection during transfers • Credential harvesting for identity theft Real world data proves these aren’t just hypothetical risks. NordVPN recently reported that 70% of Australians use public Wi-Fi on smartphones, with a significant number connecting for work, especially while commuting or working remotely. Surprisingly, many do so  without  a VPN, putting their work and their employers’ data at risk. VPNs Aren’t Enough Virtual Private Networks (VPNs) encrypt traffic, but they don’t secure the entire file transfer process. VPNs cannot enforce role-based access controls, provide file-level auditing and reporting, authenticate users with precision or guarantee compliance with data protection standards. A VPN may protect the connection, but only MFT ensures the files themselves are transferred securely and in compliance with regulations. How MFT Protects Remote File Transfers Solutions like the industry-leading GoAnywhere MFT are designed to safeguard sensitive data even when you and your employees are working off-site. Key features include: • Secure protocols: SFTP, HTTPS, AS2, and FTPS ensure uncompromised transfers. • Encryption: AES-256, TLS, and SSL protect files both at rest and in motion. • Authentication controls: Prevent unauthorised users from initiating transfers. • Role-based access: Limit data visibility to only those who need it. • Auditing and logging: Create compliance-ready audit trails and visibility into file activity. • Automation: Schedule or trigger transfers to reduce human error and eliminate risky manual uploads. Secure Mail Completes the Protection GoAnywhere’s Secure Mail Module enables your employees to send messages and files as secure "packages" on an ad-hoc basis. Recipients get an email with a unique link to each package, allowing them to download the message and files through a secure HTTPS connection. It ’s a great, secure alternative to regular email, plus there are no file size or file type restrictions. Best Practices for Remote File Transfer Security Whether you’re uploading contracts from a hotel room, or signing off on the quarter’s accounts, using email or free cloud storage could expose that data to attackers. By using MFT, however, that transfer will be encrypted, authenticated, and logged—removing risk from the equation. More broadly, it’s always best to prefer secure Wi-Fi or personal hotspots over public networks, avoid free cloud storage services, and avoid using USB drives for confidential files. Work from Anywhere Without Compromising Security Flexibility doesn’t have to mean vulnerability. With GoAnywhere MFT, employees can securely send and receive sensitive files from anywhere in the world—whether working from home or halfway across the globe. Automated, encrypted transfers protect data and provide peace of mind. Local Experts At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in Managed File Transfer. As one of Fortra’s top ten partners globally, we have decades of experience helping local companies install and leverage the world’s leading MFT solution. Let me know if you’d like an obligation-free chat about how MFT could secure your remote workers’ file transfers. Previous Next

< News Independent Analysts Again Declare GoAnywhere to be #1 MFT 25 Nov 2025 Independent technology research firm Info-Tech has once again named GoAnywhere MFT the leading Managed File Transfer solution. This latest recognition aligns with their 2023 and 2024 evaluations, reaffirming GoAnywhere’s position as the 2025 Data Quadrant Gold Medallist. Info-Tech’s assessment draws on feedback from verified end users, ensuring accuracy and impartiality. Each product in the category was rigorously benchmarked against its competitors, resulting in a comprehensive and unbiased overview of the MFT landscape. Excellence Across Key Measures GoAnywhere not only achieved the highest overall rating in the MFT category but also led the field in Vendor Capability Satisfaction, excelling in areas such as: · Business value delivered · Breadth and quality of features · Product vision and pace of innovation · Ease of use and intuitive design · Vendor support quality · Smooth data integration · Flexibility in customisation · Training availability and effectiveness · Straightforward implementation Why GoAnywhere Leads GoAnywhere’s blend of robust security, versatility, user-friendly design, and cost efficiency has propelled it to the forefront of the MFT industry. For organisations seeking a dependable and comprehensive file transfer platform, Info-Tech’s findings confirm GoAnywhere MFT as the strategic choice. Get the Full Report Want to see the full analysis? Share your email via this link and receive a complimentary copy of Info-Tech’s report, detailing why GoAnywhere continues to be the trusted leader in Managed File Transfer. Partner with Local Experts Generic Systems Australia is one of Fortra’s top ten partners, and the premier provider of secure MFT solutions across Australia and New Zealand. If you’d like to explore how Managed File Transfer can enhance your organisation’s efficiency and security, get in touch with us for a no-obligation consultation. At Generic Systems Australia, we’re Australia’s and NZ’s local experts in managed file transfer. Previous Next

< News What is ‘MFT’ ... and why should you care 19 Oct 2023 What is ‘MFT’ - and why should you care about it? In today's data-driven world, the seamless and secure exchange of information is key to business efficiency. Managed File Transfer (MFT) is a powerful technology that comprehensively addresses the risks and challenges of moving information, both within an organisation, and with external suppliers, partners and customers. At its core, Managed File Transfer simplifies the complexities of data transfer by offering centralised control, encryption, and auditing capabilities. Unlike traditional approaches, such as FTP, MFT provides enhanced security protocols, ensuring data privacy during transmission and storage. And it does so via a user-friendly interface, which is easy to use for even non-technical employees. Organisations adopt MFT technology for the many benefits it provides. Security: MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Efficiency: MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance: In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability: Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration: In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. Managed File Transfer technology offers organisations a secure, efficient, and scalable solution for their data transfer needs. By leveraging MFT, businesses can not only streamline their operations but also gain a competitive edge, while ensuring the integrity and confidentiality of their data in today's interconnected digital landscape. Generic Systems Australia is the Asia-Pacific region’s leading provider of secure MFT solutions. If you’d like to explore how your organisations’ efficiency and bottom line could be boosted through MFT technology, please feel free to contact our Business Manager, Bradley Copson, ( bradley@gensys.com.au ) for an obligation-free discussion. Previous Next

< News Stop playing Cyber Security Whack-a-Mole! 27 Aug 2024 The increasing number and sophistication of cyber incursion attempts is stretching corporate IT departments to their limits. No sooner is one attempt identified and blocked, but another pops up. Georgia in Accounts just clicked on a bogus link in a phishing email. Rowan in Marketing is about to send a spreadsheet containing sensitive customer information to a direct marketing agency. Arush from Sales doesn’t realise the bank account details he’s emailing to HR are about to be intercepted in a “man-in-the-middle” attack. The CEO’s personal assistant, Grace, doesn’t realise she’s corresponding with an AI bot designed to cleverly gather identity information about her boss. It’s relentless - a new cyber attack every six minutes! 1 High Stakes The escalating frequency of incursions means a company’s stressed-out IT team must stay vigilant. In this high-stakes game of cyber security Whack-a-Mole, the cost of failure is simply too high: the cost of cybercrime to businesses has increased by 14% year-on-year1. share markets punish companies which fail to safeguard their data2. class actions – by those whose personal data was stolen, and shareholders seeking compensation for share devaluations – ensue3. damaged customer trust stymies revenue and market share growth4. cyber insurance premiums skyrocket5. Ditch that Rubber Mallet Wouldn’t it be great if there was a way your team could opt out of the never-ending game of cyber security Whack-a-Mole…? A way to automate your organisation’s cyber defences, assigning cyber sentries to detect and block cyberthieves, whenever and wherever they pop up? Good news – there is! And it’s surprisingly affordable and effective. A proactive and layered strategy for storing, transferring and securing data is essential for keeping cyberthieves at bay. The foundation of that approach is a technology called “Managed File Transfer”. Paired with secure content engines and secure digital rights management, Managed File Transfer (MFT) is the optimal way to prevent data theft and cyber breaches. An MFT solution such as the class-leading GoAnywhere MFT keeps your organisation’s valuable data safe - at rest, and in transit. Coupled with an Advanced Threat Protection Bundle , it enables organisations to safely collaborate without exposing their systems or team to the risks of malware. This automated defence system protects your data in three important ways: 1. Prevents files containing malware from being shared. GoAnywhere with Advanced Threat Protection scans all inbound file transfers. It can also detect and automatically strip out active content like embedded malware, triggered executables, scripts, or macros used to extract or hold sensitive data hostage. This “sanitisation” of files and emails doesn’t delay delivery, even as it guards against today's leading malware and ransomware (e.g. CryptoLocker, CryptoWall, TorrentLocker, Dridex Dyre, BlackEnergy, etc.) and tomorrow's even more sophisticated threat variants. 2. Blocks sensitive data from being shared. Files with Personal Identifiable Information or other sensitive data can be prevented from being transferred. GoAnywhere with Advanced Threat Protection can inspect file contents, and then stop and block files from being shared, based on policies you define. 3. Redacts sensitive information from files before transfer. GoAnywhere with Advanced Threat Protection can ensure sensitive data is neither transmitted nor received, detecting and/or removing geotags, document properties, email addresses, and other metadata from documents, and replacing sensitive text with asterisks. Using Optical Character Recognition, it can even remove text contained in scanned images. “The only winning move is not to play” 6. In today’s interconnected business environment, ever-increasing cyber attacks are inevitable. However, foiling these attacks no longer requires your IT team to play a never-ending game of cyber security Whack-a-Mole. At Generic Systems Australia , we’ve helped hundreds of business leaders and IT teams across the Asia-Pacific region rest easy, knowing that their valuable data is protected by the automated sentries of GoAnywhere with Advanced Threat Protection. We can do the same for you. It’s surprisingly affordable, and our Migration Services mean you can keep running your business without disruption as we you transition to a more secure approach. In fact, we’re so confident in the capabilities and business case for our MFT solutions that we’re prepared to offer you a zero-cost Proof of Concept. If you’d like to take me up on this offer, or perhaps just discuss how your organisation’s file transfers can be made more efficient and secure, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion. At Generic Systems Australia , we’re your local experts in Secure Managed File Transfer. Sources: 1. Australian Signals Directorate Cyber Threat Report 2023 2. For example, Medibank Private’s share price plunged more than 20% in the weeks following its loss of the personal information of 9.7m Australians. 3. For example, Medibank Private is facing class actions by both shareholders and consumers alleging “breaches of the company’s duty of care to protect consumer information, manage risks and make timely disclosures to shareholders”. Optus Communications is also subject to a class action alleging “Optus failed to protect, or take reasonable steps to protect, the personal information of its current and former customers”. 4. For example, Optus Communications saw its customer growth halved in the quarter following its systems being breached. 5. Australian Financial Review 12 September 2022: “Cyber insurance premiums soar 80pc as claims surge”. 6. A quote from the 1983 John Badham film, “WarGames”. Previous Next

< News GoAnywhere: the Swiss Army Knife of Systems Connectivity 29 July 2025 When all the buzzwords are said and done, the single biggest advantage of using information technology is enhanced efficiency through automation and connectivity . It’s in precisely these areas where GoAnywhere MFT shines. While GoAnywhere is a Managed File Transfer solution, its usefulness is far broader. It’s a “Swiss Army Knife” for automatically moving files between an organisation’s systems, suppliers and customers. Whether you’re moving data between your ERP , CRM , HRM , SCM , CMS , BI , BPM and ITSM systems, GoAnywhere helps you seamlessly interconnect their outputs and inputs, amplifying IT’s overall speed and efficiency benefits across your business. GoAnywhere not only monitors your various solutions for new output, it also translates that output into the new formats required by your other systems before routing the translated files to their destinations. Automatically. Comprehensive Extract Transfer Load features enable data values to be mapped, formatted and modified between source and target files. Automating with MFT Automation is where GoAnywhere really shines vs less capable Managed File Transfer solutions. It manages recurring and high-volume file transfers and eliminates the need for manual data processing. Surprisingly, there are still some organisations which continue to be dependent on tedious manual file transfer processes, complicated system configurations and manual batches. The reason they remain reliant on such risky approaches is often lost to the past - there’s simply no-one left on staff who was around at the time their systems were initially installed. “However it works … it does work” seems to be the thinking. “If it ain’t broke … don’t fix it” can be seductive when there’s lots else demanding your attention. However, failing to understand file transfer dependencies, and disregarding the need to make them resilient, is a dangerous way to run a business. Small changes in file formats and security protocols, or the unforeseen consequences of a software version update, can cause havoc. Background legacy scripts, homegrown processes, and outdated PC tools are prone to fail for the simplest of reasons. That means systems downtime, lost revenue, distrustful suppliers and unhappy customers. Minor Investment, Major Gain Making the relatively minor investment of time and expense to automate file transfers simplifies and streamlines critical everyday tasks, eliminates human error, saves time and cuts costs. GoAnywhere is more than just a file moving tool. It can monitor folders both on-premises or in the cloud, send you emails and SMS alerts when triggered events occur, and test and debug your automatic file transfer workflows. And, should you ever need to trace the movement of your data – say, for auditing or compliances purposes - GoAnywhere’s comprehensive logging tools and centralised dashboard make this easy. How It Works With GoAnywhere installed, a simple drag-and-drop interface defines how files will be securely and reliably moved between internal systems, supply chain partners and customers. It’s much easier than writing manual scripts, and no programming skills are required. GoAnywhere’s automation enables systems to execute each step of a business process one after the next without human intervention. File movements are monitored and controlled, including sending, retrieving and delivering data. You can schedule when files should be sent or retrieved between systems, users, trading partners, applications, and the cloud. Your business processes are made significantly more efficient. Here to Help At Generic Systems Australia , we’re Australia and New Zealand’s experts in helping business take advantage of every one of GoAnywhere’s many capabilities. We’ve assisted dozens of organisations to make their file transfers resilient, secure and reliable, boosting their efficiency. If you’d like to discuss how we can deliver these advantages to your organisation, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how easily we can transition you from your current approach to a new world of productivity. At Generic Systems Australia, we’re your local experts in data transfer. Previous Next

< News WTH is MFT…? 31 Mar 2025 In an industry overrun by acronyms, you may be wondering “WTH is MFT?” FWIW, here’s a brief overview. “MFT” is the abbreviation of Managed File Transfer - a powerful technology which comprehensively addresses the risks and challenges of moving information both within an organisation, and externally, to suppliers, partners and customers. MFT simplifies the complexities of data transfer by providing centralised control, encryption, and auditing capabilities. Unlike traditional approaches such as FTP, MFT offers enhanced security protocols, ensuring data privacy during transmission and storage. The best MFT solutions do all this via a user-friendly interface, which is easy to use for even non-technical employees. WHY MFT? The reasons organisations initially adopt MFT solutions are many and varied. However, every organisation which employs the technology soon realises its many and varied benefits. Security MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Control, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Efficiency MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. W2 MFT? If all that’s TMI, then the TL;DR is: MFT provides organisations a secure and efficient way to transfer their data. And if you’d like to know more about MFT, then LMK and we can jump OTP. B4N! 😉 Previous Next

< News Email Overload Creating Cyber Complacency in Australia 23 Oct 2024 Australians send and receive 8.1 billion emails each day. That makes us the 10th most prolific emailers in the world. And that’s a problem . It’s not just the inbox clutter we’re experiencing (or perhaps, contributing to). It’s the cyber security complacency it’s creating. You see, email continues to represent the single biggest threat to your organisation’s cyber security. The more emails we receive, the greater the risk that a cybercriminal will gain access to your organisation’s data and secrets. Proven Danger Real world tests have proven that the threat posed by Australians’ “email encumbrance” is real. Proofpoint conducted 183 million phishing simulations earlier this year. They observed that almost one in six recipients of a suspicious phishing email failed to protect their organisation’s valuable data. Recipients variously clicked malicious links, succumbed to a bogus password reset, or downloaded ransomware. What leads employees to fall for phishing and malware…? It’s “breach fatigue” – employees who have become complacent and careless about cybersecurity. Cyber Complacency Professor Sanjay Jha, UNSW Lead of the Cybersecurity Cooperative Research Centre, said: “It’s human nature that you start to just get used to certain things. (But) phishing attacks continue. In fact they are getting ever more innovative.” He urged companies to do more to keep personal data safe from hackers. “The problem is that ICT systems are very complex and every day new applications are deployed, and new information is stored and exchanged.” Whole-of-Enterprise Email Protection With escalating email volumes creating a high and persistent risk of cyber incursion, organisations need a systematic way for employees to securely and reliably exchange files and emails with external third parties. Thankfully, there are technical safeguards you can put in place to prevent your employees from accidentally - or negligently, or maliciously - allowing cyber criminals in. Not only will they help protect your organisation from cyber criminals, as a bonus, they’ll also improve your employees’ efficiency. Our SFT Threat Protection Bundle enables your organisation’s email system to automatically detect and prevent phishing links and other malware from entering your organisation. Better still, it can also automatically detect and prevent employees from sharing malware or sensitive information. Active Threat Protection If an employee - knowingly or unknowingly - attempts to share a file containing malware, the files are intercepted and “sanitised”. That is to say: their malicious elements are automatically removed. The SFT Threat Protection Bundle can also go a step further and automatically detect and prevent employees from sharing sensitive information. For example, let’s say a folder has Word or PDF documents, or Jpeg images, which contain Personally Identifiable Information. If an employee attempts to transmit any of these files, a secure ICAP gateway will automatically inspect and block the transfer. Or if you prefer, the gateway can be configured to automatically redact (i.e. mask out) sensitive information from documents and image files while still permitting the remainder of the file to be shared. Free Demonstration If you’d like to see first-hand how our SFT Threat Protection Bundle can help keep your organisation’s data safe, and help beleaguered employees keep their guards up, why not get in touch and have an obligation-free chat with me? At Generic Systems Australia , we’re your local experts in secure managed file transfer. PS: In the three minutes it took you to read this article, almost a billion new emails were sent around the world - many of them to and from Australians! Previous Next

< News The GoAnywhere Customer Who Didn’t Panic 20 Aug 2025 In Douglas Adams’ much-loved work of science-fiction whimsy, The Hitchhiker’s Guide to the Galaxy, the Babel Fish is a small yellow fish inserted into a person's ear to provide instant translation of any language.  Described by The Guide as “probably the oddest thing in the universe”*, the Babel Fish is a neat (if somewhat slimy) solution to the pervasive galactic challenge of interspecies communication. It reminds me how GoAnywhere MFT once solved a customer’s pressing “payslip-up”. “But the plans were on display…”* Our customer, a leading provider of human services who employs thousands, had installed a new payroll system. This system, like the outdated system it was replacing, produced employee payslips as PDF files. These were subsequently distributed to employees via a separate Human Resources system. Installation, testing and initialisation of the new payroll system had all gone according to plan. Until, that is, the first pay run was performed. “Have you any idea what these strange symbols are?”* In what The Hitchhiker’s Guide may well have cited as “a practical demonstration of the principles of infinite improbability” employees didn’t receive their payslips. It was soon realised that the problem had occurred because the PDF payslips produced by the new payroll system were formatted differently to the PDFs previously produced by the old one. (The old system had output the PDFs as individual PDF files for each employee, compressed into a zip file. The new system output one PDF file for each employee and, further complicating the situation, the new payslips varied in number of pages.) These PDF formatting changes rendered the output from the new payroll system unreadable by the Human Resources system - a problem which had somehow been overlooked during testing. “The consequences of not knowing any of this stuff are particularly terrible”* This failure of inter-systems communication wasn’t just a problem for the employees, who had understandably grown accustomed to keeping tabs on their earnings, but it created a looming compliance problem for the business. Australia’s Fair Work Act is vexingly inflexible when it comes to the timing of providing employees with payslips. (This is in marked contrast to the famously flexible relationship with time enjoyed by The Guide’s author Douglas Adams, particularly as relates to deadlines). Failure to fix the problem quickly would expose the business to financial penalties, legal consequences and potential union action. “Don’t Panic!”* Heeding the single most important piece of advice in The Hitchhiker’s Guide to the Galaxy , our customer didn’t panic. Instead, they called me to ask whether Generic Systems Australia could help solve their predicament. And - thanks to their installed GoAnywhere Managed File Transfer solution – we could! The Babel Fish* Faster than a Vogon invited to a poetry recital**, our Solutions Architect revised the customer’s GoAnywhere automated file transfer process. GoAnywhere was already collecting the PGP-encrypted PDF from the new payroll system via SFTP, decrypting it, and transferring it to the customer’s Human Resources system. He added to that automated transfer process new logic which split the PDF pages, correctly formatting the output and allowing for payslips of varying page lengths. GoAnywhere was, in effect, performing the role of a computerised Babel Fish. And, thanks to GoAnywhere’s easy to use drag-and-drop interface, it took our Solutions Architect less than half a day to set up the workflows. He didn’t even need a towel***. “If you ever need help again…”* There’s no need to go to the ends of the universe**** to get expert help on file transfers and translations. At Generic Systems Australia , we’re Australia and New Zealand’s experts in helping business take advantage of every one of GoAnywhere’s many capabilities. We’ve assisted hundreds of organisations to automate their data flows, making their file transfers resilient, secure and reliable, and boosting their efficiency. If you’d like to discuss how we can boost your organisation’s efficiency, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how easily we can transition you from your current approach to a galaxy-leading level of productivity. At Generic Systems Australia, we’re your local experts in data transfer. _______________________________________________________________________________________ * A direct quote from The Hitchhiker's Guide to the Galaxy . ** In The Guide , Vogon poetry is described as the third worst in the universe, surpassed only by the poetry of the Azgoths of Kria and the late Paula Nancy Millstone Jennings. It's so bad, it's often used as a form of torture, causing physical pain to the listener. *** The Guide describes a towel as the most massively useful thing an interstellar hitchhiker can have - not just useful for practical purposes like warmth, sunbathing, or even as a weapon, but also with significant psychological value. A hitchhiker who knows where their towel is is seen as someone together and capable, as it implies they also possess other essential items. **** The Guide describes Milliways, the Restaurant at the End of the Universe, as being enclosed in a time bubble and offering a unique floorshow featuring the end of the universe. Previous Next

< News Secret Ransomware Payments Rife: Survey 19 Aug 2024 Pervasive cyberattacks are leading most companies to pay ransoms and break their “Do Not Pay” policies, according to recent research. A poll of IT and security decision-makers conducted by Cohesity found that that most companies have paid a ransom in the last two years. In fact, 79% of respondents said their company had been the victim of a ransomware attack during the second half of 2023. The breadth of an organisation’s “attack surfaces” depends on the size and scope of its data environments. However, 78% of respondents said their data security risk had increased faster than the growth in the data they manage. They also said their organisation’s cyber resilience and data security strategies had not kept pace with emerging threats – only 21% had full confidence in their company’s cyber resilience strategy. Slow Recovery, Lack of Testing Cyber resilience is a critical element of business continuity, and encompasses a company’s ability to recover their data and restore business processes when they suffer a cyberattack or IT outage. Key insights from the survey on this point included: All respondents said they need more than 24 hours to recover data and restore business processes. Only 7% said their company could recover data and restore business processes within 1-3 days. 35% said they could recover and restore in 4 to 6 days, while 34% need 1-2 weeks, and 23% need more than 3 weeks. Only 12% of those surveyed said their company had stress-tested their data security, data management, and data recovery processes or solutions in the six months prior to being surveyed. 46% hadn’t tested in more than 12 months. Secret Ransom Payments While 84% had a “do not pay” policy, Cohesity reported that 94% of respondents divulged that their company would pay a ransom to recover data and restore business processes. 5% said “maybe, depending on the ransom amount”. Two thirds said their company would be willing to pay over US$3M to recover data and restore business processes, and a third said their company would be willing to pay over $5M. Don’t Pay: Prevent! The volume, frequency, and sophistication of ransomware attacks will only increase. And paying ransoms only encourages cyberthieves to escalate their efforts. Worse, if ransoms are seen as “easy money”, new miscreants will be tempted to acquire ransomware tools from the dark web and join the cyber crimewave. Rather than investing in ransoms, organisations need to invest in their cyber resilience. That starts with keeping thieves at bay - protecting valuable data where it is stored, and when it is transferred – and building organisational capability in rapidly responding to and recovering from cyberattacks. Building cyber resilience need not be a drag on an organisation’s efficiency. Automation can ensure data is protected at rest and in motion, requiring little to no manual management. For example, Managed File Transfer (MFT) solutions such as the class-leading GoAnywhere MFT encrypt data at rest and in transit, complying with the highest data security standards (including the US’s and Europe’s HIPAA, HITECH, PCI DSS, SOX, and GDPR). MFT manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols such as SFTP, FTPS, and AS2 to send files securely, and encryption standards such as Open PGP and AES to protect data in transit and at rest. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering your organisation, and reducing opportunities for employees to lose or mishandle sensitive data. Local Expertise Ready to Help Generic Systems Australia are your local experts in Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across the Asia-Pacific region to secure their data, keep cybercriminals at bay… and keep ransomware off the books. If you’d like to discuss improving your cybersecurity, please feel welcome to contact me , Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. About the survey: Cohesity’s findings are based on a survey of 902 IT and Security decision-makers (split as close to 50:50 as possible) commissioned by Cohesity and conducted by Censuswide. Survey respondents were polled from businesses in Australia, the United Kingdom, and the United States. The top five industries selected by respondents as best representing the industry their company operates in were: IT & Telecommunications, Finance, Healthcare, Finance, HR, and Manufacturing & Utilities. Previous Next

< News The Value of 3rd-Party Reviews 7 May 2025 Third-party review sites can be a valuable source of insight for IT teams tasked with selecting the best software solution for their organisation. Reputable and long-established sites such as PeerSpot , SoftwareReviews , G2 , and Capterra can help identify which solutions are most widely used and highest rated within your industry. This can in turn help you proceed quickly to a decision on which solution(s) to trial. Reliable Reviewers Whether you’re looking for Managed File Transfer (MFT) solutions or other software, it’s best to prioritise reviews on sites which have established themselves as trustworthy over the test of time and thousands of peer reviews. These sites capture the opinions of real product users sharing their real-life experiences – positive and negative. In fact, Gartner’s 2024 annual study of 2,499 software decision makers found that customer reviews and ratings were the most used information source by buyers, above personalised product demos, user guides, and case studies. More than a third of software buyers described reviews as “extremely important” to their purchase. Are Reviews Trustworthy? It’s illegal in Australia and New Zealand for businesses to create fake or misleading reviews or arrange for others do so. The Australian Competition and Consumer Commission suggests the following red flags may indicate that a review is fake: · a spike in highly positive or negative reviews over a short period of time; · many reviews written from the same email or IP address; · similar reviewers’ names; · generic reviews without specific detail about the business or product; and · reviews written in similar language as other reviews for the same business or product. Thankfully, the trusted third-party sites I listed above have processes in place to weed out dubious software reviews. They also publish the measures they take to assure the validity of the reviews they receive. Other Sources of Insight Beyond peer reviews, here are some other useful resources to consult when selecting the right software solution for your business. · Case studies : Demonstrate how businesses are using the solution; · Product videos : Illustrate solutions’ features and benefits; · Webinars : Subject matter experts demonstrate the configuration and use of the solutions; and · Written Resources : Provide a variety of reader-friendly explanations and examples Local Advice and Guidance At Generic Systems Australia, we have decades of experience installing and supporting the world’s premier MFT , GoAnywhere, across Australia and New Zealand. Founded in 1993, we’re proud to count among our clients some of the region’s most iconic brands. Leveraging our unique skills and readily available local support, they rely on us to make their IT systems more secure and efficient, in turn, making their teams more productive. A long-term partner of Fortra (formerly Help Systems, and Linoma Software, the original authors of GoAnywhere MFT), our in depth understanding of GoAnywhere’s capabilities - including Advanced Workflows, data translation, auditing and compliance, automation and security - enables us to devise optimal deployment solutions, provide rapid Proofs of Concept, and move ahead quickly with implementation. In fact, we have exclusively managed GoAnywhere deployments for some of the region’s largest multinational corporations and Government departments, as well as small- to medium-sized businesses. Our Australia-based technical experts provide clients with the reassurance that local help will always be on-hand. If you’re exploring how to boost your efficiency and bottom line by leveraging Secure Managed File Transfer technology, please feel welcome to contact me for an obligation-free discussion. Or, if you’d prefer to read more, you can check out the many resources on our Generic Systems Australia website, including our exclusive Local MFT Buyer’s Guide . At Generic Systems Australia, we’re your local experts in MFT. Previous Next