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< News What is ‘MFT’ ... and why should you care 19 Oct 2023 What is ‘MFT’ - and why should you care about it? In today's data-driven world, the seamless and secure exchange of information is key to business efficiency. Managed File Transfer (MFT) is a powerful technology that comprehensively addresses the risks and challenges of moving information, both within an organisation, and with external suppliers, partners and customers. At its core, Managed File Transfer simplifies the complexities of data transfer by offering centralised control, encryption, and auditing capabilities. Unlike traditional approaches, such as FTP, MFT provides enhanced security protocols, ensuring data privacy during transmission and storage. And it does so via a user-friendly interface, which is easy to use for even non-technical employees. Organisations adopt MFT technology for the many benefits it provides. Security: MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Controls, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Efficiency: MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance: In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability: Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration: In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. Managed File Transfer technology offers organisations a secure, efficient, and scalable solution for their data transfer needs. By leveraging MFT, businesses can not only streamline their operations but also gain a competitive edge, while ensuring the integrity and confidentiality of their data in today's interconnected digital landscape. Generic Systems Australia is the Asia-Pacific region’s leading provider of secure MFT solutions. If you’d like to explore how your organisations’ efficiency and bottom line could be boosted through MFT technology, please feel free to contact our Business Manager, Bradley Copson, ( bradley@gensys.com.au ) for an obligation-free discussion. Previous Next

< News Companies ignoring hack warnings 4 Oct 2024 Almost half of the businesses warned by Australia’s top cyber security agency of impending hacks didn’t bother to return the phone call. In an alarming disclosure to The Australian Financial Review, the new director-general of the Australian Signals Directorate (ASD), Abigail Bradshaw, said that the agency had contacted organisations 620 times in the last 12 months to tell them it had information “that suggests that you might have a problem”. But of those calls, 280 were never returned. Bradshaw said the agency shared such information because it had been shown to help companies to achieve positive outcomes in the face of escalating threats while enabling The ASD to detect more incidents. Sharing Encouraged The ASD’s alerts are part of a broader government plan to encourage more information sharing. New rules recently announced will permit businesses to share private details with government agencies without concern it will be used against them in future damages claims. That being said, regulators are still tightening the screws on directors and executives to take responsibility for cyber security prevention and recovery. The new laws won’t provide “immunity” for those who fail to prepare in the months or years leading up to a hack. Hacking: this century’s “H-Bomb” Not only is cybercrime financially lucrative for ransomware gangs, but digital attacks are becoming a critical component of geopolitical conflict, Bradshaw said. “The line between state-based actors and criminal actors is becoming finer,” she said. Cybercrime and conflict are set to escalate as quantum computing coupled with artificial intelligence supercharges hacking efforts. The US’s Pentagon described that emerging combination as “the 21st century’s equivalent of the nuclear bomb”. The Australian Financial Review warned that “if you get caught out by a cyberattack which causes broader harm, directors will not be able to talk their way out of trouble by saying they thought their techies had it covered”. Acting on ASD Alerts To mitigate hefty fines and sanctions, directors and executives need to prioritise their time and attention on cyber safety. A Managed File Transfer (MFT) solution such as GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect data in transit and at rest. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection enables safe collaboration with external parties, preventing malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Local Experts On Hand Generic Systems Australia are local experts in helping companies deploy Managed File Transfer and Advanced Threat Protection. We’ve assisted hundreds of organisations across Australia and New Zealand to secure their data and keep cybercriminals at bay. If you’d like to discuss how we can help you, please feel welcome to contact me, Bradley Copson. I’m always happy to have an obligation-free discussion, explain how simply we can transition you from outdated software and approaches, and offer you a zero-cost Proof of Concept. Previous Next

Info-Tech Report MFT Quadrant Report (2022) Independent analysts Info-Tech compared MFT solutions and vendors in 2022, and found that GoAnywhere MFT was the unsurpassed leader in the field. To receive a Complimentary Copy of their Report, please submit your email address below: First name Last name Enter your email address Phone You'll receive the 'Info-Tech Report MFT Quadrant Report' shortly! RESOURCES Receive Report HOME

< News WTH is MFT…? 31 Mar 2025 In an industry overrun by acronyms, you may be wondering “WTH is MFT?” FWIW, here’s a brief overview. “MFT” is the abbreviation of Managed File Transfer - a powerful technology which comprehensively addresses the risks and challenges of moving information both within an organisation, and externally, to suppliers, partners and customers. MFT simplifies the complexities of data transfer by providing centralised control, encryption, and auditing capabilities. Unlike traditional approaches such as FTP, MFT offers enhanced security protocols, ensuring data privacy during transmission and storage. The best MFT solutions do all this via a user-friendly interface, which is easy to use for even non-technical employees. WHY MFT? The reasons organisations initially adopt MFT solutions are many and varied. However, every organisation which employs the technology soon realises its many and varied benefits. Security MFT employs robust encryption algorithms, reducing the risk of data breaches during transit. Features like Access Control, and Multi-factor Authentication, safeguard sensitive information from unauthorised access. Efficiency MFT automates repetitive tasks. This not only reduces human error, it saves significant staff time. Through scheduling of file transfers, monitoring of progress, and automatic error-handling, it enables a significant boost to operational efficiency. Compliance In industries with strict regulatory requirements, MFT helps companies meet compliance standards (e.g. HIPAA and GDPR) by automatically maintaining detailed logs and audit trails. Scalability Through its ability to handle large file transfers and an ever-growing number of users, MFT is able to grow in sync with an organisation's needs, while maintaining superior performance. Collaboration In addition to improving business processes within an organisation, MFT facilitates seamless collaboration with external partners, suppliers, and customers, fostering strong relationships built on shared trust and reliability. W2 MFT? If all that’s TMI, then the TL;DR is: MFT provides organisations a secure and efficient way to transfer their data. And if you’d like to know more about MFT, then LMK and we can jump OTP. B4N! 😉 Previous Next

Why Automating Encryption and Decryption Makes Cybersecurity Sense How does encryption and decryption work? Which types of encryption are best suited to different data transfer needs? How can encryption be integrated with your existing business technologies? Our guide, Why Automating Encryption and Decryption Makes Good Cybersecurity Sense, offers a quick read of the basics of encryption, answering these questions and more. To Receive Our Report, Please Fill in the Form Below: First name Last name Enter your email address Phone You'll receive the 'Why Automating Encryption and Decryption Makes Cybersecurity Sense' shortly! RESOURCES Receive Report HOME

< News Time for a Summer Software Deal? 1 Dec 2023 It's December, and many Australian businesses will soon start winding down ahead of well-deserved holidays.But did you know, this can also be a great time to negotiate a sweet deal on an enterprise software solution?Much of the world's enterprise software is sold by US-based companies, who follow a calendar accounting year. December is the final month for them to achieve their full-year sales targets, stretch bonuses, etc . So: strike while the iron - and season - is hot... Use your negotiating advantage to squeeze a special deal on that new software solution you've been eyeing.Of course, if that solution happens to be GoAnywhere MFT - the world's leading Managed File Transfer solution - then reach out to me, and we can apply the summer squeeze together! 😉 Previous Next

< News A New Year's Resolution? 17 Mar 2024 Having enjoyed some personal downtime over the festive season, business leaders often see January as a good month for planning operational priorities for the year ahead. If this is you, consider whether 2024 is the year to 'get your house in order' in the core area of Managed and Secure File Transfer. A surprising number of businesses still rely on risky, outdated, ad-hoc data transfer practices, from email attachments to legacy scripts. Not only are they 'sitting ducks' for cyber-crime, but they're also wasting valuable time and money. They could also be dependent on the people that have written complex Scripts who decide to up and leave. It happens all the time…. If you'd like to discuss how a Managed File Transfer solution can inexpensively improve your cyber-security and business bottom line, please feel welcome to contact me for an obligation-free discussion and demo. Previous Next

< News Use APIs to accelerate your MFT’s ROI 26 Nov 2024 Leveraging APIs alongside your Managed File Transfer (MFT) solution is a great way to boost the return on investment from your MFT, and scale its deployment more broadly across your organisation. Here’s how to use APIs to add further automation, integration, scalability, and customisation to your MFT. APIs…? APIs (Application Programming Interfaces) help software applications communicate with another. Enabling APIs with a robust MFT solution is a simple way to add new functionality to your data transfer software, and accelerate the productivity and efficiency gains it offers. APIs will help you integrate your organisation’s data transfers with the many applications your organisation already use daily - CRM platforms, business intelligence tools, ERP systems and more. In doing so, you can synchronise data across your organisation and provide your team with more secure collaboration. Flexible MFT solutions that support APIs also enable you to further customise and automate your file transfers for your unique business and operational needs. Enhanced Security Of particular value is the way APIs can boost an organisation’s cyber defences by integrating their MFT solution with other data-centric security systems. For example, Generic Systems Australia’s Advanced Threat Protection Bundle layers an organisation’s protective measures with the security features of Fortra’s GoAnywhere MFT to further secure sensitive data. The added flexibility to evolve and scale as your needs change can be a game changer for IT teams seeking to maximise user experience and organisational ROI. Better Workflows Automated file transfer workflows can be “supercharged” using APIs. Here are seven specific API features and techniques organisations can leverage to maximise the value they derive from their managed file transfer solution. In each of these examples, we’ll feature API integration with GoAnywhere, the independently-assessed class-leading MFT. GoAnywhere not only provides APIs, it can also consume third-party APIs, and act as middleman, or API gateway, between other applications. 1. RESTful API An interface used by two computer systems to securely exchange information over the internet, REST (Representational State Transfer) can be used to manage users, groups, triggers, projects, and schedules. This simplifies new user onboarding and migrating systems and environments. For example, you can use the REST API to create a new web user programmatically and eliminate the manual tasks often needed for on-boarding new trading partners. You can also start/stop file transfer jobs and query the status of active jobs. 2. REST Enable a Secure Form Within the GoAnywhere dashboard you can select REST Enable Secure Forms to trigger more complex API calls on the backend of Advanced Workflows . Then, using standard REST calls you can invoke the secure form and its underlying project. Rest Enabled Secure Forms can also act as a REST API gateway to computing resources normally not available to public internet users. The GoAnywhere server can be deployed on the secure network and the solution’s Secure Gateway can act as the link to the public internet in the DMZ. An administrator can enable curated access to internal REST APIs that would normally be available only via VPN or by a dedicated network connection. Comprehensive audit logs and fine-grained user access controls can turn GoAnywhere MFT into a complete API gateway. The Method createPayload (GET https://localhost:6443/rest/forms/v1/ticket/payload ) will insert the payload. The Method uploadAttachments (POST https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /file ) will upload one attachment at a time. The Method submitPayload (POST https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /submit ) will submit the payload. The Method downloadAttachment (GET https://localhost:6443/rest/forms/v1/ticket/payload/ :payloadId /file/ :fileId ) will download one attachment at a time. 3. GoAnywhere HTTPS You can use GoAnywhere HTTPS project tasks to automate file transfers, create Secure Mail Packages, or programmatically place files in Secure Folders for uploading or downloading For example, if you need to send a large, automatically generated report to a user, you can enable the GoAnywhere HTTPS Send Package task in GoAnywhere. Simply create a project to automatically pick a file (or files) and send a package as a link via Secure Mail. You can protect that package with a password, track the number of downloads, or prevent further downloads after 24 hours. Another GoAnywhere HTTPS task is the ability to set up programmable uploads to GoDrive, a solution which provides Enterprise File Sync and Sharing (EFSS) services for employees and partners. 4. Quick Uploads Enabling Quick Uploads in HTTP Service enables you to turn GoAnywhere into a REST endpoint for file exchange. Quick Uploads (which requires a POST Method with Authentication) allows the solution to upload files to GoAnywhere via REST, effectively turning your GoAnywhere Secure Folders feature into a REST-enabled file exchange gateway. REST-enabled file exchange is very useful for other applications to have a place to store and exchange files. The end users don’t really know what is happening under the hood, but it allows application developers to provide lots of flexibility and build easy-to-use applications. 5. Project Run Mode You can start a project in the background in the dashboard's triggers, schedules, and within the project designer’s Call Project task. For example, if you need to start a long-running job, you simply start a job in Batch mode, which will run in the background, and the system will be automatically notified when it is finished. Need to copy a huge file set? Then run a Job that spawns multiple Batch Jobs. For example, every sub folder in your file set could be sent as separately spawned batch jobs. Running multiple jobs in the background in parallel will help optimise your computing resources, increase your throughput, and spread the workload to other nodes in your GoAnywhere cluster. In addition to setting the run mode, you can also set the priority and the job queue. For example, some long-running CPU intensive jobs, such as archiving or backup, can be set to run on a lower priority status or on a lower priority queue so that your core MFT operations remain more responsive. 6. Consume Third-Party APIs Consuming APIs is the process by which an application developer accesses the various APIs that are exposed by the API provider and then uses those APIs to develop one’s own software applications and products. Within GoAnywhere you can use HTTP/HTTP Post and GET Project tasks or Webservices REST tasks to call third-party APIs. For example, once a file is uploaded, you can create a trigger that will automatically import the file into third-party applications, such as a CRM or trouble ticketing system. Additionally, GoAnywhere offers Cloud Connectors to the most popular applications in the industry. (If you cannot find a cloud connector for the application you need, use the Project Webservices or HTTP/HTTPS POST Project tasks to connect via REST to the application of your choice.) 7. Promote Features Continuous Integration and Delivery CI/CD functions are important in every large IT Project. GoAnywhere delivers the ability to promote every user, project, schedule, trigger, secure form etc, from development to staging to production. You can use “Promote” REST API calls to automatically migrate your configurations from development to staging to production. Working on a live production system presents additional challenges. Even the most diligent administrators can make mistakes and accidentally delete or rename configurations which take an entire system offline. Using GoAnywhere’s Promote features, either via GUI or as an API call, is required to maintain maximum system stability and reliability. If you do not have a test system yet, consider deploying one to minimise the risk of human error. API Options to Boost Automation GoAnywhere offers many powerful API options that can seamlessly automate basic file transfer tasks for IT teams and users. You can mix and match the seven techniques above to create a next-generation automation framework that goes far beyond standard MFT functionality. Need Help? It’s Here - Locally! If you’d like help using APIs to boost your MFT’s ROI and your team’s productivity, please feel welcome to get in touch with me . I’m always happy to have an obligation-free discussion. At Generic Systems Australia , we’re your local experts in Secure Managed File Transfer. Previous Next

< News Don’t Let Your Data Be Lost in Cyber Space 2 Sept 2025 In this digital age, our businesses depend on the seamless movement of files to operate efficiently. From financial reports and customer data to product designs and legal documents, files are the lifeblood of a modern organisation. However, despite sophisticated networks and cloud-based tools, files still vanish into cyberspace, leading to business disruption, unhappy customers and confused suppliers. The reasons files go missing are often quite mundane. Perhaps they were intercepted, having been sent via unsecured email. Perhaps their transfer failed silently and unknown, due to a network glitch. Maybe an employee uploaded the document to the wrong folder, or worse, to the wrong server. Legacy systems, manual processes, and ad hoc workarounds compound the problem. Without proper oversight, files can be lost, duplicated, corrupted, or exposed—leading to compliance violations, reputational damage, and costly delays. Avoid Data Danger, Will Robinson! This is where Managed File Transfer (MFT) technology steps in—not as a patchwork fix, but as a strategic upgrade. MFT provides a secure, automated framework for transferring files across internal systems, external partners, and cloud environments. It replaces risky methods like FTP, email attachments, and consumer-grade sharing apps with encrypted, policy-driven workflows. Security and Reliability MFT platforms use robust encryption protocols (like SFTP, FTPS, HTTPS) to protect data in transit. Authentication mechanisms ensure only authorised users can initiate or receive transfers. Files are tracked from origin to destination, with detailed logs and alerts for failures or anomalies. This means no more blind spots—every movement is visible, verifiable, and recoverable. Compliance and Control For industries bound by regulations (finance, healthcare, government), MFT offers built-in compliance features. Audit trails, role-based access, and data retention policies help meet demanding standards like GDPR, HIPAA, and ISO 27001. Administrators can monitor activity in real time, enforce file naming conventions, and prevent unauthorised access or data leakage. Automation and Integration Beyond security, MFT streamlines operations. It integrates with ERP systems, cloud storage, and APIs to automate recurring transfers—like nightly batch jobs or supplier updates. This reduces human error and frees up IT teams to focus on higher-value tasks. Some platforms even support conditional logic, retry mechanisms, and load balancing to ensure mission-critical transfers never fail silently. Scalability and Visibility As organisations grow, so does the complexity of their data flows. MFT scales effortlessly, handling thousands of transfers per day across geographies and departments. Dashboards provide a centralised view of all activity, making it easy to spot bottlenecks, troubleshoot issues, and optimise performance. In short, Managed File Transfer transforms chaotic, error-prone file sharing into a disciplined, auditable process. It’s not just a tool—it’s a safeguard against digital entropy. For organisations juggling sensitive data across borders and platforms, MFT ensures that files don’t just travel—they arrive, intact and accounted for. From “Lost in Space” to “Found, Locally” At Generic Systems Australia we’re Australia’s and NZ’s experts in deploying Managed File Transfer solutions. We’ve assisted businesses of all sizes to protect their customer data and secure their file transfers, while keeping their operations running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you maintain your customers’ trust. Previous Next

< Case Studies Global Insurer Uses GoAnywhere to Replace Legacy File Transfers Instead of copying and piecing together scripts for file transfers - a process which took 30-60 minutes per script – this global insurance company now uses GoAnywhere to automate and make secure its file transfer task in less than five minutes. Discovering the many other ways they could leverage GoAnywhere’s advanced features was a bonus. Decades of experience helping Asia-Pacific customers have established Generic Systems Australia as our region’s local experts in secure managed file transfer. In this case study, we share how a global insurance company is saving time and money – and avoiding headaches – by using GoAnywhere MFT , the world’s leading MFT solution . For one global insurance company, having file transfer processes that work seamlessly is non-negotiable. Between needing to share data with the company’s national office, running a collaboration with a car rental company, and catering to more than a million customers, they need their file transfers to run smoothly and securely. However, the legacy systems and processes they had in place prior to 2018 were frustrating, to say the least. One of the company’s applications engineers couldn’t believe the file transfer processes they had to deal with before switching to managed file transfer software. "We had a server where a bunch of batch scripts ran and transferred files to vendors," he said. "We wrote manual scripts — 50 or 60 of them — that all ran from Task Scheduler." Because their setup lacked security and encryption features, critical information wasn’t always protected during batch transfers. Their setup didn’t have alerting or reporting abilities either. It quickly became clear that better cybersecurity strategies were needed to protect their file transfers. Convoluted Clustering The engineer’s team also wanted to cluster their systems, so the bank files they exchanged wouldn’t be interrupted by system failure or downtime. But making Task Scheduler cluster aware required knowledge of PowerShell. "It was this huge, long convoluted process," he said. "And with security in mind, we had to implement a DMZ secure gateway server to go along with a new file transfer server. Jobs would have to be scheduled on two different sets of task schedulers." The design files they created to make clustering work were crazy. There had to be an easier way. Back to Basics For this insurance company, it was time to unravel their processes and systems and go back to the basics that mattered: encryption, automation, alerting, and reporting. If they could find a solution that did all these things simply and efficiently… that would be a win. And win they did. After evaluating several managed file transfer (MFT) solutions, the engineer tried GoAnywhere MFT, the class-leading cybersecurity solution. More than Transfers The engineer and his team discovered many additional benefits during their trial of GoAnywhere: Ease of Use: GoAnywhere was powerful but not overly technical. The software was a breeze to install and easy to use. Focused on What Matters: The team was pleased to see GoAnywhere support extra functionality, like user-to-user collaboration, but even more pleased to find that GoAnywhere never lost sight of their bread-and-butter requirements: automation, auditing, and secure file transfers. Out-of-the-Box Project Designers: GoAnywhere included a drag-and-drop project designer for workflows and automation. This eliminated the need for scripting and programming. Affordability: Finally, the cost beat out the competition. GoAnywhere offered the insurance company a positive ROI that they could achieve quickly and efficiently with less of a learning curve—while still boasting all the features and functionality of other comparable solutions. A Fresh Start with MFT Once GoAnywhere was fully implemented, the global insurance company couldn’t imagine life without it. Now they meet requirements and complete key projects via several of GoAnywhere’s features: PCI DSS Compliance: The insurance company is PCI DSS certified. To ensure their member information is protected as much as possible, they are required to go above and beyond PCI DSS requirements to ensure their file transfers are compliant. GoAnywhere MFT supports PCI DSS compliance efforts through encryption, secure, industry-standard file transfer protocols, access controls for sensitive data, and detailed logging/reporting. Google Integration: After implementing GoAnywhere, the insurance company installed GoAnywhere’s Google Cloud Storage Connector. This cloud integration allows them to pull data from the cloud from two vendors they’ve partnered with. Each month, GoAnywhere transfers a file generated in-house to a Google storage bucket. Once the files are in the bucket, two of their vendors apply logic to the data for marketing purposes. The file finishes processing using the Google compute engine before GoAnywhere pulls the file back into the company’s enterprise data warehouse (EDW) system. AWS Integration: GoAnywhere’s Amazon AWS integration fulfills an important project in their environment. "We’ve used [the Amazon AWS integration] since day one," explained the company’s engineer. "It was one of the selling features for us." Improved Visibility & Centralisation Before GoAnywhere came into the picture, the engineer and a co-worker relied on Task Scheduler and batch file transfers to send and retrieve sensitive data. Their legacy setup did not have alerting, notifications, or reporting functionality. They’d need to spend precious time tracking down issues or digging into different data sources to regain some visibility. This lack of clarity was a source of frustration. A big selling point for this insurance company was GoAnywhere’s ability to provide visibility into all areas of their file transfer processes, including the data movement happening on-premises, within their cloud environment, and to their web applications. Not only does this visibility help the engineer’s team know when and where files are sent, it gives them flexibility to train new employees if needed. "Say I need more help and we’re hiring someone else," he explained. "I can say [to that new hire,] ‘Everything’s in GoAnywhere. All our jobs, anything that’s incoming, all the users. You can see who has access, you can see the agents we have deployed and what they’re doing.’ Having that [data] in a central place is just so much easier than what we’ve used in the past." Remote MFT Agents GoAnywhere’s MFT Agents module allows admins to remotely control automated file transfers and file processing from a central GoAnywhere server. With MFT agents in place, this insurance company has improved its overall security posture. They can move sensitive files between restricted servers without having to rely on insecure methods or window transfers. All of these transfers are automated, secured, and can be audited. Set for Success Instead of copying and piecing together scripts to send new file transfers (a process that took 30-60 minutes per script before), GoAnywhere can create a job in under five minutes. The team has utilised several areas of the software in a short amount of time and have exciting use cases in mind for the future. Of his favourite thing about GoAnywhere, the engineer said: "I love that I’m not on a batch file trying to deduce what’s going on. I can just visualise something [the workflow] and say ‘oh, this is what it needs.’ I can just set up a job and my coworker knows about it because now we get an email notification if it fails... Compared to what we had before, [our file transfer process] is where we need it to be." Previous Next