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- The Hardest Question About Your Organisation’s Cybersecurity | GSA
< News The Hardest Question About Your Organisation’s Cybersecurity 18 June 2024 It’s the question every IT manager dreads. “How did you let this happen?!” And the worst time to be asked it is after your organisation has become the latest victim of a cybercrime. Here’s how to avoid it ever being asked… Anxiety Rising Boardroom anxiety about the protection of customer data has been growing across the country. High profile incidents such as the ransomware attacks on Optus and Medibank Private have sensitised the senior leaders to both the risks and costs of negligence. CEOs and CIOs are being quizzed: “Is our organisation doing enough to avoid becoming the next negative headline?” Incidents Rising The most recent report by the Australian Signals Directorate (ASD) showed that cyber attacks are happening far more frequently. On average, a new report is received every six minutes - a 23% increase year on year. One in 5 critical vulnerabilities was exploited within a mere 48 hours. The ASD warned that cybercriminals are constantly evolving their operations against Australian organisations, fuelled by a global industry of access brokers and extortionists. Thousands of businesses failed to fulfil their obligation to protect sensitive customer data, and millions of Australians had their information leaked on the dark web. Costs Rising Also troubling the C-suite is that the costs to businesses of “cyber negligence” are escalating rapidly. The ASD says the cost of cybercrime to businesses has increased by 14% compared to the previous financial year. However, direct financial losses are just one part of the broader costs of “cyber negligence”. For example, Medibank Private’s share price plunged more than 20% in the weeks following its loss of the personal information of 9.7m Australians. The company is facing class actions by both shareholders and consumers alleging breaches of the company’s duty of care to protect consumer information, manage risks and make timely disclosures to shareholders. Optus Communications saw its customer growth halved after its systems were breached. A class action by Slater and Gordon alleges that “Optus failed to protect, or take reasonable steps to protect, the personal information of its current and former customers”. In response to rising consumer concerns, Australia’s Attorney-General, Mark Dreyfus, has flagged “better laws to regulate how companies manage the huge amount of data they collect, and bigger penalties to incentivise better behaviour”. Reflecting the growing risks and costs of cybercrime, cyber insurance premiums are also rising. Email: the Critical Vulnerability According to the Australian Signals Directorate, Business Email Compromise (BEC) remains a key vector for conducting cybercrime. A form of email fraud, cybercriminals target organisations and scam them out of money or goods by tricking employees into revealing important business information, often by impersonating trusted senders. BEC can also involve a cybercriminal gaining access to a business email address and then sending out spear phishing emails to clients and customers for information or payment. IT Managers Stepping Up Responding to these trends, responsible IT Managers are increasingly focussed on preventing their organisations from becoming the next headline victim of cybercrime. In a survey conducted recently by Tenable, IT leaders said that, while the ability to respond to and recover from cyber incidents remained essential, they’re now focusing more on preventing such incidents altogether. The Best Answer to the Hard Question A proactive and layered strategy for storing, transferring and securing data is essential for keeping cyberthieves at bay. Secure managed file transfer, secure content engines, secure digital rights management, and employee education combine to create the optimal way to prevent data theft and cyber breaches. At Generic Systems Australia , we recommend the class-leading secure managed file transfer solution, GoAnywhere MFT , to keep data safe - at rest, and in transit. Coupled with our Advanced Threat Protection Bundle , we enable organisations to safely collaborate without exposing their systems to the risk of malware gaining a foothold within their IT systems. Seamless integration between GoAnywhere MFT and the Clearswift Secure ICAP Gateway provides anti-virus and malware protection, deep inspection of the content inspection, adaptive data loss prevention, and media type protection. Together, they provide three key defences. 1. Prevents file containing malware from being shared. GoAnywhere provides easy anti-virus protection through the Secure ICAP Gateway to scan all inbound file transfers. It can also detect and automatically strip out active content like embedded malware, triggered executables, scripts, or macros used to extract or hold sensitive data hostage. Advanced Threat Protection “sanitises” files and emails without delaying delivery, guarding against today's leading malware and ransomware (e.g. CryptoLocker, CryptoWall, TorrentLocker, Dridex Dyre, BlackEnergy, etc.) and tomorrow's even more sophisticated threat variants. 2. Blocks sensitive data from being shared. Files with Personal Identifiable Information or other sensitive data can be prevented from being transferred. GoAnywhere Threat Protection can inspect file contents, then stop and block files from being shared, based on policies you define. 3. Redacts sensitive information from files before transfer. Advanced Threat Protection can ensure sensitive data is neither transmitted nor received, detecting and/or removing geotags, document properties, email addresses, and other metadata from documents, and replacing sensitive text with asterisks. Using Optical Character Recognition, it can even remove text contained in scanned images. No question: 'Prevention' is Better than 'Cure' Cyber attacks are inevitable . However, falling victim to them is optional . If you’d like to learn more, and be able to comprehensively reassure your Board about the steps you’ve taken to protect your business’s data, reputation and bottom line, please feel welcome to get in touch with me, Bradley Copson ( mailto:bradley@gensys.com.au ). I’m always happy to have an obligation-free discussion, and even offer you a zero-cost Proof of Concept. At Generic Systems Australia , we’re your Local Experts in Secure Managed File Transfer. Previous Next
- Rate Rise Should Spur Rethink | GSA
< News Rate Rise Should Spur Rethink 13 Nov 2023 Following the Reserve Bank’s decision to further hike interest rates, it’s timely for business leaders to explore how they can minimise any negative impacts on their companies. Rowan Tracey, Partner at HLB Mann Judd , Australian businesses would need to “find efficiencies and cut operating costs”. “The Reserve Bank’s decision … will impact business margins, particularly small to medium businesses with high debt and low capital. The natural reflex for businesses is to raise prices to even out the balance sheet, which would be fine in a more buoyant economy. (But) rising fuel prices and cost of living already has many scrambling to find ways of cutting costs, including their current expenditure.” Rowan offers these alternative suggestions to businesses wanting to maintain margins without imposing price hikes: 1. Improve Productivity & Efficiency: Review processes and output and look at ways to improve or streamline your operations, such as automation of processes including business software. 2. Strategically Cut Costs: Review your current service providers and contracts and compare to the current market. 3. Revisit Your Banking & Financial Products: Look beyond the short-term and make sure the interest rate on your business loans is competitive. 4. Develop a Pricing Strategy : Look at ways to leverage or bundle existing goods and services. 5. Reconsider Your Supply Chain : Consider reducing risks by finding a domestic supplier to slash the costs of freight and storage. 6. Review Workforce Arrangements: Consider offering flexible work arrangements, nine-day fortnights, and training and development opportunities - particularly those subsidised by government. One way to address Item #1 (“Improve Productivity and Efficiency”) is to reconsider how your business transfers data. Moving data – between employees, with customers, and with your supply chain partners – is now a “core process” for every modern business. That makes it a target for improving efficiency and productivity. A Managed File Transfer solution, such as GoAnywhere MFT, is more cost-effective and efficient than having your staff waste time on old-fashioned and risky manual approaches. In fact, a study by Aberdeen Group found that businesses which invested a little in a professional Managed File Transfer solution had a median return of almost 500 times their investment! Generic Systems Australia are your local experts in file transfer technologies. Contact me if you’d like an obligation-free discussion , no cost trial, or Proof of Concept showing how GoAnywhere could boost your business’s productivity. Previous Next
- MFT as Middleware…?! | GSA
< News MFT as Middleware…?! 5 Feb 2025 Enterprise customers are increasingly seeking middleware that enables them to secure and streamline connections between their internal systems and external third-party services. Fortra’s GoAnywhere MFT helps fulfil that need. Integration without Security spells danger Most modern enterprises find themselves balancing the flow of information between complex internal systems and external cloud services. But on both sides of the corporate firewall, there is a shared need for corporate data to be transferred securely and efficiently. “Extract Transfer Load” (ETL) solutions process data and store data in a common internal warehouse. “Enterprise Service Buses” (ESBs) act as a hub providing overall visibility and control over the flow of data and services across different applications. However, neither of these tools specialise in security - an especially critical consideration when dealing with third parties. As security and integration are where current solutions fall flat or fail to provide a unified answer, enterprises are left to look for new models to bridge the gap. GoAnywhere steps up Fortra’s GoAnywhere MFT is not your traditional limited MFT solution. It operates as a lightweight ETL, a functional ESB, and as an efficient MFT platform. What sets GoAnywhere apart from other tools is its focus on security. And in that way, it’s one of the only tools on the market today that can fulfil enterprises’ nascent need for secure and efficient data flows within and outside their organisations. Secure Management, Integration, Automation GoAnywhere provides many of the same automation and integration features as ETL, ESB, and Enterprise Application Integration solutions, enabling enterprises to connect their internal resources with cloud resources and third parties such as: Banks and credit card providers Financial data providers Foreign exchange markets Retirement and pension systems If required, GoAnywhere MFT can perform a middleware role, integrating with an organisation’s existing ETL solution and acting as a managing solution which connects systems, secures communications and integrates. Enterprise-level Security Even when enterprises have dedicated ETL solutions in place, GoAnywhere can fit right in to boost the security of data file transfers. It provides a full range of security layers and controls to protect the exchanged data which no other integration solution can offer. A secure architecture is deployed thanks to a multi-tier solution, including the GoAnywhere Gateway as a reverse proxy on the DMZ, isolating exchanged data from threats on the internet. A Secure ICAP Gateway - a deep content inspection engine – can also be built in, a security tier preventing malicious content infiltrating through third-party interfaces. GoAnywhere’s proactive security has been further enhanced through integration with the Fortra Threat Brain , a massive threat intelligence database which continuously identifies and blocks incoming IPs with bad reputations or malicious intent befor e those threats can enter an organisation. Connect Cloud and On-Prem Applications A final differentiator that makes GoAnywhere a standout in the enterprise middleware space is its ability to connect both on-premises systems and cloud-based applications. GoAnywhere goes beyond what a typical SaaS middleware application can do. For instance, if you offer a middleware platform as a SaaS solution, a lot of organisations still have different on-prem applications in addition to their legacy systems, segmented networks, private and public cloud-based systems and external interfaces with their trading partners. Having yet another SaaS platform makes it challenging to interconnect all these on-prem and cloud data points. However, GoAnywhere can secure file transfers and centralise them across cloud, on-premises, hybrid, or SaaS environments. It isn’t confined to one or the other. Consolidate, downshift, simplify, and streamline For enterprises looking to boost their efficiency and streamline their operations (and that’s all enterprises!) the right middleware can make all the difference. GoAnywhere MT offers more than a typical MFT. With GoAnywhere, enterprises can create a flexible, scalable, high-performance middleware platform to securely: transfer at speeds up to 10 Gbps interface with a wide variety of systems, applications and cloud services protect files from malware get zero trust protection, no matter where files travel, and keep data out of the DMZ. GoAnywhere as Middleware Consistently declared to be the world’s leading MFT , GoAnywhere is renowned for its robust security features, flexibility, and ability to work where and how you need it. For enterprises, that’s becoming the space between all the moving parts. Local Expert Help At Generic Systems Australia , we have many years of experience helping Australian and New Zealand IT teams streamline their file transfers and protect their valuable data with GoAnywhere MFT. From the initial scoping of organisations’ legacy data transfer approaches, through zero-cost Proof of Concepts and hassle-free Migration Services , we help companies stay focused on running their business without disruption as we transition them to more secure approaches. Please feel welcome to contact me for an obligation-free discussion about how GoAnywhere can help your organisation. At Generic Systems Australia, we’re your local experts in Managed File Transfer. Previous Next
- Why Your Business Can't Rely on Employee Cybersecurity Training | GSA
< News Why Your Business Can't Rely on Employee Cybersecurity Training 29 Oct 2025 The employee cyber security training programs implemented by most large companies don’t reduce the risk of their employees falling for phishing scams. That’s the shocking conclusion of recent research evaluating the effectiveness of two common types of cybersecurity training. Phishing is a deceptive tactic in which attackers impersonate trusted entities to trick individuals into revealing sensitive information like passwords, credit card numbers, or personal data. It continues to be the most common form of cyber attack, and leads to the greatest number of cyber infiltrations. Testing the Defences To test the effectiveness of anti-phishing training, researchers sent 10 different phishing email campaigns to 19,500 employees at UC San Diego Health over an eight month period. They found that there was no significant relationship between whether an employee had recently completed mandated cybersecurity training and whether they then fell victim to a phishing email. Researchers also tested whether sharing anti-phishing information after an employee fell for a phishing scam improved the employee's ability to detect a subsequent phishing attempt. However, once again, they observed very little difference in repeat failure rates. In fact, embedded phishing training only reduced the likelihood of an employee clicking on a phishing link by a mere 2%. Why training fails Research study co-author Grant Ho said a key reason the anti-phishing training isn’t effective is that most employees don’t engage with embedded training materials. 75% of users in the study engaged with embedded training materials for a minute or less, and a third closed embedded training pages immediately, without reading them. He recommended that organisations refocus their efforts to combat phishing on technical countermeasures. Technical Countermeasures One of the first and best lines of defence against phishing is to prevent malware and suspicious links before they can reach employees’ devices. At Generic Systems Australia we combine the world’s leading Managed File Transfer solution, GoAnywhere , with Advanced Threat Protection to deliver a proactive, multilayered defence against both external threats and internal data leakage. GoAnywhere provides secure encryption, access controls and audit trails for file transfers, while ATP enables your organisation’s email system to automatically detect and prevent phishing links and other malware from entering your organisation. Here to Help At Generic Systems Australia we have decades of experience helping Australian and New Zealand organisations protect themselves against malware and other cyber attacks. Our Migration Service makes the transition even easier for organisations who prefer to let their team get on with their regular work rather than taking time out to improve their IT plumbing. If you’d like a no-cost, no-obligation discussion about how we could help you simply and affordably adopt an advanced MFT and ATP solution, please feel welcome to get in touch with me. At Generic Systems Australia, we’re your local experts in Secure Managed File Transfer. Previous Next
- Protect Your Business from Phishy QR Codes | GSA
< News Protect Your Business from Phishy QR Codes 29 Aug 2025 It’s National Scams Awareness Week . But it’s always a good time to guard against one of the most common forms of phishing. Research by the Anti-Phishing Working Group (APWG) shows that scam QR Codes are becoming the attack vector of choice for cyber criminals attempting to infiltrate your organisation. Each day, millions of emails are sent containing QR Codes that link employees and consumers to bogus websites. Code for Criminals QR code attacks occur when a cyber thief creates a bogus QR code which “socially engineers” their intended victim to a phishing website. There they’re tricked into disclosing system credentials, making a false payment or purchase, or downloading malware. QR codes are an increasingly popular phishing tactic due to their crim-friendly features. Free QR Code generators make it inexpensive for cyber criminals to attempt phishing attacks. Free QR Code tend to have few resources dedicated to takedowns of legitimate service abuse and other malicious activity. QR codes can be combined with URL shorteners to mask the true destination of URLs. Stop the Scams Our SFT Threat Protection Bundle enables your organisation’s email system to automatically detect and prevent phishing links and other malware from entering your organisation. Combining the layered strengths of GoAnywhere MFT and Clearswift, it means your team can receive and share information securely, without impairing their productivity. Seamlessly integrating managed file transfer with advanced threat protection and adaptive data loss prevention, SFT Threat Protection not only prevents malware from entering your organisation, but it also prevents employees from losing or mishandling data. For example, if an employee knowingly –– or unknowingly –– attempts to share any files containing malware, those files are sanitised by having the malicious elements automatically removed. It can also automatically detect and –– if you configure it to do so –– prevent employees from sharing sensitive information. Local Help on Hand Generic Systems Australia has decades of experience helping Australian and New Zealand organisations protect themselves against phishing and other cyber attacks by leveraging the power of the world’s leading MFT solution. Our Migration Service makes the transition even easier for organisations who prefer to use their resources building their businesses rather than improving their IT plumbing. If you’d like a no-cost, no-obligation discussion about how we could help you simply and affordably adopt an advanced MFT solution, please feel welcome to get in touch with us. At Generic Systems Australia, we’re your local experts in Secure Managed File Transfer. Previous Next
- Strong Growth in Cyber Security Workforce Projected | GSA
< News Strong Growth in Cyber Security Workforce Projected 6 June 2025 Australian Cyber Network’s recently released State of the Industry 2024 report contains some interesting reading about the composition and qualifications of Australia’s cyber security workforce. Continued Growth, Changing Composition According to ACN, the nation’s cyber security workforce has continued its rapid expansion, reflecting both increased demand for cyber security professionals and the evolving nature of cyber threats. In 2024, it reached 137,453 professionals, up 9% over the previous year. However, within the overall growth, there’s been a shift in how cyber security roles are structured, and the priorities being placed by organisations on different skill sets. For example, 41% of the total roles are dedicated cyber security positions which explicitly require security expertise, and the remaining 59% are related roles, where cyber security is a significant but not exclusive aspect of the jobholder’s responsibilities. Within the dedicated category, 36% require deep technical expertise. These include Cyber Security Engineers, Penetration Testers and Security Architects. This indicates that, while cyber security expertise is becoming more specialised, a growing number of professionals across all sectors are required to integrate security skills. Functionally, the cyber security workforce remains heavily concentrated in Database Administrators and ICT Security Specialist roles (54%), followed by Software and Applications Programming (24%) and ICT Management (22%). Among the roles requiring deep technical expertise, Cyber Security Engineers, Penetration Testers and Developer Programmers dominate, with 81% within the Software and Applications Programmers category. These figures suggest that cyber security remains deeply embedded within the software development and data security domains, reinforcing the importance of integrating security considerations into the early stages of software engineering and IT infrastructure development. Gender Diversity From a gender diversity perspective, Australia’s cyber security workforce remains heavily male-dominated, with only 25% women. However, that’s an 8% increase since 2021, so progress is being made. ACN attribute the improvement to sustained efforts by industry groups, government initiatives and corporate programs, as well as the work of organisations dedicated to fostering a stronger, more connected community for women in cyber security. Workforce Projections ACN projects the cyber security workforce to grow significantly through to 2029, albeit at a reduced rate. By 2029, they expect the total workforce to grow to 193,000 roles, with slightly higher growth in dedicated roles. They believe that, while demand will remain strong, the acceleration seen in previous years may stabilise. Overall, the data reveals that cyber security analysts and engineers are driving the bulk of workforce expansion, highlighting industry demand for both frontline detection and incident response capability as well as technical implementation expertise. Skills Still In High Demand State-by-state forecasts reveal that, while Australia’s cyber security workforce appears sizeable on paper, with many states showing a healthy current supply of workers including jobseekers, supply is not keeping pace with projected demand. Across most jurisdictions, the number of workers per vacant job is steadily declining, signalling increased pressure on talent pipelines. States like Victoria, New South Wales and Western Australia, despite having the largest supply pools, will still show significant tightening in their job markets by 2029. South Australia and Queensland, with some of the highest worker-to-job ratios today, are projected to see those gaps narrow. ACN says this trend underscores the urgent need to build new entry pathways, accelerate training and retain talent, or risk a widening disconnect between workforce availability and industry needs across the country. Previous Next
- Cyber Trust Needed for EOFY Sales Success | GSA
< News Cyber Trust Needed for EOFY Sales Success 2 June 2026 Australians planning to splurge in the End of Financial Year (EOFY) sales are more focussed than ever on cyber security. PayPal data shows that more than half of Australians pursue EOFY online. But almost all are concerned about online security. Fanning their concerns is a growing number of fake retail sites which use generative AI to appear more convincing. Customer Anxiety Growing customer anxiety about e-commerce makes it more important than ever before for companies to establish trust in the security of their systems. With customers questioning the security of a company’s systems before handing over credit card and other information, companies need to be able to provide reassurance - and proof - that their transactions and personal data will be secure. In fact, actively promoting the security of company systems is even becoming a point of positive marketing differentiation for companies that get ahead of these concerns. Earning Customer Trust A proactive and layered strategy for storing, transferring and securing data is essential for storing customer data, and effecting online transactions. Secure managed file transfer, secure content engines, secure digital rights management, and employee education combine to create the optimal way to prevent data theft and cyber breaches. At Generic Systems Australia we recommend the class-leading secure managed file transfer solution GoAnywhere MFT to keep data safe - at rest, and in transit. Coupled with our Advanced Threat Protection Bundle , we enable organisations to safely store and transmit only the customer data they intend, without exposing their systems to malware. If you’d like to learn more about how to earn customers’ trust in your data handling practices through layered cyber defences, please get in touch with me . I’m always happy to have an obligation-free discussion, and even offer you a zero-cost Proof of Concept. Previous Next
- Secure Your Out-Of-Office Work with MFT and Secure Mail | GSA
< News Secure Your Out-Of-Office Work with MFT and Secure Mail 11 Dec 2025 Though the holiday season is fast approaching, for too many business owners and corporate warriors, “holidays” aren’t a complete reprieve from keeping the business running. Many will find themselves reviewing confidential documents in hotel rooms or transferring files from a cafe or pool deck. The ability to work anywhere is an expected aspect of our connected modern business lives. However, this convenience comes with a hidden cost beyond work/life balance. Public wi-fi and mobile hotspots may be convenient, but they’re also prime targets for cybercriminals. Unsecured networks in holiday destinations can expose sensitive data to serious threats. But a Managed File Transfer (MFT) solution with a Secure Mail module can ensure your files remain protected no matter where you work. The Hidden Risks of Public Networks Unsecured connections are more than just slow—they’re dangerous. Common risks include: • Rogue access points that mimic legitimate Wi-Fi • Man-in-the-middle attacks intercepting communications • Packet sniffing and eavesdropping on data streams • Session hijacking to steal credentials • Malware injection during transfers • Credential harvesting for identity theft Real world data proves these aren’t just hypothetical risks. NordVPN recently reported that 70% of Australians use public Wi-Fi on smartphones, with a significant number connecting for work, especially while commuting or working remotely. Surprisingly, many do so without a VPN, putting their work and their employers’ data at risk. VPNs Aren’t Enough Virtual Private Networks (VPNs) encrypt traffic, but they don’t secure the entire file transfer process. VPNs cannot enforce role-based access controls, provide file-level auditing and reporting, authenticate users with precision or guarantee compliance with data protection standards. A VPN may protect the connection, but only MFT ensures the files themselves are transferred securely and in compliance with regulations. How MFT Protects Remote File Transfers Solutions like the industry-leading GoAnywhere MFT are designed to safeguard sensitive data even when you and your employees are working off-site. Key features include: • Secure protocols: SFTP, HTTPS, AS2, and FTPS ensure uncompromised transfers. • Encryption: AES-256, TLS, and SSL protect files both at rest and in motion. • Authentication controls: Prevent unauthorised users from initiating transfers. • Role-based access: Limit data visibility to only those who need it. • Auditing and logging: Create compliance-ready audit trails and visibility into file activity. • Automation: Schedule or trigger transfers to reduce human error and eliminate risky manual uploads. Secure Mail Completes the Protection GoAnywhere’s Secure Mail Module enables your employees to send messages and files as secure "packages" on an ad-hoc basis. Recipients get an email with a unique link to each package, allowing them to download the message and files through a secure HTTPS connection. It ’s a great, secure alternative to regular email, plus there are no file size or file type restrictions. Best Practices for Remote File Transfer Security Whether you’re uploading contracts from a hotel room, or signing off on the quarter’s accounts, using email or free cloud storage could expose that data to attackers. By using MFT, however, that transfer will be encrypted, authenticated, and logged—removing risk from the equation. More broadly, it’s always best to prefer secure Wi-Fi or personal hotspots over public networks, avoid free cloud storage services, and avoid using USB drives for confidential files. Work from Anywhere Without Compromising Security Flexibility doesn’t have to mean vulnerability. With GoAnywhere MFT, employees can securely send and receive sensitive files from anywhere in the world—whether working from home or halfway across the globe. Automated, encrypted transfers protect data and provide peace of mind. Local Experts At Generic Systems Australia , we’re Australia’s and New Zealand’s experts in Managed File Transfer. As one of Fortra’s top ten partners globally, we have decades of experience helping local companies install and leverage the world’s leading MFT solution. Let me know if you’d like an obligation-free chat about how MFT could secure your remote workers’ file transfers. Previous Next
- Cybersecurity Insiders Reveal Their Top Fears | GSA
< News Cybersecurity Insiders Reveal Their Top Fears 29 May 2024 A survey by Fortra has revealed cybersecurity insiders’ top concerns for the remainder of 2024. Top Concern: Phishing and Smishing (81%) Phishing is tricking individuals into clicking on malicious links in emails or on the web to steal logins, passwords, or personal information. Smishing is a text-based version of phishing, with scammers posing as trusted companies to get individuals to reveal sensitive or personal information such as credit card numbers or passwords. Concern 2: Ransomware and Malware (76%) Ransomware is software designed to hold information hostage until a payoff is made. Malware is intrusive software hackers use to steal data or to damage computer systems. Concern 3: Accidental Data Loss or Leakage (63%) Concern 4: Social Engineering (55%) Social Engineering is the tactic of manipulating, influencing, or deceiving a victim to gain control over a computer system, or to steal personal and financial information. It uses psychological manipulation to trick users into making security mistakes or giving away sensitive information. Concern 5: Third-party exposure (52%) Industry insiders are also increasingly concerned about cybercriminals leveraging Artificial Intelligence to bolster their efforts. Proactive, Layered Defences Organisations with a proactive strategy for storing, transferring and securing their data are best-placed to keep cyberthieves at bay. And those which take a layered approach - secure file transfer, secure content engines, secure digital rights management, and employee education – are leading the way in preventing data breaches. At Generic Systems Australia, we recommend the class-leading secure managed file transfer solution, GoAnywhere MFT, to help organisations tackle the risks that can come with exchanging data. When coupled with our Threat Protection bundle, organisations can more safely collaborate without exposing systems to the risks of malware even entering your organisation in the first place. Here’s how SFT Threat Protection helps mitigate risks: Stops malware from entering your environment by scanning all inbound file transfers: GoAnywhere’s anti-virus protection delivered through the Secure ICAP Gateway is unique in its ability to deny the file ever being written to disk if it contains malware. Blocks files with sensitive data from being shared: Files containing PII (personally identifiable information) or other sensitive data identified by the organisation’s policies are prevented from being transferred. Redacts sensitive data from being shared: Embedded malware, triggered executables, or macros that could hold sensitive data hostage are detected and automatically stripped out of content to be shared via MFT. Content “sanitised” in this way is then permitted to be transferred so that business continues uninterrupted. On-Prem, in the Cloud… and in Between 64% of cybersecurity insiders surveyed said that hybrid cloud was their preferred IT operating environment. A combination of an on-premises/private data centre, and public cloud service provider, is seen by many to provide the best of both worlds. Utilising this approach, the most sensitive data can be maintained inside the organisation. In fact, some organizations are bound by compliance requirements to maintain an on-premises footprint to some degree. Unfortunately, not all cloud-first developed solutions can deftly manage the interface between on-premises and cloud transfers. A comprehensive secure file transfer solution, GoAnywhere MFT is deployment-flexible, executing the on-premises/cloud interface seamlessly. It maintains security and control of data transfers between organisations and their trading partners. --- If you’d like to discuss how a secure Managed File Transfer solution can help you keep the cybercriminals at bay, please feel welcome to contact our Business Manager, Bradley Copson ( mail to: bradley@gensys.com.au ). He's always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. At Generic Systems Australia, we’re your local experts in secure Managed File Transfer. Previous Next
- "The Case of the Camouflaged CSV" | GSA
< News "The Case of the Camouflaged CSV" 3 Sept 2025 It was a typical rainy Wednesday in the Cloud. I was nursing a lukewarm S3 bucket of coffee that was almost as bitter as my ex-wife. And that’s when she sauntered into my inbox—legs for days and resolution to match. Said she’d lost something precious: a young .CSV file named “Quarterly_P&L_FINAL_FINAL_v7.docx”. She’d been told I was the kind of dupe who could go find it. And I knew right then this case was going to be messier than an Agile Standup on a Friday afternoon. “Please,” she purred, her pixel-perfect lips trembling. “She vanished right after I hit ‘Send.’ Now she’s nowhere. Not in my Sent Mail. Not in OneDrive. Not in Dropbox. Not even in the Recycle Bin. Just… gone.” I leaned back in the battered Aeron I’d accepted from the last dame who hadn’t had the means to pay me, and reassured her I’d seen this kind of thing way too many times before. “Could be the work of Miss Configuration,” I mused. “Or worse… hackers.” “Please,” she begged, making like the waterworks were about to flow. “You’ve got to F1 me.” I sighed wearily… I’m always a sucker for a dame in distress. But she was right - I was her only chance of being reunited with her beloved .CSV. So I zipped up my trench coat, flipped my firewall to DND, and hit the dirty streets of cyberspace. First stop: the Dark Web. Sin City City plans don’t show where the Dark Web district begins. Nor is there any bullet-ridden road sign to let you know when you’ve crossed from the mean streets to the even meaner streets. But I knew I was there when I saw the familiar shady characters loitering — pop-up hustlers, cookie pushers, and a guy selling expired SSL certificates within the folds of a battered trench coat. I asked around for leads. “Try The Cache,” said a greasy bookmark with a twitchy scroll wheel. “Files go there to be forgotten.” Cold Cache I didn’t need directions. The Cache was a hidden side bar accessible only through a back door. I gave the bored muscle the password I’d bought from a PII broker and pushed into the shadowy crowd of malware and malcontents. The bartender—a grizzled old exe named Clippy—eyeballed me with suspicion before recognising me. “Well, well… if it ain’t GoAnywhere Gumshoe,” he said, polishing some code with a Dirty Markup tea towel. “Chasing another ghost in the machine?” “Not this time, Clippy,” I said. “This time she’s a file. A CSV. Corporate. Probably jacked full of lies and pivot tables.” Clippy winced. “You don’t want that kind of trouble. Last guy in here who asked about spreadsheets is still in a recursive loop.” I slipped Clippy a few kilobytes and he pointed me towards a shadowy booth. In it sat a rogue AI named DataDaemon, sniffing packets as he pored over a Docker container. “Yeah, she was here,” DataDaemon confirmed. “That file you’re looking for. But she wasn’t flying solo. She was hanging off the arm of… him.” “Who…?” “The PDF.” The Unusual Suspect I cursed under my bandwidth. The PDF—slick, immutable, and always up to something. But I had something up my sleeve that the PDF wouldn’t have counted on. It was for a case just like this one that I’d always maintained The Logs. And now The Logs were going to lead me through the brooding labyrinthine of the metadata metropolis, straight to The PDF and his hostage CSV. In no time, I tracked The PDF to a sleazy compression joint called The Zipper Club. He was lounging in a NAS, smug as a first gen backup, not suspecting a RAID. “Searching for your cute little CSV?” he sneered. “Well she ain’t going back. She craved permanence. And I gave her structure. Fonts that don’t shift. Headers that don’t cry.” I lunged at him, but he was fast—encrypted and password protected. I barely clocked his checksum before he was out the door and into the swirling Cloud again. A Ctrl-Breakthrough Back at my office, I stared at the blinking cursor. The trail seemed to have gone cold. It had been a busy day, and my RAM felt fried. But I had a reputation to maintain. I’d never failed a client before… and I sure as hell wasn’t going to fail this one, either. Running through The Logs one more time, I saw it… a timestamp: 3:14 a.m. That was bang in the middle of the witching hour for network traffic — prime time for somnambulant systems to engage in mundane crosstalk and perform glacial backups. I picked up the CSV’s trail again in a neglected SharePoint graveyard. And then there she was, buried six layers deep in folders labelled “Misc”, “Old Stuff” and “DO NOT DELETE”. I exhumed her gently. She was intact, but changed. Her margins were off. Her fonts had gone rogue. Someone had run a mail merge on her. I brought her back to Miss JPEG, and this time, there was no holding back the flood of pixelated tears. “You found her,” she said. “But she’s… different.” “Aren’t we all,” I said, pointing my chin in the direction of the window, where a new day was shooting the first golden rays of hope through the night’s dark Cloud. I gestured towards CSV’s Version History. “She’s still there,” I said. “Just sleeping. Until you restore her.” Epilogue I leaned back in my Aeron and tipped my fedora over my eyes. I knew today would bring another client, another case, another missing file. But for now, the system was stable. And I was still the best damn gumshoe on the cyberspace beat. Fade to black. Cue saxophone MIDI. If you’d like a GoAnywhere Gumshoe protecting your files, please don’t hesitate to contact me . At Generic Systems Australia , we’re your local experts in Managed File Transfer technology. Previous Next
