Use APIs to Accelerate Your MFT's ROI. How to boost the ROI of your MFT Read More. Use APIs to Accelerate Your MFT’s ROI Leveraging APIs alongside your Managed File Transfer (MFT) solution is a great way to boost the return on investment from your MFT, and scale its deployment more broadly across your organisation. Here’s how to use APIs to add further automation, integration, scalability, and customisation to your MFT. APIs…? APIs (Application Programming Interfaces) help software applications communicate with another. Enabling APIs with a robust MFT solution is a simple way to add new functionality to your data transfer software, and accelerate the productivity and efficiency gains it offers. APIs will help you integrate your organisation’s data transfers with the many applications your organisation already use daily - CRM platforms, business intelligence tools, ERP systems and more. In doing so, you can synchronise data across your organisation and provide your team with more secure collaboration. Flexible MFT solutions that support APIs also enable you to further customise and automate your file transfers for your unique business and operational needs. Enhanced Security Of particular value is the way APIs can boost an organisation’s cyber defences by integrating their MFT solution with other data-centric security systems. For example, Generic Systems Australia’s Advanced Threat Protection Bundle layers an organisation’s protective measures with the security features of Fortra’s GoAnywhere MFT to further secure sensitive data. The added flexibility to evolve and scale as your needs change can be a game changer for IT teams seeking to maximise user experience and organisational ROI. Better Workflows Automated file transfer workflows can be “supercharged” using APIs. Here are seven specific API features and techniques organisations can leverage to maximise the value they derive from their managed file transfer solution. In each of these examples, we’ll feature API integration with GoAnywhere, the independently-assessed class-leading MFT. GoAnywhere not only provides APIs, it can also consume third-party APIs, and act as middleman, or API gateway, between other applications. 1. RESTful API An interface used by two computer systems to securely exchange information over the internet, REST (Representational State Transfer) can be used to manage users, groups, triggers, projects, and schedules. This simplifies new user onboarding and migrating systems and environments. For example, you can use the REST API to create a new web user programmatically and eliminate the manual tasks often needed for on-boarding new trading partners. You can also start/stop file transfer jobs and query the status of active jobs. 2. REST Enable a Secure Form Within the GoAnywhere dashboard you can select REST Enable Secure Forms to trigger more complex API calls on the backend of Advanced Workflows . Then, using standard REST calls you can invoke the secure form and its underlying project. Rest Enabled Secure Forms can also act as a REST API gateway to computing resources normally not available to public internet users. The GoAnywhere server can be deployed on the secure network and the solution’s Secure Gateway can act as the link to the public internet in the DMZ. An administrator can enable curated access to internal REST APIs that would normally be available only via VPN or by a dedicated network connection. Comprehensive audit logs and fine-grained user access controls can turn GoAnywhere MFT into a complete API gateway. The Method createPayload (GET https://localhost :6443/rest/forms/v1/ticket/payload ) will insert the payload. The Method uploadAttachments (POST https://localhost :6443/rest/forms/v1/ticket/payload/ :payloadId /file ) will upload one attachment at a time. The Method submitPayload (POST https://localhost :6443/rest/forms/v1/ticket/payload/ :payloadId /submit ) will submit the payload. The Method downloadAttachment (GET https://localhost :6443/rest/forms/v1/ticket/payload/ :payloadId /file/ :fileId ) will download one attachment at a time. 3. GoAnywhere HTTPS You can use GoAnywhere HTTPS project tasks to automate file transfers, create Secure Mail Packages, or programmatically place files in Secure Folders for uploading or downloading For example, if you need to send a large, automatically generated report to a user, you can enable the GoAnywhere HTTPS Send Package task in GoAnywhere. Simply create a project to automatically pick a file (or files) and send a package as a link via Secure Mail. You can protect that package with a password, track the number of downloads, or prevent further downloads after 24 hours. Another GoAnywhere HTTPS task is the ability to set up programmable uploads to GoDrive, a solution which provides Enterprise File Sync and Sharing (EFSS) services for employees and partners. 4. Quick Uploads Enabling Quick Uploads in HTTP Service enables you to turn GoAnywhere into a REST endpoint for file exchange. Quick Uploads (which requires a POST Method with Authentication) allows the solution to upload files to GoAnywhere via REST, effectively turning your GoAnywhere Secure Folders feature into a REST-enabled file exchange gateway. REST-enabled file exchange is very useful for other applications to have a place to store and exchange files. The end users don’t really know what is happening under the hood, but it allows application developers to provide lots of flexibility and build easy-to-use applications. 5. Project Run Mode You can start a project in the background in the dashboard's triggers, schedules, and within the project designer’s Call Project task. For example, if you need to start a long-running job, you simply start a job in Batch mode, which will run in the background, and the system will be automatically notified when it is finished. Need to copy a huge file set? Then run a Job that spawns multiple Batch Jobs. For example, every sub folder in your file set could be sent as separately spawned batch jobs. Running multiple jobs in the background in parallel will help optimise your computing resources, increase your throughput, and spread the workload to other nodes in your GoAnywhere cluster. In addition to setting the run mode, you can also set the priority and the job queue. For example, some long-running CPU intensive jobs, such as archiving or backup, can be set to run on a lower priority status or on a lower priority queue so that your core MFT operations remain more responsive. 6. Consume Third-Party APIs Consuming APIs is the process by which an application developer accesses the various APIs that are exposed by the API provider and then uses those APIs to develop one’s own software applications and products. Within GoAnywhere you can use HTTP/HTTP Post and GET Project tasks or Webservices REST tasks to call third-party APIs. For example, once a file is uploaded, you can create a trigger that will automatically import the file into third-party applications, such as a CRM or trouble ticketing system. Additionally, GoAnywhere offers Cloud Connectors to the most popular applications in the industry. (If you cannot find a cloud connector for the application you need, use the Project Webservices or HTTP/HTTPS POST Project tasks to connect via REST to the application of your choice.) 7. Promote Features Continuous Integration and Delivery CI/CD functions are important in every large IT Project. GoAnywhere delivers the ability to promote every user, project, schedule, trigger, secure form etc, from development to staging to production. You can use “Promote” REST API calls to automatically migrate your configurations from development to staging to production. Working on a live production system presents additional challenges. Even the most diligent administrators can make mistakes and accidentally delete or rename configurations which take an entire system offline. Using GoAnywhere’s Promote features, either via GUI or as an API call, is required to maintain maximum system stability and reliability. If you do not have a test system yet, consider deploying one to minimise the risk of human error. API Options to Boost Automation GoAnywhere offers many powerful API options that can seamlessly automate basic file transfer tasks for IT teams and users. You can mix and match the seven techniques above to create a next-generation automation framework that goes far beyond standard MFT functionality. Need Help? It’s Here - Locally! If you’d like help using APIs to boost your MFT’s ROI and your team’s productivity, please feel welcome to get in touch with me . I’m always happy to have an obligation-free discussion. At Generic Systems Australia , we’re your local experts in Secure Managed File Transfer.

MIGRATION SERVICES Had enough of creating and maintaining clunky scripts? Dissatisfied with your current managed file transfer solution? Worried about disrupting your business while making the switch? We make switching to GoAnywhere MFT Easy! Are you planning to move from your current in-house file transfer processes, or moving up from your old MFT solution to the class-leading MFT, Fortra's GoAnywhere MFT ? Migrating from old approaches to the latest MFT need not be complicated or disruptive. At Generic Systems Australia, we have experts, tools and decades of experience which enable us to do the work for you –– quickly, easily and affordably. When you take advantage of our Migration Services, we take care of each step of the process, from evaluating your current configuration to building and executing a migration plan. You can relax and get on with running your business, secure in the knowledge that your transition to GoAnywhere MFT will be as seamless and efficient as possible. Contact Us How we can help? Give Your Outdated Scripts the Flick File transfer scripts can be clunky, risky and time-consuming to maintain. Before we deploy GoAnywhere MFT for you, we can take stock of all the ways your team is transferring files, and quickly build automated workflows that replace your scripts with file transfers that are robust, secure, automated and auditable. Migrating from other file transfer products to the world’s leading MFT As our region’s local experts in managed file transfer, we’ve successfully migrated dozens of customers from lesser MFT products to GoAnywhere MFT, the world’s leading MFT solution. We can do the same for you… evaluating your current setup (processes, workflows, and file transfers) and then working with you to create a robust migration path to all the security and efficiency that a GoAnywhere environment provides. Connecting to Clouds We can help you seamlessly integrate GoAnywhere with external services via Cloud Connectors. These enable you to easily and securely transfer files between your organisation and external cloud services and applications. Cloud Connectors offer out-of-the-box connectors for GoAnywhere to a range of popular services including Salesforce, SharePoint Online, Microsoft Dynamics 365, Box, and Dropbox. And should you ever need to connect to a custom cloud, we can do that for you, too. At Generic Systems Australia, we can design and develop your own Custom Cloud Connectors for you, taking advantage of GoAnywhere’s Cloud Connector Designer.

< News Independent Analysts Again Declare GoAnywhere to be #1 MFT 25 Nov 2025 Independent technology research firm Info-Tech has once again named GoAnywhere MFT the leading Managed File Transfer solution. This latest recognition aligns with their 2023 and 2024 evaluations, reaffirming GoAnywhere’s position as the 2025 Data Quadrant Gold Medallist. Info-Tech’s assessment draws on feedback from verified end users, ensuring accuracy and impartiality. Each product in the category was rigorously benchmarked against its competitors, resulting in a comprehensive and unbiased overview of the MFT landscape. Excellence Across Key Measures GoAnywhere not only achieved the highest overall rating in the MFT category but also led the field in Vendor Capability Satisfaction, excelling in areas such as: · Business value delivered · Breadth and quality of features · Product vision and pace of innovation · Ease of use and intuitive design · Vendor support quality · Smooth data integration · Flexibility in customisation · Training availability and effectiveness · Straightforward implementation Why GoAnywhere Leads GoAnywhere’s blend of robust security, versatility, user-friendly design, and cost efficiency has propelled it to the forefront of the MFT industry. For organisations seeking a dependable and comprehensive file transfer platform, Info-Tech’s findings confirm GoAnywhere MFT as the strategic choice. Get the Full Report Want to see the full analysis? Share your email via this link and receive a complimentary copy of Info-Tech’s report, detailing why GoAnywhere continues to be the trusted leader in Managed File Transfer. Partner with Local Experts Generic Systems Australia is one of Fortra’s top ten partners, and the premier provider of secure MFT solutions across Australia and New Zealand. If you’d like to explore how Managed File Transfer can enhance your organisation’s efficiency and security, get in touch with us for a no-obligation consultation. At Generic Systems Australia, we’re Australia’s and NZ’s local experts in managed file transfer. Previous Next

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< News New Cyber Laws Passed – What Australian Businesses Need to Know and Do 27 Nov 2024 Earlier this week, the Australian Parliament passed a suite of legislative reforms designed to enhance Australia’s cyber security. The reforms include a raft of new requirements and obligations on Australian businesses. About the Legislation Based on recommendations by the Parliamentary Joint Committee on Intelligence and Security, the new legislation addresses a number of proposals initially set out in Australia’s 2023 – 2030 Cyber Security Strategy, and spans three separate Acts: 1. the Cyber Security Act 2024 (Cyber Security Act); 2. the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024 ; and 3. the Security of Critical Infrastructure and Other Legislation Amendment (Enhanced Response and Prevention) Act 2024 (SOCI Amendment Act). Mandatory reporting of ransom payments, and the introduction of a new voluntary information sharing regime, will have the most immediate impact on organisations. Mandatory Reporting of Ransomware Payments Ransomware attacks are rife across Australia. The Australian Signals Directorate (ASD) reported that this form of cyber extortion accounted for 11% of all cyber incidents to it in 2023-2024, up from 8% in the previous year. The Government had previously pursued a ban on ransom payments. However, its position has since moderated somewhat. The Cyber Security Act only requires organisations to report ransomware payments to the Department of Home Affairs and the ASD. This new reporting obligation will commence at latest six months after the Act receives royal assent (potentially earlier by proclamation) and applies broadly to: · organisations which are a responsible entity for a critical infrastructure asset; and · other private sector organisations which conduct business in Australia with an annual turnover exceeding a threshold (to be specified - likely to be A$3M). Ransomware reports are required to be made within 72 hours of making a payment (not the receipt of a demand or the discovery of a ransomware attack). Difficult Decisions The requirement to report payments will need to be taken into account by Boards when considering whether to pay a ransom. The Government’s general view on ransoms continues to be that organisations should not pay them. It reasons that payments don’t guarantee the recovery or confidentiality of stolen data, but do encourage cyber attacks to proliferate. Organisations in receipt of ransom demands are left to ponder several competing considerations… · Paying a ransom could potentially contravene sanctions (such as the one imposed on Aleksandr Ermakov, the individual responsible for the 2022 Medibank data breach) or anti-money laundering laws. · Company Directors fulfilling the duty of care to act in the best interests of their organisation will need to balance the risks of payment - commercial damage, incentive to re-target, uncertainty of data recovery – against the risks of not paying - loss of systems data, reputational damage, third party claims, lost customers and business disruption. If a ransom payment is made, then the new mandatory reporting obligation will be in addition to other applicable reporting requirements an organisation is subject to. These could include the Privacy Act 1988 , the SOCI Act , and continuous disclosure obligations under the ASX Listing Rules and CPS 234. In fact, it’s important that Cyber Incident Response plans developed by organisations specifically address these overlapping requirements, taking into account the various regulators and timeframes of each. Be aware that, for any entities regulated under the SOCI Act , it’s also conceivable that the Government could use its directions power to direct an entity to pay - or not pay - a ransom. An organisation which fails to comply with mandatory ransom reporting will incur a civil penalty of 60 penalty units (currently A$93,900). Voluntary reporting regime A new National Cyber Security Coordinator (NCSC) is being established under the Cyber Security Act to lead a whole-of-government response to significant cyber security incidents. The Act provides a framework for the voluntary disclosure of information by any organisation operating in Australia, or any responsible entity under the SOCI Act , to the NCSC relating to cyber security incidents. However, it imposes various limitations on how the NCSC may further use and disclose information voluntarily provided by entities, depending on the significance of the incident. Non-significant cyber security incidents: Information can be used for limited purposes such as directing the reporting entity to assistance services, coordinating a government response, and informing Ministers. Significant cyber security incidents: Information can be used for broader ‘Permitted Cyber Security Purposes’. These include preventing or mitigating risks to critical infrastructure or national security, and supporting intelligence or enforcement agencies. A cyber security incident is deemed “significant” if: there is a material risk that the incident has seriously prejudiced, is seriously prejudicing or could reasonably be expected to prejudice the social or economic stability of Australia or its people, the defence of Australia or national security; or the incident is, or could reasonably be expected to be, of serious concern to the Australian people. Information voluntarily provided by organisations to the NCSC is subject to limited use protections similar to those which apply to information disclosed as part of a ransomware payment report. The new voluntary reporting regime and corresponding limited use protection has come into immediate effect. Limited use protection The Cyber Security Act outlines how businesses should work with the NCSC and other government agencies to obtain assistance and guidance when responding to cyber incidents. It also provides businesses with certain limited use protections when collaborating with the government’s cyber security agencies - a legislative foundation for the CISA Traffic Light Protocol government agencies have recently offered when assisting organisations. Such protections were requested by business lobby groups. They provided feedback during the public consultation period that disclosing information about a data breach could risk exposing an organisation to further regulatory or enforcement action, adverse publicity and litigation. Further, if disclosing a cyber incident was determined to be against an organisation’s best interests, its directors could potentially be in breach of their duties in approving the disclosure. That could in turn expose directors to enforcement action from ASIC. Counterweighing these concerns, the Government believes that sharing information on current threats and incidents can help other organisations avoid similar incidents. In balancing these competing interests, the Cyber Security Act limits the purposes for which information contained in a ransomware payment report or voluntarily report provided to the NCSC can be used or disclosed. The NCSC (and any Government agency it coordinates with) cannot record, use or disclose the information provided for the purposes of investigating or enforcing or assisting in the investigation or enforcement of any contravention of a Commonwealth, State or Territory law. An important exemption from the limited use protections are that crimes and breaches of the limited use protections created by the Act. In this way, the protections stop short of being a full “safe harbour”. Information provided under these protections isn’t admissible in evidence against the disclosing entity, including criminal, civil penalty and civil proceedings (including a breach of the common law). And the provision of information to the NSCS does not affect any claim of legal professional privilege over the information contained in that information. These limited use protections will be of value to organisations disclosing information to the Government about cyber incidents. However, directors should bear in mind the notable gaps in the protection they provide. For example: Information provided can’t be used or disclosed for the purposes of investigating or enforcing any contravention by the reporting entity of another law (whether federal, state or territory), other than a law that imposes a penalty or sanction for a criminal offence. This means that if the ransomware report indicates that a payment was made in breach of relevant sanctions laws, then the limited use protection will not prevent the use of the report in a subsequent investigation or enforcement action. While information provided to the NCSC cannot be obtained from the NSCS by regulators or government agencies, the protection offered under this Act does not prevent regulators from obtaining the underlying information through other means, including via regulatory investigatory powers or where provided under other mandatory reporting regimes, such as those in the Privacy Act 1988 , the SOCI Act, the Telecommunications Act 1997 and the ASX Listing Rules continuous disclosure obligations. So, cyber incident notifications provided to the ACSC under the SOCI Act are not captured by the limited use protection, even if that information is also voluntarily provided to the NCSC or detailed in a mandatory ransomware report. A similar limited use protection has been introduced via the Intelligence Services and Other Legislation Amendment (Cyber Security) Act 2024 for cyber incident information voluntarily shared with the ASD. Other Inclusions in the Legislation This article has focused on developments within the new Cyber Security legislative reforms which will most impact companies and organisations. However, in the interests of completeness, here is a brief overview of other key developments covered in the legislation: Mandated Security Standards for Internet of Things (IOT) Devices. These standards will be detailed in legislative rules, with suppliers required to provide a statement of compliance for devices supplied to the Australian market. New Cyber Incident Review Board. This independent advisory body will be empowered to conduct no-fault, post-incident reviews of significant cyber security incidents and provide recommendations and information to both the private and public sector. It will have the power to compel entities to provide information about significant cyber security incidents. Critical Infrastructure definition expanded. Data storage systems which hold business critical data have been added to the definition of critical infrastructure assets. This closes a gap in the regulations which became apparent in the aftermath of the Optus and Medibank data breaches. Expanded Incident Response Powers. The Government will now have the power to direct an entity to take, or not take a specific action, in the event of a cyber incident affecting critical infrastructure. Security and incident notification obligations moved from the Telecommunications Act 1997 to the SOCI Act , consolidating the cyber obligations of telecommunication carriers and carriage service providers under a single piece of legislation. What Organisations Should Do Cyber security response plans should now be reassessed and upgraded to ensure they align to the new mandatory ransomware reporting requirements. Playbooks and procedures should take account of how an organisation plans to engage with cyber security authorities, bearing in mind the extent - and limitations - of the defined limited use protections. Focus on preventing cyber incidents - not just responding to them . A Managed File Transfer (MFT) solution such as GoAnywhere MFT can encrypt data at rest and in transit, complying with the highest data security standards. It manages inbound and outbound file transfers across an organisation, using industry-standard file transfer protocols and encryption to protect your data. Advanced Threat Protection and Adaptive Loss Prevention add a further layer of defence. SFT Threat Protection facilitates safe collaboration with external parties, helping to prevent malware from entering an organisation, and reducing the risk of employees losing or mishandling sensitive data. Finally, organisations should seek professional legal counsel in determining and responding to their obligations and responsibilities under the new Cyber Security legislative reforms. The information provided in this article has been general in nature, and the interpretations and advice outlined above should not be interpreted as professional legal advice. Previous Next

SECURE YOUR CLOUD DATA Whether you are already moving select pieces of your business to the cloud, just starting the cloud conversation, or are considering establishing a hybrid environment, you're in good company. Organisations move to the cloud in some fashion for its flexibility, scalability, and faster deployment. However, there is still hesitancy in adapting cloud technology due to security concerns as well as compliance requirements, and a lack of visibility and control. A 2023 Cloud Security Report, which surveyed the challenges and priorities of more than 750 cybersecurity professionals, found that 39% of respondents already have more than half of their workloads in the cloud, and 58% planned to get to that level in the next 12–18 months. However, Cloud security continues to be a significant concern, with 95% of surveyed organisations concerned about their security posture in public cloud environments. In this article, we explore how a robust Managed File Transfer (MFT) solution can help protect your data transfers, in transit and at rest, without compromising the convenience or cost-effectiveness of moving your business to a cloud-based environment. Cloud File Transfers Most organisations oversee dozens (if not hundreds or thousands) of in-house file transfers a day. Whether it’s sending files to employees, transferring reports to trading partners, receiving data from third-party vendors, or collecting sensitive information from customers, it’s all part of the exchange of information that is regularly processed. Where do cloud-based file transfers fit in? Cloud infrastructure can give companies a lot of leeway. Some data can be managed in the cloud, or all of it can be — the choice is entirely up to you. Moving data to the cloud can be as simple as transferring files and folders to whatever storage platform you use with your provider. And with strong encryption and security policies in place, you can control who has access to that business-critical, sensitive data in the cloud. Data that’s been entrusted to the cloud is kept in physical servers and data centres managed by cloud computing services. Almost all file movement between a business, its employees, its trading partners, and its remote locations can happen through the cloud. Sensitive information can move quickly and efficiently between the business and wherever it’s stored (even on servers around the world), which gives organisations the ability to operate smoothly and access their data from anywhere. Because everything is stored off-site, local outages and user errors are minimised, bettering the chances that important, scheduled transfers will complete successfully. The Current State of Cloud D ata Security For cloud computing platforms like Amazon Web Services, Microsoft Azure, and Google Cloud, security of customer data is one of their highest priorities. They have a variety of resources in place to protect their clients’ privacy, but despite their best attempts, these measures don’t always stop data loss, compromised information, or unexpected cloud server outages. Cloud security is a two-way street. Researching each cloud provider’s cybersecurity methods and selecting the best one for your organisation is imperative — a positive step toward ensuring your data’s integrity. But it’s not the only step. IT teams are just as responsible for the security of their sensitive business data as the cloud platforms that hold it. Whether your organisation is thinking of deploying to the cloud or already has, you'll need to perform due diligence regarding your processes and policies. Start by asking questions like these: What are our top security considerations? How will our IT team processes change? What vulnerabilities have been introduced or addressed from moving to the cloud? Do we have points of failure that should be planned for? Are cloud file transfers properly encrypted to minimise risk of data breaches? Protecting Your File Transfers Many of these questions are subjective, of course. Each IT team is likely to answer them in different ways, based on your company policies and processes. But to achieve the best possible cloud security, don’t overlook the current state of your file transfers. Encryption is often the last line of defence between a malicious user or human error and sensitive information. If, however, data is properly secured with strong encryption protocols during transfers as well as when idle and sitting on a server, a cloud breach is far less likely to result in data exposure. For those who must comply with regulations like HIPAA, GDPR, GLBA, PCI DSS, and SOX, following encryption requirements in the cloud comes with extra benefits — as long as the keys for encrypted data are safe, breached information can’t be read, preventing hackers from selling or otherwise exploiting your or your customers sensitive data. File Transfers and the Cloud When moving your data between your network and the cloud, it’s considered best practice to always encrypt your files and protect your communication using secure network protocols like SFTP, FTPS, or SCP. Your files, databases, and even entire folders should be encrypted at rest, too, whether or not the cloud platform you’ve chosen already secures it. A common dated (and not recommended) approach to file transfers uses custom scripts created by internal programmers. The scripts often include commands for encryption, which may or may not be simple to modify, depending on your team's given skillset. While this file transfer process "can" work for a while, as it addresses basic company needs initially, as the number of file transfers rise, so does the difficulty of maintaining a homegrown solution. And that’s not including other possible roadblocks, like an inability to handle logging capabilities or alerts when a file transfer fails. Managed file transfer solutions provide organisations with helpful, robust features that enable them to grow with their data exchange requirements –– especially beneficial when moving to a cloud environment. GoAnywhere Managed File Transfer GoAnywhere MFT eliminates the need for homegrown scripts and multiple programs by streamlining the file transfer process. It can be installed in a cloud-based environment (single or multi) or on-premises via a variety of platforms, giving you full control of your deployment. Transfers can be scheduled and automated with custom workflows (projects), and data can be sent securely between systems, employees, customers, and trading partners. Meanwhile, administrators are given a single point of control with extensive security settings, audit trails, and reports, greatly reducing the possibility of user errors and oversights. GoAnywhere also provides high return on investment by reducing the time spent on manual labour, improving the quality of file transfers, making security more cost-effective, and helping organisations meet a variety of requirements including PCI DSS, HIPAA, GDPR, and FISMA. MFT Security and Encryption All file transfers are protected with popular encryption protocols, including SFTP, FTPS, FTP, SCP, AS2, HTTPS, Open PGP, and ZIP with AES. In the GoAnywhere MFT solution. A built-in key manager allows administrators to create, import, export, and manage Open PGP keys, SSH keys, and SSL certificates. And for those who must comply with FIPS 140-2, validated encryption ciphers can be enabled for SSL and SSH protocols. GoAnywhere offers connections to a variety of servers and guarantees file delivery by using connection retries and file auto-resume. Admins can monitor transfer success, review account activity, and authenticate user access from anywhere via GoAnywhere’s browser-based interface. Beyond basic encryption practices and features, GoAnywhere also addresses several business requirements for the cloud. GoAnywhere and Amazon EC2 For organisations that use AWS as their cloud provider, GoAnywhere MFT easily integrates with Amazon Elastic Cloud Computing (EC2). You can find, and quickly install, GoAnywhere MFT on Amazon's AWS Marketplace. You can use GoAnywhere’s secure FTP technology to protect sensitive file transfers with strong encryption technology and modern authentication methods. This creates encrypted tunnels between client and server systems and provides confidentiality and integrity to critical transmissions. Secure FTP also protects any user credentials that flow over the connection. Do you need to address high volumes of file transfers in your organisation? With GoAnywhere’s clustering technology, file transfers and other processes can be distributed across multiple Amazon EC2 instances for load balancing. And when an instance is taken offline, file transfers and jobs will be automatically routed to other installations in the cluster. GoAnywhere and Microsoft Azure For organisations that use Microsoft as their cloud provider, GoAnywhere integrates with Azure to provide IT teams with secure file transfers between all active parties. Installing and running GoAnywhere MFT on Azure is an effortless process, as everything you need is included, reducing the need for additional third-party solutions. You can install GoAnywhere on your choice of Azure-supported Windows or Linux operating systems, then set up your trading partner accounts and file transfer processes. GoAnywhere’s intuitive design and modular features allow you to be up and running on Azure quickly. If you want to scale GoAnywhere on Azure, file transfers and other processes can be distributed across multiple Azure VM instances for load balancing. Connections to a variety of databases including Microsoft SQL Server through GoAnywhere, and user accounts can be authenticated against Microsoft Active Directory to simplify user management for your file collaboration needs. Conclusion Organisations worldwide have already, or soon will be turning their focus to the cloud. Yes, security will continue to be an issue in all configurations of technology on-premises, in the cloud, or in hybrid situations. And moving to the cloud isn't without risk. To help prevent data loss, IT teams must do due diligence and take steps to protect their data — starting with their cloud file transfer process and solutions. Implementing a managed file transfer solution like GoAnywhere MFT enables businesses to control how their data is protected, in transit and at rest. Through strong encryption protocols, file monitoring, and integration with Amazon EC2 and Microsoft Azure, IT teams can rest assured that organisational and customer data is safe in a variety of environments without running outdated, unsecure expensive, time-consuming scripts and programs. Is it time to enhance the security of YOUR cloud data? If you’d like to discuss how GoAnywhere MFT can enhance the security of your organisation’s cloud data, please feel welcome to reach out to our Business Manager, Bradley Copson. He’s always happy to have an obligation-free discussion, explain how quickly and easily we can transition your organisation to the class-leading MFT solution, and offer you a zero-cost Proof of Concept. At Generic Systems Australia, we’re your local experts in secure Managed File Transfer. RESOURCES HOME

Why Automating Encryption and Decryption Makes Cybersecurity Sense How does encryption and decryption work? Which types of encryption are best suited to different data transfer needs? How can encryption be integrated with your existing business technologies? Our guide, Why Automating Encryption and Decryption Makes Good Cybersecurity Sense, offers a quick read of the basics of encryption, answering these questions and more. To Receive Our Report, Please Fill in the Form Below: First name Last name Enter your email address Phone You'll receive the 'Why Automating Encryption and Decryption Makes Cybersecurity Sense' shortly! RESOURCES Receive Report HOME

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< News Balancing Cyber Security with Frictionless Customer Experience 17 June 2025 Cyber thieves are stealing more from businesses than “just” data and money. They’re stealing customer trust. Research shows that customers are increasingly worried about how well companies are protecting their data. And those worries are hurting companies’ bottom lines. Fears Realised Nearly 2 in 5 customers have been the victim of two or more data breaches, according to S&P Global Market Intelligence. A third of the victims of identity theft have experienced it within the past three years. Stuart Vaeth, SVP of strategic business development at Trua, said cyber theft incidents weaken customer trust and brand reputation. “The result can be lost business. It absolutely impacts the reputation of the service provider,” he said. “Obviously, it erodes trust. People may not come back to your site if your data has been breached.” Research by S&P Global Market Intelligence shows that more than three-quarters of customers are concerned about the risk of trying digital experiences or products that require sharing personal data online. This is a serious challenge for businesses who recognise that customer data is essential to providing personalised purchasing experiences. Cyber Security Integral to Customer Experience The safety of customer data is as much a customer experience issue as it is a cyber security one. Sheryl Kingstone, research director of customer experience and commerce at S&P Global Market Intelligence, said that a mistake many businesses make is to look at their customer data “in a silo”. “When we do take a look at things like what CISOs want or what privacy experts want versus what marketing and customer experience teams want, it becomes very complicated, because we need to mind the gaps,” Kingstone said. “There are trade-offs between compliance and the customer experience.” “Security compliance teams look at ensuring risk and compliance. CX leaders want to reduce customer friction points,” she said. Businesses need to balance customer experience with risk and compliance. Vaeth said that, while CX leaders generally aim for zero friction to prevent drop off, some friction can be beneficial. Collecting customer data directly or asking customers for verification can provide reassurance and need not impact drop off rates. Earning Customer Trust One way to earn customer trust and assure customers you take data protection seriously is to show them your credentials. For example, you can display them on your website and in marketing materials. Another way to demonstrate your “cybertrustworthiness” is to let your customers know when you’re investing in new technologies, improving processes and gaining certifications. It demonstrates you’re on a path of continual improvement that can differentiate you from your competitors. Protecting Customer Data Stepping up to the needs of customer data guardianship requires both technology solutions and sound business practices. Layered defences, with integrated solutions that address encryption, threat protection, and data loss prevention, enable safe collaboration without risking malware, mishandled data, breaches and non-compliance. Given most breaches involve a human element, technology solutions need to be automated and easy for employees to use. Software needs to be able to manage: How access to data is granted; How access is authenticated; How access is tracked and controlled; and How access can be speedily revoked, when needed. Layered Protection A standalone managed file transfer (MFT) solution – such as GoAnywhere MFT - is a great first layer of defence. It provides security for files at rest and in-transit. However, integrating Threat Protection as an additional layer enables you to take appropriate action when there’s customer data moving in and out of your organisation. Based on rules you predefine, Generic Systems Australia’s Advanced Threat Protection Bundle can mask, remove, or permit customer data to be moved within your organisation and beyond, via a Secure ICAP Gateway. On Hand to Help At Generic Systems Australia we’re the Asia-Pacific region’s experts in deploying Managed File Transfer and Advanced Threat Protection. We’ve assisted dozens of organisations to protect their customer data and secure their file transfers, while keeping their businesses running smoothly. If you’d like to discuss how we can help you, please feel welcome to contact me . I’m always happy to have an obligation-free chat and explain how simply we can help you maintain your customers’ trust. Attribution: This article includes quotes from an interview originally published on cybersecuritydive.com . Previous Next

< News A New Year's Resolution? 17 Mar 2024 Having enjoyed some personal downtime over the festive season, business leaders often see January as a good month for planning operational priorities for the year ahead. If this is you, consider whether 2024 is the year to 'get your house in order' in the core area of Managed and Secure File Transfer. A surprising number of businesses still rely on risky, outdated, ad-hoc data transfer practices, from email attachments to legacy scripts. Not only are they 'sitting ducks' for cyber-crime, but they're also wasting valuable time and money. They could also be dependent on the people that have written complex Scripts who decide to up and leave. It happens all the time…. If you'd like to discuss how a Managed File Transfer solution can inexpensively improve your cyber-security and business bottom line, please feel welcome to contact me for an obligation-free discussion and demo. Previous Next